Rotherwood Group in Herefordshire | 5 Care Homes

Review of
Lynhales Hall Nursing Home
from Steve N (Husband of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

Excellent all round. Staff are very caring to my wife. She is on 1:1 and I could not ask for better.

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing Home

Thank you so much for your kind words. We're delighted to hear that you're pleased with the care your wife is receiving. Our team takes great pride in providing compassionate, personalised support,…read more

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Review of
Gwen Walford House Nursing Home
from Sue D (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

I highly recommend Gwen Walford House Nursing Home. First class care & statff. The best care home in Hereford. Thank you to all the staff.

Reply from Rebecca Protheroe, Home Manager at Gwen Walford House Nursing Home

Thank you so much for your wonderful feedback and recommendation. We're delighted to hear that you feel Gwen Walford House provides first-class care. Your kind words are greatly appreciated by all our…read more

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Review of
Gwen Walford House Nursing Home
from Susan M (Wife of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband is here for a respite. He is very pleased with the car and they meet all his needs. They are always available and meet all his needs. The staff are all very kind and respectable. The food is excellent. This is a very clean place with no bad odour. Thank you for having such a lovely home.

Reply from Rebecca Protheroe, Home Manager at Gwen Walford House Nursing Home

Thank you for your lovely feedback. We're so pleased to hear that your husband is happy and well cared for during his stay. Our team takes great pride in providing a welcoming, clean, and comfortable…read more

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Review of
Kington Court Nursing Home
from P M (Husband of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

Very friendly atmosphere & staff. Always polite and smiling. Willing to answer questions & help with any queries.
Couldn't wish for a better environment for my wife to spend her last days, as she wasn't able to spend them in her own home due to illness.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you for sharing your kind words. We're honoured to provide a welcoming and supportive environment for your wife during this time. Our team takes great care in ensuring comfort, dignity, and…read more

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Review of
Hampton Grange Nursing Home
from Sue D (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

Outstanding - staff and facilities, excellent. From the day of my father arriving here I have been most impressed. In the week since he came, he is thriving. I can not fault Hampton Grange at all - Highly recommend it.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you so much for your kind words. We're delighted to hear that your father is thriving and that you've been so impressed with our team and facilities. Your recommendation means a great deal to…read more

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Review of
Gwen Walford House Nursing Home
from Leslie C (Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

I am happy to be here. My room is comfortable and service of food etc is very good.

Reply from Rebecca Protheroe, Home Manager at Gwen Walford House Nursing Home

Thank you for taking the time to share your experience. We are committed to offering attentive and compassionate care, and your feedback helps us continue to improve and support those we serve.

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Review of
Kington Court Nursing Home
from L M (Daughter-in-law of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother in law has been in Kington Court for only 4 months. It is a lovely homely place. I only hope it is still as good if and when I need the brilliant service that it is.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you for sharing your feedback. We're so pleased to hear that your mother-in-law is settling in well and that you find Kington Court homely. We remain committed to providing the same high…read more

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Review of
Kington Court Nursing Home
from K G (Niece of Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

Every visit we always find the warmth of the staff & witness such care from the care workers to their residents. The care home is welcoming in the surroundings to visitors. The tidiness & cleanliness is gold star standard. Overall excellent service & standard.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your kind words. We're delighted to hear that our team's warmth and dedication, as well as our environment, have made such a positive impression. Maintaining high standards of…read more

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Review of
Hampton Grange Nursing Home
from Celia K (Wife of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been here since the start of the month and I am pleased to see him so well cared for and have seen an improvement in his condition since he arrived at Arrived at Hampton Grange.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you for your review. We are dedicated to providing compassionate and reliable care, and it's wonderful to know we're making a positive impact. Your feedback encourages our team to keep…read more

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Review of
Kington Court Nursing Home
from Jane B (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

Kington Court is an extremely welcoming, friendly and caring home. Our mum is so settled here now. The staff are a stable team with a great deal of experience. They all show great kindness and professionalism with Mum. Her overall well-being has improved greatly, she looks better, feels safer and happier.

She is surrounded by her own things in her room which adds a touch of 'home'. The home itself is extremely well kept both in and outside. There is an emphasis on care and laughter and Mum loves the staff and they her!

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your beautiful and heartfelt review. We're truly touched by your kind words and so pleased to hear how well your mum has settled in at Kington Court. It means the world to us to…read more

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Review of
Gwen Walford House Nursing Home
from Judith L (Friend of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

I visit my friend on a regular basis. The people are always very helpful and friendly. The residents all are happy with their beautiful surroundings and the gardens.

Reply from Rebecca Protheroe, Home Manager at Gwen Walford House Nursing Home

Your feedback means a lot to us. We strive every day to create a caring and supportive environment, and hearing from you helps us continue to improve.

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Review of
Lynhales Hall Nursing Home
from J L (Son of Resident) published on 18 June 2025 Submitted via Postal Card • Report

Overall Experience

Amazing home

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing Home

We appreciate you taking the time to leave us a review. Providing safe, supportive, and reliable care is our top priority, and feedback like yours helps us continue to grow and improve. Thank you for…read more

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Review of
Lynhales Hall Nursing Home
from Sharlene F (Granddaughter of Resident) published on 9 June 2025 Submitted via Website • Report

Overall Experience

I visited my Nan for the first time in a few years, being so far away it has been difficult to juggle home life etc but I'm so glad I was able to get up this time, it was so lovely to see my Nan happy and content, at the same time being clean and tidy and very well looked after, her room was light and

airy and she had a lovely bird feeder at her window that was so lovely to see the birds coming up to it and chirping away. The staff were all very friendly and helpful and had the time to talk to me regarding my Nan and reassured me that she is very well looked after, and one employee even took the time to comfort me when I got upset, I constantly had fresh drinks made available to me. Thank you Lynhales staff for taking good care of my beautiful Nan, I am hoping to get up again very soon.

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing Home

Thank you so much for your beautiful and touching message. We understand how difficult it can be to be far from loved ones, so we're truly glad you were able to visit your Nan and see her happy,…read more

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Review of
Kington Court Nursing Home
from P C (Brother-in-law of Resident) published on 6 June 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting a resident With my Sister on a Thursday for many weeks.
He had a stroke 9 or 10 vears ago, which left him with damage to his right side and lost his speech altogether. He has been in Kington Court for over 9 vears. He is quite shy and unable to mix well.
He has a very pleasant

room to himself with a television he watches
every day. It is always on when we visit him.
The Nurses and Staff are wonderful With him especially because he cannot communicate with them as normal.
He is very cosy in the room and looks well & healthy. His meals are brought to him every day & enjoys them all.
He really does look clean & well cared for. We cannot praise everyone enough for all they do there, well done to you all.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your heartfelt and thoughtful review. It truly means a great deal to us to hear that your loved one feels comfortable, well cared for, and content at Kington Court. We understand…read more

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Review of
Hampton Grange Nursing Home
from P S (Wife of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

My husband is very well cared for. He is clean & turned regularly, the care staff are lovely, and he always has a smile on his face when they appear! Lovely view from his room. The staff try to accommodate his needs, but his speech & comprehension are not good.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you so much for your kind words and thoughtful feedback. We're truly pleased to hear that your husband is comfortable, well cared for, and enjoying positive interactions with our care team. It…read more

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Review of
Kington Court Nursing Home
from L S (Friend of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

If I ever need care, I would love to be able to stay here.
Everyone is very friendly, and all the residents seem extremely happy.
As a visitor, I feel very welcome and encouraged to become involved in everything.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your lovely review. It's truly heartwarming to hear that you would choose our home for yourself if ever needed, that's one of the highest compliments we could receive.

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Review of
Lynhales Hall Nursing Home
from J N (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report

Overall Experience

We are extremly happy with all aspects of my fathers care. He was moved here from another care home and the care he receives here is so much better. They cater for dementia which the previous care home didn't and he is so much calmer and happier.
The staff are all quiet and attentive and handle any

difficult situations calmly.

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing Home

Thank you so much for sharing your experience. We're truly grateful for your kind words and are so pleased to hear that your father has settled in well and is feeling calmer and happier here.

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Review of
Kington Court Nursing Home
from R T (Partner of Resident) published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

Well run. Staff are lovely. The room is kept very clean. My partner is always clean and well groomed. Staff are very good to me, always bring a cup of tea for me and ask if I am being looked after.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you feel well supported and that your partner is being cared for in a way that brings you peace of mind. It…read more

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Review of
Hampton Grange Nursing Home
from P C (Son of Resident) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

Dad has only just arrived really. He's been at Hampton Grange a couple of weeks and is starting to settle in nicely. All the staff, from management to nurses and service staff are amazing. Very helpful, polite and have been great helping dad settle in. Dad is always clean, happy and you can see he is

looked after extremely well. After 18 long months of trying to get Dad to Hereford, we finally have him here and are pleased with Hampton.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you so much for your kind and heartfelt feedback. We're so pleased to hear that your dad is settling in well and that you're happy with the care he's receiving at Hampton Grange.

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Review of
Kington Court Nursing Home
from M D (Granddaughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

My grandma was cared for at Kington Court for 18 months following a decline in her health.
All staff at the care home are professional, kind, and caring and provided my grandma with the best possible experience right until the end. Me and my family will be forever grateful for the excellent and dignified

care that gave us comfort in her final days.
Thank you.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your kind and moving words. It was a privilege to care for your grandma during her time with us at Kington Court. We're deeply touched to know that our support brought comfort to…read more

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Care Homes Owned by Rotherwood Group in Herefordshire

Rotherwood Group Locations in Herefordshire (5)

Rotherwood Group Reviews in Herefordshire (250)

Lynhales Hall Nursing Home

Gwen Walford House Nursing Home

Gwen Walford House Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Gwen Walford House Nursing Home

Kington Court Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Kington Court Nursing Home

Gwen Walford House Nursing Home

Lynhales Hall Nursing Home

Lynhales Hall Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Kington Court Nursing Home

Lynhales Hall Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Kington Court Nursing Home

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