Care Homes Owned by Ochre Care Ltd in North Yorkshire

insisted she could only share a room with another resident at the full price with barely any privacy or security. The carers were lovely and so helpful but unfortunately our relationship with the management was untenable so we had to move my family member to another care home which is much nicer and has many more advantages thankfully eg a single room, more privacy and fit for purpose which Westwood Care Home is not, decor also much better and with welcoming staff. I would definitely not recommend Westwood Care Home at all unfortunately.

to be carried out. As a family we always recieved a warm welcome, staff communicated with us every step of the way and on Mum's final day they were very supportive, which we were truly grateful for, can't thank them enough. While searching for a suitable care home for our Mum and reading loads of reviews, which is a huge responsibility, plus all the emotional feelings attached with this decision making. Westwood gained less stars for their decor being dated, I can honestly say I would take their OUTSTANDING care over scuffed wallpaper any day. I would highly recommend to anyone looking for a new home or home for their loved ones. Keep up your fantastic work. Thanks again.

cook makes lovely home cooked food and fab buns! I can't recommend this care home highly enough I can honestly say I have no worries knowing my mum is looked after by such a lovely team. They include relatives in all important decisions and are so welcoming.Thank you so much. This is the second review I have wrote as the first has not been verified for some reason.

the food is home cooked and served with love.
The personal care my father received was exceptional...thank you.
The Management team are also exceptional they deal with you as a famiy that they do actually care about, they go above a beyond to be there for you throughout the journey of your loved one who is in their care.
We heartfelt can not thank you ALL enough at Abbey Lea.

letting Mum help with cleaning, tidying and other household tasks! These kind interactions have helped Mum to develop lovely bonds with the staff improving Mum's communication and reducing her stress and anxiety. Nothing is ever too much trouble. Residents are given food and drink on an individual basis, when required, such as sleeping late. Mum also enjoys lunch and supper eating with her friends. The home is flexible and works around family requests, nothing is too much trouble. I am grateful for everything they patiently do (or not do, if Mum chooses!) as she is as happy and content as she can be at Westwood. I always feel welcome when visiting. It's a lovely caring home.

for Mum as she is constantly in bed. The food menu always has a good selection of choice.
The home is very welcoming to relatives/visitors and the staff keep the relatives updated if they have any concerns. Nothing is ever a problem at any time day or night. I would definitely recommend Abbey Lea to anyone.
Definitely the best care home in the area. 5-star plus.

for care, it is a hidden gem.

was too much trouble for them. Thank you so much to you all.

for the residents with residents families encouraged to attend. Residents' families are always made welcome by the staff, a legacy from the previous manager who was the manager of the home for 21 years. Some of the staff go above and beyond in their care for every resident. The home is badly in need of the decor updating, but the care is the most important thing and I would recommend Westwood Care Home to anybody.

etc. My relative's room was immaculate, warm and homely. She was very happy there. Visitors are warmly welcomed and given space to meet up. All staff are professional and ensure safety and individual's needs are met. The manager is very approachable.

they have daily. This was a complete 180 from when she was living alone as she was so depressed, confused and isolated. The staff there are all so dedicated to their jobs and genuinely care about each and every resident so it really is more like a big family. All of the staff including management interact positively with the residents every day and are always finding ways to make Abbey Lea as warm, happy and homely as it can be. I would not want my loved one to be anywhere else and I know she wouldn't either. It really is a lovely place. Well done to all.

and kind. It can be a rare thing to find kindness and care wrapped up in professionalism and humility. Abbey Lea very quickly began to know my friend well; his likes and dislikes, his sense of humour, his love of nature and being outdoors, his favourite foods (cooking all homemade) and which tipple he likes at a party! They have many activities on offer throughout the year and always try to think about what all the residents might enjoy. I have seen the staff first-hand encouraging residents to socialise with one another and also take the time to sit and chat with them. It makes me happy to know that my friend is well cared for and as happy as he can be at Abbey Lea. Thank you all.

nothing but amazing with her from start to finish. I will be forever grateful for everything they did, not just for my aunt but for her family too. Highly recommend Westwood Care Home.

has vastly improved. It is very rare to see him sleeping and his mobility has improved significantly. The meals in Westwood are made to suit each resident’s needs and Dad has always loved his food. He is very happy and always smiling. The staff have been amazing with his care.
Mum suffered a nasty fall and was left unable to walk when admitted to Westwood. After leaving hospital she had practically given up on life. She wasn’t eating and was mentally and physically in a bad place. Her turnaround has been remarkable. The staff have encouraged her to eat and she is now much stronger. She is happy and comfortable within her new surroundings.
I could not ask for more. Thank you to everyone.

food is well cooked and delicious with a varied choice.
The decor is a bit dated in the public areas and some of the rooms but they seem to be doing them up as and when possible.
I would definitely recommend Westwood to anyone looking for compassionate and caring staff.

that could do with attention is the overall decor in rooms and shared areas.

Information on Dad was requested to enable the carers to have conversations relative to my dad's background in an attempt to keep some memories active, and efforts were made to play music which he would recognise and engage in. Confidence was instilled when I visited, seeing how my dad responded to the team members and how he could forget so much but never to smile. I am so very appreciative that this is where my dad spent his final five years.

is happy.