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Care Homes Owned by Trustees Augustinian Community in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Trustees Augustinian Community in East Sussex

Only the locations & reviews in East Sussex for Trustees Augustinian Community are showing below.

View the details of all 2 locations (with 139 reviews) owned by Trustees Augustinian Community

Trustees Augustinian Community Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Trustees Augustinian Community in East Sussex
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St Clare's Care Home
Ditchling Road, Burgess Hill RH15 0GU 
9.7 69 reviews
St Clare's Care Home, Burgess Hill, East Sussex
"The care our mother received was exemplary. Also to us, her children, we could not have been given more support. We could not have asked…"   Read all 69 reviews
  • from £1,855 / week
  • 60 Rooms
Location Type Care Home

St Clare’s Care Home has been purpose-built to bring all the benefits of modern and professional care to older people and wheelchair users. Surrounded by scenic views of St George's Park, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
St Rita's Care Home
Ditchling Road, Ditchling, Burgess Hill RH15 0GT 
9.6 70 reviews
St Rita's Care Home, Burgess Hill, East Sussex
"What a wonderful place! With wonderful caring staff. Nothing too much trouble and food outstanding. Very very clean and gardens e…"   Read all 70 reviews
  • from £1,855 / week
  • 60 Rooms
Location Type Care Home

St Rita’s Care Home is a purpose-built facility, designed to support traditional care values in a state of the art property where pastoral care is practised on a daily basis. Residents enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Trustees Augustinian Community Reviews in East Sussex (139)

9.7

Trustees Augustinian Community has a Group Review Score of 9.7 (9.665) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trustees Augustinian Community must have a Review Score.

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Review of

St Clare's Care Home

from S B (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care our mother received was exemplary. Also to us, her children, we could not have been given more support. We could not have asked for better care of our mother at the end of her life. We admire the staff's cheerfulness and infinite kindness in carrying out their duties.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your very kind review, and much appreciated compliments to the staff. It was a pleasure to care for your mother, best wishes.
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Review of

St Clare's Care Home

from Caroline K (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been cared for in St Clares for over 2 1/2 years and we have been so impressed with the level of care provided from day one. There is an abundance of carers, nurses and other staff and every single one we (as a family) have encountered are so personal, caring and professional. Dad has
been so comfortable and all his varying, and often challenging, needs satisfied. The home is clean, the food good quality and the environment is homely. Thank you all so much.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your lovely review of our care home, it is a pleasure to care for all. The whole team appreciate your valued feedback.
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Review of

St Clare's Care Home

from Jane T (Friend of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at St Clares have been very kind and supportive during a difficult time. I am very impressed with the calmness, and so pleased to see Gillian looking so much better.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you, for your kind review of St Clare's, it is our pleasure to care for all residents.
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Review of

St Rita's Care Home

from K C (Wife of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole my husband is well looked after sometimes he has not been changed often enough but once I mention it they are always there to help. For someone with dementia, there isn't a lot of mental stimulation, a lot of the activities are for people who do not suffer from dementia. The rooms and communal
areas are always kept very clean and laundry is done on a daily basis. Three monthly reviews are not done on a regular basis and have to be requested.
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you, for your kind review. Please contact the clinical leads/Manager who are always available for feedback on how we can improve.
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Review of

St Rita's Care Home

from V W (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff welcoming, care home always looks clean and is warm. Food well cooked. Not worried about safety or security. Activities could be more person specific or one to one interactions. More feedback on patients health and treatments would be appreciated.
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you for your feedback, happy to discuss in person on how we as a home can improve. The Clinical Leads and the Home Manager are always available, please ask at reception.
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Review of

St Rita's Care Home

from A S (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is comfortable and well cared for. His health has improved since he has been here. We are happy with the support he receives. The atmosphere is always calm and the staff are friendly and helpful. Karen in particular has shown genuine kindness and compassion.
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you for your lovely review of our care home, we are pleased that your father's health has improved, it is our aim to make all our residents comfortable and happy.
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Review of

St Rita's Care Home

from S H (Son of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided by professional, empathetic and caring staff and good food from the kitchen team!
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you for your review of our services, much appreciated from all of the team.
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Review of

St Rita's Care Home

from Anita H (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Level of care is excellent- mum is always given respect and is clean and well dressed. The staff are very friendly, extremely helpful and kind. Thank you for all you do for mum it is so much appreciated.
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you, for your lovely review of our home and care provided, much appreciated by the whole team.
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Review of

St Rita's Care Home

from R B (Friend of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place! With wonderful caring staff. Nothing too much trouble and food outstanding. Very very clean and gardens excellent.
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you on behalf of our lovely team for your wonderful review of our home, you are most welcome!
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Review of

St Rita's Care Home

from C R (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has received at St Rita's has been excellent. We chose the home because we liked its ethos, and from the moment you arrive the staff are always warm and welcoming. The rooms are good size, comfortably furnished and feel homely rather than institutional. Meals are served in the dining
room, giving residents the chance to eat together and socialise. Communication with staff has always been good, providing updates on request. Plenty of activities for residents as well as organised outings. Most importantly, the staff are caring and take time to understand each resident and their individual needs. We like that it is not solely a home for people with dementia which help create a more balanced and supportive environment.
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you for your lovely review, very much appreciated by the whole team. It is our pleasure to care for your mum. Best Wishes.
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Review of

St Clare's Care Home

from Caroline L (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we were anxious about mum going into a nursing home but from the minute she arrived until she passed away she was treated with the utmost care and dignity. All staff regardless of their role were always smiling and their kindness was unparalleled. They looked after us as well as caring for
mum with such empathy. The nurses would come and sit and talk to us and explain clearly what was happening. The whole experience made what we were going through more bearable.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeOn Behalf of all at St Clare's, thank you for your lovely review of our care home, much appreciated.
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Review of

St Rita's Care Home

from Glenn W (Son of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with the high level of care my mum has received. The staff are very friendly and kind. I would highly recommend St Ritas.
Reply from Karen Shrimpton, Home Manager at St Rita's Care HomeThank you for your most kind and welcome review. We take pride in resident care and it is a pleasure to care for your loved one.
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Review of

St Clare's Care Home

from Fiona L (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Clare's is somewhere very special indeed. The staff there as so knowledgeable, polite, respectful, kind and caring but also very smiley and positive. I cannot recommend it enough to provide comfort, dignity and care for an elderly relative or friend.
They supported us too through Mum's last days
and the nurses were honest, supportive and kind as well as medically supporting Mum so she was comfortable, calm and peaceful. Dignity is truly important to each and every member of staff. The number of staff too is great, there is always someone about and in the final days constantly someone checking in to ensure they were aware exactly what was going on to support in the right way.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your lovely, thoughtful and kind words. The whole team appreciate your review.
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Review of

St Clare's Care Home

from R H (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Clare's Care Home provides exceptional care; professional, respectful, compassionate and friendly. It really helps, too, that the buildings are wonderful and purpose built without being clinical in appearance. When we have queries on behalf of my mother, the staff respond promptly and politely. St
Clare's should be proud of their care, and their staff. They are so valuable in a sector where they are often under-appreciated, unfortunately other care homes can't or don't meet their standards - they are a good 'benchmark'.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review, much appreciated. We are very proud of the care we provide. All reviews are valued on behalf of all the team.
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Review of

St Clare's Care Home

from Christine M (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father requires a lot of reassurance when either things don't work or he's forgotten how to use them. The staff at St. Clare's are very patient helping him to get back on track mostly with TV. His general care is excellent. Staff keep in touch very promptly if he is unwell. He enjoys the activities-
it widens his experiences.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review. Much appreciated by the whole team.
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Review of

St Clare's Care Home

from Fiona G (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff here at St Clare's enough for their kindness and care. Everyone from housekeeping, laundry, cleaning, kitchen, activities, carers, admin,and nursing staff go above and beyond to ensure residents are so well looked after. I am so glad we chose them to look after mum. Thank you
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you on behalf of the whole team here at St Clare's for your lovely review. It is our pleasure to care for your dear mum.
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Review of

St Clare's Care Home

from Andrew S (Son of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff generally very good/pleasant. Can't think of many improvements. Food could be better quality and have more variety.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review. Please check the menu for alternative options as our menus are regularly reviewed.
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Review of

St Clare's Care Home

from Hannah B (Granddaughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gran appears to be beautifully looked after. She had a gad fall and broke her wrist so its a relief to have her cared for here in such clean surroundings. A comfortable room and friendly, smiley staff. It can be hard to get through on the phone to the resident but other than that it's amazing.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review of our care home, much appreciated. Best Wishes from the whole team.
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Review of

St Clare's Care Home

from J S (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is looked after very well by his team of 'regular' carers. He has a good appetite and enjoys the food prepared for him. The staff are always polite and helpful and let us know how dad has been getting on since our last visits.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your much appreciated review of our home. With best wishes from all the team.
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Review of

St Clare's Care Home

from C J (Sister of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can see that my sister is comfortable and very well cared for. I have been present at feeding times and the meals are beautifully prepared. The team are very caring and patient with my sister.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your lovely review of our care home, it is a pleasure to care for your sister and all residents. Best wishes from the whole team.
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Awards / Recognitions (2)

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