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Care Homes Owned by Popular Care Ltd in Durham

9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Popular Care Ltd in Durham

Only the locations & reviews in Durham for Popular Care Ltd are showing below.

View the details of all 4 locations (with 146 reviews) owned by Popular Care Ltd

Popular Care Ltd Locations in Durham (2)

 
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2 Care Homes owned by Popular Care Ltd in Durham
Peterlee Care Home

Westcott Road, Peterlee SR8 5JE 

9.6 36 reviews
"The guys are doing an amazing job looking after everybody, I have no complaints. Keep up the good work.…"   Read all 36 reviews
Location Type Care Home

Situated in a residential area, this home is a modern purpose built home proving a high standard of residential care, residential and nursing care for people with dementia and care for people with learning disabilities. They also provide respite care… Read more about Peterlee Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms from £1,155 / week
Wilton House Care Home with Nursing

Wilton Close, Darlington DL3 9RE 

8.5 31 reviews
"The entertainment organiser and two cooks have done an outstanding job, going above and beyond for VE Day. From the decorating flags, hats,…"   Read all 31 reviews
Location Type Care Home

This Beautiful house is situated in a quiet and peaceful area of Darlington and has a homely feel with its Victorian design and large landscaped gardens occupying a pleasant outlook. Professionals tailor the care they provide to suit each person,… Read more about Wilton House Care Home with Nursing

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 37 Rooms from £1,040 / week

Popular Care Ltd Reviews in Durham (67)

9.2
Popular Care Ltd has a Group Review Score of 9.2 (9.158) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Popular Care Ltd must have a Review Score.

Overall Experience

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Review of

Peterlee Care Home

from S L (Son of Resident) published on 9 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Peterlee Care Home is a nice place, the staff and management are good and very friendly to everyone. The care is very good and the food is nice.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words its a pleasure to look after your mum.

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Review of

Wilton House Care Home with Nursing

from L R (Daughter of Resident) published on 26 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entertainment organiser and two cooks have done an outstanding job, going above and beyond for VE Day. From the decorating flags, hats, headbands and singing, followed by quiz engaging and stimulating the residents. An incredibly planned afternoon thoroughly enjoyed by all the residents. The dining
room bringing everyone together like the street parties from ve day 80 years ago! Very patriotic and all interacting with each other sharing childhood memories! Very special day for all.

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Review of

Peterlee Care Home

from Susan T (Sister-in-law of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all friendly and helpful

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words, it is a pleasure to provide care and support for your sister in law

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Review of

Peterlee Care Home

from D C (Wife of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. My husband is well cared for.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words, It is a pleasure to provide care and support to your husband.

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Review of

Peterlee Care Home

from F E (Wife of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very helpful and professional and cope exceptionally well with all the residents and day to day duties.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words, It is a pleasure to provide care and support to your husband.

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Review of

Peterlee Care Home

from B T (Sister of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always helpful. My sister likes all staff she feels safe being there.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words, It is a pleasure to provide care and support to your sister.

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Review of

Peterlee Care Home

from S T (Son of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff treat the residents with care and dignity. Rooms are always clean and food is excellent.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words and review. It is a pleasure to provide care and support to your mam.

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Review of

Peterlee Care Home

from I M (Son of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The guys are doing an amazing job looking after everybody, I have no complaints. Keep up the good work.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words. It6s a pleasure to provide care and support to your mum.

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Review of

Peterlee Care Home

from A K (Sister of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with care and services provided.

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Review of

Peterlee Care Home

from L R (Wife of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's my experience that the standard of care is extremely good. The empathy and understanding shown by the staff towards those residents who can't put a meaningful sentence together, and are often unable to ask for, or even know that they need help in one form or another is first class.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words, it is a pleasure to provide acre and support to your wife.

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Review of

Peterlee Care Home

from M M (Daughter of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.

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Review of

Peterlee Care Home

from E F (Cousin of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, always keeping residents happy and involved in games etc.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words, it is a pleasure to provide care and support to your cousin.

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Review of

Peterlee Care Home

from S C (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy about the care my father receives. They keep me fully informed of his care plan, needs etc. The staff are attentive to all residents. The premises are kept to a high standard. I appreciate the difficult job staff do yet they make it look so easy. I am pleased to have been recommended
that my father go there. Management made a full assessment of his needs.

Reply from Kayleigh Solomon, Manager at Peterlee Care Home

Thank you for your kind words, it is a pleasure to provide care and support to your father.

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Review of

Peterlee Care Home

from A W (Sister of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care home

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Review of

Peterlee Care Home

from L M (Sister of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister is comfortable, content and very very well cared for, the staff at Peterlee Care Home are simply wonderful! Caring and compassionate and always go the extra mile for all of the residents.

Reply from Jackie Ife, Manager at Peterlee Care Home

Thank you for your kind words. Its a pleasure to provide care and support to your wonderful sister.

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Review of

Peterlee Care Home

from S H (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always treat residents and visitors with respect, they are always friendly and caring. As a family we are lucky to have our loved one in such a positive environment that is suitable for needs :-)

Reply from Jackie Ife, Manager at Peterlee Care Home

I would like to take this opportunity to thank you for your kind words and for trusting us to provide care and support to your dad.

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Review of

Wilton House Care Home with Nursing

from Anne C (Daughter of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff approachable and helpful and my mother states they are all kind. I always feel welcome when I visit and go at various times of day, the home is always clean and fresh. The activities provided are inclusive and appropriate for elderly residents.

Reply from Emma Hardy, Manager at Wilton House Care Home with Nursing

Thank you for your review. Your mum is a pleasure to have in the home.

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Review of

Peterlee Care Home

from Steve B (Husband of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in this care home for nearly two years, while she has been in here I've never seen her smile so much. She loves being here and all the staff and manager are very friendly and all hard working. I can't thank them enough for how much they have done for my wife.

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Review of

Peterlee Care Home

from D H (Daughter of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Staff are always welcoming. My mam is very settled and I feel grateful that she is getting the best care. She is warm, fed, and safe and that means the world to me. Her room is clean and has been recently decorated. Mam has put weight on which is a great relief as she wasn't eating properly. She
seems happy and content.

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Review of

Peterlee Care Home

from K S (Granddaughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is great and the staff are fantastic. They have helped reassure my grandmother and the family at a very difficult time. Staff are very caring and attentive not only towards my grandmother but other residents and family members as well.

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Awards / Recognitions (0)

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