Care Home Owned by Third Life Care Ltd in Argyll & Bute

The carers are cheerful and friendly.

this was an environment where she was very comfortable. As carers staying a distance away, we have been kept well-informed by staff and involved through regular Family and Friends Meetings. There are plenty of activities and it is a warm, happy and positive place. We have dealt with several care homes with other family members. They are not all the same. I would wholeheartedly recommend the care at Northwood.

and beyond for the residents.
Entertainment is consistent and varied with outside agencies such as hairdressing and podiatry being a constant.
We are so happy with the choice of Northwood and so is Mum.
We would highly recommend it.

for their care and support for the family.

and can choose whether or not to attend activities. There is always some interaction with residents by staff which is good to see. The manager holds family and friends meetings which, although I have only attended two, it is clear that, if there is a problem, she is keen to hear in order to rectify it. Food seems to be great too, not only the meals but also the cakes etc in between which always goes down well with my mum. Care was taken, too, with regard to seating at meals which is great. Seeing photos of Mum on their social media page is lovely to see especially as I don't live nearby.

are happy. My Mum doesn’t want to join in any activities, apart from the exercise classes and chooses to remain in her room and this is respected.
I always feel welcome and able to talk to a member of staff or the manager about any concerns I have. Thank you to all the team for doing an excellent job.

overall atmosphere is warm and friendly.

residents alike. At Northwood House Care Home the staff genuinely care. There are a variety of activities for residents to get involved in if they wish. The food is exceptional and there is plenty of it, special warming plates are supplied to residents who may take a little longer to eat than others ensuring that they get to enjoy this lovely food at its best. I would have no hesitation in recommending this care home to others and over the past year I have done so on a number of occasions.

The management and nurses provide excellent communication on a regular basis, which I am extremely grateful for as I work full-time. My mother would be lost in a system of home care was it not for the excellent services from Northwood.

is absolutely loving it, especially the entertainment and food. The staff are very helpful and always take time to speak to you. Highly recommended.

state of health than Northwood House. Thank you to everyone for making my Mum feel so special and for giving us the comfort of knowing she is so well looked after. A real home from home.

what they do and care about the residents.
I think we were truly lucky to find a place for my mum in Northwood House, and it is just wonderful to hear her laughing and chatting with the other residents.
Thank you for going the extra mile.

during a pandemic but the staff and management have supported us through the journey, getting to know us and meeting our needs as much as my Aunt’s. I would have no hesitation in recommending Northwood House.

in period.