Rotherwood Group in Herefordshire | 5 Care Homes

Review of
Hampton Grange Nursing Home
from Celia K (Wife of Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been here since the start of the month and I am pleased to see him so well cared for and have seen an improvement in his condition since he arrived at Arrived at Hampton Grange.

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Review of
Kington Court Nursing Home
from Jane B (Daughter of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience

Kington Court is an extremely welcoming, friendly and caring home. Our mum is so settled here now. The staff are a stable team with a great deal of experience. They all show great kindness and professionalism with Mum. Her overall well-being has improved greatly, she looks better, feels safer and happier.

She is surrounded by her own things in her room which adds a touch of 'home'. The home itself is extremely well kept both in and outside. There is an emphasis on care and laughter and Mum loves the staff and they her!

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your beautiful and heartfelt review. We're truly touched by your kind words and so pleased to hear how well your mum has settled in at Kington Court. It means the world to us to know that she feels safe, happy, and at home-surrounded by her own belongings and cared for by a team she trusts.

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Review of
Gwen Walford House Nursing Home
from Judith L (Friend of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

I visit my friend on a regular basis. The people are always very helpful and friendly. The residents all are happy with their beautiful surroundings and the gardens.

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Review of
Lynhales Hall Nursing Home
from J L (Son of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

Amazing home

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Review of
Lynhales Hall Nursing Home
from Sharlene F (Granddaughter of Resident) published on 9 June 2025

Submitted via Website • Report

Overall Experience

I visited my Nan for the first time in a few years, being so far away it has been difficult to juggle home life etc but I'm so glad I was able to get up this time, it was so lovely to see my Nan happy and content, at the same time being clean and tidy and very well looked after, her room was light and

airy and she had a lovely bird feeder at her window that was so lovely to see the birds coming up to it and chirping away. The staff were all very friendly and helpful and had the time to talk to me regarding my Nan and reassured me that she is very well looked after, and one employee even took the time to comfort me when I got upset, I constantly had fresh drinks made available to me. Thank you Lynhales staff for taking good care of my beautiful Nan, I am hoping to get up again very soon.

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing Home

Thank you so much for your beautiful and touching message. We understand how difficult it can be to be far from loved ones, so we're truly glad you were able to visit your Nan and see her happy, content, and well cared for. It's lovely to hear that you found her room light and welcoming, and that the little touches-like the bird feeder-brought comfort and joy.

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Review of
Kington Court Nursing Home
from P C (Brother-in-law of Resident) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

I have been visiting a resident With my Sister on a Thursday for many weeks.
He had a stroke 9 or 10 vears ago, which left him with damage to his right side and lost his speech altogether. He has been in Kington Court for over 9 vears. He is quite shy and unable to mix well.
He has a very pleasant

room to himself with a television he watches
every day. It is always on when we visit him.
The Nurses and Staff are wonderful With him especially because he cannot communicate with them as normal.
He is very cosy in the room and looks well & healthy. His meals are brought to him every day & enjoys them all.
He really does look clean & well cared for. We cannot praise everyone enough for all they do there, well done to you all.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your heartfelt and thoughtful review. It truly means a great deal to us to hear that your loved one feels comfortable, well cared for, and content at Kington Court. We understand how important it is to provide compassionate, respectful care-especially for residents with complex needs-and we're so pleased to know our team is making a positive difference in his life. Your kind words will be shared with all our staff, who will be deeply touched by your praise.

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Review of
Hampton Grange Nursing Home
from P S (Wife of Resident) published on 29 May 2025

Submitted via Postal Card • Report

Overall Experience

My husband is very well cared for. He is clean & turned regularly, the care staff are lovely, and he always has a smile on his face when they appear! Lovely view from his room. The staff try to accommodate his needs, but his speech & comprehension are not good.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you so much for your kind words and thoughtful feedback. We're truly pleased to hear that your husband is comfortable, well cared for, and enjoying positive interactions with our care team. It means a great deal to us to know he feels happy and safe in our care.

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Review of
Kington Court Nursing Home
from L S (Friend of Resident) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

If I ever need care, I would love to be able to stay here.
Everyone is very friendly, and all the residents seem extremely happy.
As a visitor, I feel very welcome and encouraged to become involved in everything.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your lovely review. It's truly heartwarming to hear that you would choose our home for yourself if ever needed, that's one of the highest compliments we could receive.

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Review of
Lynhales Hall Nursing Home
from J N (Daughter of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

We are extremly happy with all aspects of my fathers care. He was moved here from another care home and the care he receives here is so much better. They cater for dementia which the previous care home didn't and he is so much calmer and happier.
The staff are all quiet and attentive and handle any

difficult situations calmly.

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing Home

Thank you so much for sharing your experience. We're truly grateful for your kind words and are so pleased to hear that your father has settled in well and is feeling calmer and happier here.

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Review of
Kington Court Nursing Home
from R T (Partner of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Well run. Staff are lovely. The room is kept very clean. My partner is always clean and well groomed. Staff are very good to me, always bring a cup of tea for me and ask if I am being looked after.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you feel well supported and that your partner is being cared for in a way that brings you peace of mind. It means a great deal to our team to know their efforts are appreciated-from keeping the room spotless to those small but important gestures like a cup of tea. We're proud of our staff and will be sure to pass on your lovely comments. Thank you again for taking the time to share your experience.

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Review of
Hampton Grange Nursing Home
from P C (Son of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Dad has only just arrived really. He's been at Hampton Grange a couple of weeks and is starting to settle in nicely. All the staff, from management to nurses and service staff are amazing. Very helpful, polite and have been great helping dad settle in. Dad is always clean, happy and you can see he is

looked after extremely well. After 18 long months of trying to get Dad to Hereford, we finally have him here and are pleased with Hampton.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you so much for your kind and heartfelt feedback. We're so pleased to hear that your dad is settling in well and that you're happy with the care he's receiving at Hampton Grange.

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Review of
Kington Court Nursing Home
from M D (Granddaughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My grandma was cared for at Kington Court for 18 months following a decline in her health.
All staff at the care home are professional, kind, and caring and provided my grandma with the best possible experience right until the end. Me and my family will be forever grateful for the excellent and dignified

care that gave us comfort in her final days.
Thank you.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for your kind and moving words. It was a privilege to care for your grandma during her time with us at Kington Court. We're deeply touched to know that our support brought comfort to both her and your family, especially in her final days.

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Review of
Hampton Grange Nursing Home
from A G (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Staff are so lovely, nothing is too much trouble. Everyone is so caring.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you so much for your lovely words! We're delighted to hear that you've had such a positive experience with our team. Our staff work hard to create a caring and supportive environment, and it's wonderful to know their efforts are making a difference.

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Review of
Kington Court Nursing Home
from S A (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Everyone always helpful and great at looking after mum at all times.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thanks for taking the time to leave us a 5 star review. We will continue to deliver the best care possible to your mum whilst she remains at Kington!

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Review of
Gwen Walford House Nursing Home
from Zoe W (Granddaughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

My gran has been in multiple care homes and Gwen Walford has been outstanding in every way. From each member of staff to how beautiful and comfortable the home is. The level of care they have all shown my gran has been absolutely wonderful. We could not have wished for a better place for my gran's end

of life care. Thank you for everything.

Reply from Rebecca Protheroe, Home Manager at Gwen Walford House Nursing Home

Thank you for such a lovely review. It is our honour to look after your Gran and provide her with the best end of life care possible, we will ensure she is as comfortable as can be for as long as she is with us!

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Review of
Gwen Walford House Nursing Home
from S G (Daughter of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience

All care staff and nurses have been wonderful to Mum. Garden views and wildlife from her bedroom are amazing. Mum and myself have been made to feel so welcome by all. It really is just like home, being able to bring dogs in as well is just great. It's so family-orientated.

Reply from Rebecca Protheroe, Home Manager at Gwen Walford House Nursing Home

Thank you for the 5-star review and kind words. We are so happy to hear your Mum is making the most of our incredible views and enjoying all the wildlife! We will continue to embrace you all as part of our wonderful family here at Gwen Walford.

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Review of
Gwen Walford House Nursing Home
from T R (Great-grandson of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

Big thank you to all the staff in Gwen Walford House Nursing Home for looking after my gran so well. She is really happy with you all. As a family, that is all we can wish for. You have all been so kind and supportive with great attention to detail. The room is beautiful. Garden views, amazing wildlife,

squirrels and robins visit her window daily where she likes to feed them. She really does feel like she's home.

Reply from Rebecca Protheroe, Home Manager at Gwen Walford House Nursing Home

Thank you so much for taking the time to review Gwen Walford. I am so happy to hear that your Gran is loving her life with us and that she has settled in well to her new home. We will continue to give her the best care possible and support you all however we can!

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Review of
Kington Court Nursing Home
from K F (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Kington Court is lovely. The staff are kind and caring. The home is immaculate. Dad's hygiene needs are always met and he is always smart. There are suitable activities which suit different tastes from church, magicians, wreath making, animal visits to choir. It is excellent. Settling in takes a while

and the staff help work through the emotions we went through.

Reply from Libby Knight, Home Manager at Kington Court Nursing Home

Thank you so much for the kind words, I can't express how grateful we are. The team at Kington Court goes out their way to ensure we meet the needs of all our residents and I couldn't be happier to hear that you have witnessed this first-hand. We will ensure to keep your Dad smart and entertained! Thank you again for entrusting us with his care, we will continue to do our best!

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Review of
Hampton Grange Nursing Home
from N S (Son of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Fantastic people, mum is always at her happiest when here. She is so well looked after. Thank you all.

Reply from Rebecca Protheroe, Home Manager at Hampton Grange Nursing Home

Thank you so much for the kind words and wonderful review. The team at Hampton Grange go out their way to ensure we meet the needs of each of our residents, I am so happy that you have got to witness this first hand. Nothing makes me prouder than hearing that your mum is at her happiest when she is with us.

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Review of
Lynhales Hall Nursing Home
from C P (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Dad is well cared for, every time I come he is always well-groomed. I am happy and would recommend the home to anyone.

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing Home

Thank you so much for the 5 star review. The team at Lynhales will always strive to ensure all our residents receive the best care possible and I couldn't be more proud that you are happy with the care your Dad is receiving. We will continue to do everything we can for each and every one of our residents.

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Care Homes Owned by Rotherwood Group in Herefordshire

Rotherwood Group Locations in Herefordshire (5)

Rotherwood Group Reviews in Herefordshire (242)

Hampton Grange Nursing Home

Kington Court Nursing Home

Gwen Walford House Nursing Home

Lynhales Hall Nursing Home

Lynhales Hall Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Kington Court Nursing Home

Lynhales Hall Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Kington Court Nursing Home

Gwen Walford House Nursing Home

Gwen Walford House Nursing Home

Gwen Walford House Nursing Home

Kington Court Nursing Home

Hampton Grange Nursing Home

Lynhales Hall Nursing Home

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