Care Home Owned by Optima Care Group in Devon

enjoy the music and dancing!

activities was also superb delivering a variety of these thoughtfully and always with a smile and positive manner.

care was exceptional and the staff were always there to help her when required.
There was always a good program of varied activities for residents.which she enjoyed.
The home was always clean and well presented throughout, and the carers were always happy and helpful
All the management and staff were professional in everything they did and always attempted to keep a calm atmosphere by always being available for residents when needed.
We were always made to feel welcome when visiting.
Updates on my wife's care were always available as required.
Whenever I required assistance with the care processes the management were always available to give advice and if required help.
Thanks

showed the same care and respect- laundry, cooks, cleaners, maintenance, carers and nurses alike. I would recommend this nursing home for your family member.

Both places have incredible staff, but the View was better for her being smaller, more homely and very quiet and peaceful.
I cannot praise the Manager, and all her team enough for the care and attention that Mom received. Nothing was too much trouble and every need catered for. And I really value the communication, sensitivity and support that I have had.
On a practical level they are so accommodating - not waking Mom up for meals and showers etc. , but instead fitting in everything around her waking hours. Her room was light and cheerful, and always lovely and warm. Bedding/clothing was changed regularly and she always looked so comfortable.
Thank you so much for everything

understanding, considerate and caring remaining respectful of his wishes at all times. The entertainment provided was always wonderful and I am so grateful to all the staff there for their wonderful, considerate care for Dad, myself and family. Thank you so much.

We know Dad is missed and we miss the Primley View family. You're all amazing. Dad is off on his travels now and we will never be able to thank you enough!

my partner, myself, and my family with a smile, help, and understanding. They made the last 2 and 1/2 months bearable. I will miss all of them very much. Thank you is not enough.

Everyone is very patient and the delivery of care is well-managed to make sure nothing is missed.

and almost homely and the staff are all really caring and concerned. It always seems fresh and my wife is well presented and obviously relates well with them. My worries have been greatly reduced since they looked after her and they have welcomed our family as well. Lovely home, with lovely staff and an excellent attitude from the management. Thank you!

staff, visitors, and residents that they enjoy working there and want to be there. I cannot tell you how many times they just made themselves available to sit with Mum, comfort her, and spend quality time with her. They were incredibly supportive towards us too, they showed genuine kindness. Sadly Mum passed away and they all talked about little routines or special jokes they shared with her, always there with a smile and hand squeeze. I felt they knew her and cared for her. They kept us informed of all medical issues and personal care was excellent. They treated her with dignity, respect, and genuine care.

as my Dad was above and beyond what we expected. My Dad's care was second to none, he was well looked after and as a proud ex-military man who had been completely independent all of his life, I know this was no mean feat as he was quite demanding and certainly not used to having anyone look after his hygiene needs. The team is the best there is, they are all very giving of their time and attention, and nothing is too much trouble. The kindness extended to us when he passed was very much appreciated. In a busy world, where people are expected to do more and more, this team was never too busy to care - and that means everything. Thank you!

empathy towards me on my visits, they are always busy with the residents, chatting or walking with them. A lovely friendly atmosphere.