Care Homes Owned by CHD Living Ltd in London

Since Mum moved into Surbiton Care Home, she has been cared for by attentive, caring staff. Consequently, she is very happy, is eating well and enjoying socialising with other residents and staff. This means, as a family, we can rest assured that mum is in safe hands in a safe environment.

Maria very helpful fantastic service. Really friendly, easy access, very clean tidy. Lovely people i really recommend it. Staff are fantastic always willing to help. Couldn't praise them anymore. Enjoy my visits.

The staff are all professional, kind, caring and helpful. The activities and facilities are very good.

My sister is a returning customer. She spent five weeks at Kingston for rehabilitation following a fall and enjoyed the experience so much she has had two further short stays while her carer is away and to top up her rehabilitation. This works very well for her and she thoroughly enjoys her time at Kingston. She has made friends and tries a wide range of activities aside from the therapies that are on offer. The staff are kind and caring and my sister looks forward to seeing them on her return visits. We hope that Kingston can continue to be part of her support and care plan going forward. The family couldn't be happier with the arrangements.

I have been coming for physio after a hip replacement. The treatment has been very helpful and effective. All the staff at the centre have been kind and helpful. Excellent value for money. I will recommend it to friends for my rehab.

Good service, hard-working team, efficient, willing to improve and change for the better, polite.

I cannot praise this home highly enough. The service that my sister has received has exceeded our expectations. All of the staff, across all of the disciplines (housekeeping, nursing, therapy, care team, catering, admin, management) are all responsive and proactive. Staff are consistent, warm and person-centred in their approach. (Facilities given a lower score due to hyro not being available)

As an ex-service social worker having visited many residential establishmnt for elderly people I have never been as impressed by any to the level of care, attitude and kindnes shown at Kingston R.C. All staff have demonstrated a professional level of care and attention to the needs of my sister in law, frequently lacking in residential care and rehab.

My aunt always appears very happy and expresses her happiness when I visit. The staff are always so friendly and welcoming.

The staff were welcoming and upbeat. The support for the client I visited was excellent.

Our thanks to the whole rehab team at Kingston. I can also recommend the high quality speech and language therapy offered by the centre.

At all levels from the managers to the nursing staff, every one was extremely helpful, and went out of their way to assist in any way they could. The main reason my wife was a resident was to receive physiotherapy, and the service she received in that respect was fantastic.

A delightful place staff were amazing so friendly and welcoming. Great interaction with the residents. My great aunt was very happy and well looked after the premises were decorated delightfully for Christmas and the hairdresser was in the way to doll up everyone for santas arrival tomorrow . I can honestly say I met some angles today.

A pleasant welcoming atmosphere and a happy home.

Lovely to see my aunt so well cared for and happy.

Beautifully appointed room with lovely garden outlook. All the staff are very helpful and supportive and understanding of mums specific needs. Smooth process of admission and already seen improvement in mums wellbeing and more positive demeanor. Thank you.

My family & I wanted to fulfil my dream of going to watch the British super bikes. After I had my stroke I'd completely written off ever going again. My brother in law said 'let's make it happen'! He got the BSB calendar up to find a meeting at Brands Hatch, the end of the month. We were already at the start. We looked at WAV hire, but it was too expensive! He looked at a price for a taxi. All hope was fading away. I suggested we went by train. My brother in law said it could be an option, but the track is in the middle of nowhere, the stations are miles away. We had exhausted all options, when I remembered that the home had a WAV. I told my brother in law that before we gave up all hope, I would email (due to the stroke, I physically can't speak) and ask if we could borrow it. We didn't have anything to lose. The worst they could do was say 'no'. To my surprise, it was ok. I got it insured and we were off. I was so grateful. Thanks to this home, dreams really do come true.

I came for respite care following a hip operation. Had no experience of a care home before and have been pleasantly surprised. The staff couldn't have been nicer or care more. Nothing is too much trouble and the medical needs are met.

My mother required somewhere to stay whilst building work took place after leaving hospital from a hip replacement. The staff and management have been fantastic dealing with all the issues involved. They have looked after her medical issues better than the hospital did and have got mum walking with much more confidence. I would thoroughly recommend this home to anyone.

My brother has been at Kingston Rehab for months now. When discharged from hospital, he was in a sorry state both physically and mentally. Within a few weeks at Kingston Rehab he made significant progress in both aspects. It is a great relief to us, his family, knowing that he is safe, secure and is being well looked after by excellent staff and management. Only issue I can think of is that it can be difficult to get through on the phone to Kingston Rehab in order to get updates on his condition, as my brother is unable to speak.