Care Homes Owned by Glenholme Senior Living Group Ltd in Lancashire

My Dad was fast-tracked on end of life care. I chose Bispham Gardens due to it's location and the wide corridors - My Dad was bed bound and I was told that 'nobody misses out'. Unfortunately my Dad did not live long enough to take part in any of the activities but I know he would've loved being able to join in Sadly my Dad passed away after 4 nights from admission so never got to participate. The time spent @ Glenholme was dignified, peaceful and calm. He slipped away in a nice environment

This year we decided to try Bispham Gardens again on discovering the return of the original manager Fiona who oversaw my mums care. I was cautious after the last manager but am so glad we tried again. Fiona and her team have been absolutely marvellous and it has been the best decision. I feel its the Buckingham Palace of nursing homes with 5 star carers.

Dad came to Bispham Gardens with terminal cancer after a long stay in hospital, and a life expectancy of a few weeks. Dad received the best of care and support from the staff who were often stretched for resources. The home has a lovely calm and clean environment and every ad hoc visit myself and family made resulted in no issues. Thank you.

My sister was admitted to Bispham Gardens a month ago after six months in various hospital/home/other care homes. We are delighted with the care that she has received here - and although it has taken her time to adjust to her diagnosis of M.N.D. and the prospect of living in a nursing home, she is now more settled and beginning to engage with others - all due to the kindness, encouragement and patience of all the staff.

She was only in here for three weeks before she passed away. The care staff were amazing, nothing was too much trouble, they looked after her in messy and difficult circumstances really well. They allowed us to be a family around her in her final weeks. The nursing staff managed her end of life care with the upmost sensitivity and ensured she was never in pain or discomfort. I can't recommend this place highly enough. It's is also a purpose-built nursing home and my mum was able to have a bath via their hoist. The benefits of being in there were many and they also looked after us as well offering cups of coffee and food when we didn't want to leave mums side. A great place and a big thank you from all of our family. X

Thank you one and all , for everything .

My sister has challenges but all the staff do their best to make sure she is receiving the treatment & care need. They do their best to keep them occupied, with entertainment, days out and coffee mornings. The staff right across the board are helpful and nothing is too much too much trouble.

The laundry service was excellent - thankyou.

Overall though I would recommend .

Since her arrival my wifes care has been consistantly good. From personal care to repairing the bed, nothing is too much trouble.

The kindest of regards

We could not be any happier. Everybody is so helpful and caring, not only for my dad but for my mum and as a family. My father arrived in August 2024 after 11 weeks in hospital recovering from a stroke. Thank you for everything you do.

From the minute I brought my sister in for an assessment, my sister has felt at ease. Management have been great in assisting with arranging funds with social services and making my sister feel comfortable from the get-go. The whole team from the admin, nurses, caterers and the carers are amazing and the family can't thank you all enough.

My husband has been at Bispham Gardens now for a little over six weeks, in which time he has been well cared for, especially with regards to the nursing care he has received. The food is of excellent quality and hot food is always served hot, as it should be. Generally, I would recommend Bispham Gardens to anyone seeking good care for a loved one.

Truth be told - I could not wait to get my loved one out of this Home. Poorly run with the absolute minimum of care given. No person centred care. No dignity or respect shown. Very Poor hygiene standards. Not enough staff. Rude staff (not all) and the rudest most unapproachable Manager I have ever met. Very poor management and no communication. Information passed to relevant authorities.

A big thank you to the manager and all her team for the amazing job you do.

The food always looks nice and homemade.

Our mum arrived from the hospital for her end-of-life care, she was sadly only there for less than a week before she passed away. The whole team looked after her and us from the moment she arrived until she sadly passed away. We would not hesitate to recommend this care home and the very welcoming, professional and caring team, we could not have wished for a better place for our mum to spend her final days, a huge thank you to all.

My nursing home place Jan 2021-Jul 2023 (2 years 7 months) overall despite my younger-than-average age was treated very well, of course, there were elements out of the home control like my anxiety making socialising with older residents uncomfortable however where possible the home encouraged, supported the connections that did manifest. I was a mess emotionally to start however all the staff made it clear they were always available for support and showed kindness/compassion, my coeliac dietary requirements were catered for, and supported my need to be as independent as possible, changing my bed so I didn’t feel “hospitalised” and gave me a larger room so that I could start a new craft hobby to distract myself despite mainly not feeling comfortable to leave my room, they definitely made adjustments to give person-centred care, of course within the 2+ years things went wrong however they were quick to address any issues as they arose, I highly recommend this nursing home.

Such a poor level of compassion was shown when requesting to escalate this.