Care Homes Owned by Randolph Hill Nursing Homes Group Ltd in East Lothian

Thank you all at Fidra House.

They take excellent care of my friend.Excellent person centred care and very flexible in their approach and support of them.Exceptional attention to detail with regards to all aspects of their care especially health/ medical. Friendly staff at all times.Highly recommend Fidra House to anyone looking for residential/nursing care for their family member.

I am on a hay diet, and your catering staff managed this very well. Your food is good. As I had a ground floor room opening onto the garden, I was able to get outside and sit in the sunshine. All your staff here helpful and friendly.

My Mother has stayed in the carehome for over 2 years now. We are very happy with the care she recieves. The staff, accomodation and the activities are excellent. She enjoys her time there very much and prefers it to staying in her house which is only a short walk away.

Dad has been a resident for the last 18 months. He is well cared for and safe. With someone with dementia this is important for us as a family to know this. With his declining cognitive skills the staff are very caring and patient with him even though dad can be extremely challenging. The staff are always welcoming with a smile and greeting. The menus are varied and they will accommodate residents where possible if that meal on offer is not to their liking. The activities are based around residents preferences so might not suit everyone and they have a minibus to take residents on outings. These are offered frequently. Patient reviews take place and should anything occur they are in contact with the family.

My father has vascular dementia and has been a resident in Muirfield Nursing home for four years now. The staff have always taken good care of him and are so kind and friendly. When he was recently a bit off colour, the staff took great care to keep the family informed about his health, and what progress he was making. They are always supportive of the family bond and are very approachable. Dad is now back to his normal self and doing well.

All members of staff, from the front desk, to the office and management, to the individual carers and activities team are so warm, welcoming and easy to deal with. My mum is being very well cared for which is very much appreciated, and this has allowed me to go back to being daughter rather than carer. Thank you!

My husband has been in Muirfield for over 3 years now, and I can honestly say, that the care he receives from all members of staff is fantastic! The activities that are on offer for residents is brilliant, catering for everyone's needs. The staff are always so helpful, and not only to my husband, but to me as well. I feel I can talk to them at any point I am in, and they are always happy to listen. Nothing is a bother for them. Keep up the great work and thank you for all do for husband and our family!

Both my sister and I are delighted to have made the arrangement permanent.

My mum recently left us after two and a half years living in Fidra. From admission to end of her life every single member of Fidra staff were excellent and were focused on making each day as it could be for my mum. As her dementia got worse this got hard. But all of the staff did this maintaining mum's dignity and respect. They continued to see her as an individual with a disease and helped us understand her disease and gave us support and insight to best help mum. The garden, activities, food and reception staff are brilliant. A special thank you to the staff on The Law Floor who showed such care and humanity to mum as she became more confused. I couldn't have asked for better.

My father has been a resident now for several months at Muirfield. He was very nervous to move in to a care home but has taken to Muirfield and the wonderful staff like a duck to water. Everyone from the front desk, to his individual carers have been amazing. We are very happy with the level of care he receives.

I stayed at Muirfield Nursing Home as I needed extra care and help after a stay in hospital. I received everything I needed to help me recover sufficiently to go home, where I live alone.

My brother was cared for in Fidra for over 3 years, principally because of physical health issues and the need for personal care. During his time there the staff treated him with respect, kindness and dignity. What really made the difference was that staff took time to understand him as the person he had been before being so unwell, and could tap into his interests with shared banter and laughter. In the few weeks before he died it was particularly difficult for him, and the family. The staff responded to our queries and concerns with patience and professionalism, and worked well with the local community health teams to ensure he could stay in Fidra rather then go through the discomfort and upheaval of a hospital admission. We couldn't have asked for more.

My wife, whose memory has failed, moved into Fidra House 5 months ago, and we have been delighted with the care and attention provided for her. The home is well managed and is very well equipped, it has excellent communication, facilities and a delightful garden. The care and nursing staff are well trained and skilled, and there is a welcoming and friendly atmosphere throughout Fidra House. Nothing is too much trouble for the staff to offer. Her room is clean, well furnished and comfortable, and she has accordingly accepted the transition from home to care without difficulty. A range of activities are provided and notified in advance, including trips and wheelchair adapted buses, musical events and monthly religious services, and my wife, within her limitations, has appreciated participation in these events. My family and I made the right decision in our choice of Fidra House, and we would warmly recommend it to others.

Since my mother came to stay at Fidra back in December 2024, I have found the home to be a very homely place for my mum. The home is in a quiet back drop off the Dirleton road, surrounded with trees and well maintained gardens, and communal areas. The rooms are spacious, with en-suite facilities and each room has wall mounted T.V's for everyone. Dining areas and lounges are kept clean and tidy and also offer TV, music and various activities everyday. All the staff are very well trained and treat both residents and families alike with dignity and respect showing compassion and always friendly and welcoming. Residents are offered to take part in away days in the minibus on a weekly basis, sometimes twice a week. Families have the opportunity to use the Wheelchair Accessible Vehicle for private family days out or to attend appointments, which I think is a fantastic asset to the home and residents. Residents can choose meals from a varied nutritional menu each day. I wish I could say more.

Excellent care provided. Staff are very friendly, good communication between staff and family. All medical needs are met and addressed. Food options excellent.

My experience of Muirfield Nursing Care Home over the last year has been of satisfaction and contentment knowing that my wife is in capable hands of her carer, laundry, nursing professions, and cleaners. It is organised by professionally trained personal. There is always a greeting from the office staff through to the kitchen etc. This care home is one of the best.

The quality of the food and the level of care provided are not up to the standard one would expect from a nursing home with such a high fee structure.

The staff all have time to talk, to care & to listen, and to get to know the resident AND the love-ones & extended family. Many many thanks!

The professional medical and auxiliary care are excellent; my relative is very well looked after and is very happy and reassured in the home. Sometimes, communication with management and staff can be complicated for us because we don't live locally and visit once a month. Hopefully, since pointing this out to the management, this will improve.