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Lavender Hills Care Home

Stubbins Vale Road, Stubbins Vale, Ramsbottom, Bury, Lancashire BL0 0NP
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We too have always felt a part of the Lavender Hills community.Margaret M(Daughter of Resident/Service User)
Lavender Hills Care Home, Bury
The staff were wonderful, helpful and caring. The meals were very good.Jack F(Resident / Service User)
Lavender Hills Care Home, Bury
The quality of care is superb. The staff are caring, considerate and professional in their work.John H(Son-in-law of Resident/Service User)
Lavender Hills Care Home, Bury

Lavender Hills is surrounded by breathtaking panoramic views in a luxury setting with each bedroom having a shower ensuite, providing the highest in residential care. The home is situated a short five minute journey from the M66 motorway junction providing ideal access to Bury, Bolton, Manchester, Blackburn and the Lancashire and Greater Manchester areas.

The home is set within 12.5 acres of landscaped and mature gardens which is home to a...  

Care Provided by Lavender Hills Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group / Owner

Person in charge

  • Kala Morton(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Lavender Hills Care Home Reviews (107)

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9.9

Lavender Hills Care Home has a Review Score of 9.9 (9.934) out of 10, based on 33 reviews in the last 2 years. Over all time Lavender Hills Care Home has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Doris S (Resident / Service User) published on 30 May 2019 Submitted via Website
Overall Experience
This home is the next best thing from home. Everybody is kind the care is very good as well as the daily activities which I always take part in.

I picked this home because I used to visit my old mate here and I noticed the good care.

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Review from John E T (Brother of Resident) published on 30 May 2019 Submitted via Website
Overall Experience
Apart from the warmth generated by the decor as soon as you enter which is very rare to find in other homes in the area! This is soon reinforced by the naturally friendly yet professional manner shown by each member of the staff and management which all in all generates the happy atmosphere throughout the home, everyone looks and feels like they are having fun without losing sight of the high standard of care and professionalism for all the residents!

It really is a great place great decor, good furnishings but fantastic carers including those not seen too often, the back room boy (s)!

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Review from Morven (Daughter of Resident) published on 30 May 2019 Submitted via Website
Overall Experience

Deciding the time has come when you can no longer cope with a loved parent at home is tough. I cried in several establishments but not when we visited Lavender Hills. Staff were a delight when we asked to be shown around at tea time, what must they have thought ?? We went on to choose Lavender Hills for dad because it seemed very people orientated, staff are approachable, the building is designed in a series of sitting and dining areas and didn’t take feel ‘corporate ‘ our feelings of guilt and emotional turmoil were appreciated and allayed. Although he can be stubborn and doesn’t always participate there are many things going on dad could take part in. The manager is incredibly sensitive and supportive and we feel comfortable with our decision. The residents feel ‘love’. But perhaps not on the day, the activities coordinator arranged the local pipe and drum band to play for dad ? X

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Review from David B (Resident / Service User) published on 29 May 2019 Submitted via Website
Overall Experience

I have been here a couple of weeks now is it very spacious and handy for me for my regular hospital visits as I attend a lot of appointments. it was actually the hospital that recommended this home to me, the food is ok and the staff are lovely very accommodating and very helpful, just what you need!

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Review from A (Daughter of Resident) published on 28 May 2019 Submitted via Website
Overall Experience
My Mother moved to Lavender Hills in December 2018. From our first contact with the home to the present day, we have found the staff team to be wonderful. They are professional, caring, welcoming and treat everyone with dignity and respect. Nothing is too much trouble. Mother has all her personal items around her. We were assisted in putting up pictures, her own bed, her television, by staff members, who even painted her room with her choice of colour.

The activities offered are outstanding, the effort and care by staff is second to none. Mother and the family found the transition from moving from her home to her new home at Lavender Hills was made much easier by the support and dedication of the staff team.

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Review from Kay N (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

My family member has only lived here for a short time. My family member settled in almost immediately. The home is clean. The staff never seem to sit still. I have scored all relevant options as good as there is always room for improvement, in all walks of life.

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Review from Vicci W (Daughter of Resident) published on 10 May 2019 Submitted via Website
Overall Experience
My parents were warmly welcomed by all the staff at Lavender Hills. It is a wonderful care home, with a dedicated and sympathetic team. There are plenty of imaginative events for residents, which is so vital.

Lavender Hills has become like family. I can’t recommend it highly enough. Although my Dad’s needs must now be met elsewhere, I am thrilled by how stimulated and contented my relative has become, thanks to this wonderful place.

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Review from Margaret M (Daughter of Resident) published on 25 March 2019 Submitted via Website
Overall Experience
My mother was a resident at Lavender Hills for four years. In that time we have been impressed by the consistently high quality of care. The building itself is extremely well maintained and standards of cleanliness and hygiene are very high.
It would be hard to find a group of people more committed to doing their very best for the people in their care. Staff take time to get to know residents as individuals, going so much further than simply providing care. We too have always felt a part of the Lavender Hills community. Any concerns have been dealt with quickly, efficiently and with understanding.
We saw the affection and personal involvement of so many members of staff during the final stage of my mother's life. They looked after her in a sensitive and dignified manner, and leaving us finally with the sense that they too had lost someone they cared about and would miss.

We are very grateful to them for making the last four years of my mother's life so very happy and comfortable.

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Review from Claudine M (Relative of Resident) published on 29 November 2018 Submitted via Postal Card
Overall Experience

This is a care home that cares very much. We visited our relative who recently died three times a week so got to know the staff very well. Their aim is to make residents happy and secure and most of them go the extra mile. The management is superb and they set a great example. Also a very happy environment. I would not hesitate to recommend.

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Review from Alan H (Son of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience

My 96-year-old father was very apprehensive about moving from semi-independent living in his own house to the unfamiliar surroundings of a care home. Fortunately, Lavender Hills has dispelled his fears, providing a warm, friendly and caring environment in beautiful surroundings close to his old address. We, his family have the advantage of knowing that he is experiencing a safe, clean and comfortable life in the care of a wonderful complement of staff.

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Review from Julia M (Daughter of Resident) published on 13 August 2018 Submitted via Website
Overall Experience

Lavender Hills was exactly what we were looking for as a 2-week respite home for my mum whilst we were on holiday. My mum has early Alzheimer's so, although she needed someone to keep a friendly eye on her, we also wanted somewhere she'd enjoy with people similar to herself that she could socialise with.

After viewing a couple of totally inappropriate places we tried Lavender Hills and it was lovely! A gorgeous looking huge house in its own grounds that was as close to a home as we could find. Mum was given a choice of rooms, each one was unique, and all the staff were so friendly and chatty. There was a hairdresser, entertainment and a choice of lounges to sit in. The food was lovely, the place was lovely and the staff were lovely and overall we were exceedingly happy with the whole experience and wouldn't hesitate to use Lavender Hills again.

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Review from Colleen T (Wife of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience

The first time I visited this place I was very impressed by the love and warmth of the staff. Also, it was exceptionally clean and did not smell of urine at all. The second visit we were invited to have lunch with them and the residents. I still had not changed my mind from the first visit. It was that I could quite easily have a week there myself. It was like being in a hotel. On going back for my Husband to stay for a week I could go away in total peace and enjoy my break. He has dementia yet is still talking about his holiday and want to go back.

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Review from Jack F (Resident / Service User) published on 6 April 2018 Submitted via Postal Card
Overall Experience

From the moment I stepped into Lavender Hills Care Home, I was made most welcome. The staff were wonderful, helpful and caring. The meals were very good. I am hoping to go back there when my wife has respite. The bedroom was very clean and I had my own shower and toilet.

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Review from P T (Brother of Resident) published on 8 November 2017 Submitted via Postal Card
Overall Experience

Brother has settled well in the home. Great relationship with staff.

Always clean, friendly and homely atmosphere.

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Review from Donna E (Daughter-in-law of Resident) published on 8 November 2017 Submitted via Postal Card
Overall Experience

This home is nicely decorated and feels like home. It is run very well and we are impressed that there is never the stale smell associated within most other homes. The food is good with no complaints and a few extra pounds gained. We are kept informed of all changes and the team take the initiative to call doctors as needed The team deal with challenging situations as they arrive. We are happy with the care and would recommend Lavender Hills. The manager is superb.

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Review from Jill E (Daughter of Resident) published on 8 November 2017 Submitted via Postal Card
Overall Experience

My mum is very settled at the home. All her needs are met by staff with a caring approach. Her room is always clean and tidy and staff are available to ask questions about my mum. I am contacted by the home if they need me or my sister for anything. I am very satisfied with mums care in the home. It would be useful to have some visitor chairs to use when visiting mum in the home.

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Review from Penny T (Daughter of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

My mother entered Lavender Hills from hospital as she had fallen and was unable to walk, dress herself etc. After a while and a couple of months her mobility came back but was very limited. For the first few months she complained she wanted to go home, but eventually, she accepted that she was in the best place for her at the time.

I took her out once a week and my brother and I shared visits approximately 6 out of 7 days a week. She moved rooms and watched all that was going on, they gave her independence whilst keeping an eye on her. They nursed her exceptionally well at the end, keeping us involved at all times. She was there for 2 years 1 month.

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Review from David M (Husband of Resident) published on 29 May 2017 Submitted via Postal Card
Overall Experience

Very good, excellent. Kind caring staff.

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Review from Brian W (Husband of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

My wife was admitted at the beginning of November 2016 and died there in March 2017. I cannot speak too highly of the care and attention that she received. All staff were forever kind, cheerful and ready to do what was necessary and then more.I visited every afternoon for four months and got to know all staff and some of the residents really well. There is a wonderful family atmosphere. I am full of admiration for all the staff. I did not realise that there were so many good people in our usually cynical world.

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Review from Nicola B (Regular Volunteer) published on 21 October 2016 Submitted via Postal Card
Overall Experience

We started volunteering at the beginning of summer and have loved every second of visiting the care home and making new friends which my daughters have called their grandmummies and grandaddies. The staff have been incredibly welcoming, helpful and patient. The home is lovely and our grand friends seem very happy and content. We love our visits and hope they continue for a very long time to come and we thank everyone for being so kind and looking after us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 01 Jun 2026

    Last week, we welcomedTraining2Care to two of our homes. The company is on a mission to provide the most cost-effective, practical and powerful training that embeds good practice and changes...

  • 06 May 2026

    Last month, Macauley Hayes became the Head Chef at Lavender Hills Care Home following the departure of Andy Morris. This month, Macauley is celebrating his tenth anniversary at the home....

  • 02 Mar 2026

    Life at Lavender Hills offers more than just a welcoming place to call home, it also benefits from a great range of places to visit right on the doorstep. From...

Upcoming Events

There are no upcoming events for Lavender Hills Care Home.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Lavender Hills Care Home.

Meet the Team (1)

Kala Morton
Kala MortonJob Title:Home ManagerJoined: 2015

Kala loves travelling to different places and wants to see as many places as she can, her favourite place to date is Marrakesh.

She has done some daring activities including snorkelling with Whale sharks in Mexico and riding a camel in the Sahara Desert.

Big on buckets lists the three main things Kala has always wanted to do is a skydive even though she is terrified of heights, go cage diving with great white sharks and learn how to play poker.

In her spare time, Kala loves Yoga and watching films, and reading Joe Navarro books.

A big food lover despite not being the best cook but luckily her husband is a very good cook.

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