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Care Homes Owned by Superior Care (Midlands) Ltd in West Midlands

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Superior Care (Midlands) Ltd in West Midlands

Only the locations & reviews in West Midlands for Superior Care (Midlands) Ltd are showing below.

View the details of all 4 locations (with 288 reviews) owned by Superior Care (Midlands) Ltd

Superior Care (Midlands) Ltd Locations in West Midlands (3)

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3 Care Homes owned by Superior Care (Midlands) Ltd in West Midlands
Newbury Manor Nursing Home

Newbury Lane, Oldbury B69 1HE 

9.6 98 reviews
"Very friendly staff always warm and welcoming are very helpful with my grandad in care home. I will always recommend. Always do great…"   Read all 98 reviews
Location Type Care Home

Newbury Manor Nursing Home in Oldbury gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of activities to suit residents' interests are organised… Read more about Newbury Manor Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 56 Rooms
  • from £1,000 / week
Portway House Specialist Care Centre

Newbury Lane, Oldbury B69 1HF 

9.6 40 reviews
"Mom spent 9 months in Portway House Care Home. During her time she was well looked after by the staff involved in her care. She always…"   Read all 40 reviews
Location Type Care Home

Portway House Specialist Care Centre is centrally located in Oldbury and specialises in palliative care and care for people with disabilities. The care provided to residents focuses on the holistic needs and preferences of each individual, who are highly… Read more about Portway House Specialist Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 48 Rooms
  • from £1,000 / week
Warrens Hall Care Home

218 Oakham Road, Tividale, Oldbury B69 1PY 

9.3 80 reviews
"A caring and friendly care home. Staff are always polite and available to help and answer queries we may have.…"   Read all 80 reviews
Location Type Care Home

Warrens Hall Care Home, situated in a pretty residential area in Tividale, close to Dudley, provides personalised nursing care to older people. Every member of the team at Warrens Hall, from the home manager to the kitchen team, is on hand to offer… Read more about Warrens Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 40 Rooms
  • from £950 / week

Superior Care (Midlands) Ltd Reviews in West Midlands (218)

9.3

Superior Care (Midlands) Ltd has a Group Review Score of 9.3 (9.310) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Superior Care (Midlands) Ltd must have a Review Score.

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Review of

Portway House Specialist Care Centre

from Melanie R (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom spent 9 months in Portway House Care Home. During her time she was well looked after by the staff involved in her care. She always looked well cared for and clean. The staff followed the wishes of the family of what clothes to wear. Mom was very challenging with her behaviour and the staff brought
out the best in her. I value the input she received.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care Centrethank you for your kind words. It was an absolute privilege looking after your mother. She was very much a person of whom no one within Portway House will every forget.
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Review of

Warrens Hall Care Home

from N B (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Welcoming when visiting mom, can come anytime and sit with mom. Staff are open to suggestions and take onboard requests.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you so much for your lovely review .We are glad that you feel welcomed when visiting mum ,and we appreciative your recognition of staff openness to suggestions. Your feedback means a lot to us. Thank you once again.
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Review of

Newbury Manor Nursing Home

from S S (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My view of home is excellent.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review of

Newbury Manor Nursing Home

from C P (Granddaughter of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff always warm and welcoming are very helpful with my grandad in care home. I will always recommend. Always do great activities and get the residents invloved as well as relatives family. The management and admin team are very professional and go above and beyond for my grandad.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review of

Newbury Manor Nursing Home

from D C (Niece of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has been in Newbury Manor for 6 weeks in the short space of time, she has been cared for from management to admin to care staff, domestic chef all have been exceptional in the care provided. No job is too much.
I will book my place here too.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
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Review of

Portway House Specialist Care Centre

from V P (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment Faye (manager) came to assess my dad, I felt at ease knowing he would be in good hands. Her friendly, bubbly personality reassured we made the right choice entrusting her & the Portway team with his care. Dad stayed at Portway from Feb-Dec 2024 & the care he received meant the world to us.
Faye's blend of clinical expertise, compassion & leadership made a lasting difference for dad & our family.
Every team member was warm & caring forming lovely bonds with dad-the smiles, gentle words, and laughter were priceless. The home was always clean, & welcoming becoming a safe home for dad during his final journey with Alzheimer's. When it was time to move him from hospital for palliative care, the team acted swiftly & compassionately ensuring his comfort & dignity. Even now seeing the staff fills me with happiness & gratitude for their kindness, respect & support. We will always be thankful for the care they showed dad & our family. Thank you from the bottom of our hearts.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThese words for Portway House and the team are priceless and mean the world to us. Your father is someone that no one in Portway House will ever forget and to know the home gave yourself and your wonderful family these feelings provides us with such gratitude and acknowledgement that the work that we do means so much. Thank you once again from the bottom of OUR hearts.
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Review of

Warrens Hall Care Home

from A S (Daughter-in-law of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring and friendly care home. Staff are always polite and available to help and answer queries we may have.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you so much for your kind words .Your feedback is greatly appreciated .We will pass your lovely comments to the team at Warrens Hall.
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Review of

Portway House Specialist Care Centre

from Kim B (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers are very considerate when helping residents. They tend to all needs of residents. Always cheerful and happy to help. There is always evidence of cleaning being done no matter what time of day we visit. I would have no hesitation in recommending this care home to anyone looking for a home
that provides excellent care to their residents.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you so very much for your wonderful words about the care and environment within Portway House Kim. We continuously strive to ensure we maintain an happy, clean and homely environment for our residents.
Thank you once again
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Review of

Newbury Manor Nursing Home

from Clare A (Wife of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my husband Bob had to come into care it was a huge worry, but from the start, the warm atmosphere and caring staff at Newbury were immediately apparent. Bob has dementia so it is difficult to know his true feelings but recently he has said to family that he is very happy at Newbury, and this is
a credit to all the staff who look after him as Alzheimers can be difficult to manage. The rest of the family feel comforted that he is well cared for and says the staff love him. I couldn't be more content to feel he is in the right place.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you very much for your wonderful words. We take such pride within Newbury Manor of being able to care for our residents the very best we can. I shall pass on your kind words to the Newbury Manor Family.
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Review of

Portway House Specialist Care Centre

from Kevin B (Son-in-law of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and attentive to the needs of the residents. We have always found staff to be friendly and approachable regarding any issues or concerns.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you for your lovely review about Portway House and the team. We strive to ensure our care and attention is the best that it can be for all of our residents within Portway House. I will share your words with the Team. Thank you once again!
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Review of

Portway House Specialist Care Centre

from Caroline S (Niece of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is receiving excellent care. The staff are lovely. She has been there for 10 months now and settled in well. She is well cared for. The family visit regularly and she is always happy for us to visit. The staff are very welcoming and supportive.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you so much for this lovely review, it is an absolute pleasure caring for your Auntie and sharing those special moments with her daily.
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Review of

Portway House Specialist Care Centre

from K B (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was hard to pick a certain month on the last question, because every month the team are professional, caring and always ready to help if mom needs anything. I certainly picked right when I chose Mom's forever home . The manager is always available if I need to chat too. I have so much peace of mind
knowing Mom is being loved and cared for. A big thank you to all the team , you truly are Angels . Xx
Reply from Lorraine Tappin, Deputy Manager at Portway House Specialist Care CentreYour Mom is such a lovely lady, it is joy to be able to care for her. We are so happy to know that you have this confidence is us as a team. Your words mean so much to us and your Mom is so well loved by all within the home. Thank you.
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Review of

Portway House Specialist Care Centre

from Emily D (Granddaughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been at Portway House since May 2021, initially for respite care, later self-funded and permanent. The staff have been exceptional throughout her dementia journey, now in palliative care. They understand her needs, communicate gently, and provide personal care with compassion, including
help with eating and drinking. Staff are consistently polite, friendly, and supportive to our family and visitors. The nursing team keeps me well-informed and reassured about her health, always ready to answer questions. Admin and management have also been incredibly supportive, giving us peace of mind that she's in the best possible place. Thank you!
Reply from Lorraine Tappin, Deputy Manager at Portway House Specialist Care CentreThank you so much for these kind words. Our staff will be delighted to hear this beautiful review. We always try our best to show and reassure relatives that their loved ones are always our priority. It is a joy and privilege to be able to care for your Grandmother.
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Review of

Warrens Hall Care Home

from Michael C (Friend of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice friendly staff made welcome.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you for your kind words. The feedback will be shared with the team.
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Review of

Warrens Hall Care Home

from D J (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warrens Hall Nursing Home is an amazing place from management down. Everyone is very pleasant. Always a lovely smile and greeting. Could not not ask for a better home.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you for your lovely feedback .We're delighted you find the Home welcoming and the team pleasant .Your kind words mean a lot to us all.
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Review of

Warrens Hall Care Home

from Sandra H (Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My time here is made as comfortable as possible
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you for your lovely feedback. We are so pleased to hear that you enjoy being at Warrens Hall. The team always strives to provide a warm and supportive environment for all our residents. Thank you once again.
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Review of

Portway House Specialist Care Centre

from John R (Nephew of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Margaret is well looked after. We have no problems at all.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you for your kind words. Your loved one is a very much loved resident and it is a privilege to support her and make her smile daily.
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Review of

Warrens Hall Care Home

from Marion B (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in here since Feb'24 and has had a very positive experience. I have no faults at all. The food could be better.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you for your lovely comments .We are so pleased that mum enjoys her time at Warrens Hall .The menus have been discussed with your mum and we ensure her preferred foods are provided. Thank you once again for your feedback ,this will be passed on to the team.
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Review of

Warrens Hall Care Home

from Ann S (Sister-in-law of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, relaxed atmosphere and very helpful and clean.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you so much for your lovely comments.We truly value your kind words and I will gladly pass them on to our team.
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Review of

Warrens Hall Care Home

from Diane W (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always had a good experience when visiting. Mam has always been treated with care.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you so much for your kind words about your care and support your mum receives. Your feedback will be shared with the team at Warrens Hall.
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