Care Homes Owned by Palms Row Health Care Ltd in South Yorkshire

stay.
The staff acted professionally tending to my Dad after he passed and helped me and my daughter tremendously. Thank you and can recommend for sure.

ever forget and will forever by thankful. It is probably unfair of me to single out any staff by name because all of those involved in his day to day care whatever their role played a really important part in making his stay at Northfield's as comfortable and friendly as it was
Thank you all

us exclusive use of the dining room and putting up decorations for a little Afternoon Tea and cake. It was Mum's first experience of being in a care home and although initially she found it hard to adjust, we all know how much better and more mobile she is again after her time spent at Westbourne House and much more able to return home today with community carers and family support. Thanks again for treating our mum as anyone would wish their loved ones to be when they need some extra care and support. We are very grateful.

allocated to this care home, who didn't listen to my concerns or discuss medication changes to my mother, which in the end culminated in an emergency readmission to hospital, but throughout the care staff reacted with true professionalism.

there, to support their vulnerable residents. Commitment above and beyond and representing everything we value about the NHS. Thank you.

were so nice to him, he was always clean and well looked after. Unfortunately he sadly passed away but during the time preceding this we were really well looked after as a family, all the staff were really helpful and nothing was too much. We are obviously devastated to lose my Grandad but it gives us a lot of peace knowing that during his last days he was so well looked after and respected by everybody working there, he passed peacefully and in comfort thanks to all the staff looking after him.

we needed to do next was carefully explained.

it, she hadn't been out of bed and she hadn't eaten a thing all day. She was unresponsive and clearly in a lot of pain with her leg. It took hours for the carers who were on duty that night to admit she had fallen the night before - they were trying to cover it up as they had not followed procedure, and nothing had been recorded. We demanded my poor nan be taken into hospital, this happened 2 days later. We never got to the bottom of what happened but my beautiful nan went rapidly downhill from there. My nan gained her angel wings yesterday. I will never forgive them for the way they treated my poor nan.

the emotional support she gave to me. The communication was excellent from Northlands care staff who always kept me up to date about her condition or any incidents. I shall miss visiting Northlands, I was always received warmly despite their busy schedules.

for your loved one, look no further.

to all our family.
My mother-in-law, who was confined to bed, with no mental capacity, always looked very clean, comfortable and at peace.
We would like to thank everyone, including reception, housekeeping and catering for everything they did for us.

respect and dignity were shown always not only to my mum but myself and my family. Nothing was too much trouble. We stayed all the time during her last 3 days and the staff couldn't have been more helpful. Anything they had to make all our lives better we could have.
Exceptional, everyone and we would like to thank you all so very much for everything you did for Mum and all our family we couldn't ask for more.

this home if you find yourself needing one.

with residents more by playing games or reminiscing more.

extremely comfortable and they are kept clean.
I will recommend Northfield to my family and friends.

on reception were absolutely lovely and were always cheerful.