Care Home Owned by Memory Lane Care Homes Ltd in Essex

caring and the food was excellent, management made everything stress free for me as I was very apprehensive about having to leave him, I would like to say a massive thank you to you all, you do an amazing job!

to visit but wanted to stay in Essex close to friends. We visited a number of residential homes with my mum and she liked Read House from the moment she walked in, as did I. All of the staff are incredibly caring and the Manager always has time to talk. Mum initially came in for respite last month but she told me that she knew she wasn't safe to live on her own and Read House would be somewhere she would be happy to stay. Mum has a lovely room overlooking the beautiful garden and whenever I call she always seems to be busy in various activities or getting her hair done. I just returned from visiting her and she was smiling as I left sitting with new friends.

him.

The residence is spotless clean at all times and the food provided is wonderful, always catering for my fathers' specific dietary needs. It is a scary thing to decide that your parent needs to be somewhere other than their own home, however Read House had made that transition so much easier for both my father and myself. Their support and guidance to me has also been invaluable.

I would love to name every member of staff as they are all truly wonderful, however there isn't the space. So I will just mention the manager whose one ambition in life is to ensure that Read House feels like a resident's home. She believes it is their sanctuary and it truly is.

dealt with in a professional and sensitive way. I would recommend the app that allows you to track your loved ones ' days, good or bad! From my experience, I highly recommend Read House.

this hard transition. My biggest fear was my mother being left in a room being fed and safe but not happy. My mother is safe and 'well fed' and is really happy and, despite dementia, says how lovely the staff are. I don't think anyone but a close relative would understand the fears of the move to a care home, but I applaud Read House for everything they have done to make this easier.

was lovely and went above and beyond to ensure my friend felt very welcome and all the staff were very reassuring, kind, and supportive.
My friend received excellent care and was very complimentary about the food, and facilities activities and overall very impressed with everything at Read House.

to bring to the home.

be friendly and welcoming. Lots of activities and she was encouraged to take part when she felt comfortable.

experience a lot smoother, as I said we really weren't prepared. As you walk in, it's really welcoming (feels like home) and currently being done up. Beautiful grounds and right on the seafront - stunning. My dad hasn't been there a week yet but so far so good and I'm sure this shall continue.

lady in reception and the maintenance men.

wholeheartedly. Dad died 16/01/24, respectful and dignified right to the end.

to be responding well to this. So much so, I have decided to progress her respite stay to permanent stay. The staff have continued to work with her to promote her well-being in this setting.

to see the manager dressed as Mrs Claus!

the staff and management are very patient in trying to connect me!

the extensive garden will be improved over time. Thank you to all who contribute to a lovely care home.