Fig Tree Dementia Care in North Somerset | 3 Care Homes

Review of
Heathwood
from V H (Daughter of Resident) published on 25 January 2026 Submitted via Postal Card • Report

Overall Experience

Accepting that mum needed full-time care was an incredibly emotional time for us. From the moment we settled her into Heathwood, we knew that she was in excellent hands. Staff genuinely care for mum and her well-being. A lot of care and attention is shown to her, and everyone puts so much effort into

making Heathwood a "home" for its residents, not just a care home.

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Review of
Heathwood
from Marshall P (Husband of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

Very good management, always ready to help.
Staff the same, very on the job.
Room clean and tidy always.
Food out of this world.
A very safe place for my wife.

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Review of
Heathwood
from Katie S (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

Fantastic home, fantastic staff, feels like home from home. Dad is settled completely here, very happy with all aspects.

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Review of
Heathwood
from Douglas H (Resident) assisted by family/friend published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

I am very happy living here. Everyone is so kind and looks after me very well, and I love the food, service, and attention from all staff.
We are like a family.

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Review of
Heathwood
from P H (Son of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

Superb care for my mother, the staff are amazing, friendly, caring, compassionate, excellent facilities.

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Review of
Heathwood
from Anne F (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card • Report

Overall Experience

We are so happy with mums improvement in health and happiness since she came to Heathwood. She seems 20 years younger! The staff are so kind and helpful.

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Review of
Heathwood
from Sarah E (Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

Very good care home.

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Review of
Heathwood
from Jenny H (Daughter-in-law of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

Lovely, warm, friendly and welcoming residence.

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Review of
Heathwood
from Andrew G (Son of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

We are very happy with Mum's care and are always well informed regarding how Mum is doing. The staff are very kind and helpful.
Mum often loses her glasses.

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Review of
Heathwood
from L T (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

My dad has lived at Heathwood for over 5 years, and the care he receives is wonderful. The manager is so lovely and approachable and really cares about each resident. Everyone is so professional but so warm, and again, nothing is too much trouble. My dad can tell me himself he is very happy, has everything

he wants, loves the staff, the food is amazing, he couldn't feel any more content than he does. A very welcoming, happy place to visit too.

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Review of
Heathwood
from Sarah T (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report

Overall Experience

My Mum had been at Heathwood for just over 2 years. During this time I have nothing but praise for all the staff, from the cleaners who keep the home clean and tidy, the clean clothes that are returned daily, the chefs and of course all the care staff. The food is homecooked and always plentiful, the

homemade cakes are amazing and definitely something my Mum was very keen on. The garden was a calm and nice space to sit in the sun with plenty of shade available when needed. The singer that visits on a Tuesday afternoon is always popular and you can see that the residents really enjoy the music. If Mum was unwell they would always contact the GP quickly and contact the family to make us aware.
My Mum was never one for joining in if activities were on, the staff would always try, but she preferred to sit and watch. As Mums dementia declined she could be difficult to deal with, but the staff were always patient and allowed Mum to do things in her own time, including a lye in! A home from home!

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Review of
Fig House
from S T (Daughter of Resident) published on 14 January 2025 Submitted via Postal Card • Report

Overall Experience

I would highly recommend Fig House. It felt like a home not an institution. The carers were all friendly and welcoming.The residents were all treated as individuals and were supported in all their activities. Management were very present around the home and knew all their residents well. My mum was

only there for a short time before she died. They managed the whole situation beautifully and and I was very glad that her last days were there both for mum and me.

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Review of
Fig House
from E L (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report

Overall Experience

Mum was at Fig House for 4 years during that time she was well cared for by all the staff. They were not just caring they were also compassionate, which mattered enormously through daily activities and entertainment. She enjoyed a good quality of life she was always so positive in her comments about

her surroundings, and the staff. Her dignity was paramount to them and her individuality. I am so grateful we chose Fig House. Thank you all.

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Review of
Heathwood
from A P (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report

Overall Experience

My mum came into Heathwood for respite when it was lockdown, and when Mum became more unwell in January 2023, Mum went from hospital into Heathwood again for respite. After a best interest meeting, it was decided Mum needed full-time care. We chose to keep Mum in Heathwood because of the amazing team

that work here and the facilities. I have been in care homes that have no tea-making facilities where residents can help themselves. They also have lots of activities.

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Review of
Heathwood
from M S (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report

Overall Experience

Staff very helpful and accommodating, always happy to help with a problem, nothing ever too much trouble. Food is amazing especially cup cakes on a Tuesday afternoon when we visit.

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Review of
Heathwood
from L S (Granddaughter of Resident) published on 8 February 2024 Submitted via Postal Card • Report

Overall Experience

They look after my nan very well, very caring and when I am upset they look after me and my young son, they let him play games with my nan.

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Review of
Heathwood
from M K (Friend of Resident) published on 8 February 2024 Submitted via Postal Card • Report

Overall Experience

My friend is content, never mentions home, always clean, well dressed and has improved physically since being in here.

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Review of
Heathwood
from Jill H (Wife of Resident) published on 30 January 2024 Submitted via Postal Card • Report

Overall Experience

The manager is amazing and always available to help and answer any questions. All the staff are excellent, and treat all residents with respect and dignity. Nothing is too much trouble. Like one big happy family. Relatives/visitors are always made to feel welcome. There are activities to keep residents

interested. Rooms are extremely good. Meals are all home-cooked and first-class. Homemade cakes every afternoon with tea and coffee. The garden is lovely and accessible to all at any time. I am always kept fully informed about everything to do with my husband. The care and understanding is second to none. Recommend Heathwood 100%. Would choose no other care home.

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Review of
Heathwood
from Cliff T (Son-in-law of Resident) published on 23 January 2024 Submitted via Website • Report

Overall Experience

Heathwood is a wonderful home to live in. It is fresh, clean, homely, and friendly, with amazing staff who treat every resident with respect and lots of love and as individuals with their own needs. It's a very happy place with a lovely atmosphere. My father-in-law is very well looked after and is thriving.

He has been there nearly four years, and his words are 'I'm content and happy. The food is excellent, and I'm so well looked after.' The manager treats everyone as her own family, as does the deputy, and nothing is too much trouble. Each member of staff across the whole home is efficient, warm and friendly, and you can see how fond they are of every resident and all love what they do. Myself and my wife and all the family have always been made so welcome, in fact, my wife calls it her 2nd home. We are so grateful for everything they do. The great-grandchildren are making so many memories there with their grandad; they enjoy their visits, especially the parties. I would recommend Heathwood 100% to anyone.

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Review of
Alice House
from Claire V (Daughter of Resident) published on 14 November 2023 Submitted via Website • Report

Overall Experience

My father hasn't been there very long and has come from London. It has taken him a while to settle in but he's definitely getting there. He likes to help out with washing up etc., I like how they encourage the service users to participate in day-to-day activities to help with keeping their independence.
Staff

have been so helpful and kind, they have taken the time to get to know my father and his needs. He has already made friends with other service users and the staff.
We knew, as a family, that this was the place for him and could cater for his needs, couldn't have wished for a better place for him to be.
They have activities, dancing, parties, singers in and a minibus to go out which my father looks forward to.

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Care Homes Owned by Fig Tree Dementia Care in North Somerset

Fig Tree Dementia Care Locations in North Somerset (3)

Fig Tree Dementia Care Reviews in North Somerset (83)

Reviews posted for members of Fig Tree Dementia Care

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Fig House

Fig House

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Heathwood

Alice House

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