Care Homes Owned by D E M A Residential Homes Ltd

Thank you for taking the time to leave such a lovely review.

We are delighted to hear that you have found our staff and the home to be welcoming and supportive. It is wonderful to know that Barbara has settled in so well, and we are pleased that our team has helped make this transition a positive one for both of you.

Knowing that you have peace of mind and feel confident that Barbara is well cared for means a great deal to us. We are committed to providing compassionate, person centred care while ensuring families always feel able to approach us for help, advice and support whenever they need it.

Thank you once again for your kind words and for placing your trust in us. We will make sure your feedback is shared with the whole team, who will be delighted to know their care and dedication have been recognised. Read less

Thank you for taking the time to leave such a kind review and for recommending our home.

We are delighted to hear that you are so happy with the care we provide. Your comments about our team treating residents like family are especially meaningful, as providing compassionate, person centred care is at the heart of everything we do.

We are also pleased that you have noticed how well maintained and clean the home is. Our care, domestic and maintenance teams all work hard to ensure residents have a safe, comfortable and welcoming environment to live in.

Thank you once again for your support and your lovely feedback. We will be sure to share your comments with the whole team, who will be very proud to know that their dedication has been recognised. Read less

Thank you for taking the time to leave such a thoughtful review.

It means a great deal to hear that, from your very first visit, you felt The Old Coach House was the right place for your mum. Knowing that you can be away without worrying because you trust our team to keep her safe and well cared for is one of the greatest compliments we could receive.

We are delighted that you feel your mum is happy, well cared for and treated with the kindness, dignity and respect she deserves. Our team works hard to provide professional care while maintaining the warm, homely atmosphere that makes The Old Coach House special, so your comments truly mean a lot to everyone.

Thank you also for recognising the dedication of our staff. We will be sure to share your kind words with the whole team, who will be proud to know the positive difference they make each day.

Thank you again for your continued trust and support. Read less

Thank you for your lovely review and for taking the time to share your experience.

We are delighted to hear that you have found our team to be caring, hardworking and approachable. It is important to us that everyone who visits or lives at the home feels welcomed and supported, so your comments mean a great deal.

We are also pleased that you have noticed the cleanliness of the home and the positive atmosphere. We believe that celebrating birthdays, recognising special occasions and organising trips out all play an important part in helping residents enjoy life, create memories and maintain their wellbeing.

Thank you once again for your kind words and for your support. We will ensure your feedback is shared with the whole team, who will be very pleased to know that their dedication and hard work have been recognised. Read less

We truly appreciate your trust in us and your kind feedback. Your comments will be shared with the entire team. Read less

Thank you for taking the time to share your feedback.

We are very pleased to hear that your mother has settled in so well and that you have noticed such positive improvements since she joined us. It is especially encouraging to know that she is taking her medication regularly and that this has had such a positive impact on her wellbeing.

Your comments about our staff, facilities and the care your mother receives are greatly appreciated. Our team works hard to provide a safe, welcoming and supportive environment where every resident is treated with dignity, respect and compassion, so it is rewarding to know this has made a difference to your mother's quality of life.

Thank you once again for your kind words and for trusting us with your mother's care. We will make sure your lovely feedback is shared with the whole team, who will be delighted to know their efforts have been recognised. Read less

Thank you again for your kind words and for placing your trust in us to care for your mother. We will be sure to share your feedback with the whole team. Read less

Our team works hard to provide a safe, supportive, and caring environment, and your feedback is a real encouragement to everyone here. If there is ever anything more we can do, please don't hesitate to let us know. Read less

Thank you for your kind feedback and for taking the time to share your experience.

We are pleased to hear that your mum settled in well and continues to receive high-quality care. It is important to us that residents feel comfortable, supported, and engaged, so your comments about our team, facilities, and activities are very much appreciated.

If there is ever anything further we can do, please do not hesitate to get in touch. Read less

Thank you for your kind and thoughtful feedback during what is understandably a very difficult time for you and your family.

We are truly grateful that you have taken the time to share your experience. It means a great deal to our team to know that your mum is comfortable and receiving the level of care and compassion we strive to provide every day. Supporting residents with dignity, particularly during palliative care, is something we take very seriously, and your words reassure us that this is being reflected in your mum's care.

We are also pleased to hear that you feel supported as a family and that communication has been open and helpful. Ensuring both residents and their loved ones feel supported is a key part of what we do.

Thank you again for your trust in our team. Please do not hesitate to reach out if there is anything further we can do for you or your mum. Read less

Thank you again for your support we'll be sure to share your kind words with the carers and the wider team. Read less

Thank you again for your thoughtful review and for placing your trust in our care. Read less

Thank you once again for your kind words and continued trust in our home. Read less

Thank you once again for your review, and we wish you and your mother all the very best. Read less

Thank you for taking the time to share your experience. We are very pleased to hear that you find the home clean, welcoming, and comfortable for both residents and visitors. It is reassuring to know that your sister is well cared for, presented with dignity, and supported with compassion throughout her dementia journey. Your kind words about the calm atmosphere and the dedication of our staff are greatly appreciated, and we will ensure they are shared with the whole team. Read less