Care Homes Owned by Mysa Care Ltd in Surrey

Thank you for everything that you all do.

She has been seen by the community physio team and has an exercise plan in place. She has been also able to access the hydrotherapy pool at Epsom, which she loves. At the Chestnuts, there are lots of activities for the residents to join in with including trips out and parties.

My husband is very well cared for and I’m very grateful to the staff for their care, love and support towards him. The staff reassure me and they are so open to answer any of my questions. The team has included me and given me an update regarding my husband, it been a tough and challenging year of Covid19 for everyone. I really appreciate the staff for their special and experienced care. Thank you so much to all.

It’s been such a difficult time for everyone, yet the lovely staff answer my calls every day and even set up video calls. They're always on hand to answer any worries I might have with regards to the current situation. It is so obvious to me that their main priority is keeping all the residents safe during these worrying time. I thank you all so much, my whole family are so grateful.

All the carers are thoughtful and kind and treat the residents as if they were members of there own family. During the lockdown they have exceeded all expectations to us they are all unsung heroes. I would highly recommend this home. My only grievance is that it is far from where I live but don't think I would have got the kind of care closer to home.

Thank you all very much. Keep well and safe.

I'm very pleased they have helped us keep contact through regular video calls, and we get to see each other.

A lovely place.

The Chestnuts is a delightful and happy home, the care team always appears cheerful and ready to assist. I fully understand that the personal safety and security of residents is first priority, however, the current arrangements make it extremely difficult for visiting parents and family to obtain access to the home which is my only complaint.