Care Home Owned by Randolph Hill Nursing Homes Group Ltd in Stirling

he is well cared for in all ways.

She has dementia and is unable to do anything for herself but they still treat her with the utmost respect. I am in regularly so know this is how they are with her all the time not just when I visit. They are also incredibly supportive of me as this isnt a pleasant experience...for which I will eternally grateful. I sing their praises to everyone who knows me and are involved with my mum.

at all times. My mother is 102, and the nursing care remains at a high level, including taking the trouble to identify medical needs by requesting further tests. The staff continue to encourage my mother to eat, and take her out into the garden in fine weather. They are kind and friendly.

well maintained gardens and met some staff, the amount of relief we have had in knowing our friend was going to get the care he needs and deserves was, and still is, huge.
With so many scare stories with care homes these days, we cannot believe how lucky our friend (and subsequently ourselves) are to know he is in good, caring hands and we tell everyone about how amazing Randolph Hill truly is.

has gone above and beyond for us. The staff are fantastic.

didn't have one.Maybe this means the room isn't checked before bedtime? I find the activities a bit unimaginative. I've looked online and there a lot of simple fun things to do
In general I am happy with things, as is my mother.

herself as well as her family.
The care and support my mum has received from all of the Staff has been exceptional , which she really appreciates . As a family we have absolute confidence in the care my mum is receiving.
The communication we receive is excellent in regards to mum particularly regards to Health and Wellbeing.
We definitely feel we have made the right choices for my mum and are so appreciative of all of the Staff we interact with.

all the associated issues this particular illness brings. As a family we are well aware of this after having carried out the home care for a few years before it became too difficult and mum had to go into care. We initially thought she would struggle going into a care home but because she was made to feel so welcome and at home, she adjusted to her new home a lot easier than we imagined. This not only meant mum was now in professional care but also all the family could relax a bit as it was really becoming very stressful as we tried to let her live her life in her own home as long as we could. Thank You so much to all the staff at Randolph Hill. We will be eternally grateful for your care.

for his well-being. Our family is always made to feel welcomed, included, and informed of the different activities my father is participating in.
Meals are healthy, tasty, and nutritious along with delicious home baking!
Staff are responsive to changing needs and we know that when we are not with my father he is being well cared for.
Having previously had a parent at Randolph Hill, I found it reassuring that many staff and management I knew then are still at RH. We are delighted with every aspect of care. We can see that my father feels settled and happy which is so very important to us. He thoroughly enjoys the meals and cakes, especially if there's extra fresh cream!

stay. I am always informed of each and every intervention and made to feel welcome at any time. The staff go out of their way to include me as part of the Randolph Hill family and I cannot praise the excellent service enough,

trips in the minibus. The rooms are freshly decorated for each resident and communal areas are regularly refreshed. Although it is not the "fanciest" care home in the local area, I cannot recommend it highly enough. Every single one of the staff goes above and beyond their duty to provide the best care for residents and their families. Thank you to you all.

daily and was made very welcome and included in events. Dad loved travel and thoroughly enjoyed the minibus excursions to the Transport Museum with a particular location being a highlight. Many activities are on offer. We also enjoyed the garden. Care is reviewed every six months - but any queries were swiftly addressed meantime. I cannot recommend highly enough.

environment that is safe and caring but not clinical. She has already started to enjoy meals, been wheeled outside to see the garden, had a wash and blow dry by the visiting hairdresser etc. As a family, we are delighted that Mum has become a resident. We know she is safe and no longer needs to worry. We look forward to visiting her in her new home. Thank you one and all.

staff about Mum's health and wellbeing. It shines through how well staff are really getting to know my mum. Surrounded by the company of other residents and staff plays a huge role on my mum's happiness. She thrives spending her day in the lounge and also participating in her choice of the many activities provided by the excellent activities team. Having the home split into individual units with their own lounge and dining area for small group living has been the perfect structure to allow my mum to become familiar with the residents within her small unit. Thank you Randolph Hill. I can enjoy valuable time with my mum doing things together.