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Care Home Owned by Millennium Care Group in Lancashire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Millennium Care Group in Lancashire

Only the locations & reviews in Lancashire for Millennium Care Group are showing below.

View the details of all 5 locations (with 356 reviews) owned by Millennium Care Group

Millennium Care Group Locations in Lancashire (1)

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1 Care Home owned by Millennium Care Group in Lancashire
Lavender Hills Care Home

Stubbins Vale Road, Stubbins Vale, Ramsbottom, Bury BL0 0NP 

9.9 102 reviews
"We were looking for a home for dad. We spent time visiting all the homes in our area. Lavender Hills stood out far above all the other…"   Read all 102 reviews
Location Type Care Home

Lavender Hills is surrounded by breathtaking panoramic views in a luxury setting with each bedroom having a shower ensuite, providing the highest in residential care. The home is situated a short five minute journey from the M66 motorway junction providing… Read more about Lavender Hills Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 45 Rooms

Millennium Care Group Reviews in Lancashire (102)

9.6

Millennium Care Group has a Group Review Score of 9.6 (9.560) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Millennium Care Group must have a Review Score.

Overall Experience
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Reviewer Connection to Millennium Care Group
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Review of

Lavender Hills Care Home

from Emma T (Daughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were looking for a home for dad. We spent time visiting all the homes in our area. Lavender Hills stood out far above all the other homes. The home is clean and beautifully presented. The staff all go out of there way to welcome you in and make you feel part of a family the moment you step through
the door. We love how their ethos is to care for your loved ones in a nurturing environment but promote and encourage independent living where possible. The atmosphere around the home is incredibly calm. The menu offered by the chef is incredibly extensive and the food looks amazing. The relaxed dining experience has more of a restaurant feel to it and not institutionalised like other homes we visited. I would absolutely recommend Lavender Hills to anyone looking for a future home for their loved ones.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from C C (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was welcomed to Lavender Hills in January of this year and although it has been a stressful time for her and our family she has settled in well.
We have found the carers very supportive of both us and mum. Nothing is too much trouble. The care is exceptional.
Mum and indeed all the residents
are treated with dignity and respect.
The facilities are excellent. Communication is very good and we are informed of any changes in mums condition immediately.
We are so glad that we chose Lavender Hills to look after mum, we have all been made to feel part of the family.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from J T (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a new resident at Lavender Hills and the family are so pleased with the way he has adapted to living in care.
He has gained back some of his independence and enjoys all aspects of his new life. He loved going swimming and winning the Easter hat competition. The staff always greet everyone
with a smile and welcome us when we visit. I feel not only has Lavender Hills given me my life back it has also made dad's so much more interesting and exciting for him.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Kate W (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Lavender Hills Care Home for just over 6 months and she has settled in really well. The staff have been brilliant looking after her and a huge weight has been lifted knowing that she's safe and well looked after at Lavender Hills.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Mike L (Son of Resident) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Lavender Hills Care Home in October 2023. The period leading up to her move was extremely stressful for my wife and I and like many, I was concerned as to whether I was doing the right thing.
Being able to work with the team to prepare mum's room in advance went a long way to easing
my worries.
Arriving at Lavender Hills with mum was a revelation, she was welcomed like a long lost friend and within minutes, she was settled.
Over the next twelve months we have seen mum recover some of her spark, there have been bumps along the road and times when she hasn't been right, but the staff have been brilliant and have always turned things around.
I do believe the fact the entire staff buy into the Lavender Hills approach, makes a massive difference. The weekly events and activities are marvelous but it is the fact that each resident is cared for and treated as an individual that makes such a difference.
Thank you for making mum happy in the moment and removing the stress from me.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from G H (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lavender Hills Care Home are always very friendly and helpful. The staff work hard to tailor for each individual's needs, which we know is a challenge.
The only 4-star rating (safety/security) is due to temporary issues with the lift.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Rebecca M (Granddaughter of Resident) published on 7 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living in out of the area, I don't get to see my nan all the time but love seeing the photos and videos of my nan enjoying her best life at Lavender Hills. Seeing the videos of my nan ice skating in a wheel chair, with the carers pushing her around and having so much fun was amazing. Well done Lavender
Hills, the care you have for all the residents is very special and I'm so glad my nan is enjoying life and been treated so well by you all.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from V B (Daughter of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's experience at Lavender Hills has been exceptional. The staff have been very caring and supportive. Mum has been made to feel at home. Any requests have been dealt with very promptly by the manager. Mum has enjoyed having her hair done every week and joining in the activities.
Mum's wellbeing
and happiness have improved since she arrived at Lavender Hills.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from S F (Daughter of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at Lavender Hills for over 4 years and really enjoys living there. The facilities that are provided are very good and there are always lots and lots of activities and trips to keep all the residents busy and happy! This often includes tailored trips depending on what certain residents
might like. The staff are fantastic and know all the residents very well and look after them really well really going above and beyond. I would not hesitate in recommending Lavender Hills!
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Samuel W (Grandson of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be more pleased with the care my grandma is receiving at her care home. The staff are truly fantastic, treating the residents like family and ensuring that the environment feels like their very own home. They are just there to lend a hand, creating a warm and welcoming atmosphere. Every member
of the team is incredibly friendly, and their positive attitudes are infectious. Since moving in, my grandma has been thriving and looks better than ever. It's comforting to know she is in such capable and caring hands. Highly recommended!
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Max M (Niece of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my Auntie. All the team members at Lavender Hills were extremely friendly and helpful. They arranged a private area where we all could relax and have coffee. It was a wonderful afternoon. Thank you for all you do for the residents.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Colin M (Son-in-law of Resident) published on 30 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home, well lead by manager and team. All the staff go above and beyond to make my mother in laws life a better one. There are always activities to cater for the residents. They do group activities and one on one activities. The home and staff always cater for us as a family. As we travel 2 hours
to get to the home, we are always met with pleasant friendly staff who always offer us a hot drink and food, which is important to us as a family. We are still able to eat with mum and spend quality time with her.
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Review of

Lavender Hills Care Home

from Stephanie M (Daughter of Resident) published on 30 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am just really impressed with the amount of care my mum receives at this home. This month the care home have taken my mum ice skating. When she was younger, she loved ice skating. They always show much respect with all the residents and my mum is always smiling and happy.
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Review of

Lavender Hills Care Home

from C W (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Lavender Hills 18 months ago, she settled in very quickly which was a relief to all the family as we had moved her from another care home where we had a bad experience. Lavender Hills not only supported mum with the transition but the family as well. We haven't looked back. Mum gets involved
in lots of activities and goes on some fabulous trips, including things like ten pin bowling, ice skating, bike rides going to the cinema to mention just a few. It's great to see her smiling and happy.Throughout the year there are also plenty of family events such as the Summer BBQ, firework night, Mother's Day and Father's Day. I have complete trust and confidence in the level of care provided to my mum by all members of staff. Fabulous.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from K L (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lavender Hill provides exemplary care for its residents. There is a family feel from the moment you arrive. Staff not only know the people for whom they care, they also make every effort to know their families too.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Alison F (Friend of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit a close family friend who moved into Lavender Hills in the summer. From the first day, the experience has been so positive. Our friend settled in from day one. The activities and outings the home provide are excellent and varied, making sure everyone benefits. The home is so vibrant and such
a happy place to visit, this is in no small part due to the staff. Nothing is too much trouble and we know that our friend is in safe hands and living a full and enriching life at a time when, safety, comfort and care is needed. Thank you for the care you all take of the residents. I have to mention birthdays, every birthday is marked with a beautiful cake made in the kitchens and of course a rendition of "Happy Birthday" such a lovely touch.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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Review of

Lavender Hills Care Home

from Carl M (Son-in-law of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lavender Hills are amazing, they treat my mother in law and all the residents as if they where looking after their own family. My mother in law has done more activities and enjoyed herself far more than I thought she would, this is down to the team at Lavender Hills who get all residents
involved in whatever is going on.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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  • Care / Support
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  • Treated with Dignity
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Review of

Lavender Hills Care Home

from Sally B (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Lavender Hills for eighteen months now and it was definitely the right choice for her. All the staff throughout the home are caring, professional, friendly and helpful and great at what they do. The food is of a high standard, my mum has certainly put much needed weight
on since she has been there. Lavender Hills is set in lovely grounds and the inside too is lovely. My mum enjoys the many activities and entertainments provided, she has been on many trips out too and it's lovely to see all the photos on Lavender Hills' social media pages. I highly recommend Lavender Hills if your loved one has to move into a care home.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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  • Treated with Dignity
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Review of

Lavender Hills Care Home

from Susan C (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lavender Hills is a wonderful home! in every sense of the word. The location, the rooms and the facilities are second to none. But most of all it is the staff who make it so special, they are dedicated, genuinely caring and friendly to not only the residents but their families too. My Mother has been
a resident since September 2021 and has enjoyed a quality of life that we never would have imagined.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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  • Treated with Dignity
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Review of

Lavender Hills Care Home

from Sharon D (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been happy since the day she arrived in January 2024. The team made her feel really welcome from Day 1. They genuinely care about the residents and look after the families as well. Lots of activities going on that involve the residents and family so you still feel part of their lives. Mum's
room is always lovely and tidy and the communal areas are really lovely and relaxing when you visit. It has been a genuine blessing to have mum living here as I never worry about her welfare and happiness as I know she is very settled in a good routine. Nothing is ever to much trouble.
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

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  • Treated with Dignity
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Awards / Recognitions (8)

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