Portway is a beautiful, clean and welcoming home.D N(Daughter of Resident/Service User)
The care and support to mom was excellent and the support to my sister and I was amazingLisa H(Daughter of Resident/Service User)
Portway is a beautiful, clean and welcoming home.D N(Daughter of Resident/Service User)
The care and support to mom was excellent and the support to my sister and I was amazingLisa H(Daughter of Resident/Service User)
Portway House Specialist Care Centre is centrally located in Oldbury and specialises in palliative care and care for people with disabilities. The care provided to residents focuses on the holistic needs and preferences of each individual, who are highly involved in their care packages to ensure they receive the care and support they need.
The purpose-built facility has 48 luxury en-suite rooms spread across three floors. The environment promotes privacy and...
Portway House Specialist Care Centre is centrally located in Oldbury and specialises in palliative care and care for people with disabilities. The care provided to residents focuses on the holistic needs and preferences of each individual, who are highly involved in their care packages to ensure they receive the care and support they need.
The purpose-built facility has 48 luxury en-suite rooms spread across three floors. The environment promotes privacy and choice with the aim of ensuring each resident has an engaging and relaxing experience.
The home has three suites catering for separate needs and age groups, all offering a high standard of care and support.
The home has its own activities organiser and residents are encouraged to take part in the many activities and events with one to one activities available.
Contact Portway House Specialist Care Centre to confirm what's included and get a personalised quote:
Young adults from £1600.
The price(s) shown are provided by the care home. Contact Portway House Specialist Care Centre for full pricing details and T&Cs.
Portway House Specialist Care Centre has a Review Score of 9.8 (9.833) out of 10, based on 20 reviews in the last 2 years.
Over all time Portway House Specialist Care Centre has 49 reviews.
My brother is looked after very well at the nursing home. The staff are friendly and caring, the room that he is in is very clean and well looked after. The management is also very friendly and keeps me informed if there is any change in my brother's condition.
My brother is looked after very well at the nursing home. The staff are friendly and caring, the room that he is in is very clean and well looked after. The management is also very friendly and keeps me informed if there is any change in my brother's condition.
From all the Management Team and Staff at Portway House.
The staff at Portway House Specialist Care Centre were fantastic in looking after my mom. During her stay, staff kept us informed on her progress and cared for her with dignity. I would highly recommend it to others.
The staff at Portway House Specialist Care Centre were fantastic in looking after my mom. During her stay, staff kept us informed on her progress and cared for her with dignity. I would highly recommend it to others.
Thank you for your kind words.
My mom settled very quickly onto Portway House. The room is very comfortable and she enjoys watching the TV supplied. If she requires company she has a lovely lounge to visit. She enjoys all her meals and is looked after by all the staff excellently. Nothing is too much trouble for the staff if...
My mom settled very quickly onto Portway House. The room is very comfortable and she enjoys watching the TV supplied. If she requires company she has a lovely lounge to visit. She enjoys all her meals and is looked after by all the staff excellently. Nothing is too much trouble for the staff if anytime I have questions that need answering. Would definitely recommend Portway to anyone. It is a very clean and modern care home. Gives me peace of mind my mom is being cared for brilliantly.
Thank you for your kind words.
In the time my husband has been in Portway House, I have found all staff and nurses very polite, caring and helpful. Even the building and all the surroundings are really comfortable. I have been into my husband's room and it has everything he needs and is what every person would expect in a very...
In the time my husband has been in Portway House, I have found all staff and nurses very polite, caring and helpful. Even the building and all the surroundings are really comfortable. I have been into my husband's room and it has everything he needs and is what every person would expect in a very fine hotel. And my thanks go to everyone who works there. Regards to them all.
From all the Management team and staff at Portway House.
This home is excellent. My mother couldn't have had made a better choice to stay at Portway House Specialist Care Centre. The staff were warm, friendly and made my mom's stay very comfortable so a big thank you to all the staff who looked after my mom. Hopefully, she won't be back, but if she ever...
This home is excellent. My mother couldn't have had made a better choice to stay at Portway House Specialist Care Centre. The staff were warm, friendly and made my mom's stay very comfortable so a big thank you to all the staff who looked after my mom. Hopefully, she won't be back, but if she ever did, I know she would be well looked after. Thank you again from myself and my mom.
Thank you for your kind words and comments.
My mom was transferred to Portway House after being in the hospital for 4 weeks. Whilst in hospital she was diagnosed with COVID-19 which made my sister and I very anxious. Mom has Parkinson's dementia so this was also a concern as she wouldn't understand what was going on and we couldn't be there...
My mom was transferred to Portway House after being in the hospital for 4 weeks. Whilst in hospital she was diagnosed with COVID-19 which made my sister and I very anxious. Mom has Parkinson's dementia so this was also a concern as she wouldn't understand what was going on and we couldn't be there to reassure her. From the first telephone call with the nurse, I knew she would be fine. She went 'out of her way' to make sure that my anxieties were alleviated. Every time we rang to speak to a member of staff they were kind and supportive and couldn't do enough for us. They arranged for my sister to wave to mom through the window as she hadn't seen her for 5 weeks. We also had a video call set up but unfortunately, mom was admitted into hospital the day before. The care and support to mom was excellent and the support to my sister and I was amazing. I have no issue in recommending this placement to anyone. Many thanks to everyone, carry on the good work.
Thank you for your kind words.
This is a top care facility and needs more support in the community. Well done.
This is a top care facility and needs more support in the community. Well done.
When my mom went to Portway she was a very poorly lady with no interest in living, she had given up on life. Within a week my mom had her spark back, she was laughing and joking, full of praise for the staff - she really was a different lady. Portway gave us our mom back. Mom was very happy and...
When my mom went to Portway she was a very poorly lady with no interest in living, she had given up on life. Within a week my mom had her spark back, she was laughing and joking, full of praise for the staff - she really was a different lady. Portway gave us our mom back. Mom was very happy and content at Portway, and they will never know what that means to me, I am so grateful to them.
I can't praise Portway enough for the care given to my mother. She was so happy there. All staff are amazing. They couldn't do enough for her. They also were very good to us when we were allowed to visit (before lockdown!) I'm sure there must have been times they were very busy but they always had...
I can't praise Portway enough for the care given to my mother. She was so happy there. All staff are amazing. They couldn't do enough for her. They also were very good to us when we were allowed to visit (before lockdown!) I'm sure there must have been times they were very busy but they always had time for us. We must have been a bit of a nuisance with endless phone calls! Thank you, Portway for the wonderful care given to my mother. I know she loved her time with you. She loved you all! Portway is a beautiful, clean and welcoming home.
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Faye Gailey is a registered Mental Health professional. She has been working in management within Care homes since 2019.
Faye is committed to...
Faye Gailey is a registered Mental Health professional. She has been working in management within Care homes since 2019.
Faye is committed to providing a high standard of person-centred care whilst respecting and maintaining residents' individual and cultural identity. Faye thoroughly enjoys working within Portway House and managing the experienced team.
Lorraine is a qualified nurse and midwife. She has been working within the UK for over 20 years, with extensive knowledge of working within care homes. She strives for the best care and is a supportive manager to her team.
Natalie Giles is the epitome of a leader within the Housekeeping Team. She has great pleasure in ensuring Portway House maintains its incredibly high...
Natalie Giles is the epitome of a leader within the Housekeeping Team. She has great pleasure in ensuring Portway House maintains its incredibly high standards of cleanliness and safety for all of the home.
Natalie thoroughly enjoys managing her team, providing them with progression, knowledge and support to ensure the environment is the very best for the resident.
My name is Claire. I started employment as head Chef, previously working at our sister site, Newbury Manor, in November 2019. I've been a Chef...
My name is Claire. I started employment as head Chef, previously working at our sister site, Newbury Manor, in November 2019. I've been a Chef since leaving catering college with general chef and pastry chef qualifications. I have previously worked in hotels, restaurants and corporate catering. I was given a great opportunity to work over at our newly built site when it first opened its doors in February 2020. I find working at Portway House fulfilling and enjoyable.
In 2024, I won the prestigious Great British Care Awards - Chef Category for the Region!
Megan started working at Portway House in 2022. Magen never thought herself working within the care industry, but has taken to the role like a duck...
Megan started working at Portway House in 2022. Magen never thought herself working within the care industry, but has taken to the role like a duck to water. She knows her residents well, knows important things about their lives that truly matter to them
Her established activity calendar is resident-based, taking into account activities that truly mean something to the residents.
Megan enjoys organising big events within Portway House, such as our annual Summer Fetes, our annual Christmas Markets and of course, including all of the staff in her fundraising events to give the residents of Portway House what they deserve.
Macy joined Portway House in 2022 as the home's receptionist. From there, will help and support of her team, she has gained experience and has had...
Macy joined Portway House in 2022 as the home's receptionist. From there, will help and support of her team, she has gained experience and has had the opportunity to flourish and become the home's Administrator. Macy enjoys supporting all levels of the home and company with their needs and is always there, wishing everyone an incredibly chirpy hello and always wishing for them to have a wonderful visit to Portway House.
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