Millennium Care Group in Greater Manchester | 4 Care Homes

Review of
Worthington Lake Care Home
from Alison P (Daughter of Resident) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

My dad had broken his hip and following a hospital admission he returned to Worthington Lake. The staff gave him reassurance, care and support to settle him back home and to regain his confidence. The professionalism of the carers, the occupational therapist and all staff have enabled Dad to feel happy

back at Worthington Lake and to walk safely again. Thank you for the extra TLC provided to Dad and the family, particularly at this time, it is much appreciated.

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Review of
Lakeside Nursing & Residential Home
from Anna-Marie B (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Making the decision to place my mum into residential care has been the toughest decision of my life. Despite our best efforts as a family with the support of home carers, being in her own home was not an option for my Mum.
After previous bad experiences with respite and rehabilitation care, I was heartbroken

when my Mum moved into Lakeside in June 2024.
Gail, Lisa and their amazing team were fantastic at helping my Mum settle and treated my endless questions, phone calls and enquiries as never too much trouble as I struggled with my Mum's illness and her decline.
What Lakeside gave to my Mum was dignity, love and first-class round the clock care. Everyone of the staff treated my Mum like one of their own family members.
But what they also did was treat me like one of their own too. Helping me, supporting me through making decisions to ensure my Mum got the care she rightly deserved.
I will be eternally grateful for the time we had with Mum at Lakeside.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your heart felt review. We loved caring for your mum, you and your brother. Your mum was an inspiration to us all and a fashion icon, which we loved. Hope to see you soon for a catch…read more

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Review of
Lakeside Nursing & Residential Home
from John H (Son of Resident) published on 26 November 2025 Submitted via Website • Report

Overall Experience

Lakeside became a welcomed second home to my dad and the staff became a family. It's impossible to put in to words how grateful I am for everything you have done over the last two years for my dad's health and wellbeing as well as my own. Thank you so much for everything and hope to see you soon and

keep in touch with you all, regards John

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your positive review. It was a pleasure to have your dad under our care. He taught us so much about plants and gardening (especially sun flowers and sweet peas). We look forward to…read more

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Review of
Lakeside Nursing & Residential Home
from YVONNE F (Niece of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

I recently attended my elderly Aunt's special birthday. She had a wonderful day and I asked the Manager if the members of staff could help me organise a small party for her as I live a long distance away from her and I'm in my seventies . The Manager and staff Co-ordinated and organised everything

food ( buffet) provided was wonderful and the cake was delicious. Nothing was too much trouble. On a daily basis my Aunt is well cared for and is kept busy with a variety of age appropriate activities which she thoroughly enjoys and keeps her occupied. She even has occasional visits to outside venues . I think the Manager and her team are very caring, and make all their residents feel welcome and well looked after. My Aunt seems very happy there and I would recommend the Care Home to anyone.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you Yvonne for you comments. It is a pleasure to care for your Aunt and she amazes us all with her energy, no one would guess she is 101!

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Review of
Norley Hall Care Home
from T A (Daughter-in-law of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

From first walking into the home it had a warm and welcoming feeling this was extremely comforting for me as when a loved one goes into respite with a view to it being permanent it is a hard decision and to feel how I felt when I was there was comforting. All the staff from cleaners to managers were

welcoming to us as a family especially under the circumstances nothing was too much trouble for them, we were made to feel comfortable was shown around and everything explained to us. We were able to stay and enjoy coffee/ tea etc when the entertainment was on. The home is a credit to all who work there and would highly recommend to others looking for care.

Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home

Thank you sincerely for your kind words. It was our pleasure to welcome you and your family into the home, especially at such an important and emotional time. We understand how difficult the decision…read more

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Review of
Langtree Care Home
from L B (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

Mum came into Langtree initially for 9 days respite care whilst I went on a much needed holiday. Upon my return and during my first visit to mum at Langtree she was quite adamant that she would like to stay longer as she was really enjoying her stay. She had nothing but positive things to say about

the staff who were very friendly and caring, the excellent food, her lovely comfortable room and the amount of engagement activity, both planned and adhoc. She had her 91st birthday whilst in Langtree and they made such a fuss of her which she absolutely loved. Mum ended up staying for 4 weeks and thoroughly enjoyed her stay. I have no hesitation in recommending Langtree.

Reply from Stacey Astin, Regional Manager at Langtree Care Home

Thank you for your lovely review, we will pass your comments onto the team.It was a pleasure to have your mum with us and to have the opportunity to celebrate her birthday with her, we look forward to…read more

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Review of
Langtree Care Home
from Dawn G (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

Langtree is a lovely care home. My Mum is on respite there and is being extremely well cared for, after several difficult weeks in hospital. All of her needs are taken care of, with minimal fuss and Mum has made amazing progress.
One of the best features is the staff that work there, nothing is too

much trouble for them and they make a lot of effort to build a meaningful relationship with each individual resident, from day one. It's lovely to see Mum's face light up when she sees a member of staff. When I have questions or concerns there's always a member of the caring team or a manager willing to discuss things, which is very reassuring.
As well as trips out, there is an incredible variety of well run in-house activities for residents. These make a massive difference and create a positive and fun atmosphere in the home, which all contributes to making it a special place to live. I'm pleased I chose Langtree to care for my Mum.

Reply from Stacey Astin, Group Regional Manager at Langtree Care Home

Thank you so much, Dawn, for your wonderful review. We are delighted to hear that your mum is settling in well and making such great progress after her time in hospital.Our team will be so pleased to…read more

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Review of
Langtree Care Home
from Karen S (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

My mum has only been a resident at Langtree for a matter of weeks, but after ten months of being in hospital, I am seeing an improvement in her. A care home isn't just about the care, but for me it's the whole package, the environment, activities, the staff, the way visitors are treated, the list is

endless , and for me Langtree ticks the boxes. Only this week my mum and other residents were taken to a local garden centre. That was the first time in ten months that my mum left a care/ hospital setting, and as an avid gardener, she loved it. Thankyou

Reply from Andrew Thompson, Deputy Manager at Langtree Care Home

Thank you for your review Karen. It is great to hear what a positive impact you are seeing in Mum thanks to the efforts of the entire team and the environment and setting here at Langtree. It is a…read more

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Review of
Langtree Care Home
from Sophie M (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

Both parents have been at Langtree for a month now and it is the best decision we could have made. The home itself feels more like a hotel than a care home - no beige rooms filled with people asleep in recliners. Their individual bedrooms are spacious and well decorated. The food is plentiful and healthy,

all made on site by a great chef. But what really makes it is the staff. They are incredibly hardworking, caring and bright.

We've had a couple of teething problems, which is natural since the home opened very recently, but they have been sorted out and I can sleep easy knowing my parents are cared for so well.

Reply from Stacey Astin, Group Regional Manager at Langtree Care Home

Thank you so much for taking the time to share this lovely feedback. It is a privilege to support your Mum & Dad at Langtree. Our team work really hard to ensure a friendly, homely and welcoming…read more

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Review of
Lakeside Nursing & Residential Home
from Jackie E (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report

Overall Experience

I literally cannot praise Lakeside enough. My dad has been a resident for 2.5 years and my mum was also there until December 2022 when she sadly died.
They helped my dad's transition as a widower and treated him with love, care and compassion. It was a difficult time and for myself, my brothers

and the rest of our family, knowing my dad was so well cared for meant everything to us.
As a whole I cannot praise the management, nursing, catering, carers, office and laundry staff enough. Nothing is too much trouble. I would also like to recognise the efforts as Activities Coordinator, she works so hard to find ways to encourage my dad to join in activities and events.
Thank you Lakeside for looking after my dad like he's your dad.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your praise with regards to our whole team, and understanding that it is always a team effort to provide care for your Dad. He is a true gent and a pleasure to care for.

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Review of
Lakeside Nursing & Residential Home
from Jenny R (Daughter-in-law of Resident) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

Mother in Law has lived at Lakeside for 5 years and is very settled and happy, well cared for with advanced dementia. The staff are always positive and welcoming and the activities keep a level of joyous engagement to the place. We are very grateful to the staff at Lakeside.

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Review of
Norley Hall Care Home
from C D (Husband of Resident) published on 22 May 2025 Submitted via Postal Card • Report

Overall Experience

Norley Hall care home came to the rescue after a disasterous brief stay at another care home, which had been organised by NHS at Wigan Infirmary. It was like coming out of darkness and despair into a world of sunshine.
My wife had one to one respite care. The support and treatment by a dedicated management

and caring staff was exceptional. It has certainly changed my opinion of what living in a care home could be like. The management came out immediately to do the transfer between homes and was waiting to welcome us to Norley Hall when we arrived in the evening. I was always made welcome to visit and stay at any time. Everyone was so kind, considerate and helpful. It was a very happy experience in a difficult situation.
I have read and agree with all the recent positive review for Norley Hall. They are an accurate reflection of my experience.

Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home

Thank you so much for your kind and heartfelt words.We were truly sorry to learn of your wife's initial experience, and we are honoured that Norley Hall was able to offer the care, comfort, and…read more

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Review of
Lakeside Nursing & Residential Home
from Marian B (Resident) assisted by family/friend published on 1 May 2025 Submitted via Postal Card • Report

Overall Experience

From the very first point of contact with Lakeside care home I have been treated, by all, with kindness, humanity and understanding. I have been welcomed and valued as a person, whilst my physical needs have been taken care of in a professional, supportive and homely manner. Staff provide a friendly,

family feeling of care - nothing is too much trouble, day or night. They are kindness itself. I want for nothing. I immediately felt safe. I am comfortable, content and confident. I feel in safe hands.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely comments, it is a privileged to have you stay with us.

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Review of
Lakeside Nursing & Residential Home
from A S (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report

Overall Experience

My mum was 90 today. She has only resided in Lakeside for a week but, in that short time, staff have ensured that they have got to know her. Today, myself and a few relatives came to celebrate her birthday. The staff had made a delicious birthday cake and provided a nice buffet, which was much appreciated.

We never thought my mum would end up in a care home but I know she will be well cared for and looked after in a loving environment.

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Review of
Lakeside Nursing & Residential Home
from Gillian C (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report

Overall Experience

Almost 99, having lived independently, Mum decided she needed 24 hour care.
It was with some trepidation that I visited Lakeside, but I need not have been anxious as we were instantly welcomed into lovely surroundings and a vibrant atmosphere, by friendly, polite and happy staff.
We felt immediately

at ease and reassured in such a pleasant, clean and family environment. One week later Mum took up residence and has never looked back. She is thriving in the care and love that she is receiving. She is treated with dignity, respect and professionalism at all times whilst enjoying the social conversations and friendships. The very genuine positive staff /resident and staff/staff relationships are clear for all to see.
Mum , and her family, have been welcomed and embraced into the family at Lakeside. All staff are approachable. Mum feels in safe hands , giving her the confidence to join in amazing outings, which we never expected.
Mum is happy. We have peace of mind. Priceless!

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Review of
Norley Hall Care Home
from J G (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

When mom was admitted to Norley following a fall causing a broken hip, she was welcomed far more than her previous home. She was happier and looked after with dignity and care. Her food Was well cooked and presented and the entertainment was fabulous. All special days and occasions were celebrated.

When Mum passed I became a volunteer to pay back the love and respect given to her.

Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home

Your heartfelt words mean so much to us. We're truly honored to have been a part of your mum's journey and to have provided her with the care, dignity, and joy she deserved. Knowing that she was happy…read more

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Review of
Norley Hall Care Home
from H G (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report

Overall Experience

Well What Can We Say Norley Hall is an amazing place, The main and single important thing is mum feels safe, all staff are fabulous (mums words). We have the Ethos that we are all family. The home comforts are evident and the personal care is very goo. As a daughter I have a lot less worry now mum

has a high standard of care and is happy food and facilities are very good. There are wonderful enrichment opportunities daily.

Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home

Thank you so much for your kind words and heartfelt feedback. It means a great deal to us to know that your mum feels happy, settled, and well-cared for at Norley Hall. Our team is dedicated to…read more

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Review of
Norley Hall Care Home
from K B (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report

Overall Experience

My mum has been at Norley Hall Care Home since the start of the year and we are really pleased with the way she has settled in, considering the nature of her difficulties. From the very start when the manager came to visit her we felt reassured that she would be in good hands. All the staff show care

and understanding for individual needs. It is a happy place and we are always made to feel welcome. We are encouraged to share any little questions or concerns, and feel like we are always listened to.

Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mum has settled in well at Norley Hall Care Home. It means a lot to us to know…read more

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Review of
Norley Hall Care Home
from L D (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report

Overall Experience

My Mum has been a resident in Norley Hall since February 2023. I am so grateful for the care and support she gets. The management and staff are wonderful and look after her so well she enjoys the food and the activities and entertainment provided. I visit frequently and its such a pleasure to see her

so settled and happy which gives me great peace of mind.
Thank you Team Norley.

Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home

Thank you so much for your kind words and thoughtful feedback. It means the world to us to hear how happy and settled your mum is at Norley Hall. Our dedicated team takes great pride in providing…read more

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Review of
Norley Hall Care Home
from Kev W (Son of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

My Mum has been a resident at Norley Hall Care Home since June 2024, and from the very beginning, she was welcomed into a caring and supportive community. The level of one-to-one care and attention she has received is truly second to none.
There is always a variety of entertainment and social activities

on offer, keeping her engaged and mentally stimulated. This has made such a difference to her overall well-being. The quality of food is also excellent, with a varied menu that has undoubtedly contributed to her improvement.
The staff are always happy, friendly, and incredibly helpful - nothing is ever too much trouble. In fact, my mum has often said she wishes she had moved here years ago, as she wouldn't choose to live anywhere else.
I am eternally grateful to all the staff for the kindness, and support they continue to provide. Their dedication brings immense peace of mind, knowing my Mum is in the best possible hands.
Thank you, Norley Hall team, for everything you do!

Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home

Thank you so much for taking the time to share such a heartfelt and detailed review of your Mum's experience at Norley Hall Care Home. We are thrilled to hear that she has felt welcomed into our…read more

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Care Homes Owned by Millennium Care Group in Greater Manchester

Millennium Care Group Locations in Greater Manchester (4)

Millennium Care Group Reviews in Greater Manchester (261)

Worthington Lake Care Home

Lakeside Nursing & Residential Home

Lakeside Nursing & Residential Home

Lakeside Nursing & Residential Home

Norley Hall Care Home

Langtree Care Home

Langtree Care Home

Langtree Care Home

Langtree Care Home

Lakeside Nursing & Residential Home

Lakeside Nursing & Residential Home

Norley Hall Care Home

Lakeside Nursing & Residential Home

Lakeside Nursing & Residential Home

Lakeside Nursing & Residential Home

Norley Hall Care Home

Norley Hall Care Home

Norley Hall Care Home

Norley Hall Care Home

Norley Hall Care Home

Awards / Recognitions (8)

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