1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Popular Care Ltd
  4. Locations Owned by Popular Care Ltd in Cleveland & Teesside

Care Home Owned by Popular Care Ltd in Cleveland & Teesside

Jobs
9.1 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Popular Care Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Popular Care Ltd are showing below.

View the details of all 4 locations (with 149 reviews) owned by Popular Care Ltd

Popular Care Ltd Locations in Cleveland & Teesside (1)

 - Browse 1 Care Home owned by Popular Care Ltd in Cleveland & Teesside
List View
Map View
Sort By
Astune Rise Care Home

114 High Street, Eston, Middlesbrough TS6 9EJ 

9.6 68 reviews
"My father has been a resident at Astune Rise for 2 years. As a family we made the decision to move my father here because we were so afraid…"   Read all 68 reviews
Location Type Care Home

Astune Rise Care Home is a registered Residential Home offering 33 bedrooms, they accommodate short stay, respite or permanent stays. Astune Rise is situated on The High Street in Eston and is set in its own grounds with a patio and garden offering a… Read more about Astune Rise Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 38 Rooms
  • from £1,100 / week

Popular Care Ltd Reviews in Cleveland & Teesside (68)

9.1

Popular Care Ltd has a Group Review Score of 9.1 (9.089) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Popular Care Ltd must have a Review Score.

Overall Experience
  • 58
  • 9
  • 0
  • 0
  • 1
Date Published
  • 68
  • 3
  • 12
  • 20
  • 48
Reviewer Connection to Popular Care Ltd
  • 23
  • 17
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Astune Rise Care Home

from S D (Daughter of Resident) published on 15 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Astune Rise for 2 years. As a family we made the decision to move my father here because we were so afraid for his welfare. My father has mobility issues and dementia. We chose Astune Rise because of all the outings, fundraisers and general fun things that were always
being aired on the local radio or written about in our local newspaper. My father is treated like a Member of the family in the home, he is spoiled with kindness from management and the whole team. The team are on the ball, the slightest issue is dealt with immediately and professionally and with compassion. My father is busy, there is always an activity, entertainment or an outing. I salute you all at Astune Rise and thank you from the bottom of my heart
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from J H (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Astune Rise "was" a fantastic home in 2023 when both my mother & father became residents. Although seriously outdated & in desperate need for refurbishment it soon felt like home to them. After my mother dying in Dec 24 my father wanted to remain there and thought that's where he would see out his days.
The home is very sociable but it can be hectic but my dad loved it. The food was basic at best with sandwiches, hot dogs which my dad called kids food! Both parents were not happy with some of their care & one of the carers. Dad had unwitnessed falls even though he was in a home for his safety. Dad was asked to leave in Dec 25 whilst waiting for physical & mental to come back!! when dad needed the most care he was let down. Some carers were amazing. Good memories made there were tarnished by the last few months.
Reply from Steve Massey, Operations Manager at Astune Rise Care HomeI am sorry to read of your dissatisfaction and your most recent experience. The Home has gone over and above what was expected of them and the support provided to your father, mother and to you has been exceptional. Sadly none of us have the ability to control changes in conditions and, again sadly, the home was unable to meet the needs of your father. We truly feel your review is tainted by the deterioration in your fathers help needs and, again, there was nothing my team could do about that. It is acknowledged that your father was undergoing some investigations. The outcomes of these investigations would have had no effect on the decision that we were unable to meet his needs. Again we are sorry this has had such an impact on your experience of a fabulous home. Both you Mother and Father are remembered very fondly and are missed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Adrian H (Son of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was looked after in her last few weeks with the greatest of care, the staff were really good and always very plesant. The nursing staff were very good, they were very informative on mums condition and when the time came mum was not on her own 2 members of staff were by her bedside.
I would highly
recommend Astune Rise.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Diane I (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam stayed in Astune Rise while I went on holiday for a week. The Staff were amazing my mam couldn't of asked for better care and attention from the staff and manager. My mam was so supported by everyone as she has never stayed in a care home before they made her feel comfortable and at ease. I couldn't
of asked for more from these amazing People.
Thank you
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Linda C (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad was admitted to Astune Rise for palliative care. The staff were just amazing, treating my Dad with care, dignity and respect. I'm sure they'd would be the first to agree, it's not the smartest care home, yet I would much rather have substance over style any day.


As a family, we felt cared for

and supported and importantly, regularly kept informed of Dad's condition. It's sad Dad wasn't well enough to appreciate all that the home had to offer, and he didn't get to experience what a happy, special place it is.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Victoria W (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant home, my dad came for respite care but now has a permanent place. The staff, management everyone has been brilliant and made a stressful time so much easier. Thank you, would highly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Paul M (Son of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful everytime I visit the home, staff very helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Edward M (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After many years living alone my mother was very reluctant to move into a care home, however, ill health dictated the need for 24/7 support. This care home came highly recommended and I can understand why! Since moving to Atune Rise she has totally transformed. She is making friends and taking part
in ALL activities provided. Her mobility has greatly improved too, she is a much happier and more social version of herself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Stephen T (Son of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been in Astune Rise for almost 6 months. The staff are all fantastic and deal with the residents with respect. Mam has now made some close friends and seems to be coping much better. The stripper before Valentines day really lightened the mood of the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Julie T (Daughter of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is warm and friendly, excellent care is given 24 hours a day. The staff are so friendly and go above and beyond their duties. Activities are wonderful and the residents are kept busy constantly which is a very important factor to keep them motivated and busy and to have outings to look forward
to, also all families are included in these activities, which is wonderful. I feel happy and confident that mum is very happy, safe and I do not worry about her which is a massive factor for me - thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Philip T (Son-in-law of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a great place to 'live', very eventfull and fulfilling activities. All the staff are very helpful and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from A H (Granddaughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Astune Rise Care Home has done nothing but look after my nana. She is happy there and well cared for. The entertainment and opportunities they provide their residents and families is outstanding. The manager is so friendly and welcoming. She is a credit to the care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Debbie A (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff are wonderful, always helpful and caring. My father has settled in so well, he is loving living at Astune Rise. My mum and family were worried about making the decision of Dad having to go into care, but we didn't need to. Nothing is too much trouble for the staff, they are always
happy and smiling, polite and professional. This care home is not about staff and residents it's one big family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Doreen T (Wife of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was ill for over 2 years with COPD and heart disease. He had good GP care, with ambulatory oxygen from May but deteriorated and was admitted to very busy respiratory wards. He was transferred to Astune Rise Care Home for terminal care and from admission, tensions eased for him and his family.
He had full o2 therapy and six days later died very peacefully after superb care. Family well supported.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Steven G (Son of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sorry, it's taken so long for this review needed a bit of time. Dad was looked after and cared for exceptionally during his time there. I would like to thank all the staff and manager for everything, for making Dad's stay so comfortable, and for making him smile. Thank you so much, it means a lot.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from A H (Daughter of Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic respite care for my Mum. Staff are great and Mum came out happy and 2 weeks on is still really happy. Full star rating which is really important to know for the future. This is the place Mum wants to be when the time comes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from K S (Daughter of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day we made contact nothing was too much trouble. The whole team from the manager to the nursing staff, carers and cleaners made our and our mum's experience better than we had imagined.
During the 3 weeks of end of life care, Mum was treated with respect, dignity and love and we were given
the support and space we needed.
We can't thank the team enough.
We'd recommend Astune Rise to anyone looking for high-quality care with a personal touch.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Julie M (Daughter of Resident) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our mum was placed on end-of-life care, we were very lucky to find her a place in Astune Rise.
24 hour visiting and the warm welcome we got the first time we viewed the home made our decision very easy.
Mum's life sadly ended after only 3 weeks in the home, but the outstanding care and love
she received from the staff, will remain in our hearts.
Thank you so much to all the team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from Melvyn B (Son of Resident) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam went in January 2024 for respite and never came out. She's totally at home and loves the staff who are caring and always go that extra mile to help. She enjoys the meals and always goes on about them. Entertainment is good and enjoys a particular famous fitness instructor. Astune Rise is always
clean I can't thank them enough for how they treat my mam and look after her. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astune Rise Care Home

from A M (Granddaughter of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind caring staff.
Can't do enough for residents and visitors.
Always a cuppa on the go to make you feel less of a visitor and more homely.
Family engagement nights getting everyone involved are always a good laugh and lift spirits.
A clean and tidy environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Popular Care Ltd to verify any information. View our terms and conditions. Popular Care Ltd has a Platinum Service – more info.