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Care Homes Owned by Mrs C Mills in East Sussex

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8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mrs C Mills in East Sussex

Only the locations & reviews in East Sussex for Mrs C Mills are showing below.

View the details of all 2 locations (with 30 reviews) owned by Mrs C Mills

Mrs C Mills Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Mrs C Mills in East Sussex
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Devonshire
95/97 Carlisle Road, Eastbourne BN20 7TB 
8.9 12 reviews
Devonshire, Eastbourne, East Sussex
"Both my parents were here. My father passed in April in the home very happily with our family together with him for his last eight days.…"   Read all 12 reviews
  • 42 Rooms
Location Type Care Home

The Devonshire is a family-owned nursing home that offers professional carers who strive for effective and efficient personalised care, within an environment where users feel at home and ... Read more about Devonshire

Older Person Care Permanent Care Respite Care
  • Nursing Care
Threeways
Beacon Road, Seaford BN25 2LT 
8.6 18 reviews
Threeways, Seaford, East Sussex
"A nursing home that actually feels like a home! Friendly and professional staff who care about both the health and happiness of residents.…"   Read all 18 reviews
  • 45 Rooms
Location Type Care Home

Threeways is a Seaford care home registered to provide nursing that offers skilled care to forty-five residents. All residents have their own named nurse / key worker and personalised care plans. ... Read more about Threeways

Older Person Care Permanent Care Respite Care
  • Nursing Care

Mrs C Mills Reviews in East Sussex (30)

8.7

Mrs C Mills has a Group Review Score of 8.7 (8.709) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mrs C Mills must have a Review Score.

Overall Experience
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Review of

Threeways

from C L (Son of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Although the staff were okay and care was adequate, an unfortunate experience where jewellery went missing from my mother's room during the nine days my mother was there before having to be admitted to hospital. Has certainly left me not being Impressed and invoicing her for the full amount for the
14 days whilst she was in hospital. Although stated in the agreement that a paltry £10 allowance a day would be made, no one knew how long she was going to be in hospital for and I did inform the home that I did not know of when she would be discharged from hospital.
Reply from Mike Allistone, Home Services Manager at ThreewaysThank you for taking the time to share your feedback. We are sorry that this was a distressing period for you and your family, particularly given your mother’s short stay with us and her subsequent hospital admission.
We take any report of missing personal belongings extremely seriously. When concerns were raised regarding the jewellery, the matter was promptly escalated and reported to the appropriate authorities, including the police, safeguarding teams and the CQC. A full internal investigation was carried out, including detailed searches of the room and checks of our laundry processes, alongside additional safeguards while enquiries were ongoing. Unfortunately, despite these steps, the items were not located, which we recognise was very upsetting.
In relation to charges during hospital admission, our approach follows the residency agreement provided at admission. These arrangements are designed to ensure that a resident’s room, care arrangements and staffing remain available during an unplanned absence. We appreciate that hospital admissions can be uncertain and stressful for families, and we aim to apply our policies consistently and transparently.
We value all feedback and remain committed to providing safe, respectful care and to responding openly and appropriately when concerns are raised. Should you wish to discuss any aspect of your experience further, you are welcome to contact the home and ask to speak with Jon, Operations Consultant, who would be happy to discuss the matter in more detail.
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Review of

Threeways

from Helen G (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A nursing home that actually feels like a home! Friendly and professional staff who care about both the health and happiness of residents. The team organised a range of festive activities to bring a bit of Christmas cheer to residents. Responsive to family queries and changes in health. Flexible visiting
hours and eating arrangements. Great governance and attention to detail.
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Review of

Threeways

from Peter P (Husband of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff show compassion, excellent care throughout all of the times my Wife was a resident.
The skills of all staff members is as best it could be.
Every time my Wife used the equipment to ask for assistance in her room She was attended promptly and given sound advice and good council.
The
menu for all meals has plenty of choices, all food was cooked and presented with care.
Her room and ensuite were always cleaned each day and kept neat , clean and tidy .
Threeways was recommended to me by two residents in my road who both had elderly relatives that attended.
I was glad that they did and agree with their positive valuation of the Home.
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Review of

Threeways

from Jeremy P (Son of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff took time to get to know mum. Communication in the house between staff was excellent. Mum was encouraged to join daily activities and she enjoyed her meals, tea breaks and coffees. Towards the end of mum's life the clinical care was excellent and reassuring.
Reply from Debbie Acton, HR Manager at ThreewaysThank you for your kind words - your mother was a pleasure to care for.
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Review of

Devonshire

from A A (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were here. My father passed in April in the home very happily with our family together with him for his last eight days. The home was so supportive, caring and wonderful during this difficult time. My mother is still here excelling at 92 and also very happy here! I highly recommend the
Devonshire.
Reply from Debbie Acton, HR Manager at DevonshireThank you so much for your review and for sharing your family's experience with the Devonshire. We are honoured to have been a part of your father's final days and to have provided the support and care needed during such a difficult time. It means a great deal to us that your father felt happy and surrounded by family.We are equally delighted to hear that your mother is thriving and enjoying her time with us. Our staff are dedicated to creating a warm and supportive environment for all our residents, and your words affirm the hard work and compassion we strive to bring every day.Your kind words inspire us to continue our commitment to excellence in care and to make a positive impact in the lives of our residents and their families. Thank you for your recommendation, it is much appreciated.
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Review of

Devonshire

from G W (Daughter-in-law of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Devonshire Care Home for approximately 3 years. All of the staff from the Matron to the domestic team are incredibly caring. There's also a wide range of activities run by a very enthusiastic team. I would highly recommend this nursing home.
Reply from Debbie Acton, HR Manager at DevonshireThank you so much for your wonderful review! We're thrilled to hear that your mother-in-law has had a positive experience at The Devonshire Nursing Home. Our staff take great pride in providing compassionate care, and it's fantastic to know that you appreciate their efforts. We're also glad to hear that the activities have made a difference in her time here. Your recommendation means a lot to us, thank you.
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Review of

Devonshire

from R O (Husband of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After searching & viewing some nursing homes I found the Devonshire Care Home & I met with the Matron in 2022.
My wife has since been living permanently in the home & is being well looked after by all the staff. The home is like having a big family together having a good time with organised activities
and live music which is good for brain stimulation & the kitchen provides good healthy food for all residents.
I would like to thank Matron all the nurses, carers & and the activities coordinator for providing the best quality of life within the home. I would like the home to get the best nursing home award soon.
Reply from Debbie Acton, HR Manager at DevonshireThank you so much for your kind words and thoughtful review! We're delighted to hear that your wife is enjoying her time at The Devonshire Nursing Home and feels well cared for by our dedicated staff. It's wonderful to know that our activities and healthy meals are making a positive impact on the resident's quality of life. We appreciate your recognition of our staff, and we will continue striving to provide a loving and supportive environment. Your encouragement for an award means a lot to us! Thank you once again for sharing your wonderful experience with us. We truly look forward to continuing to provide exceptional care for your wife; she is a joy to have in our home
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Review of

Devonshire

from T B (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Devonshire Nursing Home is a very warm and welcoming place. Delightful staff from all aspects of the home including nurses, activities, arts and crafts also social events such as going to the theatre and days out. I would recommend this nursing home.
Reply from Debbie Acton, HR Manager at DevonshireWe're thrilled to hear that you find The Devonshire Nursing Home warm and welcoming. Our staff takes great pride in providing exceptional care and organising engaging activities, and it's wonderful to know you appreciate their efforts.Your recommendation means a lot to us, and we're committed to maintaining the high standards that make our home a special place for residents and their families. Thank you for taking the time to share your experience.
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Review of

Threeways

from Alison W (Daughter of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Threeways looked after Mum in the last year of her life at 98. The staff were wonderful, caring, compassionate and kind, always going the extra mile to make each day joyful and upbeat. The home is very clean and tidy, it has a lovely garden and communal space for events. She enjoyed all the varied activities,
trips out with the activity coordinators, and lunch club with the other residents. The nursing staff and carers were exceptional, especially as she aged and became frailer. I cannot thank them enough for the love and care with which they surrounded Mum and us as a family, so that we could visit her every day and be with her right up to the end. Thank you.
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Review of

Devonshire

from Eric P (Husband of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident for over 2 years and I am full of praise and gratitude for the professional nursing care at all levels. There is a warmth and respect mixed with a calm attitude to any crisis. Activities are many and varied and well run, tailored to individual's limitations. I am delighted
that my wife is a resident at the Devonshire nursing home.
Reply from Debbie Acton, HR Manager at DevonshireThank you for your lovely review of our care home. It's a delight having your wife stay with us in our home.
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Review of

Threeways

from Trudie B (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to stay here for E.O.L care from hospital. She was only at the home less than a month before she passed, but the care she received in the home was amazing. The staff all seemed so caring and they did all they could for Mum to make the last of her time comfortable. Even sat with her and painted
her nails even though she was sleeping most of the time. The home was always welcoming to my brother and I when we visited. I even had a situation where I needed help and they were so helpful and made an embarrassing situation less so. All in all I can't recommend this home high enough. Mum passed with care and dignity and respect from the staff.
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Review of

Threeways

from Jackie F (Daughter of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing nursing home with amazing staff and I cannot recommend them highly enough. My dad became a resident here over a year ago after sustaining a life-changing brain injury in the hospital. The staff are kind, caring and compassionate. Dad is so relaxed and chilled out here, it is truly a home
from home. There is a lovely, relaxed and homely atmosphere. Dad's family can leave Threeways with peace of mind knowing he is receiving the best possible care. Thank you to all the staff.
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Review of

Threeways

from Sally N (Daughter of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Threeways for just over a year. She is very well cared for, treated with kindness, respect and dignity and is well looked after. The food choice is great, fresh and appetising. Mum has put on much-needed weight since being there. Staff are kind, caring, polite and communicative and
responsive to her needs and any concerns we have. Threeways is always clean, well-kept and maintained and has lovely gardens. Outings and entertainment are organised regularly. Happy for Mum to be there.
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Review of

Threeways

from Elise H (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Threeways provide fantastic care for my mum and she is always treated with dignity. The staff and management are always approachable and encourage family members to communicate any issues. Issues are always addressed accordingly. Every couple of months there is a friends and family forum where questions
can be asked and any news can be shared. Food and drink are tailored to the resident's needs and requirements. The staff work hard to put on activities for the residents. There are many activities including bingo and lunch club. We can leave after a visit knowing that my mum will be well looked after and if there are any concerns, they will ring us to discuss. I am so pleased that we chose Threeways to care for my mum.
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Review of

Threeways

from Denise H (Daughter of Resident) published on 30 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing a review about my mother's care in Threeways as I cannot fault the care they offer. We are so lucky to have found this nursing home as it fulfils all of my mother's needs. She is in the later stages of Alzheimer's and the nursing staff and carers show great respect for her dignity. She
was very poorly when transferred from the hospital to the home for long term care, but they have nursed her so carefully that her health has improved beyond recognition. The staff are all friendly and welcoming to visitors, and keep the family informed of all her progress and needs. A great relief to us that Mum is so happy and well looked after at this final stage of her life. Thank you Threeways.
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Review of

Devonshire

from K L (Daughter of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel so lucky that my mother is a resident of the Devonshire Nursing Home.
The care she receives is amazing.
The activities that are provided are very thoughtful and good fun.
Every member of staff is kind and put the residents first.
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Review of

Devonshire

from A B (Daughter of Resident) published on 16 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum's room looks out onto the lovely garden. She is comfortable and well looked after. The staff are kind and the activities are varied and stimulating. I appreciate the efforts of the activities manager to communicate about Mum.
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Review of

Devonshire

from Liz L (Daughter of Resident) published on 15 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having both my parents residing at the Devonshire Nursing Home, I can only say what an incredible place this is.
The nursing/care is exemplary - every team member we have encountered shows both professionalism and, importantly care and kindness.
Clearly incredibly well led from the top, and communication
and leadership are evident.
The variety of activities organised by the activity coordinator is incredible! She is a true star, and her imagination and dedication know no limits! To see our parents engaging/being actively encouraged to participate is lovely. We know the activity coordinator has won awards - we are not surprised! She uses social platforms and technology to their best - sharing with us the day-to-day activities and sheer fun they have! Dad enjoyed his Boys Day Out last week - including fish and chips! Then this is shared via our phones so we can see and continue to feel part of their lives. We are so grateful - thank you to each and every one of you at the Devonshire Nursing Home!
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Review of

Devonshire

from Tracey F (Daughter of Resident) published on 15 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a warm and friendly place. I know that my elderly mum has the best care possible. There is always someone at hand to talk to if you have any questions. I certainly would recommend this home. The rooms are well equipped and there is a stunning view looking out the back to the huge gardens.
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Review of

Devonshire

from R D (Daughter of Resident) published on 15 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are caring and professional and are always welcoming and tell me of their experiences with Mum. She is clearly happy and settled. I could not wish for better. I am kept informed of all aspects of her care.
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Awards / Recognitions (0)

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