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Care Homes Owned by Popular Care Ltd in Cleveland & Teesside

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Only the locations & reviews in Cleveland & Teesside for Popular Care Ltd are being shown.

Popular Care Ltd Locations in Cleveland & Teesside (1)

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1 Care Home owned by Popular Care Ltd in Cleveland & Teesside

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Astune Rise Care Home
114 High Street, Eston, Middlesbrough TS6 9EJ
"I visit my friend 3/4 times a week, each time I go always clean and tidy something always going on for residents. Sorry I don't know about..."Read all 72 reviews

from £1,100 / weekSize 38 rooms

Location Type: Care Home

Astune Rise Care Home is a registered Residential Home offering 33 bedrooms, they accommodate short stay, respite or permanent stays. Astune Rise is situated on The High Street in Eston and is set in... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care

Popular Care Ltd Reviews in Cleveland & Teesside (72)

9.2

Popular Care Ltd has a Group Review Score of 9.2 (9.187) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Popular Care Ltd must have a Review Score.

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Showing 72 reviews matching selected criteria
Review of Astune Rise Care Home from J S (Friend of Resident) published on 16 March 2026 Submitted via Postal Card
Overall Experience

I visit my friend 3/4 times a week, each time I go always clean and tidy something always going on for residents. Sorry I don't know about money. If I needed to go in a care home, I would like to be considered for Astune Rise Care Home.

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Review of Astune Rise Care Home from Philip T (Son-in-law of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

A Truly Wonderful Care Home with an Amazing Community Spirit........Astune Rise in Eston is a genuinely special place. From the moment you walk in, you can feel the warm, kind, and homely environment that the staff work so hard to create for the residents.

The activities programme is outstanding, offering far more than you would expect from a care home. Residents regularly enjoy memorable outings such as the river cruise, seaside trips to Saltburn with beach huts and fish and chips, and even a fantastic steam train journey on the Railway from Grosmont to Pickering. These experiences bring real joy, stimulate memories, and give residents something exciting to look forward to.

The Rolling Activity Plan ensures there is always something happening, whether it's live entertainment, exercise sessions, crafts, or seasonal events. The intergenerational visits from local schoolchildren are particularly lovely and create meaningful connections betw

Reply from Steve Massey, Operations Manager at Astune Rise Care Home

I am so pleased with your recognition of Astune, it really is ahead in so many ways. They are a great team led by an excellent manager. Thank you for your very kind comments.

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Review of Astune Rise Care Home from D D (Son-in-law of Resident) published on 25 February 2026 Submitted via Website
Overall Experience

My lovely mother-in-law was very well cared for by the amazing manager and staff at Astune Rise. Despite having dementia she was treated with care and affection, and so were the family and visitors. Nothing was too much trouble and I have no hesitation in highly recommending this care home.

Reply from Steve Massey, Operations Manager at Astune Rise Care Home

Thank you for taking the time to comment on the care received by your mother-in-law. They truly are a terrific team in Astune and deserve the praise they receive.

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Review of Astune Rise Care Home from W D (Daughter of Resident) published on 25 February 2026 Submitted via Website
Overall Experience
my mum had dementia and was at Astune care home for around a year.
The staff were amazing with her, encouraging her to join in with the many events that they had.
She was well cared for and supported by all the staff.

It was reassuring to know that mum was so well looked after.

Reply from Steve Massey, Operations Manager at Astune Rise Care Home

Thank you for this lovely review. We have an excellent team at Astune and they deserve to be praised.

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Review of Astune Rise Care Home from Katie G (Granddaughter of Resident) published on 24 February 2026 Submitted via Website
Overall Experience

Lovely care home. Staff genuinely care. Always clean and orderly with lots of events on for residents. Always a friendly and welcoming environment when we visit, staff go the extra mile. Pet friendly so we often take our dog to visit my Nana which is a huge bonus as this is something my Nana misses.

Reply from Steve Massey, Operations Manager at Astune Rise Care Home

Thank you. This is so nice to read and is true reflection of a lovely home.

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Review of Astune Rise Care Home from S D (Daughter of Resident) published on 15 February 2026 Submitted via Website
Overall Experience

My father has been a resident at Astune Rise for 2 years. As a family we made the decision to move my father here because we were so afraid for his welfare. My father has mobility issues and dementia. We chose Astune Rise because of all the outings, fundraisers and general fun things that were always being aired on the local radio or written about in our local newspaper. My father is treated like a Member of the family in the home, he is spoiled with kindness from management and the whole team. The team are on the ball, the slightest issue is dealt with immediately and professionally and with compassion. My father is busy, there is always an activity, entertainment or an outing. I salute you all at Astune Rise and thank you from the bottom of my heart

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Review of Astune Rise Care Home from J H (Daughter of Resident) published on 13 February 2026 Submitted via Website
Overall Experience

Astune Rise "was" a fantastic home in 2023 when both my mother & father became residents. Although seriously outdated & in desperate need for refurbishment it soon felt like home to them. After my mother dying in Dec 24 my father wanted to remain there and thought that's where he would see out his days. The home is very sociable but it can be hectic but my dad loved it. The food was basic at best with sandwiches, hot dogs which my dad called kids food! Both parents were not happy with some of their care & one of the carers. Dad had unwitnessed falls even though he was in a home for his safety. Dad was asked to leave in Dec 25 whilst waiting for physical & mental to come back!! when dad needed the most care he was let down. Some carers were amazing. Good memories made there were tarnished by the last few months.

Reply from Steve Massey, Operations Manager at Astune Rise Care Home

I am sorry to read of your dissatisfaction and your most recent experience. The Home has gone over and above what was expected of them and the support provided to your father, mother and to you has been exceptional. Sadly none of us have the ability to control changes in conditions and, again...  

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Review of Astune Rise Care Home from Adrian H (Son of Resident) published on 8 January 2026 Submitted via Postal Card
Overall Experience
My mum was looked after in her last few weeks with the greatest of care, the staff were really good and always very plesant. The nursing staff were very good, they were very informative on mums condition and when the time came mum was not on her own 2 members of staff were by her bedside.

I would highly recommend Astune Rise.

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Review of Astune Rise Care Home from Diane I (Daughter of Resident) published on 5 August 2025 Submitted via Website
Overall Experience
My mam stayed in Astune Rise while I went on holiday for a week. The Staff were amazing my mam couldn't of asked for better care and attention from the staff and manager. My mam was so supported by everyone as she has never stayed in a care home before they made her feel comfortable and at ease. I couldn't of asked for more from these amazing People.

Thank you

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Review of Astune Rise Care Home from Linda C (Daughter of Resident) published on 21 July 2025 Submitted via Website
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Dad was admitted to Astune Rise for palliative care. The staff were just amazing, treating my Dad with care, dignity and respect. I'm sure they'd would be the first to agree, it's not the smartest care home, yet I would much rather have substance over style any day.

As a family, we felt cared for and supported and importantly, regularly kept informed of Dad's condition. It's sad Dad wasn't well enough to appreciate all that the home had to offer, and he didn't get to experience what a happy, special place it is.

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Review of Astune Rise Care Home from Victoria W (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card
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Brilliant home, my dad came for respite care but now has a permanent place. The staff, management everyone has been brilliant and made a stressful time so much easier. Thank you, would highly recommend.

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Review of Astune Rise Care Home from Paul M (Son of Resident) published on 8 July 2025 Submitted via Postal Card
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Very helpful everytime I visit the home, staff very helpful.

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Review of Astune Rise Care Home from Edward M (Son of Resident) published on 20 May 2025 Submitted via Postal Card
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After many years living alone my mother was very reluctant to move into a care home, however, ill health dictated the need for 24/7 support. This care home came highly recommended and I can understand why! Since moving to Atune Rise she has totally transformed. She is making friends and taking part in ALL activities provided. Her mobility has greatly improved too, she is a much happier and more social version of herself.

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Review of Astune Rise Care Home from Stephen T (Son of Resident) published on 25 March 2025 Submitted via Postal Card
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My mam has been in Astune Rise for almost 6 months. The staff are all fantastic and deal with the residents with respect. Mam has now made some close friends and seems to be coping much better. The stripper before Valentines day really lightened the mood of the residents.

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Review of Astune Rise Care Home from Julie T (Daughter of Resident) published on 24 March 2025 Submitted via Postal Card
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This home is warm and friendly, excellent care is given 24 hours a day. The staff are so friendly and go above and beyond their duties. Activities are wonderful and the residents are kept busy constantly which is a very important factor to keep them motivated and busy and to have outings to look forward to, also all families are included in these activities, which is wonderful. I feel happy and confident that mum is very happy, safe and I do not worry about her which is a massive factor for me - thank you.

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Review of Astune Rise Care Home from A H (Granddaughter of Resident) published on 7 March 2025 Submitted via Website
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Astune Rise Care Home has done nothing but look after my nana. She is happy there and well cared for. The entertainment and opportunities they provide their residents and families is outstanding. The manager is so friendly and welcoming. She is a credit to the care home.

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Review of Astune Rise Care Home from Debbie A (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card
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The manager and staff are wonderful, always helpful and caring. My father has settled in so well, he is loving living at Astune Rise. My mum and family were worried about making the decision of Dad having to go into care, but we didn't need to. Nothing is too much trouble for the staff, they are always happy and smiling, polite and professional. This care home is not about staff and residents it's one big family.

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Review of Astune Rise Care Home from Doreen T (Wife of Resident) published on 30 October 2024 Submitted via Postal Card
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My husband was ill for over 2 years with COPD and heart disease. He had good GP care, with ambulatory oxygen from May but deteriorated and was admitted to very busy respiratory wards. He was transferred to Astune Rise Care Home for terminal care and from admission, tensions eased for him and his family. He had full o2 therapy and six days later died very peacefully after superb care. Family well supported.

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Review of Astune Rise Care Home from Steven G (Son of Resident) published on 16 September 2024 Submitted via Website
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Sorry, it's taken so long for this review needed a bit of time. Dad was looked after and cared for exceptionally during his time there. I would like to thank all the staff and manager for everything, for making Dad's stay so comfortable, and for making him smile. Thank you so much, it means a lot.

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Review of Astune Rise Care Home from A H (Daughter of Resident) published on 2 August 2024 Submitted via Website
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Absolutely fantastic respite care for my Mum. Staff are great and Mum came out happy and 2 weeks on is still really happy. Full star rating which is really important to know for the future. This is the place Mum wants to be when the time comes.

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