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Care Homes Owned by North East Care Homes Ltd in Cleveland & Teesside

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by North East Care Homes Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for North East Care Homes Ltd are showing below.

View the details of all 2 locations (with 58 reviews) owned by North East Care Homes Ltd

North East Care Homes Ltd Locations in Cleveland & Teesside (2)

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2 Care Homes owned by North East Care Homes Ltd in Cleveland & Teesside
Stainton Lodge Care Centre

Stainton Way, Hemlington, Middlesbrough TS8 9LX 

9.8 35 reviews
"My dad came into station lodge in June on a two week bed to assess. The management and staff were so helpful and couldn't support us…"   Read all 35 reviews
Location Type Care Home

Stainton Lodge Care Centre is a specialist home, where care is personalised to support each individual's needs, wishes and circumstance. Skilled professionals regularly assess clients, striving for a quality service and pleasant living atmosphere,… Read more about Stainton Lodge Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 73 Rooms
  • from £1,067 / week
Stainton Way Care Home

Stainton Way, Hemlington, Middlesbrough TS8 9LX 

9.2 23 reviews
"I can't speak highly enough of the care our grandparents have received. My grandad is in the dementia ward and it's clear he's treated with…"   Read all 23 reviews
Location Type Care Home

Stainton Way Care Home is a comfortable home, offering a personalised approach to care for older people as well as having the expertise to provide tailored respite care and day care. Specialist equipment helps those with mobility issues, while other… Read more about Stainton Way Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 67 Rooms
  • from £1,068 / week

North East Care Homes Ltd Reviews in Cleveland & Teesside (58)

9.5

North East Care Homes Ltd has a Group Review Score of 9.5 (9.489) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to North East Care Homes Ltd must have a Review Score.

Overall Experience
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Date Published
  • 58
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Reviewer Connection to North East Care Homes Ltd
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Review of

Stainton Lodge Care Centre

from Andrea W (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came into station lodge in June on a two week bed to assess. The management and staff were so helpful and couldn't support us enough. After being in other care home facilities that did not work out, the staff here managed my dad well and got him settled. My dad is now here permanently which we
has a family are so grateful for an amazing home and staff who go above and beyond.
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Review of

Stainton Way Care Home

from Ryan B (Grandson of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of the care our grandparents have received. My grandad is in the dementia ward and it's clear he's treated with genuine kindness and respect. My grandma has also recently come in for a short respite stay and the level of care has been equally impressive. It's a real comfort
to my family knowing they're both in such safe hands! I can see why the CQC gave a 5* rating for Care - it's very well deserved.
Reply from Laura Abbott, Manager at Stainton Way Care Home
Thank you so much for such a positive review. We really appreciate your kind words, and it is amazing to know that our hard work doesn't go unnoticed. Here at Stainton Way we pride ourselves on…read more
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Review of

Stainton Way Care Home

from Paul F (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are superb ...friendly and professional in all aspects...
My mother loves it in this home and has been a resident for over 4yrs.
Well cared for and nothing is any trouble for the staff.
5 star excellent
Reply from Laura Abbott, Manager at Stainton Way Care Home
Thank you for the great feedback, we very much appreciate and take on the comments made. We strive to all perform our roles to the best of our ability ensuring all those within our care are happy and…read more
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Review of

Stainton Way Care Home

from Tiegan C (Granddaughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not fault the staff enough, the most caring people you could ask for, can't do enough for you and nothing is ever too much. The facilities are outstanding and the best that you could ask for. The most amazing people and place
Reply from Louise Siddle, Administrator at Stainton Way Care Home
Thank you so much for your kind words! We're truly grateful for your lovely feedback. It means the world to our team to know that you felt so well cared for and appreciated the facilities. Were proud…read more
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Review of

Stainton Lodge Care Centre

from Allison C (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've been visiting our mam for almost 2 years. Throughout this time we have been treated like family. Our mam is settled and clean and happy most days. The carers work so hard to help our mam and teh other residents feel safe and comfortable. The home itself has a bright friendly feel more like home
from home.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you so much for your kind words and continued trust over the past two years. It means a great deal to us to know that your mam feels settled, clean, and happythats always our goal. Were also…read more
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Review of

Stainton Lodge Care Centre

from Wendy R (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have every faith in the staff looking after our mam. We are kept informed of her care regularly. We visit nearly every day and are made so welcome. Excellent care home with amazing staff. Excellent communication between the staff and families.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you so much for your kind words and thoughtful review. We are truly touched by your appreciation and are so pleased to know that you had a positive experience with our care home.Providing…read more
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Review of

Stainton Lodge Care Centre

from D W (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother first visited Stainton Lodge Care Centre for respite care in February 2025. We found all the staff there to be very kind, caring and considerate. We feel that our mother was looked after very well and have since booked another weeks respite care for her at Stainton Lodge.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
It was Lovely to see you all again, Thank you for your kind review,
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Review of

Stainton Way Care Home

from Barbara M (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we could not be happier with the care mum is getting at this care home. Staff are always pleasant and helpful. Our only negative comment is that the activities are a little childish and repetative. Whilst we appreciate that some residents have dementia, they are still adults.
Reply from Laura Abbott, Manager at Stainton Way Care Home
Thank you for your kind words Barbara, we are really pleased to hear that you are happy with mum's care. With regards to the activities schedule, we will continue to work with our activities…read more
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Review of

Stainton Way Care Home

from Winifred W (Resident) assisted by family/friend published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are pleasant and helpful without exception.
Reply from Laura Abbott, Manager at Stainton Way Care Home
Thank you for your kind words, we really appreciate it. We are happy to know that our hard work does not go unnoticed.
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Review of

Stainton Lodge Care Centre

from Jane K (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was transferred to Stainton Lodge in January 25 due to her Dementia becoming more advanced. I cannot thank the staff for the care they provide to my mum. She settled in very quickly and it soon became her home. The staff on her unit give more than 100pc to every resident and also support family
thru challenging times. It is such a relief to know that she is being looked after not just as a job but genuinely with love which means so much to me. I could not ask for anymore than what she is receiving and fail to find any fault whatsoever, it is reassuring to know when I leave her that she is safe, cared and loved in my absence and I cant thank the staff enough for that.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thankyou for taking the time to write this lovely review, we really appreciate all of these lovely comments.
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Review of

Stainton Lodge Care Centre

from Rupert N (Stepson of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Step Mum has been here since Oct 24. She seems to be genuinely very happy at Stainton Lodge. She has a lovely en suite room and is well fed and well looked after by all the staff. There are regular activities, a hairdresser on site and guests are encouraged to visit and take her out. Very pleased
Stainton Lodge is now her home.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
That is wonderful to here, all of our staff do there very best to make all of our residents and families feel welcome at Stainton Lodge.Thank you.
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Review of

Stainton Lodge Care Centre

from H S (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled well into Stainton Lodge Care Centre from day 1. The staff and management are excellent, nothing is too much trouble. Dad is well cared for and all his needs are met. The activities for residents are second to none with lots going one. So happy with Dads care. Thank you all at Stainton
Lodge, long may it continue.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you for your review, we are so glad that you are happy with us at Stainton Lodge,
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Review of

Stainton Lodge Care Centre

from Alison S (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into one of the ward at Stainton Lodge Care Centre mid December. He moved from another care home where we were very concerned about his safety and welfare. Since the initial meeting with a member of staff prior to Dad moving to Stainton and today (4 weeks later) we are over the moon
with the standard of care that Dad is receiving. The staff are amazing, they are kind, considerate and compassionate. As a family we know he is safe and well cared for in an appropriate environment with staff who are confident and competent to care for Dads needs. The staff team are patient and at times when Dad can be challenging they don't give up but try through kindness and compassion to achieve dad's support in meeting his care needs. The meals are wonderful. Management and senior team visible and present and responsive to needs.
Today we received notification that Dad can stay permanently in Stainton Care Centre. This is such a relief. Thank you to all the team for your wonderful care and kindness.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you very much for your kind comments. The team work very hard and deserve your kind words.
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Review of

Stainton Lodge Care Centre

from Elaine G (Friend of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was looking to move my friend last year as he wasn't settled at all in previous care home. It was a huge decision on my shoulders and I am so pleased I chose Stainton Lodge Care Centre.
The bedrooms are lovely large and airy with en-suite facilities. There is a Spacious TV lounge and nice dining
room where residents can also sit and chat.
There is a huge comfortable reception area where family and friends can take residents off wards and make tea/coffee.
I cannot praise the staff enough. They go over and above and nothing is too much trouble. All staff, whatever their job, remember residents names and make a point of using them.
I couldn't be happier with the care he receives and can't thank everyone enough.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you for comments , they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our residents and to have the most positive experience we can give. We…read more
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Review of

Stainton Way Care Home

from Helen S (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stainton Way Care Home have provided a caring stable environment for my Mother to live the most contented life she has had in years! She is well fed clean and tidy, and the staff are very proactive with all Mum's needs. They communicate well with family members and dialogue with the doctor on a very
proactive basis. I have been so happy to be able to get the appropriate care for my Mum, the staff are lovely.
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Review of

Stainton Way Care Home

from C O (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Stainton Way Care Home for almost 2 years. He is happy and feels safe which gives me so much peace of mind. I love to see that smile on his face when members of staff talk to him (he does have his favourites). It's clear that the staff genuinely care for all the residents it's not
just a job it's a vocation. The activities coordinator are brilliant too organising games, coffee morning and much more. It is all clean and tidy and a pleasant relaxing environment. As a family, we feel so blessed to have my Dad live here and would like to take this opportunity to thank everyone at Stainton for their hard work and dedication.
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Review of

Stainton Way Care Home

from D M (Wife of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, an excellent care home. My husband is a quiet man with complex needs, and he has had a few issues with needs, all resolved. His health has been up and down but the care he receives is marvellous. Slowly he is being encouraged to mix, but prefers to talk to staff, who do converse with him. They
really care.
Reply from Laura Abbott, Manager at Stainton Way Care Home
Thank you for taking the time to leave such a positive review, we pride ourselves on the outstanding level of care we deliver and are really pleased to know that this does not go unnoticed.
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Review of

Stainton Lodge Care Centre

from Owen M (Husband of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was met by the social worker and your nurse. It was in relation to my wife's annual care review. I found the experience very professional and was treated with respect and dignity. We all left the meeting with an action plan in place, which is now in motion.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you for taking the time to review us at Stainton Lodge, very much appreciated.
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Review of

Stainton Lodge Care Centre

from C B (Son of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Experienced and caring friendly staff. The care centre offers good facilities with regular alternatives. Fun activities such as singing and dancing which my mum really enjoys! Lovely relaxing private areas are available to sit and talk to relatives. Excellent hairdressing facility with a lovely friendly
hairdresser who is really good with my mum, something she enjoys visiting regularly.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you for your review, this will be passed on to the staff, they love to hear your nice comments.
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Review of

Stainton Lodge Care Centre

from C B (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is happy and well looked after. Thanks go to the staff.
Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre
Thank you for your comments, they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our residents and to have the most positive experience we can give.
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