Care Homes Owned by Completelink Ltd in Staffordshire

Prestwood Coach house is by far the best home we have looked at in the area and we have looked at many. Staff are super helpful and pleasant. Rooms and facilities are excellent - I have stayed in far worse 4 star hotels

My lovely Nan moved into Prestwood in June 2021 when she needed respite care following a fall where she fractured ankle. Prestwood supported Nan during the Covid restrictions and had Nan back up and moving in no time. My Nan was devastated when she had to go into a care home, but ended up loving it and refusing to leave and lived there for over 5 years. The carers were incredible with us and her, unfortunately we are a scattered family and they really stepped up and filled in where we lacked. I don't have the words to explain how truly fantastic this place and those staff members are. My nan unfortunately ended up on End of Life care and both us and her were supported incredibly until the very end. Some of the staff became parts of our family and we will miss them sorely. I can't recommend Prestwood enough.

My father went into Prestwood Lodge in August this year, to provide respite care whilst we were on holiday. We were very pleased with his care and dad was very happy being there, all round a very good experience which meant that we could go on holiday and relax knowing that dad was very well looked after.

A huge thank you from the whole family to everyone.

My Auntie Pat had 2 weeks respite, she was unsure about coming initially but she enjoyed her stay, found it to be a very peaceful, the staff were wonderful with her! She was intending to return as a permanent resident but sadly passed away before we could make the necessary arrangements! I would recommend the home to anyone.

My Mother was given a newly refurbished room that was clean and appealing with all amenities available. Room was a good size too. She was engaged in useful,, meaningful and healthy activities that stimulated her mind. There were always carers available for her. She ate well on nutritious healthy food suitable for her needs. When she came to leave she really wanted to stay. Which I suppose is the-ultimate praise from someone who didn't want to go in the first place.

Our Aunt spent a couple of years at Prestwood. The love and care she received undoubtedly extended her life and we are all very grateful for the dignified and comfortable end of her life. We would both be very happy to see out our final years there, just hope it's not fir a long time yet! Thank you

We recently needed some respite care for my husband and Prestwood Coach House was recommended to us. Right from the initial telephone call to Lisa everything was dealt with swiftly and efficiently. We viewed the home and were very impressed with the care and facilities that were offered. My husband spent a week there in June and received the upmost care during his stay. All the staff made him and myself very welcome and it was a great comfort knowing that he was receiving the care and attention he needed during his stay. Respite care isn't easy to come by so we feel very lucky that we found this lovely home and will definitely be using again and recommending to anyone else who may need this service. Thank you

Thank you so very much....everyone.

My husband was a resident at Prestwood Lodge Care for 10 months. I cannot fault either management or staff, their help and care for my husband were second to none, also for myself - the welcome cup of tea on arrival. My family are aware that if I need to go into care. Prestwood Lodge is where I wish to go!

On February 1st 2025 my mom who had been seriously ill in hospital was discharged and moved into a lovely room in Prestwood Coach house care home .. over the next few months due to excellent care she improved noticeably and enjoyed a lot of activities surprising myself and even the doctors .. she thankfully saw the birth of another great grandson two mothers days two birthdays and another Christmas which I for one did not expect .. unfortunately her frailties eventually caught up with her and she passed away peacefully on May 11th this year .. I Personally cannot thank all of the Staff Carers Nurses and Management enough for giving me an extra 15 months with my mom and the exceptional friendly and Professional way that they looked after her . All good things come to an end but from me and my family a massive THANK YOU X

My mum stayed at the lodge for a weeks respite whilst I was away on holiday . The staff really did put my mind at rest that mum would be well looked after. She said every single member of staff was very caring and so kind, she said the food was plentiful and very tasty. She also enjoyed the activities and especially the singer. She's already booked in for another week soon thank you

We are very happy with the care mum is currently receiving.

Everything mother needs is well catered for with a friendly face. We made a good choice!

All staff are kind and caring - I genuinely believe Prestwood choose their staff carefully as they all give 100% to the job . We are kept up to date on any health issues, doctors visits or any falls etc mom may have. I'm sure it can be a tough job at times but staff always have a smile on their face and always have time for every resident. Our experience of Prestwood Lodge is positive in every way. We are happy for mom to spend her final years in such a lovely environment. Thank you.

All of the staff were very good. My father-in-law was never an easy person to live with or to be near. I would like to give a special thank you to Joy who helped greatly, especially when costs were transferred to social services. My only complaint was the exorbitant cost, which never got to the staff.

We can't recommend Prestwood enough and we will forever be grateful to all the staff. They really do go above and beyond and treat every resident with dignity, respect and love.

My mother has been a resident for 4years and remains very happy since moving there. The staff are second to none, nothing is too much trouble and they are very patient with my mother and from what i have witnesed with all the other residents aswell. There is a comprehensive activities programme every week, mom particulary likes the quizes, and very importantly the church service that is offered most weeks. I feel that it keeps her mind as active as possible. There is a good choice of food offered, and i know that mom enjoys what she can manage. My brother and I are very happy with knowing that she is being well cared for 24hours a day.

We have been visiting a resident since December 2025 - we have always had a very positive experience. The staff are very friendly welcoming and caring. The home is very clean and well presented. Our friend who is a resident speaks very highly of the staff the food and the care she receives when we visit her

My mother has been a resident at Prestwood Lodge for several years, and in all that time I really feel that she has received the most excellent care in a very well run establishment with the most caring staff. Myself, and my brother are totally happy with her situation, knowing how well she is cared for.