Bryn Edwin Hall Residential & EMI Care Home

Northop Road, Flint Mountain, Flint CH6 5QG

Bryn Edwin Hall Residential & EMI Care Home, Flint, Flintshire
Bryn Edwin Hall Residential & EMI Care Home, Flint, Flintshire
Bryn Edwin Hall Residential & EMI Care Home, Flint, Flintshire

Bryn Edwin Hall is situated in beautiful rural Flintshire. The magnificent Georgian mansion is full of warmth, charm and atmosphere and is set within seven acres of delightful gardens and woodlands, yet less than a mile from the main A55 near Northop. Flint is two miles from Mold, ten miles from Wrexham, with an Expressway link to Chester which is ten miles.

A family run business that offers a high standard of 24 hour residential and dementia care in 2 separate suites. Also offers respite care for short term stays.

A team of highly qualified and caring staff consider the individual needs of each resident and formulate a personalised care plan to support this. This is complimented with a creative menu that predominantly uses fresh local produce, a full activities programme run by residents' choice on a daily basis. This is supplemented by external entertainment including singers, occupational therapy and visiting pets. Regular hairdressing, optician and chiropodist visits. Visiting ministers for all denominations.

All areas of the home have been refurbished to a high standard in conjunction with the residents input.

Group: Amber Care Ltd

Person in charge: Evonne Robinson (Registered Manager)

Local Authority / Social Services: Flintshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 33

Shared Rooms: 0

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £550 – £750 (These prices are only a guideline, please contact Bryn Edwin Hall Residential & EMI Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Bryn Edwin Hall Residential & EMI Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Bryn Edwin Hall Residential & EMI Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Bryn Edwin Hall Residential & EMI Care Home has a Review Score of 8.2 (8.172)

The Review Score of 8.2 (maximum of 10) for Bryn Edwin Hall Residential & EMI Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Bryn Edwin Hall Residential & EMI Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.217 for Bryn Edwin Hall Residential & EMI Care Home is calculated as follows: ( (50 Excellents x 5) + (34 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 106 Ratings = 4.217

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.955 Points relating to the number of positive Reviews for Bryn Edwin Hall Residential & EMI Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 3 Reviews ÷ 6.6 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bryn Edwin Hall Residential & EMI Care Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bryn Edwin Hall Residential & EMI Care Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1

We have an old friend who is a resident in Bryn Edwin Hall Residential & EMI Care Home, myself and wife worked with her for many years. We recently visited her and was made very welcome by all the staff that were there. There was an activity going on at the time and my wife had a sing song with the residents. The lady we visited appeared to be well cared for and very happy. Admittedly we had not visited for a while but we were very pleased with how she was cared for.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Over the years Bryn Edwin Hall's owners have spent a lot of money refurbishing the home. It is now a very clean and welcoming environment for the residents, relatives and staff. The main thing that stands out to me as to why Bryn Edwin is such a good care home is the staff, all the staff, they always greet you with a smile and nothing is too much trouble for them. They treat each resident with respect and there is such a friendly feel to the place. When you place a loved one into a care home you have to know that you can trust the staff with the care and wellbeing of your relative.
I have total trust in all at Bryn Edwin Hall and I would recommend the home to anyone.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

At the end of May 2016, my mother became terminally ill. She had lived at Bryn Edwin for 10 years and thought of the staff as a second family. I live 150 miles from Bryn Edwin, but with the staff's encouragement, I was able to spend the last two weeks of my mother's life with her. Something which is and was invaluable to me. All the staff - day and night - were unsurpassed in their kindness and consideration not only to my mother but also to her relatives, something which helped ease the grief the family felt.
I cannot commend too highly the care my mother received during her final days, it is something for which I will always be grateful.
As a final note, I have recently seen on Facebook, the strides Bryn Edwin has made in giving people with Alzheimer's/dementia the respect they deserve. Well done with your new initiatives.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I did not think that things could get any better at Bryn but thanks to the foresight of the manager and the appointment of a new entertainment manager, things have moved on at the home to a new stage. The entertainment manager is so deeply committed to improving the lives of the residents and has introduced many new activities into the home. I have been fortunate to be at some of these activities and to see some very magical special moments.
At Bryn it is very much a team effort all working together for the benefit of the residents . A very supportive manager a very enthusiastic events manager and a team of carers who put 100% into their work. Every member of Bryn staff play an important role everyone is involved in providing wonderful care for the residents .

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Bryn Edwin is a lovely 200 year old country house. The staff are friendly and welcoming. My 90 year old mother asked for a lot of reassurance when she first moved in and the staff gave her the time and attention which I felt she needed. As time has gone on my mother has deteriorated physically. As soon as the staff realised she would benefit from a hospital style adjustable bed, this was provided. Mum has needed to spend more time in bed recently and has been given an air-flow mattress again, the idea was the staff and they organised it promptly. Whatever time I arrive to visit, whichever member of staff greet me at the door is able to tell me how my mother has been that day, whether she is in the day room, if she has eaten well and so on. Bryn Edwin was definitely the right choice for my mum.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since mum has been in Bryn Edwin Hall she has been treated with respect and the carers treat her well with patience and always interact with her which we like. We've also noticed mum's skin is always clean and is well moisturized. Staff also keep mums morale up, always having a laugh and joke with her. If there is something we like to discuss the manager always sorts it. Since mum has been in Bryn Edwin Hall we have noted its very clean no smells unlike the previous home she was in.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very friendly atmosphere. Staff are always welcoming and helpful. They care unconditionally for their residents and nothing is too much trouble.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother is well looked after by the staff most are very pleasant with the exception of one. Manager is easy to talk to and very helpful. Good cleanliness regime, by one person, public areas need attention e.g. painting of floor coverings, residents garden needs attention, sitting areas parasols (2015) and plant pots etc. Approach to hall needs attention, pot holes to drive woodland. Overall care by staff excellent, managed by excellent caring manager. All staff work extremely hard.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Most staff are kind and caring in their manner. Residents appear to be bored a lot of the time and maybe more use of the beautiful outside space would be good. Food is not always very good and also feels that more drinks should be provided. A greater range of stimulation/activities would be beneficial and need to cater for all levels of capacity. Washing/laundry service could be improved as things are often lost.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Don't know

Average Rating: 

 2.6 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

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