Gardenia Court Nursing Home

21 Uphill Road North, Weston-super-Mare BS23 4NG

Gardenia Court Nursing Home, Weston-super-Mare, North Somerset
Gardenia Court Nursing Home, Weston-super-Mare, North Somerset
Gardenia Court Nursing Home, Weston-super-Mare, North Somerset

Gardenia Court is a 29 bedded nursing home, which is situated south of the town centre. They have a level access enabling residents to be able to peruse the promenade, visit local shops, enjoy refreshments at a local café, or attend a local church of their choice.

Accommodation consists of three floors. On the ground floor, they have 16 bedrooms, a large lounge at the front, which caters for residents who enjoy the hustle and bustle of life, a dining area and a conservatory for them to enjoy the sunshine and delightful splendor of the garden. The first floor comprises of 8 bedrooms and in the second floor 2 bedrooms.

All rooms are individually decorated to accommodate different tastes. They have 23 single rooms, 20 being en-suite and 3 double rooms for those who like company. Most bedrooms are on the ground floor and in the first floor. All floors are accessible by a passenger lift. They have ten prime bedrooms, which provide a beautiful view of the garden and one double room which provides fabulous views of the Weston-super-Mare Golf Club. All rooms have televisions for private viewing.

Professionals actively support activities within the home, from aromatherapy to organised events each afternoon. Activities are aimed at providing a stimulating environment thus helping each individual in care to achieve a good quality of life.

A visiting minister provides spiritual needs and some residents go out to local churches, or receive visits from church members.

They cater for long and short-term residents and have the reputation of providing excellent care, and have many testimonials to support this.

Group: Charis House Ltd

Person in charge: Neela Nauth (Manager)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: AIDS/HIV • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): French

Single Rooms: 23

Shared Rooms: 3

Rooms with ensuite WC: 20

Weekly Charges Guide: Nursing Care Single £700 – £900 , Nursing Care Shared (per person) £700 – £900 (These prices are only a guideline, please contact Gardenia Court Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Gardenia Court Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Gardenia Court Nursing Home has a Review Score of 9.7 (9.712)

The Review Score of 9.7 (maximum of 10) for Gardenia Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Gardenia Court Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.85 for Gardenia Court Nursing Home is calculated as follows: ( (109 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.862 Points relating to the number of positive Reviews for Gardenia Court Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5.8 Target = 0.862

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gardenia Court Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gardenia Court Nursing Home

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

I cannot praise the manager and her staff enough for the kindness and generosity extended to our family.
Mum stayed at Gardenia Court for three weeks of respite care. My father and I were impressed at the welcome shown to us by the staff as we made our initial visit and the emphasis placed on individual care. The care mother received during her stay was of the highest standard.

A family emergency required Mum to return to Gardenia where again she was treated as a family member and cared for in a respectful and kindly manner. I am convinced my father's recovery was aided by knowing mother was being cared for at Gardenia.

Care homes are unfortunately in the media for the wrong reasons. We all wish we could care for our loved ones ourselves but sometimes this just is not possible.

The manager and your staff are an inspiration and role models for our profession.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband spent 12 months at this home and during trial period I found all staff to be kind loving and caring. All the residents were treated with respect and looked after as though they were part of a large family. The home was always clean and the food was balanced and well presented. Family members of the resident were always made welcome and could visit at any time. Every effort was made to make residents comfortable and welcome at such a difficult time.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

During my wife's stay at Gardenia Court during the last 2 months of her life, she was treated with dignity and respect. The staff could not be faulted and were always cheerful no matter what the task. The quality and quantity of the meals were of the highest standard. Finally, the home was spotlessly clean with very comfortable rooms. You could not wish for better care and service.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Entering the building you are greeted with tranquillity and cleanliness, a place where you would love to spend your last days.
The management and staff consistently demonstrate warmth, respect and empathy in their interactions with people (residents) and their relatives.
Keep up the good work. May the blessings be.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having over 40 years in the nursing/caring profession in many fields, my standards are very high. However, I cannot find any fault in the care or any of the staff, relating to residents, relatives, at this excellent care home. During the 15 months my son was a resident following a stroke.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My husband died in Gardenia Court on Monday 21st October 2016.
He passed so peacefully and calm that Monday afternoon, due to the care and attendance of the staff in the nursing home, his comforts and wishes were cared for to the end. We as a family cannot thank them enough for all the care he received whilst he was there until the end of this life.
Thank you.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother went to Gardenia Court in Uphill for her final days of like and compared to the previous home, the whole experience was amazing. Mum was there for 9 days and was treated so well by the staff, who were amazing and always on hand. Her room was lovely, clean and functional and you could see how happy the residents are. So glad mum got to go here and was looked after so well.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very satisfied with the excellent care given to my father by the staff in the above home. They are all really kind, caring and have empathy and a great sense of humour.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband resided in the above nursing home from September 2015 until he died on the 4 June 2016. I cannot fault the care given, even when my husband was 'grumpy' I NEVER heard a cross word - just smiles and laughter. My husband spent a few days in hospital and couldn't wait to get back to the nursing home. When I sat with my husband as he was dying the staff looked after me as long as him. They made his end as comfortable and dignified as possible. If I ever need care I wouldn't mind this nursing home.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Gardenia Court helped my father in law for the last few days of his life. We were totally happy with his care and the consideration given to him.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife and I were given a list of five care homes to view. Gardenia Court was our preferred choice by a long way. When we arrived to view room on behalf of my Uncle, we received a warm welcome from the staff. Our first impressions were of a warm, clean and tidy home with excellent decoration throughout. The room available was a good size and again, clean, tidy and well decorated. During my Uncle's short stay the staff were all very pleasant, caring and kept me in touch when my Uncle took a turn for the worst. We were impressed.

How likely would you be to recommend Gardenia Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Gardenia Court Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Gardenia Court Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Gardenia Court Nursing Home