Care Homes Owned by AbleCare Partnership in Cornwall

I have found the team to be caring and attentive towards my father. Dad is full of praise for the staff. Although a social person, Dad isn't very willing to participate in social meetings with other residents. As he settles in my siblings and I hope that Dad can be coaxed into participating more with others, as we believe it would be of importance with/for his wellbeing.

The staff are lovely .The building is tatty .mum's room hasn't been "improved" for 2 years. There is still a picture of hers there that was never put up..however mum seems happy there and communication has got slightly better

Care staff are very good at informing me if Mum is unwell.

My mum since coming to Philiphaugh has maintained a more positive mindset and her health has levelled out. She loves all the staff who are always happy to help her in her daily needs and 'wants' to the best of their ability. They treat her fairly and without complaint as she can be challenging at times. She loves her food here and again they do their best to get her what she likes as she can be a bit fussy on what she likes, but never a problem if she does not like what is on offer and willing to give her different.

Yes I find the home lovely. Mums quite settled here. The food is lovely staff all very nice always there to help her everybody is lovely cannot fault anything mum is always happy her room is very nice meals are lovely find everybody very nice always there is she needs them.

I have been well looked after since I came here 3 1/4 years ago and the staff are really friendly & do anything for us if we ask. It is a really happy family care home and I wouldn't want to live anywhere else.

Overall, I really like it here, I get on well with the staff and I'm well looked after.

The management team and staff are excellent people and can not be faulted in their dealing with patients/people who really need care and attention. The job description requires staff to be resilient and caring in order to deal with a whole number of requests at any given time. Well done to everyone at Godolphin House Care Home and thank you from me a satisfied husband of a complex client.

Been happy with all the help I received to get Mum in here and now she is here, the staff make Mum feel welcome and give her hugs, which helps her feel love, which is important to her.

My uncle is very settled and happy at Philiphaugh, which is lovely to see, and I am very grateful to all the staff there. I watch him interact with the staff and can see that they really do understand his needs. His room is spacious and always warm. Whilst I do not see the food at the home I have given a high score as my uncle tells me how much he enjoys his meals.

My brother has not lived at home with his wife for two years. For the first eight months he was either in hospital or in a home in another town. Philiphaugh is the only place he has been settled. He has never asked to be taken home and is happy with the food and all the staff there. The building is sad and does need updating, but the staff are wonderful and to the family this is what we care about for him more than any posh building.

The staff are very helpful and are prepared to find out about anything you want to know and are a cheerful bunch. The food is good and as much as one wants and we are not rushed. Everything is nice and clean.

I was quite apprehensive of my mother entering a care home, however, my first thoughts and feelings of Philiphaugh Manor was what a nice atmosphere, immediately quelling my anxiety. Greeted by a senior member of staff who was very welcoming, sympathetic and optimistic. I felt reassured. The room my mother occupies is warm, clean and suitable for her. Every time we visit, the staff are very friendly and helpful and my mum said she couldn't be happier. She has only been there a month and I am reassured she is being looked after very well but very nice competent staff.

My mum has lived at Philiphaugh for 2 years. She is very settled now. She likes all the staff and says they are nice. I know my mum is happy here as she is always happy and settled when I see her. The staff are well trained, knowledgeable, and kind. They are always happy to chat and tell me how Mum is doing. They listen to my thoughts about my mum’s care. It would be great if they could get someone to take the residents out in the minibus again, now the weather is improving.

When we visit my sister at Philiphaugh Manor, the staff are always pleasant and welcoming. Staff are very tentative, they sit and chat with residents and take care of all their needs. My sister's room is good, it has a TV, large window, en-suite and is always clean and tidy.

After a month in hospital I needed to recuperate before returning to my home in Porthleven. Godolphin House Care Home Helston was the perfect choice and I greatly enjoyed my stay there. It was a cross between a four-star hotel and a nursing home. The accommodation was excellent, nothing was 'shoddy'. The food was always delicious and the efficient staff were unfailingly helpful, patient and cheerful. If ever the need arose, I would be happy to return!

Although it is with great sadness that my husband can no longer live at home, I feel the care and dedication of the staff are excellent in every way. It is a complete home-from-home.

Run very well, lovely and clean. Staff very polite. Good facilities. Management manage things very well. Food is very good.

My one concern is that she needs hearing aids, I keep asking and they say they are acting on it.

I couldn't be happier with Godolphin House in every aspect and would hate for Mum to have to move to somewhere else should she deteriorate too much.