Care Homes Owned by Randolph Hill Nursing Homes Group Ltd in Stirling

Our family just had care review meeting with Penny (staff nurse) which went well and she answered questions we had about Mum's care. The food is good and varied. The entertainment team do a good job of keeping residents occupied. Mum enjoys bus drives. sing-a-longs, fitness, church service. December is always a busy month for entertainment and I understand this December there will be an activity daily.

My husband Robert has been resident at Randolph Hill for just over two years. During this time he has been extremely well cared for by staff. He has been kept comfortable and stimulated, where possible, by a varied activities programme. His health needs are well monitored. Staff is kind, considerate + thoughtful. Me and my/our families are pleased that Robert is so well cared for

Would definitely recommend Randolph Hill - very welcoming, excellent staff (many of whom have worked there for a long time, good sized rooms, well maintained gardens and communal areas, and variety of entertainment and activities.

Our mum is in her fourth year in Randolph Hill and she has been so happy there from the outset. The care she receives is first class with all staff being extremely polite and cheerful as well as being professional, they treat our mum with extreme dignity. Unfortunately our mums condition has worsened over the years but all the staff have taken this in their stride giving myself and my sister peace of mind knowing she is being looked after so well .

My husband has been with you for over 2 years, and am very pleased with his care and how he is treated. The staff are very good with him, as he is not the easiest person to deal with. He seems to have accepted he cannot be at home, and is happy enough where he is.

My Wife's father John, a dementia sufferer, has been resident at Randolph Hill Dunblane since October 2024. Right from day one John settled in well and so my wife and I were able to relax properly for the first time in years. John is very happy in his "New Home," he enjoys the comings and goings all around him, also the busy activity programme they run. Round every corner is a smiling helpful member of staff ready to engage with him, what more could a man ask!

The staff are all lovely and treat residents with a lot of respect. They are also very caring towards the family members.

It was the hardest thing ever to put my dad in a home but Randolph Hill have been excellent. They are all very patient and keep us up to date with everything about dad. I don't think I could have chosen a better care home.

The staff have helped my grandma transition into her new home.The facility is very well kept, clean, tidy and organised. The food is excellent and there is always tea and snacks available. The overall feeling here is calm, welcoming, professional and homely.

I can't praise Randolph Nursing Home enough. My mum has been here for coming on 3 years and they have got such a special relationship with her. They understand her needs and do everything within their power to accommodate her. I love when I see a wee twinke in my mums eye when they come in to see her. She has dementia and is unable to do anything for herself but they still treat her with the utmost respect. I am in regularly so know this is how they are with her all the time not just when I visit. They are also incredibly supportive of me as this isnt a pleasant experience...for which I will eternally grateful. I sing their praises to everyone who knows me and are involved with my mum.

My mother has been in Randolph Hill Dunblane for 2.5 years and has been given exceptionally good care throughout. Recently, a no-fault situation was resolved by the senior staff with great attention, imagination and care, together with very good communication and involvement of both me and my mother at all times. My mother is 102, and the nursing care remains at a high level, including taking the trouble to identify medical needs by requesting further tests. The staff continue to encourage my mother to eat, and take her out into the garden in fine weather. They are kind and friendly.

With so many scare stories with care homes these days, we cannot believe how lucky our friend (and subsequently ourselves) are to know he is in good, caring hands and we tell everyone about how amazing Randolph Hill truly is.

When my son was getting married, a member of staff came to sit with my mum so that I could dance and socialise at the wedding and not leave my mum on her own. She also came in her car to take my mum back so that I could stay to enjoy the wedding. This is yet another occasion where a member of staff has gone above and beyond for us. The staff are fantastic.

In general I am happy with things, as is my mother.

It's a nice atmosphere in the home.

We definitely feel we have made the right choices for my mum and are so appreciative of all of the Staff we interact with.

Having previously had a parent at Randolph Hill, I found it reassuring that many staff and management I knew then are still at RH. We are delighted with every aspect of care. We can see that my father feels settled and happy which is so very important to us. He thoroughly enjoys the meals and cakes, especially if there's extra fresh cream!

I am extremely satisfied with all elements of my mum's care. I have found all staff from the senior managers, nursing staff, carers, activity coordinators, cleaners, kitchen, and admin staff to be professional, committed to my Mums best care and welfare, and also concerned that I am satisfied with her stay. I am always informed of each and every intervention and made to feel welcome at any time. The staff go out of their way to include me as part of the Randolph Hill family and I cannot praise the excellent service enough,

A friend and I were visiting a friend in Randolph Hill. All the staff were so friendly and helpful. When we visited there was a singing session for the residents which they enjoyed and we did too. Very impressed by the care homes ambience.

My Mum has recently passed away at Randoph Hill. She had been a resident for the last 10 months of her life. During that time, she was treated with dignity, and respect and like a family member. The staff in this home really care. They provide a variety of activities for all abilities and regular day trips in the minibus. The rooms are freshly decorated for each resident and communal areas are regularly refreshed. Although it is not the "fanciest" care home in the local area, I cannot recommend it highly enough. Every single one of the staff goes above and beyond their duty to provide the best care for residents and their families. Thank you to you all.