from C F (Daughter of Resident) published on 28 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum lives in this home, they are brilliant with her and she has come so far since being in this home. Also, I get invited to BBQs and events at the home and a meal at Christmas. This is by far one of the best homes in Scarborough.
from Rebecca L (Great-Niece of Resident) published on 8 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
An absolutely brilliant team who gave excellent care. Cannot thank them enough for looking after my family so well. Nothing was too much, went above and beyond. Thank you so much for making his time with you such a happy experience. Thank you.
from V C (Friend of Resident) published on 1 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I visited my friend who lives at Gladstone house and what a difference in the home and her, she looked so happy. The home has had a lot of refurbishment done since my last visit it looks amazing. She also told me about all the outings she’s been on - swimming, cinema and she even had a weekend in York
with staff. I thought it definitely deserves a review well done Gladstone house.
from Amanda G (Sister of Resident) published on 23 April 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
This review is to reconfirm that the family cannot praise highly enough the management and all the dedicated team at Marina Lodge for the care and understanding given to my son. Marina Lodge truly has the most kind and caring staff and it is a perfect place of peace and is such a welcoming homely environment
that forever brings peace to an elderly mother, two sisters and our father resting in peace. The difficulties during these lockdown times and the extra efforts to support and maintain connections with family is heartening and so very supportive for all of us.
from A P (Sister of Resident) published on 22 August 2019
Submitted via Website • Report
Overall Experience4.0 out of 5
My brother is a resident at Marina Lodge. He has been unwell for 38 years and has been in care homes and hospitals during most of this time. At Marina Lodge, he has made a lot of progress in a short time.
The atmosphere at Marina Lodge is different to that in the other homes he has stayed in: it is
more homely, welcoming and personal. The staff I have met are positive, cheerful, friendly and professional. I believe they really do care. My brother is not an easy case and has many needs which are being admirably met by the staff. They treat him like a family member. There is a sense of community; people talk. An effort is made on birthdays and the residents are taken on weekly socialisation trips which include swimming, the cinema, a coffee shop and outings by car to surrounding places. I have noticed a more caring, compassionate, loving and human approach at Marina Lodge, and it is doing my brother a lot of good.
from Vivienne M (Wife of Resident) published on 15 March 2017
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband has been a resident for over two years and has been treated well. He is happy there. There has been considerable improvement in the overall conditions recently. I would have no hesitation in recommending it to others.
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