Care Home Owned by Amber Care Ltd in Flintshire

to see what your loved one is doing all day and night.

He is eating and drinking well and is being kept safe from falls. His bedroom is a good size with an en-suite bathroom and a nice view. Knowing that our uncle is being well cared for in a safe environment gives us peace of mind and reassurance. Thank you all for looking after him and keeping him safe.

so well that they know immediately if there are any issues and escalate appropriately. Not only do the staff look after Mum, they always have time to talk to me and, as a child of a parent with dementia, this is priceless. Thank you all for your support.

my mother is being well cared for. The activities provided by the staff are appreciated, always helping to keep patients occupied throughout the day.

requirement in the job description. Unfortunately, if a resident does not remain compliant, they seem to be unwelcome. The response of saying sorry, we couldn't meet your father's needs, is deeply inadequate - especially given the distressing reality that their handling of his situation nearly resulted in severe harm during his eviction while unwell. I cannot, in good conscience, recommend this home for your loved one!

as an adult and have given him particular jobs to do in an established routine which is important to him.

and were prone to urine infections.
The home is in an old building which needs updating and improving. Work on this has recently started which was needed.
Staff are always welcoming and considerate towards my relative's spouse when visiting, who has their own care needs too.

in her own home, this is not possible but Bryn Edwin provides the next best thing.

to get their fresh air time.

that the resident receives personalised attention tailored to their individual needs.
The staff are not only professional but genuinely caring. They go above and beyond to create a warm, welcoming environment where residents feel safe and valued. It's evident that the team is dedicated to making each day enjoyable for everyone in their care. There is always something going on to keep residents engaged, happy and mobile. Whether it's a group exercise session, a creative craft activity or a social event, there's something for everyone.
Overall, I cannot recommend Bryn Edwin enough. It's a place where residents are not only well cared for but are also treated with dignity and respect.

not at all. Favouritism with certain residents in decision-making is apparent.
My father was exited from the home in a panicked fashion to A&E a week before this inspection where he deteriorated hugely, after a number of weeks of a very badly handled situation. Second resident in a matter of months. Is this what it takes to paint the picture of perfection.