Care Homes Owned by Fig Tree Dementia Care in North Somerset

Really feel more stimulation & organised events needs to happen at the home. More was happening when under investigation but now has gone quiet again. Other nursing homes have more stimulated & organised days. Sometimes there is a strong smell in the home. Better cleaning products needed. Also missing hankerchiefs again - where are they going?

On my visits Pam becoming more settled and happier within herself. I'm very happy with way everything going

There is a homely and relaxed feeling and lots of space between the common rooms.

I can recommend Heathwood.

Robert

Overall Alice House is a good home. Not the best and not the worse. Residents are look after and care for well.

Lovely home, my dad very happy here.

Heathwood is an amazing carehome. The staff are so kind, caring, warm & friendly and extremely helpful & professional. The manager Debbie is very approachable and always willing to help in any way she can. The rooms are homely & comfortable all communal areas are bright fresh & clean & they do have a lovely accessible garden. Everything is perfect and dad tells me every visit how happy he is. They have made his living with dementia a lot easier for him and we know he is safe and well looked after.

The facilities are first class The staff are always helpful. The atmosphere is of a caring & sympathetic community. Not so much a home as a home from home!!

Accepting that mum needed full-time care was an incredibly emotional time for us. From the moment we settled her into Heathwood, we knew that she was in excellent hands. Staff genuinely care for mum and her well-being. A lot of care and attention is shown to her, and everyone puts so much effort into making Heathwood a "home" for its residents, not just a care home.

A very safe place for my wife.

We are like a family.

Superb care for my mother, the staff are amazing, friendly, caring, compassionate, excellent facilities.

We are so happy with mums improvement in health and happiness since she came to Heathwood. She seems 20 years younger! The staff are so kind and helpful.

Very good care home.

Lovely, warm, friendly and welcoming residence.

Mum often loses her glasses.

My Mum was never one for joining in if activities were on, the staff would always try, but she preferred to sit and watch. As Mums dementia declined she could be difficult to deal with, but the staff were always patient and allowed Mum to do things in her own time, including a lye in! A home from home!

I would highly recommend Fig House. It felt like a home not an institution. The carers were all friendly and welcoming.The residents were all treated as individuals and were supported in all their activities. Management were very present around the home and knew all their residents well. My mum was only there for a short time before she died. They managed the whole situation beautifully and and I was very glad that her last days were there both for mum and me.

Mum was at Fig House for 4 years during that time she was well cared for by all the staff. They were not just caring they were also compassionate, which mattered enormously through daily activities and entertainment. She enjoyed a good quality of life she was always so positive in her comments about her surroundings, and the staff. Her dignity was paramount to them and her individuality. I am so grateful we chose Fig House. Thank you all.

Staff very helpful and accommodating, always happy to help with a problem, nothing ever too much trouble. Food is amazing especially cup cakes on a Tuesday afternoon when we visit.

My mum came into Heathwood for respite when it was lockdown, and when Mum became more unwell in January 2023, Mum went from hospital into Heathwood again for respite. After a best interest meeting, it was decided Mum needed full-time care. We chose to keep Mum in Heathwood because of the amazing team that work here and the facilities. I have been in care homes that have no tea-making facilities where residents can help themselves. They also have lots of activities.