How many Care Homes does Olea Care Group own?

Olea Care Group own 3 Care Homes.

Which Olea Care Group Care Homes have the highest review score?

Doves Nest Nursing Home , Fernlea & Yorklea Nursing Home have the highest review score.

Olea Care Group | 3 Care Homes

Review of
Fernlea
from L J (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report

Overall Experience

Everyone is very caring towards my mum - but because she still wants to be so independent sometimes I feel that she gets left a bit before anyone is pro- active
Other than that mum is gradually getting used to living here.

Reply from Louise Claffey, Marketing Manager at FernleaThank you for your lovely review and for sharing your thoughts, I will ensure the team receives your kind words. We're really pleased to hear that your mum is gradually settling in and that you feel she's well cared for.
We appreciate your comment about independence. I will pass this onto our team and we'll make sure we continue to balance giving your mum space with being proactive when support is needed.
If you have any recommendations or suggestions, please always feel free to speak to our manager or our excellent care team - they are always willing to listen and happy to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from E S (Husband of Resident) published on 2 March 2026 Submitted via Postal Card • Report

Overall Experience

The only real complaint I have is that there should be 4 staff on each floor all the time, as the patients who ned 2 people to toilet them can wait over 1 hour.

Reply from Louise Claffey, Marketing Manager at FernleaThank you for taking the time to leave your feedback, while we are glad the rest of your experience has been positive, we strive to provide timely support for all our residents, so we were surpirsed to read your comments regarding waiting times. We will review the points you have raised to ensure our staffing and response procedures continue to meet the standards we expect.
While we appreciate receiving feedback through any means, we would strongly reccommend speaking to us at the time so we can look into the situation immediately.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Doves Nest Nursing Home
from Peter G (Friend of Resident) published on 10 February 2026 Submitted via Website • Report

Overall Experience

We visited a friend who has recently moved to Doves Nest.
We were very impressed by:
1. The helpful receptionist.
2. The helpful staff who collected our friend from the TV room so that we could speak to him in his (quieter) room.
3. The staff bringing round drinks.
4. The modern style and decoration

of the rooms.
5. The cleanliness (and lack of smell).
6. the friend's room was tidy but still had personal items.
Our friend seemed very content to be there and was happy with the food.
We are not aware of any activities for residents or whether they have an activities coordinator.

Reply from Louise Claffey, Marketing Manager at Doves Nest Nursing HomeThank you so much for taking the time to share such a thoughtful review following your visit to Doves Nest. We're delighted to hear that you had a positive experience while spending time with your friend.
Hearing that your friend appears content and is enjoying the food truly means a lot to us. Ensuring our residents feel settled and well cared for is at the heart of what we do.
Regarding activities, we do have an activities programme in place to help keep residents engaged, stimulated, and connected.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Doves Nest Nursing Home
from L W (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum was accepted into Doves Nest Nursing Home at short notice and we were all welcomed so warmly by the staff. Mum had received end of life care within the home with the support of carers & the hospice at home doctors & palliative care, but we had reached crisis point and needed additional help. Doves

Nest was our saviour!

Reply from Louise Claffey, Marketing Manager at Doves Nest Nursing HomeThank you for taking the time to write such a lovely review about the service at Doves Nest. I will ensure that your kind words are passed onto our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Doves Nest Nursing Home
from Lynn K (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

My mum was moved to Doves Nest Nursing Home from hospital on end of life care. The hospital, unfortunately, didn't pass on all of her requirements to the home, but that didn't prevent the staff from putting everything into place asap. One nurse in particular should have the biggest shout-out as she

made this happen. Your professionalism and vigilance is exemplary and is equalled by your never waning kindness and empathy to my mum and my elderly father and I. You are the home. Your presence and smile alone make it the success it is. You will forever have a place in my heart.
Another staff member each day would check I was ok emotionally, even making sure I was fed and watered. Thank you.
Another staff member's words as you hugged me when mum passed will stay with me always.
Every member of staff including maintenance, reception, kitchen, care
assistants...you are all incredibly special. You ensured that my mum's final few days were calm, and as peaceful as could be for her and my family.
Thank you

Reply from Louise Claffey, Marketing Manager at Doves Nest Nursing HomeThank you for taking the time to write these kind words! At Doves Nest we pride ourselves on creating an environment where everyone feels at home and I am pleased to hear that yourself and your mum felt this way - I will ensure our team hears your feedback!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Doves Nest Nursing Home
from D K (Daughter of Resident) published on 31 July 2025 Submitted via Website • Report

Overall Experience

Thank to the doves nest for the love and excellent care you gave my mam and the support you gave me and my family your home is out standing I am so pleased mam was with you. She came on so well in your care all the staff are amazing nothing was to much trouble I HAVE TOLD MY FAMILY IF I CANT LOOK AFTER

MYSELF IN LATER YEARS I MUST GO TO THE DOVES NEST THANK YOU ALL SO MUCH XXX

Reply from Louise Claffey, Marketing Manager at Doves Nest Nursing HomeThank you for taking the time to write such a kind review! We are delighted that you are happy with the service delivered at Doves Nest. I will ensure your kind words are passed onto our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Karen M (Friend of Resident) published on 9 April 2025 Submitted via Website • Report

Overall Experience

My friend didn't want to go into a care home which is understandable I don't think anyone really wants to leave their own home if they have been happy there. Now she has settled in and likes it she only asks about her own flat once in a blue moon, she joins in all the activities and is in serious competition

with another resident for the scrabble cup for top player. My friend says the food is nice and whenever we go a nice person from the kitchen will make us a drink. The way the staff talk to the residents is lovely, they obviously know a lot about them and care for and about them a great deal, but the one big thing I notice is it doesn't smell like a care home & I've been and looked round others that do. Thank you to the staff who treat my friend like their friend it really is appreciated a great deal.

Reply from Louise Claffey, Marketing Manager at FernleaThank you so much for your wonderful review! We truly appreciate your kind words about our team and our service. We always aim to provide the highest quality care to our residents in a place they are proud to call home and your feedback recognises the hard work and dedication of our teams in ensuring both our residents and our visitors have an excellent experience. I will be sure to pass on your kind words to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Sue B (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report

Overall Experience

The outstanding feature I see at Fernlea is that all of the staff who I have come into contact with, care. The word care in this situation covers all aspects of my mother's care. From meals, to entertainment. From personal care to visits out. Not forgetting all the emotional/religious support given

when her loved ones die. This care does not stop with my mother, the staff at Fernlea care for the whole family.
Yes, there are times when my mother doesn't have her call bell answered within a few minutes, but that is usually at the times of day when everyone needs to go to the bathroom. The social activities range is very varied, and should suit most tastes. When moving into a care environment my mother had 2 wishes, to have an ensuite and to have a bacon sandwich for breakfast that someone else cooked. She has her wishes and I can see that although it is not her own home, she is very settled at Fernlea and is being exceptionally well looked after.

Reply from Louise Claffey, Marketing Manager at FernleaThank you so much for your wonderful review! We truly appreciate your kind words about our team. We always aim to provide the highest quality care to our residents, and your feedback recognises the dedication of our team in achieving this aim. We are grateful to have such supportive families, and we look forward to continuing our journey together in the new year! I will be sure to pass on your kind words to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Sue T (Daughter of Resident) published on 19 August 2024 Submitted via Website • Report

Overall Experience

My Dad has recently moved to Fernlea from living independently at home. Sadly, his health declined and after a very hard decision, he moved to Fernlea. Upon arrival, we were greeted by a very caring team and as a family, we felt so very reassured by this. My Dad has settled so well and just feels at

home. He's absolutely delighted with the care and wellbeing he is receiving by all the staff. I know he's now in a safe and caring residential home which gives me such peace of mind.

Reply from Louise Claffey, Marketing Manager at FernleaThank you, Sue for your kind words! We are incredibly proud of our wonderful team and their dedication to delivering the highest quality of service! I will be sure to pass on your lovely words to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Doves Nest Nursing Home
from Gordon F (Son of Resident) published on 19 January 2024 Submitted via Website • Report

Overall Experience

What more can I say other than I'm so glad I waited for a placement for my mum here. The quality of the food and facilities is by far the best we have seen in the North Manchester and Failsworth areas. The neighbourhood is excellent, no gangs of youths hanging around. Don't be put off by it being in

Newton Heath, it is an oasis that should really be under Clayton Bridge. The staff will do anything for you at the drop of a hat from the management to the maintenance team. The best team of people working in the best environment always makes a difference. Go visit it, it is more like a hotel than a care home. You do pay more but you get what you pay for, thats for sure.

Reply from Louise Claffey, Marketing Manager at Doves Nest Nursing HomeThank you for taking the time to write such a kind review. At Doves Nest, we aim to create an environment that our residents are proud to call home. We are incredibly proud of our team and are delighted with your feedback. We will be sure to relay your lovely comments to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Doves Nest Nursing Home
from Harry B (Son of Resident) published on 12 September 2023 Submitted via Postal Card • Report

Overall Experience

A very pleasant and well-kept care home. Lovely grounds and facilities. Staff are excellent with high levels of care and attention. Décor is modern, bright and clean. Only reservation is regarding a lack of regular activities. Doves Nest needs to improve in the area of activities/entertainment. Otherwise

all good.

Reply from Louise Claffey, Marketing Manager at Doves Nest Nursing HomeThank you for taking the time to write a lovely review and provide us with feedback! We value all feedback as this helps us improve our service. Your kind words will be passed onto our team!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Janice J (Friend of Resident) published on 11 September 2023 Submitted via Postal Card • Report

Overall Experience

When visiting care home in the evenings, doesn't appear to be enough staff on about 7 PM as when outside call button was used, there was a 20-minute delay in any staff at the main door, although busy, which is understandable.
Residents needing help (buzzing) and shouting, no staff around. Then as a

visitor, found a member of staff on a mobile phone sitting in corridor, while residents needing assistance, are they interested in their job!
Leaves a lot to be desired!

Reply from Louise Claffey, Marketing Manager at FernleaWe pride ourselves on the resident experience and providing a high quality service and take comments such as this seriously as it does not reflect the usual positive feedback we receive.
I would like to assure you that our staff are fully dedicated to their roles and this is supported by a score of 100% satisfaction in our most recent resident satisfaction survey relating to the responsiveness, empathy, and care provided by our team.
I would also like to assure you that our staff are not permitted to carry mobile devices on their person during their shift. They are however allocated an electronic care planning device which they must utilise throughout their shift.
We value all feedback as this helps us improve our service. While we recognise we are not perfect we always try to do our best and invariably we are able to resolve matters quickly where concerns are expressed to us directly. We therefore invite you to discuss any concerns you have with our manager directly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Doves Nest Nursing Home
from D M (Mother of Resident) published on 18 May 2023 Submitted via Postal Card • Report

Overall Experience

Our son has been at the home since March 2022. And has settled quite well, struggled at first but we got him an electric chair which was a godsend! My son gets on with everyone here, carers, nurses, cleaners and kitchen staff. We have a good rapport with everyone as well.

Reply from Louise Claffey, Marketing Manager at Doves Nest Nursing HomeThank you for taking the time to write such a kind review. At Doves Nest, we aim to create a welcoming, comfortable and happy environment that our residents are proud to call home. We are delighted that you and your family feel comfortable with us and will relay your comments to our team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Kirk R (Brother of Resident) published on 5 December 2022 Submitted via Website • Report

Overall Experience

Absolutely disgusted with this place. Every time I visit my relative here the alarm bells from patients are just ringing and ringing. I visited my sister the other day who needed the toilet. I literally sat there for a whole hour and no one came to tend to her toileting needs, it is not isolated either

it is every time I visit. All you can hear is alarms ringing for hours.
It seems very understaffed and in my opinion, is a disgrace. It should not be functioning if it can not provide the level of care our loved ones require. I am currently in the process of making a complaint with the local council and this place should be closed and shut down until it has the staff to function correctly and provide a suitable level of care, not leaving my sibling sat for an hour in their own faeces.
On speaking to my son about it he knows a girl who works there and after discussing it with her she said that it is understaffed and when they do get the extra staff they quickly leave due to the high workload with short staff.

Reply from Louise Claffey, Marketing Manager at FernleaWe pride ourselves on the resident experience and providing a high quality service and take comments such as this seriously as it does not reflect the usual positive feedback we receive.
We are disappointed that you felt the need to air your complaints on a public platform rather than discuss your concerns with our manager as per our complaints procedure, and in your failure to respond to any of our numerous attempts to communicate with you regarding your claims.
After thorough investigation, including conversations with your sister and her family, we have concluded that your review contains claims which are wholly and factually inaccurate.
For the avoidance of doubt, our investigation found that none of your claims regarding your sister's care could be substantiated. Additionally, we have a robust system for determining staffing ratios and at no point has Fernlea been understaffed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Jan H (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report

Overall Experience

My 92-year old mother has been a resident of Fernlea care home for 6 years now and we continue to be absolutely delighted with every single aspect of the service. The care team and management are fantastic and always find time to respond to my calls/questions and give us updates on my mother - even

when they are busy and under pressure (as has been inevitable during the last 2 years of the pandemic).

In my opinion, they seem to have coped extremely well with the extreme difficulties of the pandemic and have been very rigorous in terms of their safety/health procedures. My mother herself is always complimentary about the care staff and she enjoys the food and the activities. Overall I have rated it 5 stars for every single category, which is well deserved. Thank you, Fernlea.

Reply from Louise Claffey, Marketing Manager at FernleaThank you very much for your lovely review! I will ensure that your kind words are shared with our team!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Paula D (Daughter-in-law of Resident) published on 7 March 2022 Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident at Fernlea for almost 3 years. In that time she’s received first-class care with her changing needs well catered for. During Covid, staff went the extra mile to ensure the residents were able to keep in touch with family through a variety of mediums.

It can be

stressful all around when a family member needs to go into a care home. We feel that both management and staff have looked after us as a family and are mindful of our stresses and strains too. The team at Fernlea are professional, understanding and very caring. Thank you, everyone.

Reply from Louise Claffey, Marketing Manager at FernleaThank you for your lovely review, Paula! We are incredibly proud of our team and their hard work and dedication throughout this period! I will be sure to pass on your kind words to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fernlea
from Christine T (Mother of Resident) published on 7 March 2022 Submitted via Website • Report

Overall Experience

Through the difficult times of COVID, staff have gone above and beyond in keeping me informed. All staff are very friendly and welcoming at all times the care of my son is excellent, giving me great comfort when I'm not there. I look forward to hopefully in the near future all restrictions are lifted

and relatives and residents can mix again, enjoy time in the lovely home environment, the bistro and lovely gardens.

Reply from Louise Claffey, Marketing Manager at FernleaThank you, Christine, for your kind words! We are incredibly proud of our wonderful team and their dedication throughout the COVID-19 period! I will be sure to pass on your lovely words to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Yorklea Nursing Home
from Stephen G (Son of Resident) published on 25 January 2022 Submitted via Website • Report

Overall Experience

Everyone and everything is excellent about Yorklea. Our dad was here for a few months. The care is exceptional. Dad loved it there. All the best in the future to everyone that works here. If you’re lucky enough to get a placement here, you will be more than happy.

Reply from Louise Claffey, Marketing Manager at Yorklea Nursing HomeThank you so much for your glowing review! I will pass this on to ensure everyone at Yorklea reads your kind words!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Yorklea Nursing Home
from Mandy D (Daughter of Resident) published on 20 January 2022 Submitted via Website • Report

Overall Experience

After having such a terrible 1st experience with our dad within the 1st week at another home, we were more than worried to put our trust in anyone. But Yorklea took our fears away within days. The care they provided for our dad was simply the best; they gave us hope, and we felt at ease to leave him

on his own. We visited daily, and Dad was always well dressed and well cared for. The chef is one everyone needs; he cares for his residents like he would his own, choosing meals to suit everyone's needs. The staff were fantastic, each and everyone one of them. Credit where credits due! The management was fantastic. Dad loved them all; we could tell. You restored our faith, and you deserve to be recognised for all you did. Thank you for giving Dad the care, dignity, trust and compassion he truly needed. Dad only spent 5-months with you, and his care was flawless.
Thank you to the manager and each and every single one of you. He loved you all.

Reply from Louise Claffey, Marketing Manager at Yorklea Nursing HomeThank you very much for your kind review, Mandy. I will pass on your messages to ensure everyone at Yorklea hears your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Yorklea Nursing Home
from C G (Friend of Resident) published on 10 January 2020 Submitted via Postal Card • Report

Overall Experience

I've been visiting a friend in Yorklea twice a week for five years and have nothing but praise for the quality of care she receives. The staff are friendly, caring and really get to know the residents, helped by the fact that the staff turnover is very low, this, in turn, reflects the commitment to

and investment in staff training. A wonderful place.

Reply from Louise Claffey, Marketing at Yorklea Nursing HomeHi, thank you for your kind review. We are incredibly proud of our team and the care and dedication they show in their approach and are delighted that you feel this way. We will relay your lovely comments to our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Olea Care Group

Olea Care Group Locations (3)

Olea Care Group Reviews (23)

Reviews posted for members of Olea Care Group

Fernlea

Fernlea

Doves Nest Nursing Home

Doves Nest Nursing Home

Doves Nest Nursing Home

Doves Nest Nursing Home

Fernlea

Fernlea

Fernlea

Doves Nest Nursing Home

Doves Nest Nursing Home

Fernlea

Doves Nest Nursing Home

Fernlea

Fernlea

Fernlea

Fernlea

Yorklea Nursing Home

Yorklea Nursing Home

Yorklea Nursing Home

Awards / Recognitions (0)

Loading

Loading

Loading

Frequently Asked Questions about Olea Care Group

How many Care Homes does Olea Care Group own?

Which Olea Care Group Care Homes have the highest review score?

Care Seekers

Job Seekers