Care Homes Owned by Phyllis Lee
8.9
Group Review Score
(the average from all locations with a review score)
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Phyllis Lee Locations (2)
Wentworth Grange Residential Hotel for Elderly
8.9
5 reviews
Riding Mill NE44 6DZ
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 51 Rooms
Wentworth Grange
Nursing, Residential & EMI, Hotel for the Elderly, Riding Mill NE44 6DZ
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Phyllis Lee Reviews (5)
8.9
Phyllis Lee has a Group Review Score of 8.9 (8.854) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Phyllis Lee must have a Review Score.
Review of
Wentworth Grange Residential Hotel for Elderly
from R D (Son of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
When someone you love needs full-time care you want that experience to maintain their destiny as well as provide for their needs.
Wentworth Grange presents as a hotel and is smart, clean and without the odours you normally associate with care facilities.
Rooms are near and well equipped and staff
Wentworth Grange presents as a hotel and is smart, clean and without the odours you normally associate with care facilities.
Rooms are near and well equipped and staff
are caring, respectful and helpful.
I would recommend this facility.
I would recommend this facility.
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Review of
Wentworth Grange Residential Hotel for Elderly
from Pam W (Friend of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very dear friend lived here for several weeks before she passed away.
I'd like to acknowledge what a fabulous place it is.
Firstly and foremost the level of care is excellent.
Every staff member was very approachable and caring.
Absolutely nothing was too much bother.
I really appreciated the
I'd like to acknowledge what a fabulous place it is.
Firstly and foremost the level of care is excellent.
Every staff member was very approachable and caring.
Absolutely nothing was too much bother.
I really appreciated the
shoulder to cry on from the lovely nurse on shift that day.
The building and grounds are spectacular.
Don't ever change what you're doing, not everyone in the care industry cares.
Wentworth Grange definitely cares.
Thank you again.
The building and grounds are spectacular.
Don't ever change what you're doing, not everyone in the care industry cares.
Wentworth Grange definitely cares.
Thank you again.
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Review of
Wentworth Grange Residential Hotel for Elderly
from Christine I (Daughter of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is very happy in her 6th year with the Wentworth Grange Residential Hotel for the Elderly. Management and staff are fully engaged in providing top-quality care. The purpose-built facility, state-of-the-art dining/bar/lounge and chef-run kitchen plus the many activities/events add up to a five-star
rating.
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Review of
Wentworth Grange Residential Hotel for Elderly
from A S (Daughter of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum needed emergency care following Dad's heart attack. Wentworth Grange was responsive to our urgent need and Mum feels as though she is on holiday in a luxury resort. The setting was fantastic and all caregivers kind and considerate. I couldn't have wished for better care for my mum!
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Review of
Wentworth Grange Residential Hotel for Elderly
from Charles H (Son of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very many thanks for all your kindness, understanding and nursing that you gave my father over the last eighteen months of his life. You were all tremendous!
My two brothers and I are all so grateful to the staff of Wentworth Grange for giving my father the dignity of life in his final months.
My two brothers and I are all so grateful to the staff of Wentworth Grange for giving my father the dignity of life in his final months.
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Awards / Recognitions (0)
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Frequently Asked Questions about Phyllis Lee
How many Care Homes does Phyllis Lee own?
Phyllis Lee own 1 Care Home.
Which Phyllis Lee Care Homes have the highest review score?
Wentworth Grange Residential Hotel for Elderly has the highest review score.
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