Care Homes Owned by Completelink Ltd in Staffordshire

We recently needed some respite care for my husband and Prestwood Coach House was recommended to us. Right from the initial telephone call to Lisa everything was dealt with swiftly and efficiently. We viewed the home and were very impressed with the care and facilities that were offered. My husband spent a week there in June and received the upmost care during his stay. All the staff made him and myself very welcome and it was a great comfort knowing that he was receiving the care and attention he needed during his stay. Respite care isn't easy to come by so we feel very lucky that we found this lovely home and will definitely be using again and recommending to anyone else who may need this service. Thank you

Thank you so very much....everyone.

My husband was a resident at Prestwood Lodge Care for 10 months. I cannot fault either management or staff, their help and care for my husband were second to none, also for myself - the welcome cup of tea on arrival. My family are aware that if I need to go into care. Prestwood Lodge is where I wish to go!

On February 1st 2025 my mom who had been seriously ill in hospital was discharged and moved into a lovely room in Prestwood Coach house care home .. over the next few months due to excellent care she improved noticeably and enjoyed a lot of activities surprising myself and even the doctors .. she thankfully saw the birth of another great grandson two mothers days two birthdays and another Christmas which I for one did not expect .. unfortunately her frailties eventually caught up with her and she passed away peacefully on May 11th this year .. I Personally cannot thank all of the Staff Carers Nurses and Management enough for giving me an extra 15 months with my mom and the exceptional friendly and Professional way that they looked after her . All good things come to an end but from me and my family a massive THANK YOU X

My mum stayed at the lodge for a weeks respite whilst I was away on holiday . The staff really did put my mind at rest that mum would be well looked after. She said every single member of staff was very caring and so kind, she said the food was plentiful and very tasty. She also enjoyed the activities and especially the singer. She's already booked in for another week soon thank you

We are very happy with the care mum is currently receiving.

Everything mother needs is well catered for with a friendly face. We made a good choice!

All staff are kind and caring - I genuinely believe Prestwood choose their staff carefully as they all give 100% to the job . We are kept up to date on any health issues, doctors visits or any falls etc mom may have. I'm sure it can be a tough job at times but staff always have a smile on their face and always have time for every resident. Our experience of Prestwood Lodge is positive in every way. We are happy for mom to spend her final years in such a lovely environment. Thank you.

All of the staff were very good. My father-in-law was never an easy person to live with or to be near. I would like to give a special thank you to Joy who helped greatly, especially when costs were transferred to social services. My only complaint was the exorbitant cost, which never got to the staff.

We can't recommend Prestwood enough and we will forever be grateful to all the staff. They really do go above and beyond and treat every resident with dignity, respect and love.

My mother has been a resident for 4years and remains very happy since moving there. The staff are second to none, nothing is too much trouble and they are very patient with my mother and from what i have witnesed with all the other residents aswell. There is a comprehensive activities programme every week, mom particulary likes the quizes, and very importantly the church service that is offered most weeks. I feel that it keeps her mind as active as possible. There is a good choice of food offered, and i know that mom enjoys what she can manage. My brother and I are very happy with knowing that she is being well cared for 24hours a day.

We have been visiting a resident since December 2025 - we have always had a very positive experience. The staff are very friendly welcoming and caring. The home is very clean and well presented. Our friend who is a resident speaks very highly of the staff the food and the care she receives when we visit her

My mother has been a resident at Prestwood Lodge for several years, and in all that time I really feel that she has received the most excellent care in a very well run establishment with the most caring staff. Myself, and my brother are totally happy with her situation, knowing how well she is cared for.

Thank you

My Mum was resident at the Coach House for just over a year before she passed away. She was on an oxygen concentrator, however this was not an obstacle for admission. The Coach House is quite a small care home and has a lovely homely feel about it. Its more "home from home" than a care home and always smells nice! The rooms have been tastefully decorated (most very recent) and Mum had her own shower room and kitchenette area. Overall she was well looked after, the care staff were attentive and made her feel at home there. Mum did not partake in the activities there due to her vidual impairment and anxiety, but the activity co-ordinators ensure a range of activities and outings are available. There is also access to a hairdresser and podiatrist. I would recommend the Coach House, its never easy putting a loved one into care but the team were reassuring and always able to answer questions or concerns.

Dad stayed at Prestwood for 9 days respite care, he was very apprehensive about staying there but when we collected him he was settled and had enjoyed his stay. All visitors who went to see Dad commented on the cleanliness of Prestwood and how lovelt the staff were. Thank you

Being well dressed is important to my mum and she always looks lovely and smart when I visit.

I would highly recommend Prestwood Lodge to take care of your loved ones.

The Coach House, what a home. Fantastic, happy management and staff, most importantly happy residents. My late wife Sue spent her last months there and called it home. She was treated with great respect and dignity for that I will always be grateful so thanks to all the staff and thank God for a home like the Coach House.

The cleanliness of the home is outstanding, as you could expect from a high range hotel. My Mum has also commented on how tasty each meal is, along with a varied menu.