Care Homes Owned by Wellbeing Residential Ltd in Greater Manchester

There have been numerous problems since my husband arried at The Broughtons, but most of these have been caused by Terry not wanting to stay at the home. The additional activities are a great initiative and is really good for keeping residents active both in mind and body. Hopefully my husband will eventually settle.

We as a family have found The Broughtons to be a good care home. Our mum settled in very well and has been happy there. The staff have always been very caring to our mum and she likes them. She feels like she is well cared for and feels safe.

Everything from start to finish was excellent. Admission and assesesment was very good and fast, Care was outstanding, I found my dad Happy and clean. All his belongings were tidy and ready for me when I arrived to collect him, The place is clean and they have great communication. Thank you.

Our mother is a resident at The Broughtons the staff are absolutely amazing with her, she is treated with respect, kindness, patience and dignity. Our mum is so happy and settled here. The resents are always clean and well fed. The staff are always approachable and helpful and we would highly recommend this residential home to everyone. Residents have daily activities they can join in with too.

All staff wonderful nice to see care home being decorated, roll on summer when residents can sit outside in the garden, can not waite to see what happens in summer, some of the meals do not look appealing. Very nice lady who comes every day for activities.

Our dad moved into The Broughtons two years ago, and from the beginning the transition was handled with care and professionalism. The staff took time to understand his individual needs and routines, which really helped him settled in quickly. Since then, he has continued to feel comfortable, safe and well supported. The team always approachable and kind. It's clear they genuinely care about the residents. Communication with the family is good, and we are kept well informed. We are very grateful for the ongoing support and care our dad receives from The Broughton.

My mother recently moved into the home and everything has been good. The staff have helped my mum settled in, making her room as homely as possible as well as supporting her to access the local community. The staff and managers are easily contactable for any questions. Good experience overall.

Since my dad began living at The Broughtons I have really enjoyed my overall experience when visiting him. I have found all the day staff very helpfull and I am especially grateful for the positive relationships my dad has build with them. Most noticeably Nicola has been a standout member of staff and always gives 100% effort to whatever + ask she carries out for all residents. It ahs been lovely to see how helpful Naomi has been with any quiery my dad has and alway goes the extra mile. The laundry staff work extremly hard, as do the cleaner. The management are also very efficient when communicating with family members.

Blessing and Saviour have been terrific in helping David settle in The Broughtons. They have gone out of their way to help cater for his kosher food with all its intricacies. Much appreciated. Staff are lovely, caring and friendly. All together five stars!!! Daniel.

My mum is very happy here she has settled in really well all the staff have made very comfortable and are so friendly.

The Broughtons care home has been fantastic with my dad. Nothing is to much trouble. The staff are all really compassionate and kind to my dad. Keep up the brilliant care.

My mum has been a resident since December 2019 and has settled in great at The Broughtons. The manager and all the staff are brilliant, always ready to help if needed and treat my mum with dignity and respect. My mum is well looked after, always clean and tidy and has met some friends in there.

I wouldn't hesitate to recommend them to anybody.

If I needed respite again, The Broughtons would be my first choice.

My mother was so pleased to go back to the Broughton. All the staff were so good with her. The first time she was so unsure but what a lovely place and I want to go back there and stay. All the staff remembered her which was great. She will not go anywhere else now and I would like to say a massive thank you for taking care of my mum at short notice. Thank you.

On the one and only visit to this home, my 83 yr old father was pushed over by another resident and sustained a broken hip, which led to a hip replacement, an 8 week stay in hospital and having to move out of his own home and into a care home where he now requires 24 hr care. The whole episode was apparently captured on CCTV. When we asked if we could view the footage for our own peace of mind and to make sure all necessary protocol was followed we were told that because there were other people visible on the footage we wouldn't be able to view it due to 'The data protection laws'. So think very carefully before entrusting these people with your loved one.

The staff here are warm, friendly and open. My brother is very contented and he is very well cared for. The home is extremely clean and there are plenty fo activities for the residents. I am extremely satisfied that my brother is safe here.

I have been visiting the care home for nearly 3 years and have found the staff helpful and polite. They look after my brother very well and look after his health and wellbeing.