Care Homes Owned by Amber Care Ltd

Thank you so much for your wonderful feedback. It has been a pleasure welcoming your husband to our daycare, and we are delighted to hear that he has settled in so well over the past seven weeks.

Our team is committed to creating a welcoming, engaging, and supportive environment for everyone who attends, so it's incredibly rewarding to know that your experience has reflected this. We appreciate your kind words about our staff and the care they provide each day.

We're also pleased that your husband will be joining us for a second day each week in the coming weeks. We look forward to continuing to support him and providing enjoyable and meaningful days together.

Thank you again for taking the time to share your experience. Your feedback means a great deal to our team. Read less

Your feedback is important to us and helps us continue to review and develop our activities programme to ensure residents have opportunities for both social interaction and cognitive stimulation. Thank you again for your thoughtful comments and continued support. Read less

Thank you so much for your wonderful feedback. Knowing that your dad has been cared for with love, kindness, and dignity over the past two years means a great deal to us. Our team is passionate about creating a warm, supportive environment where residents feel valued, comfortable, and truly at home, while giving families peace of mind and reassurance.

It is especially heartwarming to hear that you see our staff as being like family. We are incredibly proud of our dedicated team, whose compassion and commitment make such a difference every day. Your trust in us and your recommendation mean so much, and we will be delighted to share your kind words with everyone at Stonebow House. Thank you for taking the time to share your experience and for allowing us to be part of your dad's journey. Read less

Thank you for your review we are very sorry for how you feel. We are constantly striving as you are aware to improve communication throughout the home. As we have previously discussed with you, we are always looking at meals and striving to provide the best service for our residents. The staff at Stonebow love looking after your mum and please feel free to chat to us anytime our doors are always open. Read less

Thank you so much for your kind words and thoughtful feedback. Our team takes great pride in providing a homely and welcoming environment, and it's heart warming to know that their efforts are making a positive difference. We will be sure to pass along your appreciation to our staff, as they will be thrilled to know their dedication is recognised.Thank you again for your support and for being part of the Bryn Edwin community! Read less

Thank you so much for your kind words and thoughtful feedback. Our team takes great pride in providing a homely and welcoming environment, and it's heart warming to know that their efforts are making a positive difference. We will be sure to pass along your appreciation to our staff, as they will be thrilled to know their dedication is recognised.Thank you again for your support and for being part of the Bryn Edwin community! Read less

Thank you so much for your kind words! We're delighted to hear that your father feels well cared for and respected by our staff. It's wonderful to know that he enjoys the friendly interactions and that you, as a family, have peace of mind about his well-being. We truly appreciate your feedback and will continue to do our best to provide excellent care. If there's ever anything more we can do, please don't hesitate to let us know! Read less

Thank you so much for your kind words and thoughtful feedback. Our team takes great pride in providing a homely and welcoming environment, and it's heart warming to know that their efforts are making a positive difference.It's wonderful to hear that you've been able to enjoy special moments together as a family, these connections mean so much. We will be sure to pass along your appreciation to our staff, as they will be thrilled to know their dedication is recognised.Thank you again for your support and for being part of the Stonebow House community! Read less

Thank you for your kind words and for sharing your experience with us. We truly appreciate your recognition of our staff's patience and dedication. Caring for residents with varying needs and behaviours is a responsibility we take to heart and it's our privilege to provide the compassion and support your dear mother deserves. We're so glad to know that you are happy with her being here at Bryn Edwin Hall. Our goal is to ensure she feels comfortable, safe and well cared for. We look forward to continuing to support her and your family in the future. Read less

Thank you so much for your kind and thoughtful words. It is truly our privilege to care for your mum and we are so pleased to hear that you feel she is receiving fantastic care. Our team strives every day to provide patience, kindness and dignity to all our residents and we're delighted to know this has been your experience. We understand how challenging it can be for families when a loved one is living with dementia and we're glad to hear that our team's support and communication have been helpful to you. Your appreciation means so much to us, it motivates us to continue giving our best each day. Thank you again for your trust and for sharing such lovely feedback. We are here for both your mum and your family whenever you need us. Read less

Thank you so much for your kind words and thoughtful review. We're delighted to hear that you find our staff to be helpful, professional and supportive. It's especially heartening to know that your mother has settled in well and that we've been able to ease some of the stress for you. We take pride in creating a warm, caring environment and ensuring continuity of care for our residents. Your acknowledgment of the activities and our efforts to keep everyone engaged means a lot to us. Please know we're always here to assist you, whether in person, on the phone or via our portal. Read less