Care Homes Owned by Peacock Medicare Ltd in West Lothian

My dad was a resident in Woodlands from May 2025 until he sadly passed away in May 2026. It was like a home from home for dad, all the staff were amazing, so caring and patient and treated him with dignity and respect. He was safe and secure, which was a weight of my mind, and he loved it, especially the meals, as he had a great appetite! The atmosphere was always friendly, like you were part of a big family. As a family we thank each and everyone of you for taking care of dad. If you are looking for a nursing home I would go and check it out, you won't be disappointed.

Plenty opportunities to express orthoughts , ideas and opinions at regular residents families meetings. The meetings were also an opportunity to pass on any information regarding upgrading decor and any upcoming activities in the nursing home. Dignity and confidentiality were always at the forefront of the care

On a positive note, the activities team does an excellent job, organising creative events and outings that residents clearly enjoy.The gardens are also well maintained and provide a pleasant environment. With greater investment.

Peacock nursing home was an excellent care home when my mother was first admitted. Over the years it has deteriorated quite significantly. The staffing levels are unsafe most of the time, which leaves them unable to deliver high level care. There have been a lot of hardworking staff leave to work in other care homes due to unsafe conditions. The floor coverings are unacceptable ( some are trip hazards) despite the hard working domestic staff doing their best to clean and report issues. The food portions and choices were also very good before, but sadly there have been cutbacks there too. The majority of staff left are kind, compassionate and thoughtful towards the people they are paid to look after, however they are burning out and it's very sad to see. The activity coordinator tries her very best to provide entertainment and raise money but there is 70+ residents, and it's a lot of work for 2 part time staff. The staff have no time to assist the residents enjoy the garden.

My dad spent a year in here before he passed away last month. I can't sing the staff's praises enough. I believe there were major changes a couple of years ago and I can't fault anything now! The staff were outstanding. Very professional and extremely caring. Nothing was too much bother for them. The atmosphere was always upbeat and happy. There was a lovely vibe to the place as soon as you went through the doors. From receptionists to nursing and care staff, to laundry staff and cleaners, everyone was just so caring and friendly. My dad needed a lot of care but never wanted for anything. If he couldn't get out of bed any day, the staff would sit and read to him. If anyone is considering a care home for a relative, please go and see Woodlands, you won't be disappointed. Thank you all, from the bottom of our hearts.