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Care Homes Owned by Randolph Hill Nursing Homes Group Ltd in West Lothian

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Randolph Hill Nursing Homes Group Ltd in West Lothian

Only the locations & reviews in West Lothian for Randolph Hill Nursing Homes Group Ltd are showing below.

View the details of all 7 locations (with 220 reviews) owned by Randolph Hill Nursing Homes Group Ltd

Randolph Hill Nursing Homes Group Ltd Locations in West Lothian (2)

 - Browse 2 Care Homes owned by Randolph Hill Nursing Homes Group Ltd in West Lothian
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Kirk Lane
8 Kirk Mews, Livingston Village, Livingston EH54 7FR 
Top 20 carehome award certificate
10 40 reviews
Kirk Lane, Livingston, West Lothian
Top 20 carehome award certificate
"Can I just say that having a liason staff member that has taken my mum out for tea has given her a new social side to her time in kirk Lane…"   Read all 40 reviews
  • from £2,158 / week
  • 60 Rooms
Location Type Care Home

Kirk Lane is part of the highly regarded Randolph Hill Nursing Homes Group and welcomes new residents. Situated in the heart of Livingston Village, this impressive, specially designed new build ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Holmesview
2 Holmes Road, Broxburn EH52 5JZ 
9.9 27 reviews
Holmesview, Broxburn, West Lothian
"My sister moved into Homesview early 2026. From initial conversations prior to moving, I knew that we had chosen well. The Manager took…"   Read all 27 reviews
  • from £2,077 / week
  • 60 Rooms
Location Type Care Home

Holmesview has 60 beautiful, single bedrooms all with a TV (including Sky), telephone and internet access and en-suite shower room. The home is designed for small group living and each of the 10 ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Randolph Hill Nursing Homes Group Ltd Reviews in West Lothian (67)

9.8

Randolph Hill Nursing Homes Group Ltd has a Group Review Score of 9.8 (9.827) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Randolph Hill Nursing Homes Group Ltd must have a Review Score.

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Review of

Holmesview

from K T (Sister of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into Homesview early 2026. From initial conversations prior to moving, I knew that we had chosen well. The Manager took time to understand not just my sister's needs but also our needs as a family. Given my sister is in the youngest age bracket, we worried about there being enough stimulation
for her which would help support keeping her mind and body active however, we were pleased to witness the diversity of activities every week and whilst she may not always be fit enough to partake, she is consistently encouraged to do so.
The team are wonderful and whilst we wish to highlight a few team members, this is in no way reflective of a lack of compassion from anyone else, we would like to give special thanks to a few of the team who provide age appropriate banter on a daily basis, lifting my sisters spirits which is heartwarming for both family and friends to see. One of the team frequently goes over and above, both in support of my sister and the families needs Recommend
Reply from Brodie Nichol, Director at HolmesviewThank you so much for your thoughtful feedback. We're so pleased to hear that you felt confident in your choice from the very beginning and that your sister has been well supported since moving in. It's lovely to know she is encouraged and engaged in the activities, and that the team bring such warmth and positivity to her day. Your kind words are truly appreciated by everyone. Best wishes.
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Review of

Holmesview

from Barry S (Son of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother moved to Holmesview in May 2024 at a time when as a family we were really struggling to support her with dementia. We had looked at a number of care homes and the management at Holmesview were so supportive and understanding, which made the decision so much easier. Since moving there she
has struggled to adapt to being cared for and at times can be most challenging. We have nothing but praise and thanks to all the staff at Holmesview. When taking on the responsibility for a loved one, you only wish the best for them and we know that Holmesview provides this. It is accessible, clean, safe and communication with staff is superb. You feel a sense of community and care.
We are sure that if our mother was able to articulate this she would. We cannot fault the care that is provided and we know that we have made the correct decision in choosing this care home.


Thank you to all the wonderful staff.

Reply from Julie Kennedy, Marketing Manager at HolmesviewThank you so much for your praise for our management and staff. We are so pleased to hear that you feel that your mother is being so well looked after, and that the environment and communication provided meets your requirements. With our best wishes.
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Review of

Holmesview

from B G (Daughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and has been in Holmesview for a year. All the staff are very kind and friendly and she is well cared for. They take her health and well being very seriously and keep a close eye on her, ensuring she is well nourished. She is seen by a doctor very quickly should the need arise.
It
is a warm and welcoming home. I have every confidence in their care for my mum.
Thank you to everyone there.
Reply from Julie Kennedy, Marketing Manager at HolmesviewThank you so much for your lovely review. It is always good for us to hear that you feel the staff are so caring, and that this is giving you such peace of mind. With our best wishes.
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Review of

Holmesview

from Marion W (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been a resident of Holmesview for 14 months and we are very happy with the care she receives. The care team and nursing staff take the time to get to know everyone in their care in a very personalised approach. I get regular updates regarding mum's care and health and staff always take
the time to listen and help if I have any queries or concerns. There is a wide range of activities and entertainment so there is always something happening should she want to take part. The rooms and communal areas are decorated to a high standard and are always immaculately clean. My mother speaks very highly of the meals and there is always a few different dishes to choose from. Holmesview has a warm and friendly atmosphere from the minute you walk in the front door and I would highly recommend!
Reply from Julie Kennedy, Marketing Manager at HolmesviewThank you very much for your feedback. It is so pleasing to hear that you and your mother are so happy with the care, the communication, the environment, and the meals. We are delighted too that your mother is offered a range of activities to take part in, if she would like. With best wishes.
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Review of

Holmesview

from M T (Power of Attorney of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We felt Holmesview was the right care facility for our relative as there is a homely welcoming feel as soon as you enter the home and the staff are friendly and accommodating. The rooms and public areas are all clean and well maintained with comfortable lounges and dining areas and the standard of food
is excellent.
Our relative has settled in well and has excellent care, both medical and personal and we feel the staff take time to get to know the residents, enjoying trips out in the minibus and into the garden .As we live a considerable distance away it is good to know that she is safe, warm and well looked after.
Reply from Julie Kennedy, Marketing Manager at HolmesviewThank you very much for leaving your review. We are delighted that you are so pleased with the care, comfort and welcome. It is so lovely to hear too that your relative especially enjoys our minibus trips, and garden. Best wishes.
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Review of

Kirk Lane

from H L (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can I just say that having a liason staff member that has taken my mum out for tea has given her a new social side to her time in kirk Lane she thoroughly enjoyed the day chatting and laughing with someone other than the the family I think this is a wonderful idea it certainly gave my mum a boost and
she is looking forward to the next outing
Reply from Julie Kennedy, Marketing Manager at Kirk LaneWe are delighted that you and your mum are so pleased with the Care in Hospitality Liaison role. Our team member so enjoys her get-togethers, and social outings, and will also be looking forward to the next trip with your mum.
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Review of

Kirk Lane

from Catherine M (Friend of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can only praise the staff and professional care our friend received in Kirk Lane. From the initial visit and enquiry to the end of life care - everything was done to such a high standard and with compassion and a personal touch. Our friend appreciated the luxurious surroundings, delicious freshly
prepared food and the variety of activities for residents. There is a true family atmosphere with staff covering all roles taking part in the lives of the residents. Our friend thrived in Kirk Lane and as Power of Attorney we were delighted with everything. The high standard of nursing care in the end of life stage demonstrated excellent links with local hospital, GP and Marie Curie support. Thank you to all staff!
Reply from Julie Kennedy, Marketing Manager at Kirk LaneThank you so much for your praise, and that you found your friend to be so well looked after. It is pleasing for us to hear this feedback covering the compassion, environment, food and activities. With our best wishes to you.
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Review of

Kirk Lane

from C T (Sister-in-law of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Transformative! Within 24hrs of leaving hospital care to this nursing home, my sister in law was visibly improved, health wise, emotionally and overall well being much better. Staff are attentive to needs, care home is beautifully kept inside and out. Rooms are lovely, and sister in law is now eating
all the food given to her. Would have no hesitation in recommending.
Reply from Julie Kennedy, Marketing Manager at Kirk LaneThank you for highlighting your recommendation after noticing such an improvement in your sister-in-law. It is so good to hear that you have been impressed with our staff, rooms and food. Best wishes.
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Review of

Kirk Lane

from Victoria D (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very beginning, the standards at this care home have been truly exceptional.
Moving my mum from her previous care home was incredibly difficult and emotional, and we were understandably anxious about how she would settle. Any fears we had were quickly put to rest.
Since moving here, my mum
has absolutely excelled. The positive change in her wellbeing, confidence, and overall happiness has been remarkable. It's clear she is not only well cared for, but genuinely supported, encouraged, and treated with dignity and kindness every single day.
The staff have been nothing short of amazing. Their compassion, patience, and professionalism shine through in everything they do. They took the time to really get to know my mum, making the transition as smooth and reassuring as possible for both her and our family.
We are incredibly grateful for the care, dedication, and high standards shown by the entire team.
Reply from Julie Kennedy, Marketing Manager at Kirk LaneThank you very much for your very kind words and review. It must have been such a difficult time moving your mum and therefore we are delighted that she settled so well with us and there is such a positive change, and that you are so happy with the care and environment. The team will be so pleased to hear this feedback. With best wishes.
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Review of

Kirk Lane

from C H (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is absolutely thriving here at Kirk Lane and has been a resident for just over 4 and a half years. She really enjoys all the various activities - especially getting out on the bus, and all the singers etc. who come to perform. All the staff are so helpful and professional, and the new role of hospitality
liaison is working really well, providing another point of contact between the staff and the residents. The kitchen staff make excellent food with a huge variety and the maintenance team are really handy too.
Reply from Julie Kennedy, Marketing Manager at Kirk LaneThank you for your very kind words. It is wonderful to know that your mum is thriving with us and enjoys the variety of activities, and the choice of food. It is also great to hear that you feel the hospitality liaison role is working well as it is important to us to keep a good level of communication. With best wishes.
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Review of

Kirk Lane

from John O (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I would like to thank Matthew and all his professional staff for the kind and loving Care given to my Mother during her stay at Kirk Lane .Her stay being shorter than expected for us all was very enjoyable to her. From her first day through to her final hour she was treated with dignity
and respect.During her stay she was given very professional personal and nursing care, allowing her to enjoy her final months in a very comfortable environment surrounded by very caring people.
Reply from Brodie Nichol, Director at Kirk LaneThank you for your kind and thoughtful message. We're so sorry for your loss, and it means a great deal to know that your mother felt comfortable and well cared for during her time at Kirk Lane. Your words about the team's support and the dignity shown to your mother are deeply appreciated. Best wishes.
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Review of

Kirk Lane

from Melanie W (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has moved into Kirklane due to having Alzheimer's. From the moment myself and our family brought her in it felt like home. It's not a nursing home it's her home. It feels like home and has beautiful, comforting decor which also resembles her own home. On arrival she had flowers in her room and was
greeting with warmth and kindness. Nothing was too much trouble.
Mum is still settling well in Kirklane, the staff have been kind, patient and kept her busy with lots of activities. She has smiled, laughed, she looks better than she has done in ages.
We can go in and make tea, sit with her and it feels like our home too.
I wouldn't want her to be anywhere else. This home has a huge heart. Staff are outstanding, always having fun with the residents.
Reply from Julie Kennedy, Marketing Manager at Kirk LaneThank you so much for your thoughtful review and feedback. It is always so heartening to hear that there are many smiles and much laughter! Great to hear that your mum has settled well and it feels like home already. Best wishes,
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Review of

Kirk Lane

from Jean F (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kirk Lane staff and facilities first class. Mum really didn't want to be in a care home but her physical condition meant we had no choice. The staff are really lovely and very caring which has made the situation so much easier for all the family. The accommodation is beautiful from the moment you
enter the building to the lounge and dining room and especially Mum's en-suite bedroom. The carers treat Mum like their own granny and the activities staff do their best to keep her pleasantly occupied - she particularly enjoys the bus outings. The maintenance men are always on hand to get her telly going or hang a photo on the wall . The cleaners and laundry staff are lovely and friendly and keep everything spotless. It is very expensive for Mum to be here but for Mum's excellent care and the family's peace of mind , it's worth every penny .Thank you everyone at Kirk Lane .
Reply from Brodie Nichol, Director at Kirk LaneThank you so much for your thoughtful feedback. We're really pleased to hear that your mum has settled in well and that the care, surroundings and support from the whole team have helped make things easier for your family. It's lovely to know how much she enjoys the activities and feels at home. Your kind words mean a great deal to us all. Best wishes.
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Review of

Kirk Lane

from Shirley W (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review relates to all year 2025,Kirklane is the best thing we have ever done for our mum,she loves it
my sister and i love the fact fromthe cleaner to the manager everyone looks out for mum ,so very kind and thoughtfull,the staff always have loads for her to do ,crafts dancing and parties when its
anyones birthday it feels like everyones birthday
Thank you kirklane for everything you do keep up the good work
yours Shirley
Reply from Brodie Nichol, Director at Kirk LaneThank you so much Shirley for your kind words. We're thrilled to hear how much your mum loves being at Kirk Lane and that you and your sister feel so supported. It's lovely to know the whole team look out for her and that she enjoys the activities and celebrations. Your message means a lot to us all. Best wishes.
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Review of

Kirk Lane

from Carole S (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Kirk Lane for over three years and is treated with kindness, respect and dignity by all the carers and all other staff. Her needs are met promptly and with a smile.
The manager, Matthew is an exceptional leader of a great team.
The Activities team deliver varied
and interesting social events and always with a smile or a joke. The nurses provide thoughtful and gentle care and always keep me informed of any healthcare issues.
The home is clean, well presented with a lovely peaceful garden and the seasonal decorations are lovely. The kitchen staff go the extra mile in providing tasty food and treats and extras like amazing birthday cakes.
Mum is settled and content here.
Reply from Brodie Nichol, Director at Kirk LaneThank you so much for your kind message. It's really lovely to hear that your mum feels so settled and well cared for at Kirk Lane. Your comments about the team, the food, the garden and the atmosphere mean a lot to us all. We're so pleased you feel supported and that your mum is happy and comfortable. Best wishes.
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Review of

Kirk Lane

from Alastair C (Nephew of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Attention to detail from original assessment meeting, room allocation, staff approach and how we as a family have been kept updated has been excellent. All staff have been very supportive to our Aunt during her settling in period - exceptional.
Reply from Brodie Nichol, Director at Kirk LaneThank you for your kind feedback. We're so pleased to hear that your experience from the initial assessment through to your aunt's settling in has been so positive. Your comments about the support from the team are greatly appreciated. Best wishes.
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Review of

Kirk Lane

from M M (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my mum stepped through the doors, something changed-she felt safe. We could see it in her face almost instantly. For someone living with dementia, unfamiliar environments can cause confusion, fear, and stress, yet at Kirk Lane she settled more quickly than we ever expected. That immediate
sense of safety was not only comforting for her, but deeply reassuring for us as a family. We finally felt like we had found a place where she would be supported with kindness, patience, and dignity.


Now, almost three years later, we can honestly say that the care at Kirk Lane has been consistently outstanding. It is evident every single day that the staff truly understand the needs of residents living with dementia and complex emotional challenges. They do not simply perform tasks-they care with heart. They listen, they observe, they adapt, and they treat every resident as an individual with their own history, personality, and preferences. My mum is never rushed, never dismissed.

Reply from Brodie Nichol, Director at Kirk LaneThank you so much for your heartfelt feedback. It's incredibly moving to hear how quickly your mum felt safe and settled at Kirk Lane, and how supported you've felt as a family ever since. Your kind words about the team's consistent, compassionate approach truly mean a great deal to us all. Best wishes.
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Review of

Kirk Lane

from George M (Son of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In her 90s my mum is a resident at this home. It really is amazing.
She is well looked after, her room is clean and the staff are excellent.
The staff are courteous and look after my mum in a kind and gentle way.
The management create well thought out initiatives to maintain and improve the high
standard.
One of them is the recently created new role which is Carer and Hospitality Liaison which is being championed and pioneered by Joanne F. This is a multifaceted role but is essentially: 1 Making sure that all the ongoing things that need attended to for the residents are attended. 2 Ensuring that good practice in one area is migrated to other areas, 3 Actively working to make the residents experience in the home as good as is practically, and 4, Encouraging and supporting all the staff in maintaining a professional high standard.
If there is something needing done Joanne can pick up the ball and run with it. If not in her remit she will find whose remit it is. Joanne is doing great!
Reply from Julie Kennedy, Marketing Manager at Kirk LaneIt is so good to hear that you feel that your mum is so well looked after. Thank you for your review and your special mention to the Carer and Hospitality Liaison, and the benefits that this brings. This feedback really helps us shape future service at our home. Many thanks.
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Review of

Kirk Lane

from Lynne R (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kirk Lane has been home to my mum for 16 months now. It is so reassuring to walk into such a pleasant welcoming home. All the staff are amazing, friendly and attentive and nothing is too much trouble. Although it was a difficult decision to make for my mum, we couldn't be happier that she is being cared
for so well and this gives us peace of mind.
The addition of the Care Hospitality Liaison member of staff is such an asset to the team. She recently attended A&E with my mum following a fall and stayed with her until I arrived. She makes sure any issues the residents and families have are all addressed and are listened to as well as making sure they are doing things they love to do. To have someone doing this is so helpful over an above the caring staff.
Reply from Julie Kennedy, Marketing Manager at Kirk LaneWe are delighted that you are so happy with the care we provide for your mum, giving you peace of mind. In particular your feedback regarding our Care Hospitality Liaison member is so helpful. Thank you for letting us know. Best wishes.
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Review of

Kirk Lane

from Valerie S (Friend of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a social worker, I visit many care homes on a regular basis in Glasgow.
In all honesty, I have to say that Kirk Lane is one of the nicest I have been in. All the staff were extremely helpful & very professional. They went out of their way to ensure we had everything we needed & answered all questions
without hesitation. The home itself is exemplary, and it is clear that the residents are all well cared for.
Reply from Julie Kennedy, Marketing Manager at Kirk LaneThank you very much for your review. It is so good to hear your thoughts on the environment, staff and care, and how well it compares. We are also pleased that you felt all your questions were answered without delay. Best wishes.
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Awards / Recognitions (4)

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