Care Home Owned by Rotherwood Group in Worcestershire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Rotherwood Group in Worcestershire

Only the locations & reviews in Worcestershire for Rotherwood Group are showing below.

View the details of all 8 locations (with 463 reviews) owned by Rotherwood Group

Rotherwood Group Locations in Worcestershire (1)

1 Care Home owned by Rotherwood Group in Worcestershire
Dorset House Nursing Home

Blackfriars Avenue, Droitwich WR9 8DR 

10 81 reviews
"I cannot recommend Dorset House highly enough. My Dad was with them for five months with severe dementia and other complex needs. The staff…"   Read all 81 reviews
Location Type Care Home

Discover the epitome of exceptional care at Dorset House, where the professional team provides round-the-clock support and compassion. Nestled in the heart of Droitwich Spa, the home's convenient location offers easy access to local amenities, all under… Read more about Dorset House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 42 Rooms from £1,333 / week

Rotherwood Group Reviews in Worcestershire (81)

9.9

Rotherwood Group has a Group Review Score of 9.9 (9.934) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rotherwood Group must have a Review Score.

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Review of

Dorset House Nursing Home

from Vikki O (Daughter of Resident) published on 21 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Dorset House highly enough. My Dad was with them for five months with severe dementia and other complex needs. The staff were highly professional and so caring. Dad was treated with such care and dignity. The food was excellent and even when he could not eat solids it was presented
to restaurant standards.
There are lots of wonderful activities, singers, therapy dogs, activities and Dad's time was incredibly happy. The staff were also very caring and supportive of my Mum at such a difficult time. Dorset House feels like such a happy place, it does not feel difficult to have your loved one there as they are being so well cared for in beautiful surroundings.
Communication with staff was always easy and they were always so happy and willing to help in any way they could.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for sharing such a heartfelt review. We are truly touched by your kind words and are delighted that your dad felt happy, well cared for, and supported during his time with us. Our team is committed to providing compassionate care, dignity, and engaging activities, and it means a lot to hear that this made a difference for both your dad and your family. Your feedback is greatly appreciated, and we are grateful for your trust in Dorset House

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Review of

Dorset House Nursing Home

from Linda H (Daughter of Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dorset House has an extremely friendly and warm environment. The staff have treated my mum with dignity and care. After two weeks here, there was a big difference in my mum's health, she blossomed and was so much happier than I'd seen her in a long time. Well done to the professionalism of Dorset House.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your kind words. We're thrilled to hear that your mum has settled in well and is feeling happier and healthier. Our team takes great pride in providing dignified, compassionate care, and your feedback truly reflects their dedication. We really appreciate you taking the time to share your experience!

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Review of

Dorset House Nursing Home

from Elizabeth W (Daughter of Resident) published on 28 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are extremely pleasant, helpful and competent. Nothing is too much trouble. Excellent care provided. Dad is treated as an individual. Dad has stated that the food is excellent. (and he can even go outside to have his pipe).
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your lovely feedback. We're so pleased to hear that your dad is happy and feels well cared for-it's exactly what we strive for every day. It's wonderful that he's enjoying the food and still able to enjoy his favourite routines, like relaxing outside with his pipe.Our team will be thrilled to hear your kind words about their care and attentiveness. Knowing their efforts make a real difference means so much. Thank you again for taking the time to share your thoughts-it's always a pleasure to care for your dad.

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Review of

Dorset House Nursing Home

from J F (Wife of Resident) published on 31 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot rate Dorset House highly enough. It is a fantastic care home; the staff are amazing. The food is very good and my husband has improved in health and wellbeing since his arrival here. Lots of activities to keep all the residents stimulated.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your wonderful review and kind words about Dorset House. We're delighted to hear that your husband has experienced such a positive improvement in his health and well-being since joining us. It's truly rewarding to know that the care, food, and activities are making a difference. We're incredibly proud of our amazing team, who work so hard to create a supportive, engaging environment for all our residents.

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Review of

Dorset House Nursing Home

from C S (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first day that mum was here she seemed happy and relaxed. She had some health problems including some falls when she was in her own bungalow, and often used to say she wanted to go home. We think she felt that Dorset House was her home. She never mentioned going home again.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you for taking the time to leave us such a lovely review. We couldn't be happier that your mother see's Dorset House as her home, and will continue to give her the highest level of care, support and love possible!

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Review of

Dorset House Nursing Home

from William C (Brother-in-law of Resident) published on 27 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been a resident in Dorset House for a month or so. We are more than happy with the tender loving care she receives. The whole staff are considerate, caring and capable of looking after her. From the ever caring manager down to whoever else is concerned in the welfare of my sister
in law. She is getting better by the day and able to face the world following the passing of her husband. Well done to every one concerned.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to review Dorset House. We pride ourselves on delivering the highest standard of care and compassion to all our residents and I couldn't be more proud to hear that you are happy with the care your sister in law is receiving!

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Review of

Dorset House Nursing Home

from Rachel S (Niece of Resident) published on 16 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you for choosing Dorset House, we are delighted to hear you rate us 5 stars - Thanks for the lovely review!

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Review of

Dorset House Nursing Home

from Susan C (Wife of Resident) published on 2 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted here in July 2024. They have taken such good care of him at all times. He has settled well but can be a little challenging. When this has happened he has been treated with love respect and infinite patience. They also support me when I am upset about situations. I would wholeheartedly
recommend Dorset House to any family looking for a nursing home for their loved one.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to leave Dorset House a 5 star review. I will share your kind words with the team who will be delighted to hear that your husband has settled and that you are also feeling supported. We will continue to treat you both with an abundance of love, respect and patience whilst supporting you however we can. Thank you again for choosing Dorset House Nursing Home!

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Review of

Dorset House Nursing Home

from R D (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is having a lovely time here and the care he is getting is wonderful. There is always someone there to deal with any little problem he might have and the staff are all so caring. Everyone knows him and they go out of their way to make him feel at home.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your wonderful 5-star review of Dorset House. We are thrilled to hear that your father is having a lovely time and feels well cared for by our team. Our staff takes great pride in creating a warm and welcoming environment where every resident feels at home, and it's heartening to know that their efforts have positively impacted your father's experience. We deeply appreciate your kind words about our caring staff and their dedication to addressing any concerns. We will share your feedback with the team, as it will surely inspire them to continue providing the highest level of care. Again, Thank you for your lovely review and for trusting us with your father's care.

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Review of

Dorset House Nursing Home

from E G (Daughter of Resident) published on 29 August 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad arrived yesterday and is settling in well. Everyone is lovely and very kind. I find the home very comforting and warm and think it will suit my dad very ell. He seems happy which is very important to me.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your kind words. Were delighted to hear that your dad is settling in well and that you find Dorset House comforting and warm. Knowing he is happy here is wonderful, as his well-being is our top priority. We look forward to supporting him and ensuring he feels right at home.

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Review of

Dorset House Nursing Home

from J W (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dorset House is a lovely care home. The staff are very hard working. Mum is very settled. The food and kitchen staff are wonderful too. Their entertainment is good too.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your wonderful 5-star review! We are delighted to hear that you find Dorset House to be a lovely care home and that your mum is very settled here. Our team works tirelessly to ensure all our residents feel comfortable and at home, and it's fantastic to know their hard work is appreciated. We're also pleased to hear that you enjoy our food and kitchen staff, as well as our entertainment offerings. Providing nutritious meals and engaging activities are key components of our care, and your positive feedback encourages us to keep striving for excellence. Thank you once again for your kind words.

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Review of

Dorset House Nursing Home

from N H (Husband of Resident) published on 5 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After the good care my aged aunt had many years ago I have been very pleased with the care my wife has had.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you for your heartwarming 5-star review! We are honoured that you chose Dorset House again, after the care your aged aunt received many years ago. It means a lot to us to know that you have been very pleased with the care your wife has had. Our team is dedicated to maintaining the highest standards of care, and it's incredibly rewarding to hear such positive feedback from families who entrust us with their loved ones. If there is anything more we can do for you or your wife, please don't hesitate to reach out.

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Review of

Dorset House Nursing Home

from B W (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Dorset House for a number of years now. He is always happy and has a lovely relationship with the staff. He will be 100 years old later this month and Dorset House have been kind enough to allow us to have a fairly large party for him.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for sharing your wonderful experience at Dorset House Nursing Home. We are truly honoured to have been a part of your father's journey for the past few years and are delighted to hear that he is happy and has built lovely relationships with our staff. Celebrating your father's upcoming 100th birthday is a significant milestone, and we are thrilled to be able to accommodate and support you in hosting a special party for him. It brings us great joy to see our residents and their families come together to celebrate such memorable occasions. Thank you again for choosing Dorset House Nursing Home, and we wish your father a very happy 100th birthday!

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Review of

Dorset House Nursing Home

from Kay W (Daughter of Resident) published on 11 April 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with all aspects of my mother's care, the staff and management excellent.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you very much for your kind words and for taking the time to share your experience with Dorset House! We are thrilled to hear that you are very pleased with all aspects of your mother's care with us. Our dedicated staff and management work tirelessly to provide the highest standard of care, and it is truly rewarding to know that their efforts have made a positive impact on your family's experience. Your feedback is invaluable to us, and we are grateful for the opportunity to care for your mother. Please don't hesitate to reach out if there is anything more we can do to enhance her experience or support your family in any way. Thank you again for choosing Dorset House. We look forward to continuing to serve you and your family with excellence.

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Review of

Dorset House Nursing Home

from Lesley S (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's first observation upon joining Dorset House was that everyone was happy because they wanted to be here. She was referring to residents and staff. Her medical needs are well met with understanding and diligence. She enjoys her food and the meals are beautifully presented and delicious. We, as family,
appreciate the fact that staff know her well and take time to chat with both humour and respect.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for sharing your mum's wonderful experience at Dorset House in this lovely 5-star review! Providing compassionate and diligent care for our residents' medical needs is a top priority and we're delighted that your mum feels well looked after. It's fantastic to hear that she enjoys the meals we provide. Our staff take pride in getting to know each resident personally and we're pleased that they take the time to chat with your mum with both humour and respect. Thank you for entrusting us with your mum's care and we look forward to continuing to provide her with the best possible experience at Dorset House.

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Review of

Dorset House Nursing Home

from Joyce N (Wife of Resident) published on 31 January 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dorset House is an excellent home with care. The facilities and grounds are first class. It is spotlessly clean and well cared for.
The manager and staff are excellent, kind, caring and understanding. They listen to the views of residents and families and help in any way they can. It was a friendly,
welcoming atmosphere which takes away the pressure and concerns of relatives and residents. The food, care and activities are first-class. They always listen to you if you have any concerns, which they deal with and rectify as soon as possible. I feel so relieved now I know my husband is in a safe and caring home.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your glowing review of Dorset House! We are delighted to hear that you find our home to be excellent in terms of care, facilities, and grounds. Maintaining a spotlessly clean and well-cared-for environment is a top priority for us. Our dedicated staff are committed to providing excellent, kind, and understanding care. It's heartening to know that you appreciate our friendly and welcoming atmosphere, which aims to alleviate the pressure and concerns of both residents and their families. Your recognition of our food, care, and activities means a lot to us. We are grateful for the trust you've placed in us to care for your husband. Thank you for choosing Dorset House.

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Review of

Dorset House Nursing Home

from Margaret P (Friend of Resident) published on 24 November 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home with an excellent location and excellent care. Would highly recommend it to anyone.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to share your positive experience at Dorset House. We are delighted to hear that you find our home lovely and appreciate our excellent location and care.
It's truly heartening to know that our efforts in providing a comfortable and caring environment are being recognised. We understand the importance of both the physical setting and the quality of care in enhancing the overall well-being of our residents, and we're thrilled that you feel positive about both aspects.
Your recommendation means a lot to us, and we are grateful for your trust in Dorset House. We will continue to strive for excellence in all aspects of our service, ensuring that every resident feels at home and receives the highest standard of care.

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Review of

Dorset House Nursing Home

from Malcolm B (Resident) published on 2 October 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only been in Dorset House for a week and everybody I have met has been amazing and made me feel at home. I was exhausted when I came and I am slowly feeling better and I can't thank them enough.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you for taking the time to share your experience at Dorset House. We are delighted to hear that your first week with us has been a positive and welcoming one. It warms our hearts to know that you have felt at home and that the incredible people you've met here have made a difference in your well-being. At Dorset House, we strive to create a warm and supportive environment where every resident feels valued and cared for. We understand that transitions can be challenging, and we are happy to hear that you are already starting to feel better. Your kind words serve as a great source of motivation for our team. We are here to support you every step of the way on your journey toward improved well-being and comfort. If there's anything specific you need or if there are ways we can enhance your experience further, please don't hesitate to let us know.

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Review of

Dorset House Nursing Home

from Nick E (Grandson of Resident) published on 29 September 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan seems really happy and settled and that's most important to us, clean and very welcoming, staff really nice and helpful. Many thanks to the staff.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to share your wonderful 5-star review of Dorset House! We are absolutely delighted to hear that your nan is happy and settled in our care home. Ensuring the well-being and contentment of our residents is our top priority, and it warms our hearts to know that we are succeeding in this regard.
We appreciate your kind words about our clean and welcoming environment. Our dedicated staff works hard to maintain a comfortable and hygienic atmosphere for everyone. It's also heartening to learn that you found our team to be nice and helpful. We believe in providing not just professional care but also genuine warmth and support to all our residents and their families.
Your gratitude means a lot to us, and we will certainly pass on your thanks to our staff.

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Review of

Dorset House Nursing Home

from Kevin T (Son-in-law of Resident) published on 20 September 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family found the staff very friendly and professional.
The facilities at the home are excellent. The food was very good and the choice was first class.
The room was clean, tidy and very bright with a nice view of the garden.
I would thoroughly recommend Dorset House to any family thinking of
using this home.
Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to leave this 5-star review for Dorset House. We are absolutely delighted to hear about your positive experience and your kind words mean the world to us.
It warms our hearts to know that you found our staff to be very friendly and professional. Our team is deeply dedicated to providing the highest level of care, and your recognition of their efforts is truly appreciated.
We take great pride in our facilities and are thrilled to hear that you found them excellent. Our culinary team works hard to ensure that our residents enjoy delicious meals, and we're pleased to hear that you found the food to be very good with a first-class choice.
The cleanliness, tidiness, and brightness of our rooms are essential elements of creating a comfortable and inviting living space for our residents. We're delighted that you had a pleasant view of the garden from your room.

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Awards / Recognitions (31)

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