Prestwood Coach House

Wolverhampton Road, Prestwood, Stourbridge DY7 5AL
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9.8 21 Reviews
  • Prestwood Coach House, Stourbridge
Situated within the stunning Prestwood estate, close to the surrounding areas of Kinver, Stourbridge and Wall Heath, Prestwood Coach House is a luxury care home, providing residential, nursing dementia and respite care within a wonderful environment with facilities and services designed around clients.

The purpose built accommodation includes 27 fully furnished care suites with wet room / en suite and kitchenette. The accommodation and location is ideal for couples or individuals who are looking for greater independence and space.

Staffing levels allow the care team to spend quality time and get to know clients' wants and desires, resulting in true personal care. Housekeeping and maintenance teams ensure that the environment is well maintained and safe. Care records are updated in 'real-time' using cutting edge software, and work collaboratively with the local Doctor surgery and other healthcare professionals to complete the package of care.

The Social Activities team is on hand to ensure that there is a varied and active calendar of events and the Head Chef and his team provide nutritious meals based around a seasonal menu and freshly sourced local produce.
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Care Provided by Prestwood Coach House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1500
  • Self-Funded Nursing Care: £1250 – £1500
  • RESPITE Self-Funded Residential Care: £1250 – £1500
  • RESPITE Self-Funded Nursing Care: £1250 – £1500

All fees are inclusive of care (subject to a detailed care assessment) and also fully furnished luxury room with private en-suite. All meals and drinks are included as well as housekeeping, laundry and activities.

These prices are only a guideline, please contact Prestwood Coach House to find out the exact price for your requirements.

Contact Prestwood Coach House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Prestwood Coach House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Melissa Hunter (Director of Care Services)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (26)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • No restrictions on visiting

Parking

  • Free onsite parking

Prestwood Coach House Reviews (21)

9.8

Prestwood Coach House has a Review Score of 9.8 (9.800) out of 10, based on 15 reviews in the last 2 years.
Over all time Prestwood Coach House has 21 reviews.

Overall Experience
  • 21
  • 0
  • 0
  • 0
  • 0
Date Published
  • 21
  • 6
  • 8
  • 15
  • 6
Reviewer Connection to Prestwood Coach House
  • 9
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Jane F (Daughter of Resident) published on 2 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a top class nursing and care home and I have no hesitation in recommending it to anyone.
My elderly mother was there for just under 3 weeks for end of life care. The staff treated her with the utmost dignity and were very kind to both her, next of kin and any visitors. Nothing was ever too
much trouble. Unfortunately she had very little appetite but the food provided always looked good. They also run activities to stimulate the residents.
The rooms and communal areas are very pleasant as are the surroundings.
The room was kept very clean and there was NO smell of urine which we experienced at other nursing homes. The private toilet was a definite plus.
In my opinion this is a very well run facility with many long term members of staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Prestwood Coach House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.925 for Prestwood Coach House is calculated as follows: ( (161 Excellents x 5) + (13 Goods x 4) ) ÷ 174 Ratings = 4.925
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Prestwood Coach House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prestwood Coach House to verify any information. View our terms and conditions. Prestwood Coach House has an Enhanced Service - more info.