Care Homes Owned by Rotherwood Group in Worcestershire

I can't speak highly enough of Dorset House. The staff are very friendly, always smiling and always approachable. The manger, Karen is extremely professional. She is genuine and natural, always finding the time to talk and answer any queries one may have. June my mother-in-law has settled so well at Dorset House and my wife and family feel very content when coming away from our visits knowing that she is happy there.

Excellent, caring, nothing is too much trouble. Staff go "over and above". Such a lovely, homely experience. My mother is so settled and happy there after moving on the death of our late father. Dorset House really helped that healing process.

Since my father-in-law and mother-in-law moved to Dorset House they seem settled and happy. The team are always very friendly and the atmosphere is always very welcoming. We are really pleased he chose Dorset House and would like to thank everyone for their dedication and hard work.

I just love the lovely 'feel' that you get from Dorset House. It really feels homely from decor to cleanliness to staff members being happy, helpful and polite. It's always a pleasure to visit my friend, and I look forward to visiting her.

I cannot express enough gratitude for the exceptional care given to my loved one at Dorset House. From the moment we and they arrived, it was clear this was not just a facility but a true home filled with warmth and compassion. The staff are, quite simply, fabulous. They treat residents with a level of dignity and genuine affection that gave me immense peace of mind. They took the time to understand her personality, stories, visitors, so making her feel truly seen and valued. During a very difficult time, the whole team went above and beyond to ensure she was comfortable, happy and loved. They are all an absolute credit to the profession. Thank you.

Such friendly and caring staff. Residents all seem really happy and the activities provided are excellent. A wonderful place.

Karen and her team are amazing and the care and compassion shown to my sister and our family was exemplary. When we were given options to view we saw Dorset House first and were blown away, not just by the property and the room, the staff were all happy and interested in why we were there. I am so pleased that my sister got to spend her last few weeks at Dorset House.

The staff's caring skills and, just as importantly, their compassion towards residents and relatives, are excellent. My cousin's needs are met and attended to consistently in a professional and sensitive way. When my cousin expressed a desire to exercise more, a physiotherapist was organised to provide professional, tailored support, which has benefited my cousin physically and mentally.

Thank you for all the good care you have given my husband. He has been very happy and settled here.

Dad is well taken care of and is always presentable and well cared for. Dad always appears happy and in good spirits. Staff are key to Dorset House.

My husband has settled extremely well, he has Parkinson's and dementia. All the staff are wonderfully caring and he trusts them - a lovely, relaxed atmosphere. A big thank you. Would highly recommend Dorset House.

Dorset House has an extremely friendly and warm environment. The staff have treated my mum with dignity and care. After two weeks here, there was a big difference in my mum's health, she blossomed and was so much happier than I'd seen her in a long time. Well done to the professionalism of Dorset House.

Communication with staff was always easy and they were always so happy and willing to help in any way they could.

All staff are extremely pleasant, helpful and competent. Nothing is too much trouble. Excellent care provided. Dad is treated as an individual. Dad has stated that the food is excellent. (and he can even go outside to have his pipe).

I cannot rate Dorset House highly enough. It is a fantastic care home; the staff are amazing. The food is very good and my husband has improved in health and wellbeing since his arrival here. Lots of activities to keep all the residents stimulated.

From the very first day that mum was here she seemed happy and relaxed. She had some health problems including some falls when she was in her own bungalow, and often used to say she wanted to go home. We think she felt that Dorset House was her home. She never mentioned going home again.

My sister-in-law has been a resident in Dorset House for a month or so. We are more than happy with the tender loving care she receives. The whole staff are considerate, caring and capable of looking after her. From the ever caring manager down to whoever else is concerned in the welfare of my sister in law. She is getting better by the day and able to face the world following the passing of her husband. Well done to every one concerned.

Beautiful home.

My husband was admitted here in July 2024. They have taken such good care of him at all times. He has settled well but can be a little challenging. When this has happened he has been treated with love respect and infinite patience. They also support me when I am upset about situations. I would wholeheartedly recommend Dorset House to any family looking for a nursing home for their loved one.

My father is having a lovely time here and the care he is getting is wonderful. There is always someone there to deal with any little problem he might have and the staff are all so caring. Everyone knows him and they go out of their way to make him feel at home.