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The purpose built accommodation includes 27 fully furnished care suites with wet room / en suite and kitchenette. The accommodation and location is ideal for couples or...
Situated within the stunning Prestwood estate, close to the surrounding areas of Kinver, Stourbridge and Wall Heath, Prestwood Coach House is a luxury care home, providing residential, nursing dementia and respite care within a wonderful environment with facilities and services designed around clients.
The purpose built accommodation includes 27 fully furnished care suites with wet room / en suite and kitchenette. The accommodation and location is ideal for couples or individuals who are looking for greater independence and space.
Staffing levels allow the care team to spend quality time and get to know clients' wants and desires, resulting in true personal care. Housekeeping and maintenance teams ensure that the environment is well maintained and safe. Care records are updated in 'real-time' using cutting edge software, and work collaboratively with the local Doctor surgery and other healthcare professionals to complete the package of care.
The Social Activities team is on hand to ensure that there is a varied and active calendar of events and the Head Chef and his team provide nutritious meals based around a seasonal menu and freshly sourced local produce.
Care Provided by Prestwood Coach House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Prestwood Coach House to confirm what's included and get a personalised quote:
All fees are inclusive of care (subject to a detailed care assessment) and also fully furnished luxury room with private en-suite. All meals and drinks are included as well as housekeeping, laundry and activities.
The price(s) shown are provided by the care home. Contact Prestwood Coach House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Completelink Ltd
- Private Owned
Person in charge
- Melissa Hunter (Director of Care Services)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (26)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- No restrictions on visiting
Parking
- Free onsite parking
Prestwood Coach House Reviews (37)
Prestwood Coach House has a Review Score of 9.9 (9.932) out of 10, based on 28 reviews in the last 2 years.
Over all time Prestwood Coach House has 37 reviews.
I find the home to be immaculately kept and...
I find the home to be immaculately kept and exceptionally clean and the caring staff are all lovely.
We understand that moving into a care home following an accident and a change in...
Thank you so much for taking the time to leave such a lovely and thoughtful review. Your kind words about the care provided, our staff and the environment at Prestwood Coach House mean a great deal to everyone here.We understand that moving into a care home following an accident and a change in circumstances can be a significant transition for both the person and their family. Our aim is always to provide not only excellent care, but a genuine home where every resident feels safe, comfortable, valued and part of our family.
We are extremely proud of our team, who take great care to get to know each resident individually and provide the kindness, dignity and respect they deserve.
Thank you for recognising their efforts and for the trust you place in us to care for your aunt. It is a privilege to have her as part of our Prestwood Coach House family and we very much value the relationship we have built with your family.
My mom was at the Coach House from February 2026 till she passed away in September. All the staff are wonderful and very caring. The coachouse treats everyone like family. I honestly couldn't asked for better care, food and lots of support. Thank you everyone.
My mom was at the Coach House from February 2026 till she passed away in September. All the staff are wonderful and very caring. The coachouse treats everyone like family. I honestly couldn't asked for better care, food and lots of support. Thank you everyone.
It was a privilege to care for your loved one and to have them as part of our Prestwood Coach House family. From the moment they joined us, they became much more than a resident, and we are proud to have shared so many moments,...
Thank you for taking the time to leave such a heartfelt review.It was a privilege to care for your loved one and to have them as part of our Prestwood Coach House family. From the moment they joined us, they became much more than a resident, and we are proud to have shared so many moments, memories and conversations along the way.
Your kind words about the care, support, food and compassion provided by our team mean so much to us. We strive to create a warm, homely environment where every resident is treated with dignity, kindness and respect, and it is incredibly reassuring to know that this was reflected in your experience.
While we were saddened to say goodbye, we feel honoured to have been part of their journey and to have supported both them and your family during their time with us. They will be remembered fondly by everyone here.
Thank you again for your trust and for your lovely comments. They mean a great deal to our entire team.
My Aunt has now been a resident for 4 years at Prestwood Coach house and it has been a great experience since day 1. She was just shy of 93 I believe when she entered and had been at her previous address for over 50 years so was extremely unsure but they made her feel at home and she now considers...
My Aunt has now been a resident for 4 years at Prestwood Coach house and it has been a great experience since day 1. She was just shy of 93 I believe when she entered and had been at her previous address for over 50 years so was extremely unsure but they made her feel at home and she now considers it her home. The staff are lovely and the home is extremely clean and well maintained, if you look around other homes this is not always the case. Communications are good and it's in a lovely setting. It was the right the choice for her and the family.
When your aunt moved to Prestwood Coach House at nearly 93 years old after spending more than 50 years in her previous home, we know what a huge step that must have been for both her and your family. It is...
Thank you so much for your kind words and for taking the time to share your experience.When your aunt moved to Prestwood Coach House at nearly 93 years old after spending more than 50 years in her previous home, we know what a huge step that must have been for both her and your family. It is therefore especially heartening to hear that she was made to feel at home from day one and that she now truly considers Prestwood Coach House to be her home.
We are delighted that the care, support and companionship provided by our team have helped make her time with us such a positive experience. Your comments about our staff, the cleanliness and maintenance of the home, and the communication we provide are greatly appreciated and will mean a great deal to everyone who works here.
It is also lovely to hear that you value the setting of the home and feel that choosing Prestwood Coach House was the right decision for both your aunt and your family. Being trusted with the care of a loved one is a
Although initially reluctant, Mom very quickly became very happy and contented. The staff are excellent and nothing is too much trouble. Mom has had some problems with eczema and psoriasis and the staff have been diligent in applying her many different ointments and creams. The food is excellent...
Although initially reluctant, Mom very quickly became very happy and contented. The staff are excellent and nothing is too much trouble. Mom has had some problems with eczema and psoriasis and the staff have been diligent in applying her many different ointments and creams. The food is excellent and although she was underweight when she arrived, she has now gained over a stone in weight. Mom is extremely happy and tells all of her visitors that she couldn't wish for a better place. I echo her opinion.
Thank you for your wonderful comments. It has been a pleasure to see your mom become so settled, happy and comfortable with us, particularly as she was understandably reluctant at first. Our team will be delighted to know that their care and attention, including the diligent application of her...
Thank you for your wonderful comments. It has been a pleasure to see your mom become so settled, happy and comfortable with us, particularly as she was understandably reluctant at first. Our team will be delighted to know that their care and attention, including the diligent application of her creams and ointments, have been recognised. We are also very pleased that she is enjoying the food and has gained over a stone in weight. Hearing that she could not wish for a better place is the greatest compliment we could receive.
Prestwood Coach house is by far the best home we have looked at in the area and we have looked at many. Staff are super helpful and pleasant. Rooms and facilities are excellent - I have stayed in far worse 4 star hotels
Prestwood Coach house is by far the best home we have looked at in the area and we have looked at many. Staff are super helpful and pleasant. Rooms and facilities are excellent - I have stayed in far worse 4 star hotels
Thank you so much for your lovely review. It means a great deal to us that, after visiting so many homes, you felt Prestwood Coach House stood out from the rest. We are especially pleased to hear your kind comments about our team. Our staff work hard to create a warm, welcoming environment where...
Thank you so much for your lovely review. It means a great deal to us that, after visiting so many homes, you felt Prestwood Coach House stood out from the rest. We are especially pleased to hear your kind comments about our team. Our staff work hard to create a warm, welcoming environment where residents and their families feel supported, so it is wonderful to know this came across during your visits.We are also delighted that you were impressed with the quality of our rooms and facilities. Hearing that they compare favourably to four-star hotels certainly brought a smile to our faces!
Thank you again for taking the time to share your experience and for recommending us. We are very grateful for your support and look forward to continuing to provide the highest standards of care and hospitality.
She couldn't praise the food enough, she even put weight on which was amazing.
Mom is actually looking forward to her next...
She couldn't praise the food enough, she even put weight on which was amazing.
Mom is actually looking forward to her next stay.
A huge thank you from the whole family to everyone.
Thank you for taking the time to share such lovely feedback. We are delighted to hear that your Mom enjoyed her respite stay with us and that she felt comfortable, well cared for, and welcomed by the team.
It is especially wonderful to hear that she enjoyed the food so much and even gained...
Thank you for taking the time to share such lovely feedback. We are delighted to hear that your Mom enjoyed her respite stay with us and that she felt comfortable, well cared for, and welcomed by the team.
It is especially wonderful to hear that she enjoyed the food so much and even gained weight during her stay. Our team works hard to provide nutritious, enjoyable meals, so your kind comments will mean a great deal to everyone involved.
We are also pleased that she found her bedroom comfortable and that our staff made such a positive impression through their care and attention. Creating a warm, homely environment where people feel happy and supported is exactly what we strive to achieve.
Please pass on our thanks to your Mom for her kind words. We are thrilled that she is already looking forward to her next stay, and we look forward to welcoming her back to Prestwood in the future.
My Auntie Pat had 2 weeks respite, she was unsure about coming initially but she enjoyed her stay, found it to be a very peaceful, the staff were wonderful with her! She was intending to return as a permanent resident but sadly passed away before we could make the necessary arrangements! I would...
My Auntie Pat had 2 weeks respite, she was unsure about coming initially but she enjoyed her stay, found it to be a very peaceful, the staff were wonderful with her! She was intending to return as a permanent resident but sadly passed away before we could make the necessary arrangements! I would recommend the home to anyone.
We are delighted to hear that Auntie Pat enjoyed her respite stay and found the home peaceful and welcoming. It means a great deal to know that our team made such a positive impression and provided the care and support she...
Thank you so much for taking the time to share your experience with us.We are delighted to hear that Auntie Pat enjoyed her respite stay and found the home peaceful and welcoming. It means a great deal to know that our team made such a positive impression and provided the care and support she deserved during her time with us.
We were deeply saddened to hear of Pat's passing. Please accept our sincere condolences to you and your family at this difficult time.
Thank you for your kind recommendation. It was a privilege to have Pat with us, and we are grateful for your thoughtful feedback.
My Mother was given a newly refurbished room that was clean and appealing with all amenities available. Room was a good size too. She was engaged in useful,, meaningful and healthy activities that stimulated her mind. There were always carers available for her. She ate well on nutritious...
My Mother was given a newly refurbished room that was clean and appealing with all amenities available. Room was a good size too. She was engaged in useful,, meaningful and healthy activities that stimulated her mind. There were always carers available for her. She ate well on nutritious healthy food suitable for her needs. When she came to leave she really wanted to stay. Which I suppose is the-ultimate praise from someone who didn't want to go in the first place.
We are delighted to hear that your mother enjoyed her stay with us and that she found her room comfortable, clean, and well-equipped. It is especially pleasing to know that she benefited from the meaningful activities, attentive care, and nutritious...
Thank you so much for your wonderful feedback.We are delighted to hear that your mother enjoyed her stay with us and that she found her room comfortable, clean, and well-equipped. It is especially pleasing to know that she benefited from the meaningful activities, attentive care, and nutritious meals provided by our team.
The greatest compliment we can receive is knowing that someone who was initially reluctant to come to us ended up wanting to stay. We will be sure to share your kind words with all of our staff, who work hard to create a welcoming, supportive, and enjoyable environment for every resident.
Thank you for taking the time to share your experience. We wish your mother all the very best for the future and she is welcome back anytime.
We recently needed some respite care for my husband and Prestwood Coach House was recommended to us. Right from the initial telephone call to Lisa everything was dealt with swiftly and efficiently. We viewed the home and were very impressed with the care and facilities that were offered. My husband...
We recently needed some respite care for my husband and Prestwood Coach House was recommended to us. Right from the initial telephone call to Lisa everything was dealt with swiftly and efficiently. We viewed the home and were very impressed with the care and facilities that were offered. My husband spent a week there in June and received the upmost care during his stay. All the staff made him and myself very welcome and it was a great comfort knowing that he was receiving the care and attention he needed during his stay. Respite care isn't easy to come by so we feel very lucky that we found this lovely home and will definitely be using again and recommending to anyone else who may need this service. Thank you
We are delighted to hear that both you and your husband had such a positive experience at Prestwood Coach House. It means a great deal to our team that you felt supported from your very first conversation with us and throughout your husband's respite...
Thank you so much for your wonderful review.We are delighted to hear that both you and your husband had such a positive experience at Prestwood Coach House. It means a great deal to our team that you felt supported from your very first conversation with us and throughout your husband's respite stay with us.
We understand how important it is to find high-quality respite care that provides peace of mind for both residents and their families. We are therefore pleased to know that our staff, care, and facilities helped make your husband's stay comfortable and reassuring for you.
Your kind words and recommendation are greatly appreciated and will be shared with all of our team. It was our privilege to care for your husband, and we look forward to welcoming you both again whenever you may need our support.
On February 1st 2025 my mom who had been seriously ill in hospital was discharged and moved into a lovely room in Prestwood Coach house care home .. over the next few months due to excellent care she improved noticeably and enjoyed a lot of activities surprising myself and even the doctors .. she...
On February 1st 2025 my mom who had been seriously ill in hospital was discharged and moved into a lovely room in Prestwood Coach house care home .. over the next few months due to excellent care she improved noticeably and enjoyed a lot of activities surprising myself and even the doctors .. she thankfully saw the birth of another great grandson two mothers days two birthdays and another Christmas which I for one did not expect .. unfortunately her frailties eventually caught up with her and she passed away peacefully on May 11th this year .. I Personally cannot thank all of the Staff Carers Nurses and Management enough for giving me an extra 15 months with my mom and the exceptional friendly and Professional way that they looked after her . All good things come to an end but from me and my family a massive THANK YOU X
Thank you so much for your incredibly kind and heartfelt words. It means a great deal to all of us at Prestwood Coach House.
We were truly honoured to care for your mom and to be part of her journey over those extra precious months. Knowing that she was able to enjoy special family moments,...
Thank you so much for your incredibly kind and heartfelt words. It means a great deal to all of us at Prestwood Coach House.
We were truly honoured to care for your mom and to be part of her journey over those extra precious months. Knowing that she was able to enjoy special family moments, celebrations, and activities during her time with us is something we will always treasure. Your words about the care, kindness, and professionalism shown by our team will mean so much to every member of staff.
It was a privilege to support both your mom and your family, and we are grateful for the trust you placed in us.
Thank you again for taking the time to share such a touching tribute. Your appreciation means more than words can say
Mum has been a resident at Prestwood for over three years. The home has a friendly welcoming feel. Mum has a spotlessly clean room with a good view of surrounding fields. The care from staff is outstanding , they understand her needs and preferences well. Making sure she is happy. Care staff are...
The activities at Prestwood are very varied. Mum particularly enjoys the crafts, animal visits and various outings to garden centres and recently to the safari park. The activities team work incredibly hard to find new varied activities, they currently have some quail chicks for the residents to watch.
The kitchen staff provide good meals , working well to accommodate mum's preferences and dietary requirements.
We are very happy with the care mum is currently receiving.
Thank you so much for your kind and thoughtful feedback.
We are delighted to hear that your mum has been happy and well cared for during her time at Prestwood. It is wonderful to know that she enjoys her room, the activities on offer, and the outings arranged by our dedicated team.
Your...
Thank you so much for your kind and thoughtful feedback.
We are delighted to hear that your mum has been happy and well cared for during her time at Prestwood. It is wonderful to know that she enjoys her room, the activities on offer, and the outings arranged by our dedicated team.
Your comments about our care staff mean a great deal to us. We work hard to ensure that every resident is treated with kindness, dignity, and respect, and it is rewarding to hear that our team understands your mum's individual needs and preferences so well.
We are also pleased that the activities programme and catering team have contributed positively to your mum's experience. The team will be especially delighted to hear that their efforts are appreciated.
Thank you again for taking the time to share your experience. Your feedback is greatly valued, and we look forward to continuing to provide the highest standard of care and support for your mum and your family.
There are a wide range of activities - Karen and Rachel ensure that there's always lots going on. The actual home is beautifully kept with gorgeous...
There are a wide range of activities - Karen and Rachel ensure that there's always lots going on. The actual home is beautifully kept with gorgeous views.
Everything mother needs is well catered for with a friendly face. We made a good choice!
Thank you so much for your lovely review. We are delighted to hear that your mother has been so happy with us over the past year. It means a great deal to know that she felt welcomed from day one and that our carers have made such a positive impression.
We are also pleased that you have enjoyed...
Thank you so much for your lovely review. We are delighted to hear that your mother has been so happy with us over the past year. It means a great deal to know that she felt welcomed from day one and that our carers have made such a positive impression.
We are also pleased that you have enjoyed the range of activities on offer - Karen and Rachel will be thrilled to hear your kind words. Creating a warm, engaging, and supportive environment for all our residents is very important to us, so it is wonderful to know that your mother feels well cared for and at home here.
Thank you again for your thoughtful feedback and for placing your trust in us. We are so pleased you feel you made the right choice.
We have been visiting a resident since December 2025 - we have always had a very positive experience. The staff are very friendly welcoming and caring. The home is very clean and well presented. Our friend who is a resident speaks very highly of the staff the food and the care she receives when we...
We have been visiting a resident since December 2025 - we have always had a very positive experience. The staff are very friendly welcoming and caring. The home is very clean and well presented. Our friend who is a resident speaks very highly of the staff the food and the care she receives when we visit her
Thank you very much for your kind words and for taking the time to share your experience.
We are delighted to hear that your visits have been consistently positive and that you find our team friendly, welcoming, and caring. Maintaining a clean, comfortable, and supportive environment for our...
Thank you very much for your kind words and for taking the time to share your experience.
We are delighted to hear that your visits have been consistently positive and that you find our team friendly, welcoming, and caring. Maintaining a clean, comfortable, and supportive environment for our residents and their visitors is extremely important to us, so your feedback is truly appreciated.
It is especially reassuring to know that your friend feels well cared for and speaks highly of our staff, food, and overall service. Providing high-quality care and ensuring our residents feel happy and supported is always our top priority.
Your feedback means a great deal to the entire team, and we will be sure to share your comments with them.
Not at all...
Not at all a hoist was ordered for a man of his weight and stature and every day he is up early, has all his meals with the other residents and takes part in all the great activities that are organised. The staff are wonderful and he is popular with them all. The entertainment staff organise and put on all different sorts of activities and it is obvious a lot of thought goes into this.
When he is not so well he is cared for and if he wants to speak to me they organise that too. It gives me great peace of mind to know he is happy and his sense of humour still flourishes to the full.
Thank you
It is particularly reassuring to know we have, enabled him to remain engaged with the community,...
Thank you for taking the time to share such thoughtful and detailed feedback. We are delighted to hear that your brother continues to enjoy a fulfilling and active daily life at Prestwood Coach House.It is particularly reassuring to know we have, enabled him to remain engaged with the community, enjoy mealtimes with fellow residents, and participate in the wide range of activities provided.
Your kind comments regarding our care and activities teams are greatly appreciated, and we will ensure they are shared with all staff. It is always our aim to provide person-centred care that promotes both wellbeing and independence, and we are pleased this is reflected in your brother's experience.
We are also glad to hear that you feel supported and reassured, especially when your brother is unwell or wishes to stay in touch. Providing peace of mind to families is extremely important to us. We thank you for taking the time to share your thoughts with us.
My Mum was resident at the Coach House for just over a year before she passed away. She was on an oxygen concentrator, however this was not an obstacle for admission. The Coach House is quite a small care home and has a lovely homely feel about it. Its more "home from home" than a care home and...
My Mum was resident at the Coach House for just over a year before she passed away. She was on an oxygen concentrator, however this was not an obstacle for admission. The Coach House is quite a small care home and has a lovely homely feel about it. Its more "home from home" than a care home and always smells nice! The rooms have been tastefully decorated (most very recent) and Mum had her own shower room and kitchenette area. Overall she was well looked after, the care staff were attentive and made her feel at home there. Mum did not partake in the activities there due to her vidual impairment and anxiety, but the activity co-ordinators ensure a range of activities and outings are available. There is also access to a hairdresser and podiatrist. I would recommend the Coach House, its never easy putting a loved one into care but the team were reassuring and always able to answer questions or concerns.
Thank you so much for taking the time to share such a thoughtful and heartfelt review.
It was a privilege to care for your Mum and to support you during her time with us. We are so pleased to hear that she felt at home at Prestwood Coach House and that you found reassurance in our team. Creating...
Thank you so much for taking the time to share such a thoughtful and heartfelt review.
It was a privilege to care for your Mum and to support you during her time with us. We are so pleased to hear that she felt at home at Prestwood Coach House and that you found reassurance in our team. Creating a warm, welcoming environment that truly feels like a "home from home" is very important to us, so your kind words mean a great deal.
We are especially glad you felt comfortable approaching us with any questions or concerns - supporting families is just as important as caring for our residents.
Thank you again for your recommendation and for trusting us with your Mum's care. Please know that our thoughts remain with you and your family.
Dad stayed at Prestwood for 9 days respite care, he was very apprehensive about staying there but when we collected him he was settled and had enjoyed his stay. All visitors who went to see Dad commented on the cleanliness of Prestwood and how lovelt the staff were. Thank you
Dad stayed at Prestwood for 9 days respite care, he was very apprehensive about staying there but when we collected him he was settled and had enjoyed his stay. All visitors who went to see Dad commented on the cleanliness of Prestwood and how lovelt the staff were. Thank you
Thank you so much for your kind words.
We're delighted to hear that your dad settled in well and enjoyed his respite stay with us. We understand how daunting it can feel at first, so it means a great deal to know that he felt comfortable and supported during his time here.
Lynn, your lovely...
Thank you so much for your kind words.
We're delighted to hear that your dad settled in well and enjoyed his respite stay with us. We understand how daunting it can feel at first, so it means a great deal to know that he felt comfortable and supported during his time here.
Lynn, your lovely comments about our cleanliness and team members will be shared with all the staff - they truly care about making every stay as positive and reassuring as possible.
It was a pleasure to look after your dad, and we hope to welcome him back again in the future.
The Coach House, what a home. Fantastic, happy management and staff, most importantly happy residents. My late wife Sue spent her last months there and called it home. She was treated with great respect and dignity for that I will always be grateful so thanks to all the staff and thank God for a...
The Coach House, what a home. Fantastic, happy management and staff, most importantly happy residents. My late wife Sue spent her last months there and called it home. She was treated with great respect and dignity for that I will always be grateful so thanks to all the staff and thank God for a home like the Coach House.
Glyn, Thank you so much for your very kind and heartfelt words. It truly means a great deal to all of us at Prestwood Coach House to know that Sue felt at home during her time with us.
We are deeply honoured to have been able to care for her and to support you both during such an important and...
Glyn, Thank you so much for your very kind and heartfelt words. It truly means a great deal to all of us at Prestwood Coach House to know that Sue felt at home during her time with us.
We are deeply honoured to have been able to care for her and to support you both during such an important and emotional time. Providing respect, dignity, and comfort to our residents is at the heart of everything we do, and your message reassures us that we are fulfilling that promise.
Please know that Sue will always be remembered fondly by our team. On behalf of all the staff, thank you for placing your trust in us, and for taking the time to share such meaningful feedback.
My father was a resident of the Coach House for over 2 years. The care he received was second to none. All the staff were lovely and so very helpful. The entertainment programme was varied and there was something for everyone, Dad particularly enjoyed the pub night in and the live singers. The...
My father was a resident of the Coach House for over 2 years. The care he received was second to none. All the staff were lovely and so very helpful. The entertainment programme was varied and there was something for everyone, Dad particularly enjoyed the pub night in and the live singers. The kitchen staff worked hard to provide a wide range of delicious meals and birthdays were celebrated with a cake. Special diets were also catered for. The bedrooms are large and well equipped, and the grounds are beautiful. I would highly recommend the Coach House and was pleased that Dad spent his final years in such a lovely environment.
Sharon, Thank you so much for sharing such heartfelt feedback about your father's time at Prestwood Coach House. We are truly touched to hear that he enjoyed his stay with us and that our team's care, activities, and meals made a positive difference to his experience. It means a great deal to know...
Sharon, Thank you so much for sharing such heartfelt feedback about your father's time at Prestwood Coach House. We are truly touched to hear that he enjoyed his stay with us and that our team's care, activities, and meals made a positive difference to his experience. It means a great deal to know that you felt supported and that your father's final years were spent in a comfortable and caring environment. Your kind words and recommendation are deeply appreciated by all of us here at Prestwood Coach House.
Hopefully this will continue for many years to come.
I would highly recommend the Coach House and was pleased with the speedy process of arranging care.
Hopefully this will continue for many years to come.
I would highly recommend the Coach House and was pleased with the speedy process of arranging care.
Jill, Thank you so much for your kind words and thoughtful feedback. Our team takes great pride in providing attentive and compassionate care, and it is wonderful to know that this made a difference for you. We truly appreciate your recommendation and it was a privilege to have your mom stay with us and thank you for taking the time to share your experience of Prestwood Coach House.
My Aunt joined the prestwood family in October 2021 and was a resident for almost 4 years. She lived the happiest life I'd seen her live for a very long time in those 4 years. The care she was given was exemplary on hand 24 hrs a day to attend to her needs should she need. The staff and from...
My Aunt joined the prestwood family in October 2021 and was a resident for almost 4 years. She lived the happiest life I'd seen her live for a very long time in those 4 years. The care she was given was exemplary on hand 24 hrs a day to attend to her needs should she need. The staff and from management down are wonderful couldn't ask for better. There's a daily entertainment programme from bingo to crafting it's brilliant never a dull day . I would 100% recommend prestwood coach house.
J H, thank you so much for your kind and thoughtful words. We are truly touched to hear how much your aunt enjoyed her time with us at Prestwood Coach House, and it means the world to know she felt happy and well cared for during her stay.Our team works hard to create a warm, welcoming, and...
J H, thank you so much for your kind and thoughtful words. We are truly touched to hear how much your aunt enjoyed her time with us at Prestwood Coach House, and it means the world to know she felt happy and well cared for during her stay.Our team works hard to create a warm, welcoming, and engaging environment for all our residents, so your feedback is incredibly meaningful to us. It was a real privilege to care for your aunt over the past few years, and we are so pleased that she found joy, companionship, and comfort here.Thank you again for your recommendation-it is the highest compliment we could receive.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

I am a dedicated Director of Care with a strong belief that truly outstanding care begins with compassion, respect, and genuine human connection....
I am a dedicated Director of Care with a strong belief that truly outstanding care begins with compassion, respect, and genuine human connection. Throughout my career, I have remained committed to placing individuals at the heart of every decision, ensuring that each person receives not just support but dignity, understanding, and a sense of belonging.
My approach is rooted in listening—taking the time to understand each client’s unique story, preferences, and needs. I believe care should never be one-size-fits-all, and I work closely with both clients and their families to create environments where people feel safe, valued, and empowered.
As a leader, I am passionate about building teams that share these values. I focus on nurturing a culture of kindness, accountability, and continuous improvement, supporting staff to deliver care that goes beyond expectations. I take pride in developing services that are not only high-quality and compliant but also warm, personal, and responsive.
Outside of work, I am a proud parent to two children, and I share my home with our dog, Hunter, who is very much considered my third child. Family life keeps me grounded and reinforces the importance of patience, empathy, and care in everything I do.
Frequently Asked Questions about Prestwood Coach House
How much does Prestwood Coach House cost?
The care home lists weekly fees per person between £1,250 and £1,550 for residential care (respite between £1,250 and £1,550) and between £1,250 and £1,550 for residential dementia care (respite between £1,250 and £1,550). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
What types of Care is Prestwood Coach House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Prestwood Coach House have?
There are 26 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Prestwood Coach House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Prestwood Coach House to the centre of Stourbridge?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prestwood Coach House to verify any information. View our terms and conditions. Prestwood Coach House has an Enhanced Service -what an Enhanced Service includes.