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9.1 Group Review Score (the average from all locations with a review score)
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Compleat Care Locations (2)

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2 Care Homes and Extra Care Housing owned by Compleat Care
Tannery Lane

Market Place, Folkingham, Sleaford NG34 0SF 

The Five Bells Residential Care Home

28 Market Place, Folkingham, Sleaford NG34 0SF 

9.1 17 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 28 Rooms from £783 / week

Compleat Care Reviews (17)

9.1

Compleat Care has a Group Review Score of 9.1 (9.139) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Compleat Care must have a Review Score.

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Review of

The Five Bells Residential Care Home

from Dave S (Son of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is in the very caring hands of this great team. He is always well-fed and very well looked after. He is certainly a lot happier and we have more piece of mind now that he has moved directly into the home.
The team are always happy and polite and you can see they put my father's needs first.
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Review of

The Five Bells Residential Care Home

from Dave G (Son of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has dementia and can be very cantankerous. The care he receives is excellent. The carers always treat him with respect and dignity, even though he can be difficult at times. I'm also delighted with the communication I receive regarding his well-being.
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Review of

The Five Bells Residential Care Home

from Claire J (Daughter of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following on from the care my Dad previously received this is a breath of fresh air, nothing is too much trouble and the communication is excellent. My Dad is really happy there and we are close by if needed.
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Review of

The Five Bells Residential Care Home

from Alex P (Son of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has the most wonderful staff who treat the residents with respect, dignity and the utmost care at all times.
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Review of

The Five Bells Residential Care Home

from C P (Stepdaughter of Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It may not be the smartest of care homes but more important than looks my stepmother seems happy at Five Bells. The staff seem to genuinely care for the residents and there always seems to be carers about. Step-mum says that she is looked after well, plentiful, is warm and smell-free. My only criticism
would be that we have to make an appointment to visit, which takes away the spontaneous quick pop-in. I guess that is part of the home security procedure though, can only be a good thing. My stepmom's room is small but homely. Can't really fault anything.
Reply from Management, , at The Five Bells Residential Care Home

Thank you very much for taking the time to review our home. It's our pleasure to meet your Step mum's needs. Our staff are the heart & soul of the care home. We appreciate your feedback and take all comments onboard to help keep improving our service.

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Review of

The Five Bells Residential Care Home

from S L (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved here after mum had died. He came from the South Lakes. He has settled in well and all the staff have been very kind to him. This is a nice place to be. Highly recommend.
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Review of

The Five Bells Residential Care Home

from Judy B (Niece of Resident) published on 6 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been resident at The Five Bells for just over a year and my parents were there for nearly ten years.
I have always found the care they have received to be of a high standard, they are treated with respect and understanding. All the staff consider my aunt's needs, they take time to listen
to her and are supporting her through a difficult time wonderfully.
The communication between myself and the team is excellent, I am kept up to date with medical information and her general daily life.
In relation to my parents, both of whom died at The Five Bells, the care and support that they received was second to none. Plus the staff were very supportive of me as I went through the difficult times.
I feel that the home is a wonderful home-from-home for the residents, with staff who care about each resident as an individual.
Reply from , Management at The Five Bells Residential Care Home

Dear Judy, thank you kindly for taking the time to review our service. It was a pleasure to meet the needs of your late parents and more recently to provide care for your aunt. We're really pleased to hear our communication and support levels have been kept to a high standard. Thank you again.

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Review of

The Five Bells Residential Care Home

from Ann H (Niece of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Moving to The Five Bells was the best decision my Aunt could make. Over the past year my Aunt has settled well and regards it as home. It also means she is closer to my home so I can visit weekly. The support and care by the staff is excellent and her dignity and choices are always respected. Communication
between the home and myself is valued.
My Aunt has a lovely flat where she can be independent but also receive any support she needs from the residential care home. She enjoys to walk up and down the lane to spend time on the patio overlooking the countryside or up into the village. I am reassured knowing she is safe and content.
All staff (including team leaders, activity workers, carers, managers, domestic and admin staff) always have a smile and will spend time chatting to my Aunt as they go about their work.
Thank you Five Bells, I cannot recommend you highly enough. You always aim to listen and support.
Reply from Management at The Five Bells Residential Care Home

Dear Ann, thank you very much for taking the time to review our care home. It is a pleasure to have your aunt with us and we're really pleased to hear that she is enjoying her new home and our team is providing the support she needs.

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Review of

The Five Bells Residential Care Home

from Mark S (Son of Resident) published on 23 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother, who is 96, spent six weeks at Five Bells recovering from a broken hip. The home is small and the building has a great history and character but its age can present challenges like narrow passageways and awkward steps, but the real trump card is the staff.
They were unfailingly kind, considerate
and efficient and make the place feel like a real home from home.
Food was good, freshly prepared and age-appropriate. Rehabilitation plans were quickly prepared, explained and carried through.
I'd like to offer my grateful thanks to everyone at Five Bells.
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Review of

The Five Bells Residential Care Home

from Craig H (Son of Resident) published on 11 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident at Tannery Lane, 5 Bells Care home in Jan 19. Since that point her confidence has grown and her independence has returned. The staff, facilities and general care provided is excellent. I have absolutely no concerns for her wellbeing.
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Review of

The Five Bells Residential Care Home

from John F (Respite Resident) published on 28 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The two weeks respite care that I had was excellent. All staff were caring and friendly and the room was homely and comfortable. Would certainly be happy to go again.
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Review of

The Five Bells Residential Care Home

from J W (Son of Resident) published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Five Bells is a safe and caring home for my mother who has lived there for the last eight years. The staff have an excellent attitude and make the residents feel at home.
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Review of

The Five Bells Residential Care Home

from Stuart C (Nephew of Resident) published on 28 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring friendly staff are the key feature of this home.
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Review of

The Five Bells Residential Care Home

from Angie T (Daughter of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a fall my mother was discharged from hospital to a respite bed. Even though she arrived late the staff were kind and helpful. I felt completely secure knowing that mum was being well looked after. The staff were all kind, efficient and caring. The food was freshly prepared and well cooked.
Mum was very happy there and very well looked after. I would definitely use again.
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Review of

The Five Bells Residential Care Home

from John J (Son of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at The Five Bells for more than eight years until her death on January 30th 2017.
She was very happy there, at first having a delightful cottage in the complex and later moving into a room of her own within the main building as she required more care.
Generous care and support
was provided throughout.
She really thought of it as "home".
The caring staff and nurses are all excellent, they saw to her every need, they looked upon her as their grandmother, even coming in to sit with her on their days off while she was dying. Excellent.
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Review of

The Five Bells Residential Care Home

from Ann T (Wife of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the 18 months my husband was at The Five Bells I and my family found the care, comfort and homeliness second to none. I came every day so was able to observe the day to day life of the home.
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Review of

The Five Bells Residential Care Home

from James B (Son-in-law of Resident) published on 9 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very supportive and caring staff. Lovely to see the same staff every time we visit Dad is very happy here and well supported with his interests. The Five Bells has a 'homely' feel which we appreciate.
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Awards / Recognitions (0)

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Frequently Asked Questions about Compleat Care

Costs for care homes owned by Compleat Care

Average costs per week for care homes owned by Compleat Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Compleat Care, based on 1 out of 1 settings.
Type of Care Provided Average Weekly Cost
Residential Care £783
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Compleat Care own?

Compleat Care own 1 Care Home.

Which Compleat Care Care Homes have the highest review score?

The Five Bells Residential Care Home has the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Compleat Care to verify any information. View our terms and conditions.