Search...

Lavender Hills Care Home

Stubbins Vale Road, Stubbins Vale, Ramsbottom, Bury, Lancashire BL0 0NP
Lavender Hills Care Home Logo
Jobs
Lavender Hills Care Home logo
We too have always felt a part of the Lavender Hills community.Margaret M(Daughter of Resident/Service User)
Lavender Hills Care Home, Bury
The staff were wonderful, helpful and caring. The meals were very good.Jack F(Resident / Service User)
Lavender Hills Care Home, Bury
The quality of care is superb. The staff are caring, considerate and professional in their work.John H(Son-in-law of Resident/Service User)
Lavender Hills Care Home, Bury

Lavender Hills is surrounded by breathtaking panoramic views in a luxury setting with each bedroom having a shower ensuite, providing the highest in residential care. The home is situated a short five minute journey from the M66 motorway junction providing ideal access to Bury, Bolton, Manchester, Blackburn and the Lancashire and Greater Manchester areas.

The home is set within 12.5 acres of landscaped and mature gardens which is home to a...  

Care Provided by Lavender Hills Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group / Owner

Person in charge

  • Kala Morton(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Lavender Hills Care Home Reviews (107)

Submit a Review
9.9

Lavender Hills Care Home has a Review Score of 9.9 (9.934) out of 10, based on 33 reviews in the last 2 years. Over all time Lavender Hills Care Home has 107 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lavender Hills Care Home
Loading...
Showing 107 reviews matching selected criteria
Review from Linda S (Daughter of Resident) published on 21 April 2026 Submitted via Website
Overall Experience

My dad spent the last three years of his life here. I cannot thank the staff enough for the care and compassion they showed him, and us, throughout that time, up to, and including his death in Feb 26. He was always treated with dignity, kindness, and patience, and it gave our family great peace of mind knowing he was in such a supportive environment. The team went above and beyond to ensure his comfort and wellbeing, and their dedication truly made a difficult time much easier for us. I would highly recommend this care home to anyone looking for a safe and caring place for their loved one.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words.

They will be passed along to the staff

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa B (Daughter of Resident) published on 14 April 2026 Submitted via Website
Overall Experience
My Mum moved to Lavender Hills in February 2025 , I was worried that it wasn't the right thing to do but I wish we had made the decision earlier as the care and love she got there was truly amazing .
My Mum was just frail so need daily help which she got and her demands of tea in a china cup was met with a smiling face !!
Andy the chef is the only person I know that got my Mum to eat and enjoy it and anything she wanted she got .
For me as her daughter I was always greeted with a friendly hello and any concerns I had was listened to and acted on so I felt happy Mum was well looked after 24 hours .
Sadly Mum passed away in August but my fondness for Lavender Hills still continues and I wouldn't hesitate in considering this care home if ever we need it in the future .

Well done to every single person there . You are brilliant..

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words.

They will be passed along to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Brother of Resident) published on 24 February 2026 Submitted via Website
Overall Experience
I have found the care and facilities offered by the Lavender Hill Care home to be excellent in every way.
The staff are consistantly kind, helpful

conscientious, positive and well informed about the best way to treat the residents in their care and nothing appears to be too much trouble to ensure the residents are happy and healthy.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words.

They will passed along to the staff

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M E (Son of Resident) published on 16 December 2025 Submitted via Website
Overall Experience

Really caring staff who genuinely are trying to make a difference for the residents. The efforts around the Christmas decorations are amazing. Staff are happy to help take residents out for a walk to the local paper shop and there is a changing weekly timetables of activities. External trips with family and friends are actively encouraged. Food is cooked to order. The team also support relatives and friends

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words.

They shall be passed along to the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E E (Wife of Resident) published on 21 November 2025 Submitted via Website
Overall Experience
Lavender Hills excellent.
A little disappointed by lack of welcome and handover on first day. I spoke to them and they say it shouldn't have been like that.
Since then top marks and very welcoming.
Kala, manager particularly helpful and available.

My husband thinks that the food is very good.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words.

They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Sister-in-law of Resident) published on 18 November 2025 Submitted via Website
Overall Experience
Care was needed for my sister-in-law after hospitalisation, and we sat in on some interviews she had with prospective establishments. Lavender Hills stood out for us, They were very professional in explaining everything to us,very relaxed and friendly in approach.Having no previous experience of Care Homes thiis was reassuring.
We live outside the area, and Kala and her staff are excellent in keeping us up to date with everything .Our biggest relief is my sister-in-law's attitude to this necessary change to her life.
Lavender Hills has reinvigorated her view on life, providing a reason to plough on despite her difficulties.Everyone is cheerful, so pleasant and interesting, it raises the spirits.

She is escorted to medical appointments, in -house visits by optitians, chiropodist, hairdresser, G.P. the list is impressive.There is a good choice of entertainment possibilities, don't feel like it today, no problem! The daily ritual of menu choice is a favourite she loves . A winner!

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words.

They will be passed along to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma T (Daughter of Resident) published on 14 August 2025 Submitted via Website
Overall Experience

We were looking for a home for dad. We spent time visiting all the homes in our area. Lavender Hills stood out far above all the other homes. The home is clean and beautifully presented. The staff all go out of there way to welcome you in and make you feel part of a family the moment you step through the door. We love how their ethos is to care for your loved ones in a nurturing environment but promote and encourage independent living where possible. The atmosphere around the home is incredibly calm. The menu offered by the chef is incredibly extensive and the food looks amazing. The relaxed dining experience has more of a restaurant feel to it and not institutionalised like other homes we visited. I would absolutely recommend Lavender Hills to anyone looking for a future home for their loved ones.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Daughter of Resident) published on 7 May 2025 Submitted via Website
Overall Experience
My mum was welcomed to Lavender Hills in January of this year and although it has been a stressful time for her and our family she has settled in well.
We have found the carers very supportive of both us and mum. Nothing is too much trouble. The care is exceptional.
Mum and indeed all the residents are treated with dignity and respect.
The facilities are excellent. Communication is very good and we are informed of any changes in mums condition immediately.

We are so glad that we chose Lavender Hills to look after mum, we have all been made to feel part of the family.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Daughter of Resident) published on 2 May 2025 Submitted via Website
Overall Experience
My father is a new resident at Lavender Hills and the family are so pleased with the way he has adapted to living in care.

He has gained back some of his independence and enjoys all aspects of his new life. He loved going swimming and winning the Easter hat competition. The staff always greet everyone with a smile and welcome us when we visit. I feel not only has Lavender Hills given me my life back it has also made dad's so much more interesting and exciting for him.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kate W (Daughter of Resident) published on 14 January 2025 Submitted via Website
Overall Experience

My mum has been in Lavender Hills Care Home for just over 6 months and she has settled in really well. The staff have been brilliant looking after her and a huge weight has been lifted knowing that she's safe and well looked after at Lavender Hills.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mike L (Son of Resident) published on 10 January 2025 Submitted via Website
Overall Experience
Mum moved into Lavender Hills Care Home in October 2023. The period leading up to her move was extremely stressful for my wife and I and like many, I was concerned as to whether I was doing the right thing.
Being able to work with the team to prepare mum's room in advance went a long way to easing my worries.
Arriving at Lavender Hills with mum was a revelation, she was welcomed like a long lost friend and within minutes, she was settled.
Over the next twelve months we have seen mum recover some of her spark, there have been bumps along the road and times when she hasn't been right, but the staff have been brilliant and have always turned things around.
I do believe the fact the entire staff buy into the Lavender Hills approach, makes a massive difference. The weekly events and activities are marvelous but it is the fact that each resident is cared for and treated as an individual that makes such a difference.

Thank you for making mum happy in the moment and removing the stress from me.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G H (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
The staff at Lavender Hills Care Home are always very friendly and helpful. The staff work hard to tailor for each individual's needs, which we know is a challenge.

The only 4-star rating (safety/security) is due to temporary issues with the lift.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rebecca M (Granddaughter of Resident) published on 7 January 2025 Submitted via Website
Overall Experience

Living in out of the area, I don't get to see my nan all the time but love seeing the photos and videos of my nan enjoying her best life at Lavender Hills. Seeing the videos of my nan ice skating in a wheel chair, with the carers pushing her around and having so much fun was amazing. Well done Lavender Hills, the care you have for all the residents is very special and I'm so glad my nan is enjoying life and been treated so well by you all.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V B (Daughter of Resident) published on 3 January 2025 Submitted via Website
Overall Experience
Mum's experience at Lavender Hills has been exceptional. The staff have been very caring and supportive. Mum has been made to feel at home. Any requests have been dealt with very promptly by the manager. Mum has enjoyed having her hair done every week and joining in the activities.

Mum's wellbeing and happiness have improved since she arrived at Lavender Hills.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 3 January 2025 Submitted via Website
Overall Experience

My mum has been at Lavender Hills for over 4 years and really enjoys living there. The facilities that are provided are very good and there are always lots and lots of activities and trips to keep all the residents busy and happy! This often includes tailored trips depending on what certain residents might like. The staff are fantastic and know all the residents very well and look after them really well really going above and beyond. I would not hesitate in recommending Lavender Hills!

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samuel W (Grandson of Resident) published on 3 January 2025 Submitted via Website
Overall Experience

I couldn't be more pleased with the care my grandma is receiving at her care home. The staff are truly fantastic, treating the residents like family and ensuring that the environment feels like their very own home. They are just there to lend a hand, creating a warm and welcoming atmosphere. Every member of the team is incredibly friendly, and their positive attitudes are infectious. Since moving in, my grandma has been thriving and looks better than ever. It's comforting to know she is in such capable and caring hands. Highly recommended!

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Max M (Niece of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

I recently visited my Auntie. All the team members at Lavender Hills were extremely friendly and helpful. They arranged a private area where we all could relax and have coffee. It was a wonderful afternoon. Thank you for all you do for the residents.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Colin M (Son-in-law of Resident) published on 30 December 2024 Submitted via Website
Overall Experience

Great home, well lead by manager and team. All the staff go above and beyond to make my mother in laws life a better one. There are always activities to cater for the residents. They do group activities and one on one activities. The home and staff always cater for us as a family. As we travel 2 hours to get to the home, we are always met with pleasant friendly staff who always offer us a hot drink and food, which is important to us as a family. We are still able to eat with mum and spend quality time with her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephanie M (Daughter of Resident) published on 30 December 2024 Submitted via Website
Overall Experience

I am just really impressed with the amount of care my mum receives at this home. This month the care home have taken my mum ice skating. When she was younger, she loved ice skating. They always show much respect with all the residents and my mum is always smiling and happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Daughter of Resident) published on 24 December 2024 Submitted via Website
Overall Experience

Mum moved to Lavender Hills 18 months ago, she settled in very quickly which was a relief to all the family as we had moved her from another care home where we had a bad experience. Lavender Hills not only supported mum with the transition but the family as well. We haven't looked back. Mum gets involved in lots of activities and goes on some fabulous trips, including things like ten pin bowling, ice skating, bike rides going to the cinema to mention just a few. It's great to see her smiling and happy.Throughout the year there are also plenty of family events such as the Summer BBQ, firework night, Mother's Day and Father's Day. I have complete trust and confidence in the level of care provided to my mum by all members of staff. Fabulous.

Reply from Kala Morton, Registered Manager at Lavender Hills Care Home

Thank you for your kind words. They will be passed along to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 01 Jun 2026

    Last week, we welcomedTraining2Care to two of our homes. The company is on a mission to provide the most cost-effective, practical and powerful training that embeds good practice and changes...

  • 06 May 2026

    Last month, Macauley Hayes became the Head Chef at Lavender Hills Care Home following the departure of Andy Morris. This month, Macauley is celebrating his tenth anniversary at the home....

  • 02 Mar 2026

    Life at Lavender Hills offers more than just a welcoming place to call home, it also benefits from a great range of places to visit right on the doorstep. From...

Upcoming Events

There are no upcoming events for Lavender Hills Care Home.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Lavender Hills Care Home.

Meet the Team (1)

Kala Morton
Kala MortonJob Title:Home ManagerJoined: 2015

Kala loves travelling to different places and wants to see as many places as she can, her favourite place to date is Marrakesh.

She has done some daring activities including snorkelling with Whale sharks in Mexico and riding a camel in the Sahara Desert.

Big on buckets lists the three main things Kala has always wanted to do is a skydive even though she is terrified of heights, go cage diving with great white sharks and learn how to play poker.

In her spare time, Kala loves Yoga and watching films, and reading Joe Navarro books.

A big food lover despite not being the best cook but luckily her husband is a very good cook.

Frequently Asked Questions about Lavender Hills Care Home

What types of Care is Lavender Hills Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lavender Hills Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Lavender Hills Care Home?

Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lavender Hills Care Home to the centre of Bury?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lavender Hills Care Home to verify any information. View our terms and conditions. Lavender Hills Care Home has an Enhanced Service -more info.