Prestwood Coach House

My Auntie Pat had 2 weeks respite, she was unsure about coming initially but she enjoyed her stay, found it to be a very peaceful, the staff were wonderful with her! She was intending to return as a permanent resident but sadly passed away before we could make the necessary arrangements! I would recommend the home to anyone.

My Mother was given a newly refurbished room that was clean and appealing with all amenities available. Room was a good size too. She was engaged in useful,, meaningful and healthy activities that stimulated her mind. There were always carers available for her. She ate well on nutritious healthy food suitable for her needs. When she came to leave she really wanted to stay. Which I suppose is the-ultimate praise from someone who didn't want to go in the first place.

We recently needed some respite care for my husband and Prestwood Coach House was recommended to us. Right from the initial telephone call to Lisa everything was dealt with swiftly and efficiently. We viewed the home and were very impressed with the care and facilities that were offered. My husband spent a week there in June and received the upmost care during his stay. All the staff made him and myself very welcome and it was a great comfort knowing that he was receiving the care and attention he needed during his stay. Respite care isn't easy to come by so we feel very lucky that we found this lovely home and will definitely be using again and recommending to anyone else who may need this service. Thank you

On February 1st 2025 my mom who had been seriously ill in hospital was discharged and moved into a lovely room in Prestwood Coach house care home .. over the next few months due to excellent care she improved noticeably and enjoyed a lot of activities surprising myself and even the doctors .. she thankfully saw the birth of another great grandson two mothers days two birthdays and another Christmas which I for one did not expect .. unfortunately her frailties eventually caught up with her and she passed away peacefully on May 11th this year .. I Personally cannot thank all of the Staff Carers Nurses and Management enough for giving me an extra 15 months with my mom and the exceptional friendly and Professional way that they looked after her . All good things come to an end but from me and my family a massive THANK YOU X

We are very happy with the care mum is currently receiving.

Everything mother needs is well catered for with a friendly face. We made a good choice!

We have been visiting a resident since December 2025 - we have always had a very positive experience. The staff are very friendly welcoming and caring. The home is very clean and well presented. Our friend who is a resident speaks very highly of the staff the food and the care she receives when we visit her

Thank you

My Mum was resident at the Coach House for just over a year before she passed away. She was on an oxygen concentrator, however this was not an obstacle for admission. The Coach House is quite a small care home and has a lovely homely feel about it. Its more "home from home" than a care home and always smells nice! The rooms have been tastefully decorated (most very recent) and Mum had her own shower room and kitchenette area. Overall she was well looked after, the care staff were attentive and made her feel at home there. Mum did not partake in the activities there due to her vidual impairment and anxiety, but the activity co-ordinators ensure a range of activities and outings are available. There is also access to a hairdresser and podiatrist. I would recommend the Coach House, its never easy putting a loved one into care but the team were reassuring and always able to answer questions or concerns.

Dad stayed at Prestwood for 9 days respite care, he was very apprehensive about staying there but when we collected him he was settled and had enjoyed his stay. All visitors who went to see Dad commented on the cleanliness of Prestwood and how lovelt the staff were. Thank you

The Coach House, what a home. Fantastic, happy management and staff, most importantly happy residents. My late wife Sue spent her last months there and called it home. She was treated with great respect and dignity for that I will always be grateful so thanks to all the staff and thank God for a home like the Coach House.

My father was a resident of the Coach House for over 2 years. The care he received was second to none. All the staff were lovely and so very helpful. The entertainment programme was varied and there was something for everyone, Dad particularly enjoyed the pub night in and the live singers. The kitchen staff worked hard to provide a wide range of delicious meals and birthdays were celebrated with a cake. Special diets were also catered for. The bedrooms are large and well equipped, and the grounds are beautiful. I would highly recommend the Coach House and was pleased that Dad spent his final years in such a lovely environment.

I would highly recommend the Coach House and was pleased with the speedy process of arranging care.

My Aunt joined the prestwood family in October 2021 and was a resident for almost 4 years. She lived the happiest life I'd seen her live for a very long time in those 4 years. The care she was given was exemplary on hand 24 hrs a day to attend to her needs should she need. The staff and from management down are wonderful couldn't ask for better. There's a daily entertainment programme from bingo to crafting it's brilliant never a dull day . I would 100% recommend prestwood coach house.

Many members of my family have stayed at Prestwood over the years always been a good experience

We were so lucky as a family that Prestwood Coachhouse could take our Mom - they literally saved her and us! Following a stay in hospital, then a step down discharge to a 'sadly' not so great care home, we moved Mom very quickly to Prestwood. From the very first point of contact to the sad passing of our Mom our family simply cannot praise all of the staff enough. Whilst it was a short stay and Mom was unable to take advantage of all the lovely things that went on she was so well looked after and we as a family were made to feel welcome as we did spend every day with her. For the last few weeks of Mom's life she was happy and comfortable. We cannot thank them enough for everything.

My godmother had visited friends at Prestwood House for many years before becoming poorly and was always impressed with the level of care and interaction given by all the staff she met. After a short illness she was happy to know she would go to Prestwood for a couple of weeks respite and within a couple of days had asked if she could stay permanently which she did for a few weeks until passing. My job has taken me into a number of care homes over the years and I can honestly say this is one of the best I have ever been to and would highly recommend.

My mother moved into the Coachhouse in September 2024 following a stay in hospital. Sadly she passed away in May 2025. She thoroughly enjoyed her stay at the Coachhouse. The standard of care throughout was first class: each day she looked forward to the varied and tasty menu. She was encouraged to participate in the wide range of daily events and activities on offer including visits out to local garden centres. We were always made very welcome as visitors. As a family we were very grateful to all at the Coachhouse for making her final days as comfortable as possible and shortly after her death planing a shrub in her memory aided by her 6 year old great granddaughter. We would not hesitate in wholeheartedly recommending the Coachhouse.

I had 1 week respite at Prestwood Coach House. Prior to the respite, the staff carried out a full assessment to check out what help I would need. They also checked out any preferences that I had and answered any queries. I had excellent care throughout my stay. The staff were very thoughtful and approachable. I always felt comfortable with staff helping me with personal care. Food was very good and there was always a sufficient amount and a good choice. Visitors were also made very welcome. I had a very comfortable bedroom, with sufficient space to move around in my powered wheelchair. It was easy to speak to a senior staff member if needed.

My mother-in-law became ill and immobile during covid. We moved her from a home in the West Mids to Prestwood Coach House because we liked the feel of the home and the level of care and calmness that the home seemed to offer compared to her previous residence. She spent the final years of her life there and although she would always have preferred to be in her own home, this was a place that was fitting for her personality and health requirements. She ate like a queen, she always praised the food and the care that she received. There were plenty of activities for her but she was a more private person and preferred her room which was always comfortable and warm. When we couldn't visit her, the staff were happy to video call and she was jollied along as much as possible so she never felt lonely. We are very grateful to all the staff at Prestwood for making our mum's final years safe and comfortable.