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Care Homes Owned by D E M A Residential Homes Ltd in East Riding of Yorkshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by D E M A Residential Homes Ltd in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for D E M A Residential Homes Ltd are showing below.

View the details of all 2 locations (with 168 reviews) owned by D E M A Residential Homes Ltd

D E M A Residential Homes Ltd Locations in East Riding of Yorkshire (2)

 - Browse 2 Care Homes owned by D E M A Residential Homes Ltd in East Riding of Yorkshire
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Priory Care Residential Home
11 Priory Road, Cottingham HU16 4RR 
9.7 87 reviews
Priory Care Residential Home, Cottingham, East Riding of Yorkshire
"I continue to find staff warm, caring and welcoming. The home always looks clean and comfortable and is warm and cosy. My mother is…"   Read all 87 reviews
  • from £850 / week
  • 38 Rooms
Location Type Care Home

Priory care Residential Home is a privately-owned Cottingham care home providing professional, individual and compassionate care in a friendly, welcoming environment. The home has undergone a ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Olde Coach House
2 Eastgate, Hessle HU13 9LW 
9.6 81 reviews
The Olde Coach House, Hessle, East Riding of Yorkshire
"The home is very good, clean and well presented, the staff are very dedicated and caring, they are a friendly and professional team who…"   Read all 81 reviews
  • from £850 / week
  • 41 Rooms
Location Type Care Home

The Old Coach House is located in Hessle and provides residents with personalised, professional and compassionate care in a warm and welcoming living environment. Staff at the home strive to make ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

D E M A Residential Homes Ltd Reviews in East Riding of Yorkshire (168)

9.6

D E M A Residential Homes Ltd has a Group Review Score of 9.6 (9.647) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to D E M A Residential Homes Ltd must have a Review Score.

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Review of

The Olde Coach House

from Gillian O (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very good, clean and well presented, the staff are very dedicated and caring, they are a friendly and professional team who work together well in a very safe environment and well managed.
Reply from laura bismor, Manager at The Olde Coach HouseThank you for your kind feedback. We are pleased to hear that you found the home clean, well presented, and safely managed. Your comments about our teams dedication, professionalism, and caring approach are very much appreciated, and we will be sure to share them with the staff. It is encouraging to know that their teamwork and commitment are making a positive difference.
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Review of

The Olde Coach House

from Joanne S (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at the Coach House for almost a year now. She settled in very well and has received high quality care since.
The facilities are good and staff are caring, friendly and helpful.
Activities are organised to keep residents entertained.
I would highly recommend to anybody looking
for residential care .
Reply from Laura Bismor, Manager at The Olde Coach HouseThank you for your kind feedback and for taking the time to share your experience.

We are pleased to hear that your mum settled in well and continues to receive high-quality care. It is important to us that residents feel comfortable, supported, and engaged, so your comments about our team, facilities, and activities are very much appreciated.

Thank you also for your recommendation-it means a great deal to us and to the staff who work hard to provide a positive environment for all residents.
If there is ever anything further we can do, please do not hesitate to get in touch.
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Review of

The Olde Coach House

from Deborah S (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at the Coach House for almost 2 years - which I am sure has extended her life.
The staff are always very warm and friendly and I know my Mum is safe when I have to be away.
I know my Mum's needs are met and she is always well attended too.
I have never had any concerns
about the general hygiene as I visit often and it is always consistently clean and spotless . Mum is always in her own clothes and they are laundered frequently.
I know they have an Events manager who keeps the residents occupied with chair exercises and board games and sometimes outside events.
My Mum has her hair done weekly , a podiatrist visits every 6 weeks and other services pop in too.
Overall I am most fond of the staff as they are always professional ,upbeat and kind to both Mum and myself.
I have found everyone very straight forward , any concerns I have raised have been heard and promptly dealt with. So its all good.
Reply from Laura Bismor, Manager at The Olde Coach HouseThank you for taking the time to share such detailed and thoughtful feedback about your mum's experience with us.

We are very grateful for your kind words and are pleased to hear that you feel reassured about your mum's safety, wellbeing, and the care she receives. It is especially meaningful to know that you feel her time with us has had a positive impact on her life.

Your comments about our team, the cleanliness of the home, and the range of activities and services available are greatly appreciated. We take pride in maintaining a high standard of care and creating a warm, supportive environment for both residents and their families.

It is also encouraging to hear that you have found our communication open and responsive. Ensuring that any concerns are addressed promptly is an important part of our commitment to quality care.

Thank you again for your trust and continued support. Please do not hesitate to reach out if there is ever anything further we can assist you with.
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Review of

The Olde Coach House

from Jacqueline C (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is now in palliative care, but her comfort and pain management are handled very well by the team in the care home. I feel the staff's expertise and training show in the compassionate care they provide and the way they go above and beyond to support my mum. There is family support available if needed,
with open communication and emotional support as required. The environment is welcoming, warm, secure and offers high-quality residential care which seems individualised for every resident. I visit often, and mum always seems well cared for, and that is all I ask.
Reply from Laura Bismor, Manager at The Olde Coach HouseThank you for your kind and thoughtful feedback during what is understandably a very difficult time for you and your family.

We are truly grateful that you have taken the time to share your experience. It means a great deal to our team to know that your mum is comfortable and receiving the level of care and compassion we strive to provide every day. Supporting residents with dignity, particularly during palliative care, is something we take very seriously, and your words reassure us that this is being reflected in your mum's care.

We are also pleased to hear that you feel supported as a family and that communication has been open and helpful. Ensuring both residents and their loved ones feel supported is a key part of what we do.

Thank you again for your trust in our team. Please do not hesitate to reach out if there is anything further we can do for you or your mum.
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Review of

Priory Care Residential Home

from Vanessa A (Daughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care for my mother staff are amazing with the residents and very caring would recommend to other people there are very helpful with things if you need anything they are always there if you want to speak to them about your family member
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you for taking the time to leave such a kind review.
We are very pleased to hear that you are happy with the care your mother receives. Our team works hard to provide a caring and supportive environment for all residents, so it is encouraging to know that this is reflected in your experience.
It is also good to hear that you feel comfortable approaching the staff and that they have been helpful and available when you need to discuss anything about your family member. Open communication with families is very important to us.
Thank you again for your recommendation and for sharing your feedback. It is greatly appreciated by the whole team.
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Review of

Priory Care Residential Home

from Yvonne C (Daughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad is so well cared for,they do a fabulous job and the carers work so hard . We couldn't ask for any more, he's very clean & smart, when we visit we go to his room and it's very clean. Dad is very happy
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you so much for your lovely review.
We're really pleased to hear how happy your dad is and that you feel confident in the care he receives. Our team works hard to ensure residents are comfortable, well presented, and cared for with dignity, so it means a lot to hear your comments about how clean and smart he looks and how well his room is maintained.
Thank you again for your support we'll be sure to share your kind words with the carers and the wider team.
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Review of

Priory Care Residential Home

from E N (Son of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As the stepson of a resident living with dementia, I have been very reassured by the care provided here. The staff are kind, patient, and clearly understand the individual needs that come with dementia. My parent is treated with dignity and respect, and it's evident that they are genuinely cared for
rather than just looked after.
Communication with the family has been open and supportive, and staff are always approachable and willing to listen. Knowing that my loved one is in a safe, compassionate environment brings great peace of mind. I'm grateful for the dedication and professionalism shown every day.
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you for taking the time to share your kind feedback.
We are very pleased to hear that you feel reassured by the care your parent receives with us. Supporting residents living with dementia requires patience, understanding, and compassion, and our team works hard to ensure that every individual is treated with dignity and respect.
It is also encouraging to hear that you feel supported as a family member. Maintaining open communication and being available to listen are important parts of the care we aim to provide, as we know how important it is for families to feel confident and involved.
Your comments about the team's dedication and professionalism mean a great deal to us and will be shared with the staff.
Thank you again for your thoughtful review and for placing your trust in our care.
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Review of

Priory Care Residential Home

from Eileen K (Daughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I continue to find staff warm, caring and welcoming. The home always looks clean and comfortable and is warm and cosy. My mother is settled and has made strong friendships. She likes her room and she has everything she needs to be comfortable. She enjoys activities especially those involving music,
singing etc. Knowing my mother is comfortable and happy has also made a great difference to myself and the rest of her family. I appreciate how hard everyone works to keep the home in order and more importantly ensure residents are well looked after and cared about.
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you very much for taking the time to share such a thoughtful review.
We are so pleased to hear that your mother feels settled, comfortable, and has formed meaningful friendships within the home. Creating a warm, welcoming environment where residents feel safe and happy is very important to us, and it is encouraging to know that this has made a positive difference for both your mother and your family.
It is also lovely to hear that she enjoys the activities, particularly those involving music and singing. Our team works hard to ensure residents have opportunities to engage in activities that bring enjoyment and companionship.
Your kind comments about our staff and the home mean a great deal to us. The team takes great pride in maintaining a clean, comfortable environment and, most importantly, in providing compassionate care to every resident.
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Review of

Priory Care Residential Home

from Gary C (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for nearly 4 years. We have never had any cause for concern regarding her welfare. The staff are all excellent and are professional at all times. I get regular updates regarding my mums activities and any changes to her health.
Reply from laura bismor, Manager at Priory Care Residential HomeThank you very much for taking the time to leave such a detailed and positive review.
We are delighted to hear that your mother has been with us for nearly four years and that during this time you have consistently felt confident in her care and welfare. Your comments about our staff's professionalism, communication, and the regular updates you receive regarding your mother's activities and health are especially appreciated, as open and transparent communication with families is very important to us.
It is also reassuring to know that you are satisfied with the overall environment, facilities, and the way your mother is treated with dignity and respect. Your feedback will be shared with the whole team, as it is a real encouragement and reflects their ongoing commitment to providing highquality, personcentred care.
Thank you once again for your kind words and continued trust in our home.
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Review of

Priory Care Residential Home

from Gary H (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was taken in for 1 week respite care. All the staff were very friendly and helpful. My mother felt supported and looked after.
Home was clean and tidy. Room had all the facilities she needed.
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you very much for taking the time to share your feedback.
We are pleased to hear that your mother felt supported and well cared for during her respite stay, and that you found our team friendly and helpful. Providing a clean, comfortable, and welcoming environment is very important to us, so it is reassuring to know her room met her needs.
Your kind comments will be shared with our staff, as feedback like this is greatly appreciated and encourages them in the work they do every day.
Thank you once again for your review, and we wish you and your mother all the very best.
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Review of

Priory Care Residential Home

from W H (Sister of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been in the home for at least two years. The home is immaculate, light and airy with a garden. We are made very welcome when we visit. My sister is always very well turned out as is her room and the other rooms. There is an air of calmness and care from all the staff. She is treated with
dignity with the dementia.
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you for taking the time to share your experience. We are very pleased to hear that you find the home clean, welcoming, and comfortable for both residents and visitors. It is reassuring to know that your sister is well cared for, presented with dignity, and supported with compassion throughout her dementia journey. Your kind words about the calm atmosphere and the dedication of our staff are greatly appreciated, and we will ensure they are shared with the whole team.
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Review of

Priory Care Residential Home

from R I (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents are in the care home ! The staff are amazing! So kind & caring ! The home is run efficiently to a very high standard ! I am more than happy with my parents care ! I never come away worried as I know they are well cared for !
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you R I for such a lovely review, we are so happy your parents are settling in to the home. Thank you for being part of our home.
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Review of

Priory Care Residential Home

from B B (Husband of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff very polite
Staff very friendly
Staff all clean and tidy
Staff very helpful
Staff will answer any questions I have
Would highly recommend priory care hope to everyone.
............................................................................
Thanks to all the staff for looking after
my wife
Reply from Laura Bismor, Manager at Priory Care Residential HomeThank you so much for the lovely review, we are so glad your wife is settling into the home. I will pass all your lovely comments on to the staff team.
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Review of

The Olde Coach House

from R H (Son of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into the Olde Coach House in 2022, and throughout his time there I found all the staff to be caring, friendly and helpful to both him and me. Both sections of the home are clean and welcoming. My father was well cared for in a safe environment, and all his personal and medical needs
met particularly as his condition progressed. During my father's final week I felt well supported and informed by the staff involved in his care, and appreciated their calm manner and empathy. Thank you.
Reply from laura bismor, Manager at The Olde Coach HouseThank you for the lovely review. The staff have commented how they miss your dad he has been a constant personality for a few years now and we miss seeing him daily. We wish your family all the happiness in the future.
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Review of

The Olde Coach House

from David P (Son of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do not believe that there would be a better option for my mother. She is well cared for and safe. There are always enough staff members around. Everything is well managed . The staff are friendly and approachable, The home provides activities that my mother has the opportunity to engage with and
also the freedom to opt out of. As a family we are satisfied that mum is OK .
Reply from Laura Bismor, Manager at The Olde Coach HouseThank you for such a lovely review. It's so nice to hear how your mum has settled. Into life in the care home and it's lovely she joins in where she wants to. We enjoy having your mum in our home she is such a lovely person. Thank you again and have a lovely day
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Review of

The Olde Coach House

from Susan C (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Happy with the overall care given, my mum has been there over 2 years and is very happy there.
The home is clean and bright.
The staff are all very friendly and helpful.
The food always smells delicious.
Reply from Laura Bismor, Manager at The Olde Coach HouseThank you for taking the time to review our home, we really appreciate this and love having your mum in the home she is such a character.
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Review of

The Olde Coach House

from P A (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
my mum has been a resident in the old coach house for 2 years now and i have always found the staff to be very caring and helpful , always keeping me informed and up to date with all my mums day to day care.
Thanks to all the staff .
Reply from Laura Bismor, Manager at The Olde Coach HouseThank you P for the lovely review. We are so happy your mum is settled in the home and we always love to see your dad when he visits. I will be assured to pass on your details to the team. See you on your next visit.
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Review of

The Olde Coach House

from Craig T (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel my father is well looked after and treated with care, dignity and respect .


The staff are always welcoming and approachable, they will communicate any concerns and listen to and act on any concerns I raise.

Reply from Laura Bismor, Manager at The Olde Coach HouseThank you for taking the time to praise our staff team and the home we really appreciate it. It's lovely to know the team are good with communication and let you know what's happening that's always so important.
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Review of

Priory Care Residential Home

from Linda T (Partner of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving my partner into residential care has been the hardest decision I have ever had to make. I knew it was in our best interest but as someone once said to me "no one ever said it would be easy"!
I made an appointment with a staff member to look around the home. From entering Priory Care Residential
Home on that first morning this member of staff and other members of staff were so kind and helpful. As I left I already felt that Priory Care would look after my partner and that this was the best residential home for him.
In the months that my partner has been a resident, I have found all the staff caring and attentive to both of us. The care he receives is first class and I can't thank you all enough. When I visit I always feel welcome and leave knowing my partner is safe.
Reply from laura bismor, Manager at Priory Care Residential HomeThank you so much for the lovely review we appreciate the time it takes and I will ensure all information is passed on to the staff team. We are so happy you are pleased with the care provided and we will aim to continue this through the placement. If you ever have any questions or queries you can take the care manager or either manager in the home at any time. Hope you have a lovely day.
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Review of

Priory Care Residential Home

from P C (Son of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into the home 28th November never looked back - mum and her children are very very happy in every way. Fabulous chef, home cooked food, new friends. She never stops chatting all day and dancing, so nice to see. Thank you.
Reply from laura bismor, Manager at Priory Care Residential HomeThank you so much for the lovely review, your words are so kind and I will pass them on to the staff team to read. Have a lovely day.
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Awards / Recognitions (1)

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