Care Homes Owned by Charis House Ltd in North Somerset

Charis House Ltd logo
Group Review Score

Only the locations & reviews in North Somerset for Charis House Ltd are being shown.

Charis House Ltd Locations in North Somerset (2)

Loading...
2 Care Homes owned by Charis House Ltd in North Somerset
Jasmine Court Nursing Home
13 Park Place, Weston-super-Mare BS23 2BA
"What a lovely care home. The staff were amazing and talked to me about everything going on. The carers where fantastic. Very helpful and..."Read all 71 reviews

from £1,500 / week24 Rooms

Location Type: Care Home

Jasmine Court is a 24 bedded Nursing Home, which is beautifully situated, overlooking sea views from the front of the home. They have a level access enabling residents to be able to peruse the promenade,... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Gardenia Court Nursing Home
21 Uphill Road North, Weston-super-Mare BS23 4NG
"My mum was brought here after a hefty hospital stay, having pneumonia and no longer able to look after herself. From the moment she..."Read all 65 reviews

from £1,500 / week29 Rooms

Location Type: Care Home

Gardenia Court is a 29 bedded nursing home, which is situated south of the town centre. They have a level access enabling residents to be able to peruse the promenade, visit local shops, enjoy refreshments... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Charis House Ltd Reviews in North Somerset (136)

9.7

Charis House Ltd has a Group Review Score of 9.7 (9.715) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Charis House Ltd must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Charis House Ltd
Loading...
Showing 136 reviews matching selected criteria
Review of Jasmine Court Nursing Home from D M (Son-in-law of Resident) published on 29 April 2026 Submitted via Website
Overall Experience
What a lovely care home. The staff were amazing and talked to me about everything going on.

The carers where fantastic. Very helpful and offered to do me some lunch. John did enjoy his time there, but was never excited about the meals that was offered. Fussy bugger lol.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from P E (Son of Resident) published on 21 April 2026 Submitted via Website
Overall Experience
Jasmine Court in WSM is an old building on multiple floors served by a lift and stairs so the rooms are small both for the residents rooms and the lounge area and not very light and airy so on first impressions feels claustrophobic - the initial feel which is oppressive is lightened by the staff from Nishi the Manager and Head Nurse through the support carers down to the Chef and Catering staff who are remarkably cheerful and respectful so 5* to them for all they do for the residents.
The NHS funded smaller rooms (which my Dad was sent to by the Hospital for 5 weeks) was very small so that the you couldn't move around with a zimmer frame and open the cupboards to get access to your clothes - the wash hand basin was also in a cupboard and no toilet was in the room other than a commode so very depressing.
However the food provided and choice and flexibility of the menu was in the main excellent.

So in summary the staff food and atmosphere was excellent only let down by the building.

Reply from Vadivel Mangalesh, Head of Operations at Jasmine Court Nursing Home
Thank you for taking the time to share your feedback about Jasmine Court Nursing Home.

Jasmine Court is a small nursing home for up to 24 residents across three floors, some with seafront views. As an older, non-purpose-built property, room sizes can vary, but we aim to provide a warm, homely...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Gardenia Court Nursing Home from John C (Son of Resident) published on 7 April 2026 Submitted via Postal Card
Overall Experience

My mum was brought here after a hefty hospital stay, having pneumonia and no longer able to look after herself. From the moment she arrived, the staff have looked after her very, very well. They have always informed us of any issues and welcomed us when we have visited. Her room and facilities were very adequate for her needs and always kept clean. Lovely, homely care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from Bridget H (Daughter of Resident) published on 11 March 2026 Submitted via Website
Overall Experience
I wanted to take to share my appreciation for Jasmin Court during my late mum's stay.
Throughout her time there, she received excellent care from the Nisha, Sonia and all the staff. The staff showed genuine compassion and kindness not only to her but to our entire family during a very difficult period.

Their support made a real difference and helped us get through a trying time. Thank you to everyone at Jasmin Court for the outstanding care and heartfelt consideration you showed us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Jasmine Court Nursing Home from Debra C (Daughter of Resident) published on 3 March 2026 Submitted via Website
Overall Experience

Our Mum went in for respite care for a few weeks. The staff were very caring, and very accommodating as mum had not stayed in a care home before and tried their best to put her at ease and chat with her. The room was small but warm and comfortable. We were very happy with the care that they gave to our mum and they made us feel welcome every time we visited her. A massive thank you to all of the staff and we would highly recommend Jasmine Court to anyone looking for respite care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Jasmine Court Nursing Home from Deborrah R (Daughter of Resident) published on 19 January 2026 Submitted via Website
Overall Experience

My 86 year old Mother did not want to go to a nursing home. Jasmine Court were lovely, caring and extremely organised from the moment we arrived. Mum liked her room and eventually decided she didn't want to return home. She made friends and joined in the fun! We are all extremely grateful to the wonderful team at Jasmine Court for mums care, you are all fabulous.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from Lisa C (Daughter of Resident) published on 3 December 2025 Submitted via Website
Overall Experience
In brief, I feel that my Mother's last few months there were as happy as could be. She was cared for by very devoted, kind and friendly staff.
When ever I visited from Australia, I was always welcomed, nothing was too much trouble, attending to our needs as well as Mum's. Birthdays and Anniversary's were also celebrated, exceeding expectations. Dad and I were even invited to Christmas lunch.
Even though Mum was bed-bound and not able to attend the daily activities, from time to time and on special occasions, the entertainment was brought to her, which seemed to lift her spirits.
Finally, I wish to thank all those present in my Mum's final hours, she was with people who were familiar to her, I can't thank them enough for their support to myself and Dad on that night. Biggest thanks to the management, who will forever have a special place in my heart.

Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Jasmine Court Nursing Home from Peter H (Son of Resident) published on 25 November 2025 Submitted via Website
Overall Experience
Care for my father was outstanding, he was happy for the first time in months after moving to jasmine Court. Care for myself was also beyond expectations during his final days. The home is clean, well run, attention to detail is great, everyone is friendly and the facilities are first class. Residents are treated as people, with dignity, and the staff really go the extra mile to get to know them. The menu is varied and the food quality good with ample portions, the kitchen is always open for snacks if required.

All in all, an excellent home for anyone's loved ones to stay in.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Gardenia Court Nursing Home from Jenny P (Daughter of Resident) published on 4 November 2025 Submitted via Website
Overall Experience

What a lovely place. My mum was sent there for assessment. She has dementia, osteoarthritis in both hips and a fracture to her right hip which unfortunately cannot be operated on. Although not wanting to see her go into a Nursing Home, she has very quickly settled in and is now a permanent resident.There is a lovely relaxed atmosphere, with superb caring staff. Everyone has a part to play in her care and she enjoys the games and activities that takes place. I can't praise this home enough. It is managed by Neela and this lady has great empathy to all the residents. It's a small home but with the personal touch, so much better than the larger care homes. I totally recommend this Nursing Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from J P (Daughter of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

We were so pleased with the pleasant way that our mum was treated in the four months she was in the care home treated her it was so caring for her and that is all the individual people who looked after her the team in there are marvellous till the end a big thanks to all at jasmine court and we still visit once a week as it means so much to us

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Gardenia Court Nursing Home from Amanda B (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

My mother stayed here for end of life care, there was no stress as you would have had in a hospital. I found her comfortable and kept in a clean condition. Pleasant room with a television if she wanted it. Drinks and food were offered. Caring and hard working staff, we could not have asked for more under the upsetting circumstances.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from B L (Husband of Resident) published on 18 September 2025 Submitted via Website
Overall Experience

I quickly got the impression that this was a very well run Care Home, security was good and who ever let me in was always extremely welcoming. My wife had dementia and mobility issues, she spent most of her time in bed but she often seemed content and comfortable tucked up in clean white bed sheets. I think you have to be a very special person to work in a Care Home and the management team have gathered around themselves a small army of such people.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Gardenia Court Nursing Home from Frances C (Daughter of Resident) published on 6 September 2025 Submitted via Postal Card
Overall Experience

Although my mother was only a resident in Gardenia Court for a short while before she passed away, her care was excellent. The staff were all very nice and I knew my mother was in good hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Gardenia Court Nursing Home from Julie W (Wife of Resident) published on 18 August 2025 Submitted via Postal Card
Overall Experience

I found the care of my husband excellent. His complex needs were attended to with a smiling face always, and dealt with practically. He always said to me how wonderful and helpful all the staff were, and in his failing health days felt safe there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from Maria M (Sister of Resident) published on 4 June 2025 Submitted via Website
Overall Experience
My brother needed some short term care while preparing for a heart operation. I was so glad I found Jasmine Court, the manager was excellent in listening to his needs and getting his stay set up quickly. All the staff are lovely, caring and genuinely interested in getting to know you. The food was wonderful and everything clean and tidy. My brother was sad to leave but I know they are there if he ever needs to go back.

I cannot thank them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from Sally P (Wife of Resident) published on 7 May 2025 Submitted via Website
Overall Experience

The staff were always very pleasant & helpful. Although my husband was rather difficult he was always treated with respect during his short stay. I was always kept up to date with phone calls from the manager. The home was always kept clean & tidy & the entertainment looked great fun. It was a happy & friendly place to live. When my husband passed away rather suddenly the staff were so kind & comforting to me. I have much praise for everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from Mary M (Friend of Resident) published on 24 April 2025 Submitted via Website
Overall Experience

Better Late than never for my review of Jasmine court. I cannot thank all the staff enough, for the care and compassion they showed to my ex neighbour. She even tried to promote the home to myself, telling me how wonderful it was how nice the staff were almost every time i would visit, To all the staff at Jasmine Court I cannot Thank you enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Gardenia Court Nursing Home from Nicky C (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience
All of staff - kitchen, carers, both managers, night staff, maintenance guy could not do enough for my mum. She was looked after and loved so much by all of them creating a wonderful life albeit the last few months of Mum's life. I would highly recommend this home to anyone considering care. It was the last thing my mum wanted but she realised it was the best and thanks everyone involved.

Thank you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from Brigitte F (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

I can't praise Jasmine Court enough. My dad needed a weeks respite at very short notice and everybody jumped through hoops to make this happen. He had a wonderful week, after not such a good start. The staff could not do more for him. So much so that he is now looking forward to returning. Thank you so much to you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Jasmine Court Nursing Home from Liz P (Next of Kin) published on 3 April 2025 Submitted via Website
Overall Experience
Whenever we visited Jasmine Court we got a warm welcome and were always offered a drink. The staff were cheerful neat and tidy. Our resident was extremely well cared for, clean, hair brushed and even nails painted and she was nicely dressed. She was always treated with great respect. Her room was well organised and neat. The staff took her downstairs whenever activities were happening which I know was not always easy.
Having had a meal at the home we can vouch for the food being tasty and well presented.
The afternoon entertainment looked like fun with the staff joining in and helping the residents when required. Recently the residents were taken to a small farm and able to stroke the animals. That must have taken a lot of organisation and a tremendous effort for the staff and this is a measure of quality of care given to the residents at Jasmine Court.

The residents are fortunate to live in such a caring, friendly and happy home. The manager is a very special person.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (1)

  • Recipient: Charis House LtdDate: Thursday 28 Feb 2019

News (0) & Events (0)

News

There are no news items for Charis House Ltd.

Upcoming Events

There are no upcoming events for Charis House Ltd.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charis House Ltd to verify any information. View our terms and conditions. Charis House Ltd has an Enhanced Service - more info.