Portway is a beautiful, clean and welcoming home.D N(Daughter of Resident/Service User)
The care and support to mom was excellent and the support to my sister and I was amazingLisa H(Daughter of Resident/Service User)
Portway is a beautiful, clean and welcoming home.D N(Daughter of Resident/Service User)
The care and support to mom was excellent and the support to my sister and I was amazingLisa H(Daughter of Resident/Service User)
Portway House Specialist Care Centre is centrally located in Oldbury and specialises in palliative care and care for people with disabilities. The care provided to residents focuses on the holistic needs and preferences of each individual, who are highly involved in their care packages to ensure they receive the care and support they need.
The purpose-built facility has 48 luxury en-suite rooms spread across three floors. The environment promotes privacy and...
Portway House Specialist Care Centre is centrally located in Oldbury and specialises in palliative care and care for people with disabilities. The care provided to residents focuses on the holistic needs and preferences of each individual, who are highly involved in their care packages to ensure they receive the care and support they need.
The purpose-built facility has 48 luxury en-suite rooms spread across three floors. The environment promotes privacy and choice with the aim of ensuring each resident has an engaging and relaxing experience.
The home has three suites catering for separate needs and age groups, all offering a high standard of care and support.
The home has its own activities organiser and residents are encouraged to take part in the many activities and events with one to one activities available.
Contact Portway House Specialist Care Centre to confirm what's included and get a personalised quote:
Young adults from £1600.
The price(s) shown are provided by the care home. Contact Portway House Specialist Care Centre for full pricing details and T&Cs.
Portway House Specialist Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 20 reviews in the last 2 years.
Over all time Portway House Specialist Care Centre has 49 reviews.
Our mom came into Portway House in early may, she has settled in well. We know she is happy, although has Dementia the management are very approachable. The staff are very good with our mom, & are very friendly & caring. The meals are nutritious, mom enjoys them. The home is kept very clean & tidy...
Our mom came into Portway House in early may, she has settled in well. We know she is happy, although has Dementia the management are very approachable. The staff are very good with our mom, & are very friendly & caring. The meals are nutritious, mom enjoys them. The home is kept very clean & tidy we are very happy with all aspects of care.
thank you for your lovely review of Portway House. It is an absolute pleasure to care for your mom. I look forward to passing your kind words on to them! once again thank you.
Every single member of staff was warm,...
Thank you simply doesn't seem enough, but from the bottom of our hearts, we thank you for everything you did for Mom, your kindness will never be forgotten
It was an absolute honour to care for your mom during her final journey and we are so pleased that the experience you had was made, in what is a very difficult time, better for you all. Your kind words will be passed onto the whole team at Portway House. Thank you for allowing us to care for your loved one and again for your kind words.
My dad has settled in well, had a few issues since he was admitted which were sorted after speaking to Faye (the manager). Staff are very respectful and helpful.
My dad has settled in well, had a few issues since he was admitted which were sorted after speaking to Faye (the manager). Staff are very respectful and helpful.
Thank you so very much for your wonderful words about Portway House. I am so please to know your father has settled well within the home and that we are able to support with any queries you may have. I will of course, share your comments with the team and once again, thank you
Staff at Portway House are very polite and welcoming whenever I visit. My mother is well cared for and looked after, particularly during and after illness. Portway House is always spotlessly clean and tidy, which is noticed as soon as you enter the building. Each room and floor are kept in an...
Staff at Portway House are very polite and welcoming whenever I visit. My mother is well cared for and looked after, particularly during and after illness. Portway House is always spotlessly clean and tidy, which is noticed as soon as you enter the building. Each room and floor are kept in an excellent condition. The residents are happy to be there as well as any visiting family members. All are treated with respect and dignity.
thank you so very much for you kind words, not only about your mothers care but about the home and the team. I look forward to sharing this review with them. As always it is an absolute pleasure to care for your mother
My mother moved into the home in 2025 she settled well from day 1. Her mobility wasn't good but the staff worked with her to get her walking again, something we didn't think we would see. All the staff are lovely and nothing is too much trouble for them. We definitely made the right move in...
My mother moved into the home in 2025 she settled well from day 1. Her mobility wasn't good but the staff worked with her to get her walking again, something we didn't think we would see. All the staff are lovely and nothing is too much trouble for them. We definitely made the right move in choosing Portway House. Mom is very happy and well cared for. We would highly recommend this home. Well done to all the staff for such excellent care.
Thank you for your lovely review of Portway House. It is an absolute pleasure caring for mom who is such a wonderful person. I look forward to sharing your comments with the team.
Jim received high-quality care during his time at Portway House. We could not have asked for better care. The staff, all of the staff we met, were highly professional. They were patient, very caring and instilled trust. A lovely, spacious, well-equipped place. A peaceful, kind and caring...
Jim received high-quality care during his time at Portway House. We could not have asked for better care. The staff, all of the staff we met, were highly professional. They were patient, very caring and instilled trust. A lovely, spacious, well-equipped place. A peaceful, kind and caring environment. I thoroughly recommend this incredible place.
Thank you for leaving such a wonderful review for the care delivery of your father. I am so pleased to be able to share this review with the team and to share in the privilege of caring for your dad whist he was with us. thank you again.
Manager Faye is always available. Macy and Gail are always so friendly and really helpful. Due to health complications, my brother is very difficult to care for. Michelle the nurse and the other caring staff are really patient and understanding and he is really well cared for.
Manager Faye is always available. Macy and Gail are always so friendly and really helpful. Due to health complications, my brother is very difficult to care for. Michelle the nurse and the other caring staff are really patient and understanding and he is really well cared for.
Thank you for your wonderful review of the staff and the care at Portway House. I will have great pleasure in sharing this with the team within Portway!
Very good caring staff.
Very good caring staff.
Thank you so much for your kind review off Portway House. It is a continuous pleasure to care for your mother. I shall pass on your kind words to the team at Portway House
My sister came to live at Portway House February 2025. On moving into her new home everything was made effortless, we are a large family and still supported us all with respect and professionalism. My sister's room is spacious, comfortable and clean. My sister is totally at home and enjoys the...
My sister came to live at Portway House February 2025. On moving into her new home everything was made effortless, we are a large family and still supported us all with respect and professionalism. My sister's room is spacious, comfortable and clean. My sister is totally at home and enjoys the connection she has with all staff. My sister is a very different person to the lady who moved in 9 months ago, this is attributed to good care, good nutrition, a safe and warm environment. When I visit all the staff are very welcoming, have a good knowledge of my sister and her needs. Thank you.
Thank you very much for your kind words. It is an absolute pleasure caring for your sister and creating and environment that she sees as home. She has very much become part of the Portway House family and evokes such laughter within the Home that makes every ones day. thank you once again for your kind review.
Mom spent 9 months in Portway House Care Home. During her time she was well looked after by the staff involved in her care. She always looked well cared for and clean. The staff followed the wishes of the family of what clothes to wear. Mom was very challenging with her behaviour and the staff...
Mom spent 9 months in Portway House Care Home. During her time she was well looked after by the staff involved in her care. She always looked well cared for and clean. The staff followed the wishes of the family of what clothes to wear. Mom was very challenging with her behaviour and the staff brought out the best in her. I value the input she received.
thank you for your kind words. It was an absolute privilege looking after your mother. She was very much a person of whom no one within Portway House will every forget.
The moment Faye (manager) came to assess my dad, I felt at ease knowing he would be in good hands. Her friendly, bubbly personality reassured we made the right choice entrusting her & the Portway team with his care. Dad stayed at Portway from Feb-Dec 2024 & the care he received meant the world to...
Every team member was warm & caring forming lovely bonds with dad-the smiles, gentle words, and laughter were priceless. The home was always clean, & welcoming becoming a safe home for dad during his final journey with Alzheimer's. When it was time to move him from hospital for palliative care, the team acted swiftly & compassionately ensuring his comfort & dignity. Even now seeing the staff fills me with happiness & gratitude for their kindness, respect & support. We will always be thankful for the care they showed dad & our family. Thank you from the bottom of our hearts.
These words for Portway House and the team are priceless and mean the world to us. Your father is someone that no one in Portway House will ever forget and to know the home gave yourself and your wonderful family these feelings provides us with such gratitude and acknowledgement that the work that we do means so much. Thank you once again from the bottom of OUR hearts.
All carers are very considerate when helping residents. They tend to all needs of residents. Always cheerful and happy to help. There is always evidence of cleaning being done no matter what time of day we visit. I would have no hesitation in recommending this care home to anyone looking for a home...
All carers are very considerate when helping residents. They tend to all needs of residents. Always cheerful and happy to help. There is always evidence of cleaning being done no matter what time of day we visit. I would have no hesitation in recommending this care home to anyone looking for a home that provides excellent care to their residents.
Thank you once again
Staff are very caring and attentive to the needs of the residents. We have always found staff to be friendly and approachable regarding any issues or concerns.
Staff are very caring and attentive to the needs of the residents. We have always found staff to be friendly and approachable regarding any issues or concerns.
Thank you for your lovely review about Portway House and the team. We strive to ensure our care and attention is the best that it can be for all of our residents within Portway House. I will share your words with the Team. Thank you once again!
My aunt is receiving excellent care. The staff are lovely. She has been there for 10 months now and settled in well. She is well cared for. The family visit regularly and she is always happy for us to visit. The staff are very welcoming and supportive.
My aunt is receiving excellent care. The staff are lovely. She has been there for 10 months now and settled in well. She is well cared for. The family visit regularly and she is always happy for us to visit. The staff are very welcoming and supportive.
Thank you so much for this lovely review, it is an absolute pleasure caring for your Auntie and sharing those special moments with her daily.
It was hard to pick a certain month on the last question, because every month the team are professional, caring and always ready to help if mom needs anything. I certainly picked right when I chose Mom's forever home . The manager is always available if I need to chat too. I have so much peace of...
It was hard to pick a certain month on the last question, because every month the team are professional, caring and always ready to help if mom needs anything. I certainly picked right when I chose Mom's forever home . The manager is always available if I need to chat too. I have so much peace of mind knowing Mom is being loved and cared for. A big thank you to all the team , you truly are Angels . Xx
Your Mom is such a lovely lady, it is joy to be able to care for her. We are so happy to know that you have this confidence is us as a team. Your words mean so much to us and your Mom is so well loved by all within the home. Thank you.
My grandmother has been at Portway House since May 2021, initially for respite care, later self-funded and permanent. The staff have been exceptional throughout her dementia journey, now in palliative care. They understand her needs, communicate gently, and provide personal care with compassion,...
My grandmother has been at Portway House since May 2021, initially for respite care, later self-funded and permanent. The staff have been exceptional throughout her dementia journey, now in palliative care. They understand her needs, communicate gently, and provide personal care with compassion, including help with eating and drinking. Staff are consistently polite, friendly, and supportive to our family and visitors. The nursing team keeps me well-informed and reassured about her health, always ready to answer questions. Admin and management have also been incredibly supportive, giving us peace of mind that she's in the best possible place. Thank you!
Thank you so much for these kind words. Our staff will be delighted to hear this beautiful review. We always try our best to show and reassure relatives that their loved ones are always our priority. It is a joy and privilege to be able to care for your Grandmother.
Margaret is well looked after. We have no problems at all.
Margaret is well looked after. We have no problems at all.
Thank you for your kind words. Your loved one is a very much loved resident and it is a privilege to support her and make her smile daily.
Portway House Specialist Care Centre is full of very caring staff. The manager is always there to help with an open-door policy. She is always ready to listen to anything anyone has to say and offer help and advice. The deputy is one in a million and will always go the extra mile to help staff,...
Portway House Specialist Care Centre is full of very caring staff. The manager is always there to help with an open-door policy. She is always ready to listen to anything anyone has to say and offer help and advice. The deputy is one in a million and will always go the extra mile to help staff, residents and family. The care and all other staff are brilliant at what they do, very caring and all work to a very high standard. Once you have been to Portway in any capacity, you will never forget it.
Thank you very much for your wonderful words. We take such pride within Portway House of being able to care for our residents the very best we can. I shall pass on your kind words to the Portway House Family
The staff were amazing, though I couldn't see their halo or wings - they were all angels.
The staff were amazing, though I couldn't see their halo or wings - they were all angels.
Thank you very much for your wonderful review of Portway House. It was a privilege to care for your brother whom all of the staff miss. I shall pass on your kind words to the team, once again, thank you.
My grandmother was a resident at your facility, and our family is deeply grateful for the exceptional care and service you provided to her until her final moments. Your dedication to treating each resident as an individual did not go unnoticed, and we sincerely appreciate the kindness and...
My grandmother was a resident at your facility, and our family is deeply grateful for the exceptional care and service you provided to her until her final moments. Your dedication to treating each resident as an individual did not go unnoticed, and we sincerely appreciate the kindness and compassion you showed her throughout her time with you. Thank you for making such a difficult time a little easier for our family
Thank you very much for your kind words about the team at Portway House. It was a pleasure and a privilege to care for your grandmother who was deeply respected and missed by the team here at Portway House. Once again thank you.
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Faye Gailey is a registered Mental Health professional. She has been working in management within Care homes since 2019.
Faye is committed to...
Faye Gailey is a registered Mental Health professional. She has been working in management within Care homes since 2019.
Faye is committed to providing a high standard of person-centred care whilst respecting and maintaining residents' individual and cultural identity. Faye thoroughly enjoys working within Portway House and managing the experienced team.
Lorraine is a qualified nurse and midwife. She has been working within the UK for over 20 years, with extensive knowledge of working within care homes. She strives for the best care and is a supportive manager to her team.
Natalie Giles is the epitome of a leader within the Housekeeping Team. She has great pleasure in ensuring Portway House maintains its incredibly high...
Natalie Giles is the epitome of a leader within the Housekeeping Team. She has great pleasure in ensuring Portway House maintains its incredibly high standards of cleanliness and safety for all of the home.
Natalie thoroughly enjoys managing her team, providing them with progression, knowledge and support to ensure the environment is the very best for the resident.
My name is Claire. I started employment as head Chef, previously working at our sister site, Newbury Manor, in November 2019. I've been a Chef...
My name is Claire. I started employment as head Chef, previously working at our sister site, Newbury Manor, in November 2019. I've been a Chef since leaving catering college with general chef and pastry chef qualifications. I have previously worked in hotels, restaurants and corporate catering. I was given a great opportunity to work over at our newly built site when it first opened its doors in February 2020. I find working at Portway House fulfilling and enjoyable.
In 2024, I won the prestigious Great British Care Awards - Chef Category for the Region!
Megan started working at Portway House in 2022. Magen never thought herself working within the care industry, but has taken to the role like a duck...
Megan started working at Portway House in 2022. Magen never thought herself working within the care industry, but has taken to the role like a duck to water. She knows her residents well, knows important things about their lives that truly matter to them
Her established activity calendar is resident-based, taking into account activities that truly mean something to the residents.
Megan enjoys organising big events within Portway House, such as our annual Summer Fetes, our annual Christmas Markets and of course, including all of the staff in her fundraising events to give the residents of Portway House what they deserve.
Macy joined Portway House in 2022 as the home's receptionist. From there, will help and support of her team, she has gained experience and has had...
Macy joined Portway House in 2022 as the home's receptionist. From there, will help and support of her team, she has gained experience and has had the opportunity to flourish and become the home's Administrator. Macy enjoys supporting all levels of the home and company with their needs and is always there, wishing everyone an incredibly chirpy hello and always wishing for them to have a wonderful visit to Portway House.
The care home lists weekly fees per person from £1,250 for residential care (respite from £1,250), from £1,250 for residential dementia care (respite from £1,250), from £1,400 for nursing care (respite from £1,400) and from £1,400 for nursing dementia care (respite from £1,400). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 48 Single Rooms.
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Portway House Specialist Care Centre to verify any information. View our terms and conditions. Portway House Specialist Care Centre has an Enhanced Service -what an Enhanced Service includes.