Care Homes Owned by D E M A Residential Homes Ltd in East Riding of Yorkshire

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Group Review Score

Only the locations & reviews in East Riding of Yorkshire for D E M A Residential Homes Ltd are being shown.

D E M A Residential Homes Ltd Locations in East Riding of Yorkshire (2)

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2 Care Homes owned by D E M A Residential Homes Ltd in East Riding of Yorkshire
Priory Care Residential Home
11 Priory Road, Cottingham HU16 4RR
"There is always a happy, welcoming greeting the moment you enter the building and this follows through to all carers and staff. The..."Read all 89 reviews

from £850 / week38 Rooms

Location Type: Care Home

Priory care Residential Home is a privately-owned Cottingham care home providing professional, individual and compassionate care in a friendly, welcoming environment. The home has undergone a full... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
The Olde Coach House
2 Eastgate, Hessle HU13 9LW
"My dad suffered dementia and physical disabilities and had to be admitted to a care home, being unable to look after himself. We selected..."Read all 83 reviews

from £850 / week41 Rooms

Location Type: Care Home

The Old Coach House is located in Hessle and provides residents with personalised, professional and compassionate care in a warm and welcoming living environment. Staff at the home strive to make sure... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

D E M A Residential Homes Ltd Reviews in East Riding of Yorkshire (173)

9.6

D E M A Residential Homes Ltd has a Group Review Score of 9.6 (9.615) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to D E M A Residential Homes Ltd must have a Review Score.

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Showing 173 reviews matching selected criteria
Review of The Olde Coach House from Barbara B (Wife of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
Lots of care and attention. All the staff work hard. Also they are all approachable. The home is clean.

And it has a good atmosphere. Birthdays are celebrated. And special days throughout the year. Trips out too. Xx

Reply from laura bismor, Manager at The Olde Coach House

Thank you for your lovely review and for taking the time to share your experience.

We are delighted to hear that you have found our team to be caring, hardworking and approachable. It is important to us that everyone who visits or lives at the home feels welcomed and supported, so your comments...  

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Review of Priory Care Residential Home from Julie R (Daughter-in-law of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
There is always a happy, welcoming greeting the moment you enter the building and this follows through to all carers and staff. The building is constantly being cleaned and smells fresh. I am happy with the care and patience shown to my in-laws at this difficult time in their lives. They are always treated with dignity and spoken to respectfully. Staff are easy to approach and I am never worried to ask for advice or updates on my relatives health, etc.

Food and drink are plentiful and tailored to individual needs. Overall happy.

Reply from laura bismor, Manager at Priory Care Residential Home
Thank you for taking the time to leave such a thoughtful review.

We are delighted to hear that you always receive a warm welcome when you visit and that you have found our team to be approachable, caring and respectful. Creating a friendly environment for both residents and their families is...  

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Review of Priory Care Residential Home from J L (Mother of Resident) published on 20 July 2026 Submitted via Website
Overall Experience

Very happy with the care my mother is receiving she seems to have settled in really well and she is looking really well with her taking her medication regular when she was at home, she wasn't taking her medication as she should big improvements in the way she is due to the staff looking after her very happy with the Home and the facilities and especially the staff the way they look after her

Reply from laura bismor, Manager at Priory Care Residential Home

Thank you for taking the time to share your feedback.

We are very pleased to hear that your mother has settled in so well and that you have noticed such positive improvements since she joined us. It is especially encouraging to know that she is taking her medication regularly and that this has...  

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Review of Priory Care Residential Home from E K (Daughter of Resident) published on 20 July 2026 Submitted via Website
Overall Experience

My experience when visiting Priory Care home is a good one. Staff usually greet me with a smile and I find my mother either in the Dining Room or her room depending on the time of my visit. Staff encourage friendships within the home which has been a real positive for my mother. For instance during a period when she was poorly her friend visited her in her room and asked if she would come to the lounge as she was missing her. This made a difference and aided her recovery. Also, I notice, when my mother has times when she is unwell staff make sure her needs are met for example, encouraging her to take in extra fluids and providing Ices to residents during hot periods. Residents have enjoyed singers coming in to entertain them and family members also receive a warm welcome. I believe the staff have residents best interest at heart and that they are very well cared for.

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Review of The Olde Coach House from Paul D (Son of Resident) published on 1 May 2026 Submitted via Website
Overall Experience
My dad suffered dementia and physical disabilities and had to be admitted to a care home, being unable to look after himself.
We selected the Old Coach House OCH due to its well run management professionalism and care by the support staff.

Dad is very happy in OCH, being well fed and looked after, with no concerns raised since he moved in.

Reply from laura bismor, Manager at The Olde Coach House
Thank you so much for sharing your experience. It truly means a great deal to hear such kind words.

We understand how difficult it can be when a loved one needs full-time care, and we're grateful that you placed your trust in The Old Coach House. It's very reassuring to know that your dad is...  

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Review of The Olde Coach House from Gillian O (Daughter of Resident) published on 14 April 2026 Submitted via Website
Overall Experience

The home is very good, clean and well presented, the staff are very dedicated and caring, they are a friendly and professional team who work together well in a very safe environment and well managed.

Reply from laura bismor, Manager at The Olde Coach House

Thank you for your kind feedback. We are pleased to hear that you found the home clean, well presented, and safely managed. Your comments about our teams dedication, professionalism, and caring approach are very much appreciated, and we will be sure to share them with the staff. It is encouraging to know that their teamwork and commitment are making a positive difference.

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Review of The Olde Coach House from Joanne S (Daughter of Resident) published on 31 March 2026 Submitted via Website
Overall Experience
Mum has been a resident at the Coach House for almost a year now. She settled in very well and has received high quality care since.
The facilities are good and staff are caring, friendly and helpful.
Activities are organised to keep residents entertained.

I would highly recommend to anybody looking for residential care .

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you for your kind feedback and for taking the time to share your experience.

We are pleased to hear that your mum settled in well and continues to receive high-quality care. It is important to us that residents feel comfortable, supported, and engaged, so your comments about our team,...  

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Review of The Olde Coach House from Deborah S (Daughter of Resident) published on 31 March 2026 Submitted via Website
Overall Experience
My Mum has been a resident at the Coach House for almost 2 years - which I am sure has extended her life.
The staff are always very warm and friendly and I know my Mum is safe when I have to be away.
I know my Mum's needs are met and she is always well attended too.
I have never had any concerns about the general hygiene as I visit often and it is always consistently clean and spotless . Mum is always in her own clothes and they are laundered frequently.
I know they have an Events manager who keeps the residents occupied with chair exercises and board games and sometimes outside events.
My Mum has her hair done weekly , a podiatrist visits every 6 weeks and other services pop in too.
Overall I am most fond of the staff as they are always professional ,upbeat and kind to both Mum and myself.

I have found everyone very straight forward , any concerns I have raised have been heard and promptly dealt with. So its all good.

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you for taking the time to share such detailed and thoughtful feedback about your mum's experience with us.

We are very grateful for your kind words and are pleased to hear that you feel reassured about your mum's safety, wellbeing, and the care she receives. It is especially meaningful to...  

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Review of The Olde Coach House from Jacqueline C (Daughter of Resident) published on 31 March 2026 Submitted via Website
Overall Experience

Mum is now in palliative care, but her comfort and pain management are handled very well by the team in the care home. I feel the staff's expertise and training show in the compassionate care they provide and the way they go above and beyond to support my mum. There is family support available if needed, with open communication and emotional support as required. The environment is welcoming, warm, secure and offers high-quality residential care which seems individualised for every resident. I visit often, and mum always seems well cared for, and that is all I ask.

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you for your kind and thoughtful feedback during what is understandably a very difficult time for you and your family.

We are truly grateful that you have taken the time to share your experience. It means a great deal to our team to know that your mum is comfortable and receiving the level...  

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Review of Priory Care Residential Home from Vanessa A (Daughter of Resident) published on 6 March 2026 Submitted via Website
Overall Experience

Very happy with the care for my mother staff are amazing with the residents and very caring would recommend to other people there are very helpful with things if you need anything they are always there if you want to speak to them about your family member

Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you for taking the time to leave such a kind review.

We are very pleased to hear that you are happy with the care your mother receives. Our team works hard to provide a caring and supportive environment for all residents, so it is encouraging to know that this is reflected in your...  

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Review of Priory Care Residential Home from Yvonne C (Daughter of Resident) published on 6 March 2026 Submitted via Website
Overall Experience

Our dad is so well cared for,they do a fabulous job and the carers work so hard . We couldn't ask for any more, he's very clean & smart, when we visit we go to his room and it's very clean. Dad is very happy

Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you so much for your lovely review.

We're really pleased to hear how happy your dad is and that you feel confident in the care he receives. Our team works hard to ensure residents are comfortable, well presented, and cared for with dignity, so it means a lot to hear your comments about how...  

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Review of Priory Care Residential Home from E N (Son of Resident) published on 6 March 2026 Submitted via Website
Overall Experience
As the stepson of a resident living with dementia, I have been very reassured by the care provided here. The staff are kind, patient, and clearly understand the individual needs that come with dementia. My parent is treated with dignity and respect, and it's evident that they are genuinely cared for rather than just looked after.

Communication with the family has been open and supportive, and staff are always approachable and willing to listen. Knowing that my loved one is in a safe, compassionate environment brings great peace of mind. I'm grateful for the dedication and professionalism shown every day.

Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you for taking the time to share your kind feedback.

We are very pleased to hear that you feel reassured by the care your parent receives with us. Supporting residents living with dementia requires patience, understanding, and compassion, and our team works hard to ensure that every...  

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Review of Priory Care Residential Home from Eileen K (Daughter of Resident) published on 6 March 2026 Submitted via Website
Overall Experience

I continue to find staff warm, caring and welcoming. The home always looks clean and comfortable and is warm and cosy. My mother is settled and has made strong friendships. She likes her room and she has everything she needs to be comfortable. She enjoys activities especially those involving music, singing etc. Knowing my mother is comfortable and happy has also made a great difference to myself and the rest of her family. I appreciate how hard everyone works to keep the home in order and more importantly ensure residents are well looked after and cared about.

Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you very much for taking the time to share such a thoughtful review.

We are so pleased to hear that your mother feels settled, comfortable, and has formed meaningful friendships within the home. Creating a warm, welcoming environment where residents feel safe and happy is very important to...  

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Review of Priory Care Residential Home from Gary C (Son of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience

My mother has been in the home for nearly 4 years. We have never had any cause for concern regarding her welfare. The staff are all excellent and are professional at all times. I get regular updates regarding my mums activities and any changes to her health.

Reply from laura bismor, Manager at Priory Care Residential Home
Thank you very much for taking the time to leave such a detailed and positive review.

We are delighted to hear that your mother has been with us for nearly four years and that during this time you have consistently felt confident in her care and welfare. Your comments about our staff's...  

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Review of Priory Care Residential Home from Gary H (Son of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience
My mother was taken in for 1 week respite care. All the staff were very friendly and helpful. My mother felt supported and looked after.

Home was clean and tidy. Room had all the facilities she needed.

Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you very much for taking the time to share your feedback.

We are pleased to hear that your mother felt supported and well cared for during her respite stay, and that you found our team friendly and helpful. Providing a clean, comfortable, and welcoming environment is very important to us, so...  

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Review of Priory Care Residential Home from W H (Sister of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

My sister has been in the home for at least two years. The home is immaculate, light and airy with a garden. We are made very welcome when we visit. My sister is always very well turned out as is her room and the other rooms. There is an air of calmness and care from all the staff. She is treated with dignity with the dementia.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you for taking the time to share your experience. We are very pleased to hear that you find the home clean, welcoming, and comfortable for both residents and visitors. It is reassuring to know that your sister is well cared for, presented with dignity, and supported with compassion throughout...  

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Review of Priory Care Residential Home from R I (Daughter of Resident) published on 23 June 2025 Submitted via Website
Overall Experience

Both of my parents are in the care home ! The staff are amazing! So kind & caring ! The home is run efficiently to a very high standard ! I am more than happy with my parents care ! I never come away worried as I know they are well cared for !

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you R I for such a lovely review, we are so happy your parents are settling in to the home. Thank you for being part of our home.

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Review of Priory Care Residential Home from B B (Husband of Resident) published on 23 June 2025 Submitted via Website
Overall Experience
Staff very polite
Staff very friendly
Staff all clean and tidy
Staff very helpful
Staff will answer any questions I have
Would highly recommend priory care hope to everyone.
............................................................................

Thanks to all the staff for looking after my wife

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you so much for the lovely review, we are so glad your wife is settling into the home. I will pass all your lovely comments on to the staff team.

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Review of The Olde Coach House from R H (Son of Resident) published on 3 April 2025 Submitted via Website
Overall Experience

My father moved into the Olde Coach House in 2022, and throughout his time there I found all the staff to be caring, friendly and helpful to both him and me. Both sections of the home are clean and welcoming. My father was well cared for in a safe environment, and all his personal and medical needs met particularly as his condition progressed. During my father's final week I felt well supported and informed by the staff involved in his care, and appreciated their calm manner and empathy. Thank you.

Reply from laura bismor, Manager at The Olde Coach House

Thank you for the lovely review. The staff have commented how they miss your dad he has been a constant personality for a few years now and we miss seeing him daily. We wish your family all the happiness in the future.

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Review of The Olde Coach House from David P (Son of Resident) published on 27 March 2025 Submitted via Website
Overall Experience

I do not believe that there would be a better option for my mother. She is well cared for and safe. There are always enough staff members around. Everything is well managed . The staff are friendly and approachable, The home provides activities that my mother has the opportunity to engage with and also the freedom to opt out of. As a family we are satisfied that mum is OK .

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you for such a lovely review. It's so nice to hear how your mum has settled. Into life in the care home and it's lovely she joins in where she wants to. We enjoy having your mum in our home she is such a lovely person. Thank you again and have a lovely day

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