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Care Home Owned by Serenity Homes Ltd in Neath - Port Talbot

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Serenity Homes Ltd in Neath - Port Talbot

Only the locations & reviews in Neath - Port Talbot for Serenity Homes Ltd are showing below.

View the details of all 2 locations (with 14 reviews) owned by Serenity Homes Ltd

Serenity Homes Ltd Locations in Neath - Port Talbot (1)

 - Browse 1 Care Home owned by Serenity Homes Ltd in Neath - Port Talbot
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Gnoll Nursing Home
27 Gnoll Park Road, Neath SA11 3BT 
8.6 3 reviews
Gnoll Nursing Home, Neath, Neath - Port Talbot
"My elderly mother-in-law resided at the Gnoll nursing home for eight years during which she received exemplary care and love from all the…"   Read all 3 reviews
  • from £950 / week
  • 29 Rooms
Location Type Care Home

Gnoll Nursing Home is a family-owned care home that has been proudly serving the community of Neath for over 20 years. The home is spacious and offers a homely environment, having been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Serenity Homes Ltd Reviews in Neath - Port Talbot (3)

9.0

Serenity Homes Ltd has a Group Review Score of 9.0 (9.040) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Serenity Homes Ltd must have a Review Score.

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Review of

Gnoll Nursing Home

from J P (Son-in-law of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother-in-law resided at the Gnoll nursing home for eight years during which she received exemplary care and love from all the staff. It really was home from home to her and she was so pleased to have found a place there. Towards the end she required intensive nursing care, and that was delivered
with sensitivity and respect that was reassuring and complete . She enjoyed the home cooked food, the activities in the common room, and the good company of all the staff.
The staff were knowledgeable about her condition, kept us up to date with her ongoing health issues, and were always pleasant and welcoming. Having visited a number of local care homes and residential homes I would say that the Gnoll was by far the best, to the extent that I myself would be happy to live there should the need arise.
Reply from Elaine Sardar-Dean, Director of Compliance at Gnoll Nursing HomeThank you so much for your kind words. It really means a lot to the whole team to hear that your mother-in-law felt so at home with us at Gnoll.
Being part of someones life for eight years is very special, and were grateful that you trusted us to care for her during that time. Were so pleased she enjoyed the food, activities and the company of the staff, and that you always felt welcomed and kept informed.
Your lovely feedback will mean a great deal to the team who cared for her. Thank you again for taking the time to share your experience.
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Review of

Gnoll Nursing Home

from Alison S (Daughter-in-law of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law has been at this home for four years, receiving excellent care from an extremely dedicated staff. She feels she is well looked after and feels staff are pleasant and professional at all times. As a visitor on a regular basis the home is always warm and welcoming. Staff always have time
for a little chat and an update on my mother in law, which is very much appreciated. Also I always feel able to pop into the office for a general update.
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Review of

Gnoll Nursing Home

from S B (Wife of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to the Gnoll Nursing Home in March 2023 and was there until he passed away on 29/1/25. During his stay there he was treated with respect and well cared for. The staff were very caring and friendly. Also the management were also caring and understanding his needs. All in all I
am very satisfied with his care there.
Reply from Elaine Sardar-Dean, Director of Compliance at Gnoll Nursing HomeThank you for your kind and thoughtful review. It means a great deal to us to know that your husband was cared for with dignity, respect, and compassion, and that it was an honour to care for him during his time with us. Your kind words about our staff and management will be shared with the whole team.

Thank you for trusting us with his care and we will ensure to improve our service. Thank you
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