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Care Homes Owned by Mysa Care Ltd in Surrey

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  • Care Homes Owned by Mysa Care Ltd in Surrey

Only the locations & reviews in Surrey for Mysa Care Ltd are showing below.

View the details of all 9 locations (with 21 reviews) owned by Mysa Care Ltd

Mysa Care Ltd Locations in Surrey (2)

 - Browse 2 Care Homes and Extra Care Housing owned by Mysa Care Ltd in Surrey
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The Chestnuts
42/44 Chertsey Road, West Byfleet KT14 7AN 
8.3 9 reviews
The Chestnuts, West Byfleet, Surrey
"The Staff are always happy, cheerful and welcoming whenever I visit. They are very helpful if and when there is an issue. They listen…"   Read all 9 reviews
  • 20 Rooms
Location Type Care Home

The Chestnuts offers residential support and accommodation for up to twenty adults who live with profound and multiple learning disabilities (PMLD), autism, physical disabilities, communication and ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Elizabeth House
Flats 1 - 8 Elizabeth House, 32 - 46 Queens Road, Camberley GU15 3AB 
Elizabeth House, Camberley, Surrey
Location Type Extra Care Housing

Elizabeth House is a Supported Living service which comprises of 8 self-contained flats each with a bedroom, lounge, separate kitchen and separate bathroom (wet room/shower room), 4 of the flats are ... Read more

Mysa Care Ltd Reviews in Surrey (9)

Reviews posted for members of Mysa Care Ltd

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Review of

The Chestnuts

from Diana B (Mother of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Staff are always happy, cheerful and welcoming whenever I visit.
They are very helpful if and when there is an issue.
They listen and understand any concerns that there may be.
The premises is always clean and tidy and smells nice.
The garden is welcoming and cheerful in a colourful way.
Thank
you for everything that you all do.
Reply from Beata Czapla, Home Manager The Chestnuts at The ChestnutsThank you so much for your kind words. It's wonderful to hear that you always feel welcomed and supported when you visit. The team work very hard to create a happy, homely atmosphere where everyone feels comfortable and cared for. I'm so pleased you enjoy the home and our garden, the staff take great pride in keeping everything bright and cheerful.Your feedback truly means a lot to all of us.Warm regards,Beata Czapla, Manager
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Review of

The Chestnuts

from Kyra P (Mother of Resident) published on 28 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter moved into the chestnuts in April 2022, the staff made my daughter and family very welcome, everyone was so kind, and also very reassuring and of course, as parents, we were worried moving our daughter into a new home. She has been there eight months now and has settled in so well. The staff
are all very caring and liaise with us on her care and her routine. Our daughter eats really well and has put on weight. She has also become very vocal which is wonderful to hear.
She has been seen by the community physio team and has an exercise plan in place. She has been also able to access the hydrotherapy pool at Epsom, which she loves. At the Chestnuts, there are lots of activities for the residents to join in with including trips out and parties.
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Review of

The Chestnuts

from Ueriuka B (Wife of Resident) published on 20 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is very well cared for and I’m very grateful to the staff for their care, love and support towards him. The staff reassure me and they are so open to answer any of my questions. The team has included me and given me an update regarding my husband, it been a tough and challenging year of Covid19
for everyone. I really appreciate the staff for their special and experienced care. Thank you so much to all.
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Review of

The Chestnuts

from Debbie M (Sister of Resident) published on 5 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank all the dedicated staff at The Chestnuts enough for providing my sister a loving and comfortable home. She’s always happy and cared for to the highest standards.
It’s been such a difficult time for everyone, yet the lovely staff answer my calls every day and even set up video calls.
They're always on hand to answer any worries I might have with regards to the current situation. It is so obvious to me that their main priority is keeping all the residents safe during these worrying time. I thank you all so much, my whole family are so grateful.
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Review of

The Chestnuts

from Dawn M (Mother of Resident) published on 10 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers are thoughtful and kind and treat the residents as if they were members of there own family. During the lockdown they have exceeded all expectations to us they are all unsung heroes. I would highly recommend this home. My only grievance is that it is far from where I live but don't think
I would have got the kind of care closer to home.
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Review of

The Chestnuts

from Patricia B (Mother of Resident) published on 7 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the Mother of a resident at Chestnuts and cannot speak more highly of the staff and how hard they are working to keep everyone safe.
Thank you all very much. Keep well and safe.
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Review of

The Chestnuts

from Simone l (Sister of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beginning, during and now re-covid.
As a sister of one of the residents, I have been nothing but impressed and reassured through these uncertain times that my sister has been very much cared for, and the correct and very disciplined measures have been kept, and still are.
I have had a few video calls
and can see my sister has been and continues to be very well looked after, she's happy and very comfortable living in Chestnuts, she's well monitored when not feeling 100% and the staff do all they can to make her smile and feel comfortable.
I'm very pleased they have helped us keep contact through regular video calls, and we get to see each other.
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Review of

The Chestnuts

from M B (Mother of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Chestnuts is a lovely place for your family member to live.
Every morning he is given a shower and a shave, his medication is given on time, the staff are very friendly and talk to the residents, the food is excellent, everyone is clean and the home smells pleasant.
Residents do get taken out
regularly and have a holiday every year.
There are weekly activities and the residents are taken to their day centres.
A lovely place.
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Review of

The Chestnuts

from Christopher B (Daughter of Resident) published on 28 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Chestnuts is a delightful and happy home, the care team always appears cheerful and ready to assist. I fully understand that the personal safety and security of residents is first priority, however, the current arrangements make it extremely difficult for visiting parents and family to obtain access
to the home which is my only complaint.
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Awards / Recognitions (1)

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