Care Homes Owned by Acre Care Homes Ltd

A special thank you to all of the staff who helped make it possible for us to have a hen party for my sister-in-law in the home yesterday, to allow my mum to be involved in the run-up to the wedding. Especially one lady who went above and beyond to make sure that my mum and the whole family had a great day.

This is without a doubt the best care home I have ever experienced. The staff are genuine caring fun and professional. Happy environment for residents and family. Cannot rate high enough on every level.

Avonbridge is like home-from-home. The staff are lovely and attentive. My husband and the family have been made very welcome since day one, and we always get a cheery hello from all the staff always. Everyone is so positive, and the staff are for my hubby just as I would at home. My hubby is well cared for, well fed and well looked after by all the staff. We, as a family, love visiting the care home. Hubby is so happy and engaging since the first day her arrived. We can't thank the staff enough for all they do.

etc. The residents and their bedrooms are kept spotlessly clean. Their meals are prepared fresh daily with a great variety and dietary choices. Congratulations Avonbridge Care Home.

My mother was 110 yesterday. All the staff involved ensured she had the most amazing day. Food, celebrations and entertainment were all really lovely. Since Mum has been in Avonbridge, since January 2023, her care has been wonderful The staff are just so very kind and attentive she has made such an improvement overall.

Would I recommend this care home, yes 100%, it might not be big or flash as some homes but it’s a wonderful family environment for our loved ones when they need help the most in their final years. Thank you to all in the Avonbridge family.

My mum went into Avonbridge for a respite break last month, planning to stay for 2 weeks. She had not been in the best of health for a while and needed to rest. Within a fortnight of being in Avonbridge, my mum decided that she would like to stay, and a month on, she continually speaks highly of the Avonbridge and how well looked after she feels there, and how she sleeps better than she has for years. She is very appreciative of all the staff, whose hard work, patience, and friendliness have enabled my mum to feel comfortable and relaxed at all times and to overcome the challenges of gaining familiarity with a new environment. Particular plusses are the freshly cooked food, first-class laundry service, cheery lounge for socialising, and homely atmosphere which the manager and staff maintain. The team's dedication and kindness are really impressive. My mum is treated as an individual and she greatly enjoys her interactions with the staff and other residents. Thank you, Avonbridge.

I cannot fault the staff or home, very supportive of my mum's needs. Any time I have phoned nothing is too much bother always have time to answer any questions I have, have kept me up to date with my mum's health. Any time she has needed any other assistant such as a doctor this is actioned in a quick and timely manner.

I have been visiting for 3 years now, and I have found the management and care staff very welcoming and friendly. Care and support is given at all times and as a family member I am happy with this, we are always made aware of all forthcoming social events. My mum is settled and happy within her surroundings.

Avonbridge has been a great choice of care home for my mum. Staff are welcoming, caring, and respectful. Nothing is too much trouble for the staff especially during Covid when they kept us updated and offered alternative ways to see mum via video calls etc. Mum has been able to take part in a wide variety of activities, movie days, bingo, keep fit, walking group, and when possible, entertainment, nursery visits etc. We can't thank the staff enough for caring for Mum. Well done everyone.

I think the staff and management are excellent, always willing to help and look after my friend. It may not be a big fancy home, but care but facilities and are excellent. Always enjoy my visits down at the home.

I can't commend Avonbridge and staff any higher.

The staff at the care home are all absolutely amazing, my mum is so well looked after, not just her personal care, but her mental health. All the staff make sure she has everything she needs, and they all go above and beyond what is required.

I love the events they organise the staff really go for it and decorate the home and all dress up. Even during lockdown they've kept all the residents happy and safe and accommodated the family as best they can and kept us all updated with messages and photos.

This isn't just a care home it's a family.

You truly are all fantastic.

Very happy with the care my mother receives. Staff are wonderful from the carers to the housekeeping staff. All staff work really hard to make the care home as 'homely' as possible. I would highly recommend.

My husband has been a resident in Avonbridge Care home for 18 months, his care is excellent. He is treated with dignity and respect by nurses, carers and all members of staff. Relatives and friends are made to feel welcome. The manager has an excellent team who all work together to make Avonbridge a home.

We hae been visiting relatives in this home since 2001. There has been a number of owners and managers during that period. Currently the management team are good. The staff, in the main, have been there for a long time and so there is a high level of consistency in relationships. The staff and their level of care is what makes this a good care facility.

My husband has now been in Avonbridge Care Home for 7 months. He is being very well cared for by the staff. I have had issues with clothes going missing despite having snap-tags on. Some eventually turned up but others have not. The home has been radically upgraded since he has gone into it. Decoration, carpets, chairs have been upgraded and all of the windows have been replaced. The garden area has been well used this summer. Several outings, church services, parties and visits from the 'Therapets' have been enjoyed too.

Nice small nursing home which sits on the bank of the river Avon. One large sitting room and one smaller one where all the residents are during the day. The residents are treated really well by the carers and nurses who work very hard. Very friendly home and my mother seems to be really settled here.

Staff are helpful, friendly and considerate of residents needs and wishes.