9.2
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Superior Care (Midlands) Ltd
Superior Care have a small number of care homes located across the Midlands area.
Each home offers residential care for a wide range of needs, and care is provided by a team of qualified and experienced care professionals who welcome all residents into the Superior Care family with open arms.
Superior Care offer spacious rooms for residents across all sites, and are committed to giving residents and their loved ones the peace of mind that they can continue to live their lives safely and as independently as possible.
Superior Care (Midlands) Ltd Locations (4)
- Browse 4 Care Homes owned by Superior Care (Midlands) Ltd
"Staff at Portway House are very polite and welcoming whenever I visit. My mother is well cared for and looked after, particularly during…"
Read all 46 reviews
from £1,250 / week
48 Rooms
Location Type
Care Home
Portway House Specialist Care Centre is centrally located in Oldbury and specialises in palliative care and care for people with disabilities. The care provided to residents focuses on the holistic ... Read more
"Very friendly staff always warm and welcoming are very helpful with my grandad in care home. I will always recommend. Always do great…"
Read all 98 reviews
from £1,250 / week
56 Rooms
Location Type
Care Home
Newbury Manor Nursing Home in Oldbury gives people care and support in a welcoming home.
Trained, friendly staff treat care home residents with dignity and respect at all times.
A wide ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Warrens Hall is a fantastic home. The whole team work collaboratively to ensure person-centered care. My auntie is very set in her ways.…"
Read all 83 reviews
from £950 / week
40 Rooms
Location Type
Care Home
Warrens Hall Care Home, situated in a pretty residential area in Tividale, close to Dudley, provides personalised nursing care to older people.
Every member of the team at Warrens Hall, from the ... Read more
"My sister was looked after at Court House Care Home for several years. Even in challenging times communication and care was second to none.…"
Read all 70 reviews
from £850 / week
60 Rooms
Location Type
Care Home
Located in the spa town of Malvern, Court House Care Home provides convalescent, respite and palliative care for adults over the age of 18.
The team of care professionals are experienced in ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Superior Care (Midlands) Ltd Reviews (297)
9.2
Superior Care (Midlands) Ltd has a Group Review Score of 9.2 (9.218) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Superior Care (Midlands) Ltd must have a Review Score.
Overall Experience
204
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Date Published
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Reviewer Connection to Superior Care (Midlands) Ltd
from Paul Y (Husband of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My wife was admitted last month. The care is very good, staff are very kind and respectful. My wife is well looked after, I am very happy with everything.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you very much for taking the time to recognize our wonderful team at Warrens Hall. Your lovely feedback will be shared with the team .We are delighted that your wife settled so well in her new home .We are very lucky to have such wonderful and supportive families like yourself.
from Joanne K (Next of Kin) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Warrens Hall is a fantastic home. The whole team work collaboratively to ensure person-centered care. My auntie is very set in her ways. However, the team go above and beyond to keep her comfortable, respect her wishes and ensure her needs are met. The team keep us well informed. Would recommend!
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you very much for your kind feedback .We are very happy to care for your auntie who is a lovely lady. The team ensure that the care provided is at high standard and the whishes are always respected. Your lovely comments will be shared with the all the staff at Warrens Hall. Your recommendation means a lot to us ,thank you once again.
from A W (Son of Resident) published on 16 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff at Portway House are very polite and welcoming whenever I visit. My mother is well cared for and looked after, particularly during and after illness. Portway House is always spotlessly clean and tidy, which is noticed as soon as you enter the building. Each room and floor are kept in an excellent
condition. The residents are happy to be there as well as any visiting family members. All are treated with respect and dignity.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care Centrethank you so very much for you kind words, not only about your mothers care but about the home and the team. I look forward to sharing this review with them. As always it is an absolute pleasure to care for your mother
from Helen D (Daughter of Resident) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother moved into the home in 2025 she settled well from day 1. Her mobility wasn't good but the staff worked with her to get her walking again, something we didn't think we would see. All the staff are lovely and nothing is too much trouble for them. We definitely made the right move in choosing
Portway House. Mom is very happy and well cared for. We would highly recommend this home. Well done to all the staff for such excellent care.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you for your lovely review of Portway House. It is an absolute pleasure caring for mom who is such a wonderful person. I look forward to sharing your comments with the team.
from P V (Husband of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Early days - so far. Excellent location, with staff that care, listen and help when needed.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you so much for taking the time to share your lovely review. It is a pleasure to care for your wife. Your kind words mean a lot for us at Warrens Hall. We will pass the message to the team .Thank you once again.
from V H (Daughter of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Jim received high-quality care during his time at Portway House. We could not have asked for better care. The staff, all of the staff we met, were highly professional. They were patient, very caring and instilled trust. A lovely, spacious, well-equipped place. A peaceful, kind and caring environment.
I thoroughly recommend this incredible place.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you for leaving such a wonderful review for the care delivery of your father. I am so pleased to be able to share this review with the team and to share in the privilege of caring for your dad whist he was with us. thank you again.
from Anne B (Sister of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Manager Faye is always available. Macy and Gail are always so friendly and really helpful. Due to health complications, my brother is very difficult to care for. Michelle the nurse and the other caring staff are really patient and understanding and he is really well cared for.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you for your wonderful review of the staff and the care at Portway House. I will have great pleasure in sharing this with the team within Portway!
from Peter B (Son of Resident) published on 23 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Very good caring staff.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you so much for your kind review off Portway House. It is a continuous pleasure to care for your mother. I shall pass on your kind words to the team at Portway House
from Margaret L (Sister of Resident) published on 7 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My sister came to live at Portway House February 2025. On moving into her new home everything was made effortless, we are a large family and still supported us all with respect and professionalism. My sister's room is spacious, comfortable and clean. My sister is totally at home and enjoys the connection
she has with all staff. My sister is a very different person to the lady who moved in 9 months ago, this is attributed to good care, good nutrition, a safe and warm environment. When I visit all the staff are very welcoming, have a good knowledge of my sister and her needs. Thank you.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you very much for your kind words. It is an absolute pleasure caring for your sister and creating and environment that she sees as home. She has very much become part of the Portway House family and evokes such laughter within the Home that makes every ones day. thank you once again for your kind review.
from Melanie R (Daughter of Resident) published on 17 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mom spent 9 months in Portway House Care Home. During her time she was well looked after by the staff involved in her care. She always looked well cared for and clean. The staff followed the wishes of the family of what clothes to wear. Mom was very challenging with her behaviour and the staff brought
out the best in her. I value the input she received.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care Centrethank you for your kind words. It was an absolute privilege looking after your mother. She was very much a person of whom no one within Portway House will every forget.
from N B (Daughter of Resident) published on 15 December 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Welcoming when visiting mom, can come anytime and sit with mom. Staff are open to suggestions and take onboard requests.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you so much for your lovely review .We are glad that you feel welcomed when visiting mum ,and we appreciative your recognition of staff openness to suggestions. Your feedback means a lot to us. Thank you once again.
from S S (Daughter of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My view of home is excellent.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
from C P (Granddaughter of Resident) published on 27 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very friendly staff always warm and welcoming are very helpful with my grandad in care home. I will always recommend. Always do great activities and get the residents invloved as well as relatives family. The management and admin team are very professional and go above and beyond for my grandad.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
from D C (Niece of Resident) published on 27 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My auntie has been in Newbury Manor for 6 weeks in the short space of time, she has been cared for from management to admin to care staff, domestic chef all have been exceptional in the care provided. No job is too much.
I will book my place here too.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you so much for this lovely review. It always gives us great pleasure to be able to pass on these compliments to our teams who are passionate about what they do. Once again thank you.
from V P (Daughter of Resident) published on 27 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
The moment Faye (manager) came to assess my dad, I felt at ease knowing he would be in good hands. Her friendly, bubbly personality reassured we made the right choice entrusting her & the Portway team with his care. Dad stayed at Portway from Feb-Dec 2024 & the care he received meant the world to us.
Faye's blend of clinical expertise, compassion & leadership made a lasting difference for dad & our family.
Every team member was warm & caring forming lovely bonds with dad-the smiles, gentle words, and laughter were priceless. The home was always clean, & welcoming becoming a safe home for dad during his final journey with Alzheimer's. When it was time to move him from hospital for palliative care, the team acted swiftly & compassionately ensuring his comfort & dignity. Even now seeing the staff fills me with happiness & gratitude for their kindness, respect & support. We will always be thankful for the care they showed dad & our family. Thank you from the bottom of our hearts.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThese words for Portway House and the team are priceless and mean the world to us. Your father is someone that no one in Portway House will ever forget and to know the home gave yourself and your wonderful family these feelings provides us with such gratitude and acknowledgement that the work that we do means so much. Thank you once again from the bottom of OUR hearts.
from A S (Daughter-in-law of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A caring and friendly care home. Staff are always polite and available to help and answer queries we may have.
Reply from Lavinia Tudora, Home manager at Warrens Hall Care HomeThank you so much for your kind words .Your feedback is greatly appreciated .We will pass your lovely comments to the team at Warrens Hall.
from Kim B (Daughter of Resident) published on 11 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All carers are very considerate when helping residents. They tend to all needs of residents. Always cheerful and happy to help. There is always evidence of cleaning being done no matter what time of day we visit. I would have no hesitation in recommending this care home to anyone looking for a home
that provides excellent care to their residents.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you so very much for your wonderful words about the care and environment within Portway House Kim. We continuously strive to ensure we maintain an happy, clean and homely environment for our residents. Thank you once again
from Clare A (Wife of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
When my husband Bob had to come into care it was a huge worry, but from the start, the warm atmosphere and caring staff at Newbury were immediately apparent. Bob has dementia so it is difficult to know his true feelings but recently he has said to family that he is very happy at Newbury, and this is
a credit to all the staff who look after him as Alzheimers can be difficult to manage. The rest of the family feel comforted that he is well cared for and says the staff love him. I couldn't be more content to feel he is in the right place.
Reply from Milly Salmon, Office Manager at Newbury Manor Nursing HomeThank you very much for your wonderful words. We take such pride within Newbury Manor of being able to care for our residents the very best we can. I shall pass on your kind words to the Newbury Manor Family.
from Kevin B (Son-in-law of Resident) published on 6 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff are very caring and attentive to the needs of the residents. We have always found staff to be friendly and approachable regarding any issues or concerns.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you for your lovely review about Portway House and the team. We strive to ensure our care and attention is the best that it can be for all of our residents within Portway House. I will share your words with the Team. Thank you once again!
from Caroline S (Niece of Resident) published on 5 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My aunt is receiving excellent care. The staff are lovely. She has been there for 10 months now and settled in well. She is well cared for. The family visit regularly and she is always happy for us to visit. The staff are very welcoming and supportive.
Reply from Faye Gailey, Home Manager at Portway House Specialist Care CentreThank you so much for this lovely review, it is an absolute pleasure caring for your Auntie and sharing those special moments with her daily.
Frequently Asked Questions about Superior Care (Midlands) Ltd
Costs for care homes owned by Superior Care (Midlands) Ltd
Average costs per week for care homes owned by Superior Care (Midlands) Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Superior Care (Midlands) Ltd, based on 4 out of 4 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,075
Residential Dementia Care
£1,113
Nursing Care
£1,250
Nursing Dementia Care
£1,263
All Care Types
£1,075
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Superior Care (Midlands) Ltd own?
Superior Care (Midlands) Ltd own 4 Care Homes.
Which Superior Care (Midlands) Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Superior Care (Midlands) Ltd to verify any information. View our terms and conditions.
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