Wolverhampton Road, Prestwood, Stourbridge DY7 5AL
Group: Completelink Ltd
Person in charge: Jane Tatler (Director of Nursing)
Local Authority / Social Services: Staffordshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Single Rooms: 26
Shared Rooms: 7
Rooms with ensuite WC: 27
Weekly Charges Guide: Nursing Care Single up to £720 , Nursing Care Shared (per person) up to £545 (These prices are only a guideline, please contact Prestwood (Coach House) Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Prestwood (Coach House) Nursing Home: click here
Prestwood (Coach House) Nursing Home has a Review Score of 4.9 (4.917)
The Review Score of 4.9 (maximum of 10) for Prestwood (Coach House) Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Prestwood (Coach House) Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Prestwood (Coach House) Nursing Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Prestwood (Coach House) Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 0 Reviews ÷ 8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Jane F (Daughter of Resident) on Tuesday 18 August 2015. Relates to August 2015.
This is a top class nursing and care home and I have no hesitation in recommending it to anyone.
My elderly mother was there for just under 3 weeks for end of life care. The staff treated her with the utmost dignity and were very kind to both her, next of kin and any visitors. Nothing was ever too much trouble. Unfortunately she had very little appetite but the food provided always looked good. They also run activities to stimulate the residents.
The rooms and communal areas are very pleasant as are the surroundings.
The room was kept very clean and there was NO smell of urine which we experienced at other nursing homes. The private toilet was a definite plus.
In my opinion this is a very well run facility with many long term members of staff.
How likely would you be to recommend Prestwood (Coach House) Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no awards/recognitions posted yet for Prestwood (Coach House) Nursing Home
There are currently no Care Home Idol entrants who have performed at Prestwood (Coach House) Nursing Home