Care Homes Owned by Third Life Care Ltd in Lanarkshire

Entertainment good raffles and 50/50 draw help to provide this for residents

Can't fault the care home or staff one bit ,everyone from the carers cleaners and management interact with the residents,,food is all Cooked from scratch no packet stuff,,one of my main things is it's all full time staff not run with agency staff so they know my mother n law and her needs at all times having worked myself in other care homes this is night and day myself and my family are at ease knowing she is being well cared for Thanks to all the staff x

Prior to finding a suitable care home for my elderly father (Oct 2025) I visited many care homes within the area. Rosehall Manor in Shotts immediately stood out from the rest. It was clean, welcoming and safe. Every member of staff was approachable, always having time to discuss my father's care. I have watched staff interact with the residents in challenging situations with sensitivity, compassion and professionalism. I am reassured by the empathy shown to my father and to those family members who visit. I can't thank the staff enough for making this difficult journey much easier for all involved.

I would highly recommend this Care Home to anyone who is looking for that secure, safe and supported environment

my mother went into the home in 2020 during covid which was a difficult time for everyone visiting was restricted for everyone the staff went above and beyond during this time and still do its not just a care home its the residents home always made welcome when visiting and my mother is well cared for and comfortable

Mum has been a resident here for just over 5 weeks and has settled in very well. This is in no small part to the efforts of management and staff who are professional, sensitive and caring. The home is maintained and equipped to a very high standard. Each resident is encouraged to make it "their home" and to this end we have been able to make mum's room very personal to her. We have been very impressed with the friendliness of all staff who go out of their way to provide a relaxed welcoming atmosphere encouraging participation in a wide range of activities both in and outwith the home. We have no reservations about her safety and security and receive frequent updates on mum as the staff have clearly taken the time to get to know her. Overall we are more than happy that this is now mum's new home.

Any suggestions of improvements in care or services was well considered and adopted when appropriate. 10/5 stars. Xxx

Our Mum lived at Rosehall for 18 months before she passed away. From the moment she arrived the staff supported her to remain as independent as possible. The staff always went the extra mile to maintain her health and spirit and genuinely cared about her and us. Our Mum was always treated with dignity and respect. Rosehall is how a care home should be and we are eternally grateful to them.

I feel at home when I come to visit my mum, the staff go above and beyond. My mum has a great experience living here . There is plenty activities to keep my mums mind working, and it is a very happy place. Management, Staff and residents are always happy and smiling. It is a warm and welcoming place all together. If I could give stars above 5 I really would.

We can't thank the staff and residents enough for welcoming Mum to Rosehall. The staff are kind, patient and build strong relationships with residents. They took the time to understand Mum, her life, things that are important to her, her likes and dislikes, and got to know us as a family too.

Rosehall truly changed our perception of care home life. Mum was engaged in various activities including balloon badminton, making a memory box, enjoyed a tea dance, karaoke, and church service, and had her hair and nails done. She always raved about how great the staff were.

Mum came into the care home as a younger resident. She likes 'a blether' and to feel useful. Staff adapted to her needs, often chatting and having banter throughout the home, and involving her simple tasks to give her purpose.

The care home itself is lovely; bright, welcoming, with beautiful gardens, large bedrooms and a great day room with lots of natural light. Thank you for your kindness and taking great care of Mum.

Highly recommend.

Overall care is good, range of activities is excellent. The only issue is other residents accessing rooms and personal property being removed and not returned. The staff are friendly and approachable.

Thanks again.

My Mum suffers from mixed dementia and has done it for a number of years. It was important to keep her in her own home for as long as I possibly could but it became clear that this was no longer a feasible option and needed care. It was an incredibly difficult decision to make, made worse by the fact that I live over 450 miles away in London. Having researched various homes none of them had the welcoming and homely feel that Craig-en-Goyne has. From the minute you step through the door, there’s a warmness from all the staff which has helped give me the peace of mind that my Mum would be well cared for and looked upon as part of the Craig-en-Goyne family. Whilst it’s very early days as my Mum hasn’t been there long, the staff are doing everything they can to help her settle into her new home and also helping me with the adjustment by keeping in regular contact and assuring me to call whenever l want to find out how she’s getting on. I wouldn’t hesitate to recommend Craig-en-Goyne.

The home is clean and tidy and so is Mum's room.

Also, carers look after my mum and dad well - the selection of home-cooked meals and food are just right.

I am absolutely delighted with the care provided at Craig-en-Goyne Care Home. The staff are amazing, everyone, from the ancillary staff to the manager, provides person-centred care for my mum. Nothing is too much trouble for them and you can tell they genuinely care about the residents and it's not just a job to them. My mum has absolutely thrived since moving in. She enjoys the food and loves the many activities they have on offer, which are showcased on social media! This is a fabulous service as it keeps me up to date with what Mum has been doing. Mum is kept busy enjoying the activities and making new friends. All of the staff are approachable and friendly. The location is great, close to me and set within its own grounds. Mum loves watching the squirrels and birds. The house itself is a grand, old house yet warm, comforting and welcoming. I would have no hesitation in recommending this home to anyone. I think my mum is treated like royalty. Well done to everyone there!

After Mum had an extended hospital stay, we were fortunate to get a space for her at Craig-en-Goyne Care Home. Mum suffers from vascular dementia and we were apprehensive about her accepting change and being in a care home (having lived for fifteen years in sheltered housing). Our fears were unfounded as she has settled in really well in her lovely room. I cannot praise the management and staff highly enough as they have been so wonderful with Mum and the challenges of dementia. The home is spotlessly clean and the standard of care provided is first-class. The communication between the care home and myself has been excellent too and they have a wonderful Facebook page for relatives to see their loved ones enjoying the wide range of activities (keep fit, games, dancing, entertainment by singers etc.). They also circulate information and newsletters via email so we are aware of what is planned and what has been happening. A wonderful hairdressing salon is also enjoyed by many residents. Thank you!

You really are a great bunch thank you for all that you have done and continue to do.

Wasn’t entirely happy with the overall care my Grandma received over the year she was resident but most of the care staff all seemed very nice and as long as my Gran seemed happy we put up with it but then in March she developed Covid, had a fall, ended up on bed rest and developed severe bed sores. She rapidly went downhill and died. No one from the Home attended the funeral despite it being policy.

“The care home arranges for staff and other service users to attend the funeral if they wish. It always sends at least one representative to attend a funeral as well as sending a condolence card or letter to the relatives.”