Care Homes Owned by Samily Care Ltd in Dorset
8.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Dorset for Samily Care Ltd are showing below.
View the details of all 2 locations (with 7 reviews) owned by Samily Care Ltd
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Samily Care Ltd Locations in Dorset (2)
Highgrove Care Home
8.2
2 reviews
Stapehill Road, Stapehill, Wimborne Minster BH21 7NF
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 21 Rooms
- from £1,350 / week
Denewood House Care Home
8.9
5 reviews
12/14 Denewood Road, West Moors, Ferndown BH22 0LX
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Palliative Care
- 21 Rooms
- from £1,350 / week
Other Care Groups you may be interested in:
Samily Care Ltd Reviews in Dorset (7)
8.5
Samily Care Ltd has a Group Review Score of 8.5 (8.504) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Samily Care Ltd must have a Review Score.
Review of
Denewood House Care Home
from C B (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was a resident at Denewood House for eight months until she passed away in December 2024. Staff were always very kind, considerate, caring and treated mum with dignity and respect. Mum was always well dressed and her room always clean. Whenever visiting, I was always made welcome and offered refreshment.
Any concerns raised with staff were always dealt with in an efficient and timely manner. Staff were very good at communicating any concerns they had about mum's health and carrying out her wishes.
Reply from Caroline Bleach, Director at Denewood House Care Home
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Review of
Denewood House Care Home
from S F (Niece of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt was a resident at Denewood House for nearly 4 years she entered at 94 and I am convinced that she enjoyed another 4 years of life because of the care given to her by all the staff there. I cannot praise them enough, they are so kind, caring and loving nothing was too much trouble. My aunt was
treated with dignity and she was very happy there. She passed away at the home last month and that's where she wanted to be, and I know she was loved and respected by all the staff there.
Reply from Caroline Bleach, Director at Denewood House Care Home
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Review of
Denewood House Care Home
from K I (Daughter of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you to all the staff for making it such a lovely day for my mum's 100th birthday on Saturday. All the guests enjoyed the entertainment you arranged, I thought the singer was lovely and he really wanted to please mum and make it a special day. I and everyone else were delighted with the beautiful
blanket gift from Denewood, certainly a very special gift.
Reply from Caroline Bleach, Director at Denewood House Care Home
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Review of
Highgrove Care Home
from Hayley R (Granddaughter of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My nan stayed at Highgrove Care Home a couple of times for a couple of weeks' rest bite. She is very food-fussy and nothing was too much trouble for the chefs. The staff was great and she made some great bonds with them. We were allowed to visit as many times as we liked, any time of day.
Highly recommend.
Highly recommend.
Reply from Caroline Bleach, Director at Highgrove Care Home
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Review of
Highgrove Care Home
from Lisa P (Granddaughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My lovely grandad was at this care home in his final days and the care he was provided was excellent, I sadly was not able to visit often but was kept informed swiftly and could see pictures of him and could tell that he was well cared for. Thank you everyone for everything you have done to make his
last day's so comfortable.
Reply from Caroline Bleach, Director at Highgrove Care Home
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Review of
Denewood House Care Home
from Annette B (Wife of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Following months of hospitalisation, my husband was admitted to Denewood House Care Home for 3 weeks of rehabilitation. I cannot speak highly enough of the care he received at this home. The entire staff showed great kindness, excellent professional care, empathy, understanding and encouragement to
him whilst the chef and catering staff ensured that all their excellent food was presented to him in the most appetising form.
The building itself is a comfortable, safe, spotlessly clean and homely environment with a peaceful, happy atmosphere whilst warmth, kindness and dignity have been encountered at every turn.
I would certainly recommend this to anyone seeking a residential care home for a loved one or, indeed, for themselves!
The building itself is a comfortable, safe, spotlessly clean and homely environment with a peaceful, happy atmosphere whilst warmth, kindness and dignity have been encountered at every turn.
I would certainly recommend this to anyone seeking a residential care home for a loved one or, indeed, for themselves!
Reply from Caroline Bleach, Director at Denewood House Care Home
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Review of
Denewood House Care Home
from C M (Son of Resident) published on 2 February 2022 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
My mother was resident at Denewood House November 2020 until she contracted pneumonia and died in hospital in December 2021.
My mother, whilst dying at the hospital, suffered an attempt to gain personal information from a person purporting to be a family member. The hospital staff traced the telephone
My mother, whilst dying at the hospital, suffered an attempt to gain personal information from a person purporting to be a family member. The hospital staff traced the telephone
number to a landline at Denewood House. The hospital officially documented and reported the contact to Dorset Council. I reported the contact to the management of Denewood House & CQC. No resolution/outcome notified.
Whilst at Denewood House a GDPR data release request was made for my mother. The information disclosed documented inconsistencies and inaccurate assumptions recorded by Denewood House staff.
My mother stated she liked the food and staff at Denewood House; however, repeatedly stated to family she wished to move. This was disregarded when raised by family with Denewood House staff.
My mother died in December 2021; personal property returned with two items of sentimental value broken.
Whilst at Denewood House a GDPR data release request was made for my mother. The information disclosed documented inconsistencies and inaccurate assumptions recorded by Denewood House staff.
My mother stated she liked the food and staff at Denewood House; however, repeatedly stated to family she wished to move. This was disregarded when raised by family with Denewood House staff.
My mother died in December 2021; personal property returned with two items of sentimental value broken.
Reply from Caroline Bleach, Director at Denewood House Care Home
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Value for Money
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