Care Homes Owned by Third Life Care Ltd in Lanarkshire

all together. If I could give stars above 5 I really would.

truly changed our perception of care home life. Mum was engaged in various activities including balloon badminton, making a memory box, enjoyed a tea dance, karaoke, and church service, and had her hair and nails done. She always raved about how great the staff were.

Mum came into the care home as a younger resident. She likes 'a blether' and to feel useful. Staff adapted to her needs, often chatting and having banter throughout the home, and involving her simple tasks to give her purpose.

The care home itself is lovely; bright, welcoming, with beautiful gardens, large bedrooms and a great day room with lots of natural light. Thank you for your kindness and taking great care of Mum.

to get her to take part in activities and outside visits.
The staff are always available to give updates and discuss how mum is doing as well as keeping us up to date with changes in medication etc.
On behalf of the family, I would like to thank them for all their support throughout as they have made what could be a stressful time stress-free.
Thanks again.

that I live over 450 miles away in London. Having researched various homes none of them had the welcoming and homely feel that Craig-en-Goyne has. From the minute you step through the door, there’s a warmness from all the staff which has helped give me the peace of mind that my Mum would be well cared for and looked upon as part of the Craig-en-Goyne family. Whilst it’s very early days as my Mum hasn’t been there long, the staff are doing everything they can to help her settle into her new home and also helping me with the adjustment by keeping in regular contact and assuring me to call whenever l want to find out how she’s getting on. I wouldn’t hesitate to recommend Craig-en-Goyne.

just a job to them. My mum has absolutely thrived since moving in. She enjoys the food and loves the many activities they have on offer, which are showcased on social media! This is a fabulous service as it keeps me up to date with what Mum has been doing. Mum is kept busy enjoying the activities and making new friends. All of the staff are approachable and friendly. The location is great, close to me and set within its own grounds. Mum loves watching the squirrels and birds. The house itself is a grand, old house yet warm, comforting and welcoming. I would have no hesitation in recommending this home to anyone. I think my mum is treated like royalty. Well done to everyone there!

as she has settled in really well in her lovely room. I cannot praise the management and staff highly enough as they have been so wonderful with Mum and the challenges of dementia. The home is spotlessly clean and the standard of care provided is first-class. The communication between the care home and myself has been excellent too and they have a wonderful Facebook page for relatives to see their loved ones enjoying the wide range of activities (keep fit, games, dancing, entertainment by singers etc.). They also circulate information and newsletters via email so we are aware of what is planned and what has been happening. A wonderful hairdressing salon is also enjoyed by many residents. Thank you!

feedback received from staff, not forgetting the family and carer Facebook page that someone always takes the time to update, that there is an interesting array of activities that happen daily but importantly tailored to ensure all residents are included.
The staff are friendly, approachable and always willing to help assist in any way possible.
As a healthcare professional, I understand the amount of hard work, dedication and commitment that goes into achieving the standards of care you provide are excellent.
I would recommend this care home to anyone looking for a nursing home placement.
You really are a great bunch thank you for all that you have done and continue to do.

She rapidly went downhill and died. No one from the Home attended the funeral despite it being policy.

Death of a Service User in Care Homes (Scotland) Policy.
Policy Statement
This policy sets out the values, principles, and practices underpinning the care home’s approach to the death of any of its service users.
Procedures (not during a pandemic).
“The care home arranges for staff and other service users to attend the funeral if they wish. It always sends at least one representative to attend a funeral as well as sending a condolence card or letter to the relatives.”

having the best food he's had since my mum died.
Big thank you to all staff for giving us as a family, peace of mind that he's in the best place.

and speaks fondly of the staff. I am more than satisfied her care is of quality.

through a very difficult time with my mum’s illness.

was due to go into the home, l called and spoke with the nurse in charge that day who was great with me, offered to speak with my mum to reassure her, which she did and really calmed her down.
Right from her 1st day in the home, I've had 100% confidence that she is always well looked after.
As a family, we have found it very difficult to try and adjust to the huge change in our lives, but the staff at the home has helped with this adjustment, assuring me to call whenever l wanted to when l was trying to come to terms with this huge change, especially under covid restrictions.
I wouldn’t hesitate in recommending Craig-en-Goyne.

it a very homely feel.
The staff are fantastically caring people who go the extra mile to keep the residents occupied and as active as possible. My mum's key worker has been outstanding and has really taken her duties well and truly beyond her remit, she has even taken calls from me even when she has been off duty.
This example of commitment has let me see that the care package at Craig-en-Goyne doesn’t end with the resident. Very many thanks to all the staff that have and continue to be involved in my mum's care from cleaners to carers to management and all in between. You are all immense.