Care Homes Owned by Hadrian Healthcare Ltd in Tyne & Wear

All the residents I got to speak with were very nice. They all said they didn't like living there because them

My mum moved to the Manor House after a fall last year and is resident in the dementia wing. All of the staff have been amazing since mum moved in. The activities and functions they put on are amazing. It is a pleasure to go and visit mum. I know she is well looked after and that she is kept entertained. Her room is so homely and comfortable. The staff are all so friendly and I look forward to my cuddles from Kayleigh whenever I am there. Honestly could not recommend the Manor House and the staff highly enough

The Manor House Whickham is a wonderful, beautiful and delightful home inside and out. The staff are first class, they are like family friends to the residents rather than staff. The accommodation is so comfortable and welcoming and the gardens are beautiful. Tasty healthy meals and a variety of activities.

My Dad has some mobility problems and getting in and out of seating can be a problem. Yet all the areas at the Manor House, both inside and out, are accessible to my Dad and he is completely free to sit anywhere independently. To provide an inviting, pleasant space whilst addressing elderly residents' needs is not always an easy balance but the Manor House achieves this effortlessly.

I organised an afternoon tea with my friends and Marie who is currently residing at The Manor House Gosforth. It was so lovely, the food was exceptional, the staff so attentive and everyone had a lovely afternoon - one friend commented that you wouldn't get a better setting if you visited The Ritz. We all agreed. So thank you to Suzanne and all of the staff at The Manor House for making Marie's afternoon with her friends so memorable.

Another beautiful afternoon tea provided by the friendly and attentive staff of the Manor House. Seeing our resident friend in such wonderful accommodation, with staff who obviously care, reassures us every time we visit.

My experience has been positive, and more importantly it has been for my mam. She was very nervous and reluctant to leave her home but was no longer able to manage. We were both struggling but the manager and staff were absolutely brilliant, not only with my mam but also with me. The staff are caring, kind, attentive and their interaction with relatives residents is really lovely. My mam and I have been so reassured and looked after so well she has now settled brilliantly. Thank you all.

Following a long hospital admission, we were extremely grateful to the manor house in Wickham for how quickly they found the respite care Mum needed. The whole experience has been excellent. The staff were welcoming kind and professional from the start. Mum experience has been excellent. The staff were welcoming kind and professional from the start making Mum feel comfortable and well cared for. Communication was clear throughout and it was reassuring to know she was incapable hands. The team went above and beyond to provide compassionate, high-quality care. We were very grateful for their support and would highly recommend the manor house in Wickham to anybody looking for respite for a loved one.

Thank you again to everyone at the Manor House for making it such a positive experience.

My mother has been a resident of Manor House since April 2023. She has been very well cared for and the staff have responded very ably to her changing needs. All the rooms have been recently renovated and the garden is in pristine condition. The home now has two lifestyle coordinators who arrange a varied programme of activities for residents.

The Manor House is not only impressive on the outside it is even more impressive on the inside. Within 2 weeks of arrival my 92 year old severely sight impaired mother is happy, smiling, loving her beautiful new room and is taking part in activities. Management, care staff are so helpful and caring. Nothing is a problem. There are daily activities always encouraged. Theme days lots to do if you want to participate, hairdresser, nails, fitness. Mam is thriving. So happy we chose the manor house.

The Manor House looked after my Grandad for 4 years and were exceptional throughout the whole time. The staff were extremely friendly but more importantly patient and attentive to his needs throughout. The extra care needed for their dementia residents is fantastic and I would strongly recommend.

The facilities are also exceptional.

We cannot speak highly enough of Jane and the whole team.

Everything satisfactory.

My Mum has been a resident at Manor House since September 2025, living in the Derwent area of the home. Making the decision to move a parent to a care home is very, very difficult but following Mum's increasing confusion, it had become necessary. Manor house has been brillant from the start- yes it took Mum a while to settle but the staff were so patient with her (and reassuring with me!) and after about a month, Mum was settled and content, in sharp contrast to the confusion and stress she felt before ariving as she was aware on some level, of her failing abilities. She thinks of it as a hotel and in some ways, it is! The set up is very attractive, it is immaculately clean (doesn't "smell like a care home") and the staff are terrific. I also like the range and frequency of the activities (mostly 2 a day) - pub quizzes, thai chi and the very welcome visits from the WAG dogs! She is also well catered for as she is vegetarian. In summary - as good as it gets!

I am pleased to share this review on behalf of my mother, who moved into The Manor House in December 2025. From our very first visit, it was clear that The Manor House stood out as something truly special. The facility genuinely deserves its five-star reputation, not only for its impressive amenities but also for the warm and welcoming atmosphere created by the staff. Every time you walk through the doors, you're greeted by friendly faces and engaging conversations, making residents and visitors alike feel completely at ease.

The Manor House features an open-plan layout, with spacious lounges that invite you to relax, read a book, or enjoy a chat with others. The absence of doors between communal areas gives a sense of openness and accessibility, thoughtfully designed to encourage interaction and comfort. Residents are offered a wide variety of activities, with a daily schedule shared with both them and their families. This has proven especially helpful when planning visits.

The facilities are clean, well maintained and welcoming to both residents and visitors.

As my mother's health was deteriorating and she was dying, care staff showed my family and I a lot of compassion and empathy during our visits which was really appreciated.

Any issues or comments are welcomed by the team leaders.

I would recommend this care home, it's immaculately clean, friendly and well run.