Lavender Hills Care Home

Stubbins Vale Road, Stubbins Vale, Ramsbottom, Bury BL0 0NP
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9.9 105 Reviews
  • Lavender Hills Care Home, Bury
Lavender Hills is surrounded by breathtaking panoramic views in a luxury setting with each bedroom having a shower ensuite, providing the highest in residential care. The home is situated a short five minute journey from the M66 motorway junction providing ideal access to Bury, Bolton, Manchester, Blackburn and the Lancashire and Greater Manchester areas.

The home is set within 12.5 acres of landscaped and mature gardens which is home to a 50ft waterfall and a sweeping driveway. Beautiful views are presented of the Rossendale Valley where the Victorian architectural building sits. The home provides luxury hotel accommodation standards with high levels of care with specialist equipment for high dependency requirements;

•        Residential care – Independent living with the extra reassurance of a carer at all times in a five star luxurious setting.

•        Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromised levels of care and hospitality.

•        Convalescence care – whether recuperating from surgery or ailments they have the input necessary to aid your recovery and also work alongside occupational therapists to do so as part of a bespoke care plan.

•        Day Care – enjoy lunch, dinner and socialising within the Lavender community on a day care package that can be suited specifically for you.

The natural settings and surroundings of the home continue internally from the moment you walk through the front door; oak wall panelling, large bay windows and generous amounts of natural day light come together to instil the natural and calm ambience of the countryside within the home. The lovingly restored lounges overlook the rolling countryside and local woodland views.
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Care Provided by Lavender Hills Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Lavender Hills Care Home to confirm what's included and get a personalised quote:

Contact Lavender Hills Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kala Morton (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (45)

Lavender Hills Care Home Reviews (105)

9.9

Lavender Hills Care Home has a Review Score of 9.9 (9.923) out of 10, based on 37 reviews in the last 2 years.
Over all time Lavender Hills Care Home has 105 reviews.

Overall Experience
  • 88
  • 17
  • 0
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Date Published
  • 105
  • 4
  • 6
  • 37
  • 68
Reviewer Connection to Lavender Hills Care Home
  • 47
  • 22
  • 7
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
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  • 1
  • 1
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Total of 105, showing 101-105
Review from Rick R (Son of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother died in June suffering from multiple issues, especially mixed dementia following a stroke in October 2015. Really she needed full-time care, my sister and I looked at a number of care homes in and around Bury. Lavender hills was our immediate choice and they proved outstanding.
Mum had a
lovely room overlooking the hills and immediately felt at home. After a period of loneliness and depression, she responded positively to the care and stimulus Lavender provided. The staff are exceptionally good and we could not have hoped for better. Mum praised the food and care. She found friends and support. Senior figures attended her funeral. I cannot praise Lavender Hills highly enough. It seems to me, a model of what care homes should provide.
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Review from Lesley (Daughter of Resident) published on 21 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home with a friendly atmosphere. I do feel that more of the Monday to Friday staff could work at weekends on a rota basis. I cannot believe that working one weekend if every four would impact on peoples lives too much. Having said that, there was absolutely no issue or problem with the
staff who were on duty apart from the odd agency worker.
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Review from Tilly (Daughter of Resident) published on 11 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at Lavender Hills from March 2013 until she peacefully passed away surrounded by her close family in March 2016 aged 98 years.
Throughout the 3 years Mum lived there everyone involved with her care were sensitive to her needs and treated her at all times with dignity and respect.
Mum was an alert, strong willed and independent lady who demanded exacting standards. A tall order to provide in everyday life. However, the whole team handled all arising situations sympathetically and where necessary with the appropriate level of humour.
Overall the care and support given to Mum, particularly during her last few weeks, was exemplary.
Lavender Hills should be very proud of their dedicated team of caring professionals.
At all times everyone at Lavender Hills have provided over and above what the family expected for which we thank you all.
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Review from John H (Son-in-law of Resident) published on 11 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident in Lavender Hills for over one year. The quality of care is superb. The staff are caring, considerate and professional in their work. Nothing is too much trouble, always looking to maintain and develop the environment for all. Friendly, welcoming to relatives consistently.
Recently moved my one mum into Lavender Hills knowing that her needs will be net and this fills us with confidence.
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Review from Helen K (Daughter of Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints on care. My one complaint on one occasion was cleanliness of room. This was dealt with immediately and has not occurred since. Staff are friendly, the home bright and cheerful, staff and management very supportive.
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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Lavender Hills Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.923 for Lavender Hills Care Home is calculated as follows: ( (409 Excellents x 5) + (34 Goods x 4) ) ÷ 443 Ratings = 4.923
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lavender Hills Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Kala

Kala Morton

Job Title: Home Manager Joined: 2015

Kala loves travelling to different places and wants to see as many places as she can, her favourite place to date is Marrakesh.


She has done some daring activities including snorkelling with Whale sharks in Mexico and riding a camel in the Sahara Desert.


Big on buckets lists the three main things Kala has always wanted to do is a skydive even though she is terrified of heights, go cage diving with great white sharks and learn how to play poker.


In her spare time, Kala loves Yoga and watching films, and reading Joe Navarro books.


A big food lover despite not being the best cook but luckily her husband is a very good cook.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lavender Hills Care Home to verify any information. View our terms and conditions. Lavender Hills Care Home has an Enhanced Service - more info.